2002 Chevrolet Impala Interior & seats Problems

THE SPRING ON THE DRIVER SEAT BROKE NOT VERY HEAVE PEAPLE DRIVING THE CAR. BODY OF THE CAR I HAVE 2 IMPALAS 2002 AND 2004 BOTH ARE RUSTING UNDER THE DOORS AND AT THE QUARTER PANELS I LOOK AT ALL IMPALAS AROUND THE AGE OF BOTH OF MINE AND 90% OF THE ARE RUSTING IN THE SAME SPOTS. MY CARS WERE RUSTPROOFED AND UNDERNEITH IT IS A MESS YOU CANT HARDLY GET A JACK UNDER BOTH OF THEM. I KEEP THEM GARAGE KEPT SINCE WE GOT BOTH OF THE I WILL NEVER OWN A IMPALA AGAIN.

NHTSA ID

11129184

Incident

May 1, 2015

Mileage

89,000 mi

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT SMELLED AN ABNORMAL BURNING ODOR AND NOTICED SMOKE COMING FROM THE SEAT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE. THE CONTACT NOTICED FLAMES INSIDE THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 11/07/17*LJ

NHTSA ID

11003692

Incident

Jul 3, 2017

I BOUGHT THIS CAR 4 YEARS AGO AND I DID NOT HAVE PROBLEMS TILL THIS HAPPENED, THE CAR DON'T WANT TO STAR IN SEVERAL TIMES, IM ALREADY PISSED OFF AND I DON'T REALLY KNOW WHAT TO DO WITH IT, CUZ I KNOW THAT NOBODY IS GOING TO BUY IT LIKE THAT; I LIKE THE CAR BUT THIS IS INOPERABLE!!!! *TR

NHTSA ID

10428890

Incident

Jul 31, 2008

Mileage

130,000 mi

I GOT MY CAR ON 03/09/2011. I HAVE BEEN COMPLAINING TO THE DEALERSHIP ABOUT THE ISSUES I AM HAVING WITH MY CAR. IT HESITATES TO CRANK, WHEN TURNING I CAN FEEL A POPPING FEELING IN THE STEERING. VERY OFTEN MY SIGNAL LIGHTS DOESN'T COME ON. I DO A LOT OF HIGHWAY DRIVING BACK AND FORTH TO WORK AND THIS IS VERY DANGEROUS. WHEN HITTING MY BREAKS THE CAR SOMETIMES SPEEDS UP BEFORE SLOWING DOWN, WHICH CAN BE VERY DANGEROUS. THERE IS A SHORTAGE IN THE WIRING. THE LOW COOLANT LEVEL LIGHT STAYS ON, EVEN THOUGH THEY CLAIM THEY FIXED SOME SENSOR SWITCH. THEY ALSO SAID THEY FIXED MY CAR FROM LEAKING BRAKE FLUID, BUT THE BRAKES ARE SOUNDING WORST EVERYDAY. I ASKED THEM IF THE BRAKES NEEDED CHANGING AND THEY SAID IT WAS FINE. THE CAR HESITATES WHEN TAKING OFF. I JUST GOT HOME FROM WORK AND NOT EVEN 30 MINUTES WENT BY BEFORE I TRIED TO LEAVE OUT AND MY CAR WOULD NOT CRANK. I HAVE BEEN COMPLAINING TO THE DEALERSHIP SINCE I GOT THE CAR AND THEY HAVE PROCRASTINATED UNTIL THE 30 DAY WARRANTY EXPIRED. WHEN CALLING TODAY THE DEALERSHIP SAID THAT I WOULD HAVE TO PAY FOR ANY REPAIRS BECAUSE THE WARRANTY EXPIRED. WHEN ASKING WHY SHOULD I HAVE TO PAY FOR REPAIRS, WHEN I HAVE BEEN COMPLAINING ABOUT THESE ISSUES SINCE I FIRST GOT THE VEHICLE, THE REPLY WAS THEY ARE NOT GOING TO PAY THAT ANY MIND AND I WOULD STILL HAVE TO PAY FOR THE REPAIRS. *TR

NHTSA ID

10417124

Incident

Mar 14, 2011

Mileage

85,000 mi

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING BETWEEN 65-70 MPH WITH THE RADIO AND AIR CONDITIONING ACTIVATED, THE FRONT PASSENGER FLOOR PANEL AREA IGNITED INTO FLAMES WITHOUT WARNING. THERE WERE NO INJURIES. THE PASSENGER EXTINGUISHED THE FLAMES AND THE FIRE DEPARTMENT WAS NOT CALLED TO THE SCENE. THE DASHBOARD AND CARPET SUSTAINED MINOR FIRE DAMAGE. THE VEHICLE WAS ABLE TO BE DRIVEN. THE FOLLOWING DAY, THE VEHICLE FAILED TO START. THE VEHICLE IS CURRENTLY INOPERABLE AND HAS NOT BEEN REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V116000 (ENGINE AND ENGINE COOLING). THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.

NHTSA ID

10273480

Incident

May 10, 2005

HEATED SEAT SHORTED OUT, CAUGHT FIRE, BURNED DRIVER. *TR

NHTSA ID

10251051

Incident

Dec 3, 2008

Mileage

128,000 mi

CAR WOULD NOT START CHANGED PASSLOCK AND STILL WILL NOT START. SECURITY LIGHT IS ON, RADIO IS LOCKED AND THE CHEVY DEALERSHIP DOES NOT KNOW WHAT IS WRONG WITH IT, THEY ARE GUESSING THAT IS THE BCM AND THE SDM BUT THEY CANNOT PROMISE THAT IT WILL WORK. *TR

NHTSA ID

10237416

Incident

Jul 30, 2008

INTERMITTENT FLASHING OF ALL VEHICLE EXTERNAL LIGHTS. IT HAPPENS EVERYDAY. DEALER DIAGNOSED THE FOLLOWING ELECTRICAL PROBLEMS: CONNECTION AT THE BODY CONTROL MODULE MUST BE REPAIRED. THE PASSOLCK SENSOR AND IGNITION SWITCH MUST BE REPLACED. *TR

NHTSA ID

10217658

Incident

Oct 14, 2007

Mileage

75,000 mi

SEVERAL TIMES I WOULD GO TO START MY CAR AND THE SECURITY LIGHT WOULD BE ON IN THE MESSAGE CENTER. THE CAR WOULD NOT START. IT DID NOTHING LIKE A DEAD BATTERY. I WOULD WAIT ABOUT 15 MINUTES AND TRY AGAIN. SOMETIMES IT WOULD START SOMETIMES IT WOULDN'T. IT WAS DOING THIS 2 OR 3 TIMES A WEEK. ON SEPT. 9, 2006 I CAME OUT FROM SHOPPING AND IT WOULDN'T START. I WAITED FOR 15 MINUTES AND STILL NOTHING. I DID THIS FOR AN HOUR. THEN I CALLED A FRIEND TO COME AND GET ME. I WENT BACK TO MY CAR WHICH IS A 2002 IMPALA, THE NEXT DAY, STILL NOTHING. THE NEXT DAY, STILL NOTHING. I CALLED A TOW TRUCK TO THE DEALER TO GET IT FIXED. ALSO MY POWER DOOR LOCKS HAD QUIT AT THE SAME TIME. I WAS TOLD I HAD TO GIVE THEM $100.00 JUST TO LOOK AT IT. 3 HOURS LATER THEY CALLED AND SAID THAT I COULD PICK UP MY CAR. TOTAL COST TOWING $59.00, DEALER $496.95. I AM DISABLED AND ONLY GET $600.00 A MONTH FROM DISABILITY. NOW I HAVE NO MONEY FOR MY LIVING EXPENSES FOR THE MONTH BUT THE CAR IS STILL DOING THE SAME THING. ON THE 1ST OF OCT. I WENT OUT TO START MY CAR AND GUESS WHAT IT WON'T START. SINCE THIS WAS A SUNDAY I CALLED THE DEALER ON MONDAY MORNING TO TELL THEM THAT IT WAS NOT FIXED . IT WAS STILL DOING THE EXACT SAME THING THAT IT WAS BEFORE THEY SUPPOSEDLY FIXED IT. BY THE WAY WHEN THEY SUPPOSEDLY FIX IT THEY REPLACED THE BMC. NOW THEY WANT ANOTHER $100.00 TO LOOK AT IT AGAIN. THE PART WAS GUARANTEED BUT NOT LABOR, I COULD NOT AFFORD ANOTHER BILL LIKE THE LAST ONE, I JUST HOPE IT STARTS WHEN I GO TO THE DR. IT STARTS ONLY WHEN IT WANTS TO. MY HUSBAND JUST HAD BRAIN SURGERY, I HAVE HAD 5 SURGERIES ON MY SPINE, I NEED A CAR THAT I CAN DEPEND ON TO START. NEVER HAD A PROBLEM WITH IT. I WILL HOLD CHEVROLET RESPONSIBLE IF ANY THING HAPPENS TO MY HUSBAND OR MY SELF BECAUSE THE CAR WON'T START. AFTER I TOOK THE CAR TO THE DEALER I CAME HOME, LOOKED ON THE INTERNET UNDER CHEVROLET IMPALA 2002 AND FOUND 100'S OF SERVICE BULLETINS ON THE VERY SAME PROBLEM. WHY ISN'T ANY THING BEING DONE ABOUT THIS. *TR

NHTSA ID

10196517

Incident

Jul 4, 2006

Mileage

78,000 mi

HEADLAMPS AND INTERIOR LIGHTING APPEARED TO HAVE A SHORT IN THEM. HAVE BEEN TRAVELING AT NIGHT AT 55 MPH AND DIMMED THE LIGHTS FOR ONCOMING TRAFFIC WHEN ALL LIGHTS EXCEPT THE FOG LIGHTS COMPLETELY WENT OUT. CONTINUOUS FIDDLING WITH SWITCHES FINALLY MADE THEM COME BACK ON. ALSO, LIGHTS WILL NOT ALWAYS COME ON AT NIGHT WITHOUT CONTINUOUS FIDDLING WITH SWITCHES. OCCURS 5 DAYS OUT OF 7 IN EVERY WEEK.*AK

NHTSA ID

10193728

Incident

May 10, 2007

Mileage

112,000 mi

PROBLEM WITH MESSAGE CENTER, SECURITY LITE COMES ON THEN BATTERY LITE, THEN SERVICE VEHICLE SOON, THEN AIR CONDITIONING WOULD NOT TURN ON, STARTED FUNNY, DID NOT START TURNING OVER WHEN I FIRST TURNED THE KEY IT STARTED TO TURN OVER ABOUT 1 SEC AFTER TURNING THE KEY AND STARTED OK THEN. ALL OF THIS HAPPENED A THE SAME TIME FOR THE FIRST TIME. PRIOR TO THIS I REPORTED A POPPING/SNAPPING NOISE WHEN YOU TURNED THE KEY. THE CHEV DEALER SAID THIS WAS NORMAL (3 WEEKS PRIOR TO THE PROBLEM).

NHTSA ID

10128689

Incident

Jul 15, 2002

WHILE DRIVING ON A TWO LANE HIGHWAY DASHBOARD LIGHTS AND HEAD LIGHTS WENT OUT WITHOUT. THE CONSUMER HIT THE DIMMER SWITCH AND THE LIGHTS CAME BACK ON. THE OCCURRED AGAIN BEFORE THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER REPLACED A MODULE IN THE STEERING COLUMN. THUS FAR, THE FAILURE HAD NOT RECURRED. *AK *SC

NHTSA ID

10097575

Incident

Oct 11, 2004

Mileage

53,519 mi

DRIVER'S SIDE (LEFT) FRONT BRAKE CALIPER LOCKING UP & CAUSING TREMENDOUS PAD & ROTOR WEAR, CURRENTLY IN SHOP TO BE FIXED FOR 3RD TIME. OTHER PREVIOUS PROBLEMS INCLUDE FAULTY SENSOR REPORTING "LOW COOLANT" DESPITE FULL, & FRONT DRIVER'S POWER SEAT STUCK IN BACK POSITION.*AK

NHTSA ID

10025309

Incident

Jul 17, 2002

Mileage

10,837 mi

I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORRIBLE AND GRINDING AND THE CAR FEELS LIKE IT HAS NO GET UP AND GO POWER. I TOOK MY CAR TO BRAKE CHECK AFTER LEAVING BECAUSE WHEN THE DEALER DID THE OVERALL CHECK OF MY CAR THEY SAID I NEEDED A FRONT BRAKE JOB. AND THEY WANTED TO CHARGE ME OVER 200.00 DOLLARS. THE DEALER TOLD ME IT WAS NOT COVERED UNDER MY WARRANTY. WELL BRAKE CHECK TOOK OFF ALL FOUR TIRES AND FOUND THAT MY PROBLEM WAS DUE TO LEFT AND RIGHT CALIPER PROBLEMS ON THE INBOARD SIDE AND LEFT REAR HARD WEAR PROBLEMS AND WEAR ON THE OUTBOARD SIDE. THE CALIPER IS ENGAGING BUT NOT DISENGAGING AND CAUSED MY PADS TO WEAR OUT AND MY ROTORS ARE ATE UP. THE PADS ARE NOT WORN EVENLY WHICH IS DEFINITELY A SIGN OF CALIPER PROBLEMS. ALSO, THE DEALER UPON THE OVERALL INSPECTION OF MY CAR SAID THAT MY INTAKE GASKETS WERE RUINED AND LEAKING COOLANT. THEY SAID THEY REPLACED THEM, HOWEVER I AM AFRAID THAT THERE IS FURTHER DAMAGE TO MY VEHICLE THAT THEY ARE NOT TELLING ME, JUST LIKE MY BRAKES. DUE TO THE FACT THAT STEVE AT LONE STAR TOLD ME THAT IT WAS CAUSED DUE TO LACK OF OILS CHANGES AND GIL SAID IT WAS A PROBLEM WITH THE GASKETS BEING IMPROPERLY SEATED FROM THE FACTORY OR JUST A DEFECT IN THE GASKET. WELL IS THIS WHY MY CAR HAS NO GET UP ANYMORE? MY CAR ALSO MADE A GRINDING SOUND WHEN HITTING BUMPS UNDER THE RIGHT FRONT FENDER AREA THAT NOTHING WAS DONE ABOUT AND MY HEADLIGHT PROBLEM THEY SAID WAS DUE TO A FAULTY BATTERY CABLE. *NLM

NHTSA ID

10018535

Incident

May 9, 2003

Mileage

34,860 mi

POWER DOOR LOCKS ON MY 2002 IMPALA STILL ARE NOT FUNCTIONING PROPERLY AND HAVEN'T BEEN SINCE SHORTLY AFTER CAR WAS PURCHASED. SUPPOSED TO LOCK WHEN TAKING CAR OUT OF PARK. DEALER HAS ATTEMPTED TO FIX PROBLEM NUMEROUS TIMES BEFORE , AND IT HAS BEEN A TEMPORARY FIX AS THE PROBLEM CONTINUES TO RESURFACE INTERMITTENTLY. THIS SAFETY FEATURE IS NOT RELIABLE. *NLM

NHTSA ID

10014233

Incident

Apr 9, 2003

WAS TRAVELING APPROX. 25 - 30 MPH ON A STRAIGHT AND LEVEL ROADWAY WHEN HOOD POPPED UP, CAUSING HOOD TO BEND.*AK

NHTSA ID

764173

Incident

Jul 13, 2002