RoadVitals

2004 Chevrolet Impala Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Feb 1, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
1%
of 1,072 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2004 Chevrolet Impala submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

Shown in the owner’s own words, exactly as filed

Interior & seats
Filed Feb 1, 2017
Fire reported

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS OPERATED AT 35 MPH, THE PASSENGER SIDE SEAT CAUGHT FIRE. THE CONTACT SAW SMOKE COMING FROM THE SEAT AND THEN FLAMES. THE CONTACT STATED THAT AFTER TURNING THE VEHICLE INTO THE OFF POSITION, THE FIRE EXTINGUISHED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SEAT HEATING ASSEMBLY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

NHTSA ID
10948801
Incident
May 2, 2016
Mileage
80,000 mi
ElectricalInterior & seatsExterior lighting
Filed Mar 14, 2011

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE HEADLIGHTS WERE ILLUMINATED AND AS THE LOW BEAMS WERE SWITCHED TO HIGH BEAMS, THE INTERIOR AND EXTERIOR LIGHTS FAILED. AS THE LOW BEAMS WERE ENGAGED, THE INTERIOR AND EXTERIOR LIGHTS CAME BACK ON THE FAILURE RECURRED WHENEVER THE EXTERIOR LIGHTING WAS SWITCHED FROM LOW BEAMS TO HIGH BEAMS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 82,000. UPDATED 05/04/11 *BF UPDATED 05/11/11

NHTSA ID
10390039
Incident
Feb 14, 2011
Mileage
82,000 mi
ElectricalInterior & seats
Filed Dec 22, 2010

THE LIGHT SWITCH, PART NUMBER 10283776, ON MY CAR DEVELOPED AN ELECTRICAL SHORT CIRCUIT AND BURNED OUT THE PUSH-ON ELECTRICAL CONNECTOR FOR THE POWER SUPPLY WIRE TO THE LIGHTS IN THE INSTRUMENT CLUSTER. ENOUGH HEAT WAS GENERATED TO DAMAGE THE PLASTIC CONNECTOR, PART NUMBER 12129431. THE FUSE DID NOT BLOW. I REPLACED THE LIGHT SWITCH AND CONNECTOR. *TR

NHTSA ID
10372021
Incident
Nov 18, 2010
Mileage
94,700 mi
ElectricalInterior & seats
Filed Oct 11, 2010

THE PASS LOCK SYSTEM WILL NOT ALLOW MY WIFE'S CAR TO CRANK AT TIMES. YOU HAVE TO LEAVE THE KEY IN THE IGNITION FOR 10 MINS BEFORE THE CAR WILL START. THIS HAS HAPPEN WHEN MY WIFE AND MY TWIN GIRLS WERE IN A BAD PLACE AND HAD TO LOCK THE DOORS AND JUST SIT IN 90 DEG WEATHER CHEVY DEALER HAS NO ANSWERS. THIS IS A SAFETY PROBLEM WHAT HAS TO HAPPEN BEFORE THEY ARE MADE TO FIX IT SOMEONE HAS TO BE KILLED OR RAPED BECAUSE THE CAR WON'T CRANK. *TR

NHTSA ID
10360024
Incident
Sep 22, 2010
Mileage
60,000 mi
ElectricalInterior & seats
Filed Dec 28, 2009

HEADLIGHTS AND INTERIOR LIGHTS WENT OFF WHILE DRIVING. *TR

NHTSA ID
10297139
Incident
Dec 26, 2009
Mileage
101,000 mi
Interior & seatsExterior lighting
Filed Feb 12, 2009

MY 2004 IMPALA HAS PROBLEMS WITH IT'S LIGHT/DIMMER SWITCH. ONE HAS TO CLICK THE HANDLE TWICE IN ORDER TO DIM/BRIGHTEN THE LIGHTS. A COUPLE OF TIME THE DASH LIGHTS AND HEADLIGHTS ALL WENT COMPLETELY OUT WHEN I TRIED TO DIM/BRIGHTEN THE LIGHTS. THIS IS A HAZARD. THERE SHOULD BE A RECALL!!!!! *TR

NHTSA ID
10258456
Incident
Feb 10, 2009
ElectricalInterior & seatsTires & wheels
Filed Oct 31, 2008

I BOUGHT A USED 2004 IMPALA IN AUG. 2008 AND BASICALLY SINCE THE FIRST DAY I GOT IT I HAVE HAD PROBLEMS WITH THE SPEEDOMETER. THE DEALER PROMISED TO HAVE IT REPAIRED, BUT HAS YET TO DO SO. THEY KEEP GIVING ME THE RUN AROUND, AND NOW FOR THE PAST MONTH MY STEREO HAS STOPPED WORKING. YESTERDAY MY FUEL GAUGE STARTED GOING HAYWIRE. THE INTERIOR LIGHTS ONLY WORK SOMETIMES. THE LOW TIRE PRESSURE WARNING LIGHT WONT RESET. THIS IS A SAFETY PROBLEM THAT NEEDS TO BE RECALLED. BECAUSE OF MY SPEEDOMETER NOT WORKING I ALMOST WENT OFF THE SIDE OF A FREEWAY ON RAMP FROM NOT BEING ABLE TO TELL HOW FAST I WAS GOING. I JUST HAD TO PRAY THAT I HAD SLOWED DOWN ENOUGH TO MAKE THE CURVE. IS SOMEONE GOING TO HAVE TO BE SERIOUSLY INJURED OR DIE BEFORE THERE IS A RECALL ON THIS. I HAVE BEEN TO SEVERAL WEBSITES RESEARCHING THE 2004 IMPALA AND THERE ARE HUNDREDS OF COMPLAINTS ALL SAYING THE SAME THING. ITS TIME THAT GM TAKES RESPONSIBILITY AND DOES SOMETHING ABOUT IT. I AM NOT ABLE TO HAVE MY CAR REPAIRED BECAUSE OF THE COST. IT'S WAY TO EXPENSIVE. I WILL NEVER BUY ANOTHER GM VEHICLE. *TR

NHTSA ID
10247326
Incident
Aug 10, 2008
Mileage
116,900 mi
Fuel systemInterior & seats
Filed Nov 8, 2007

TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT SMELLED GASOLINE IN THE VEHICLE. THE DEALER STATED THAT THE FUEL SYSTEM REGULATOR WAS LEAKING. SHE SMELLED GASOLINE FOR OVER A MONTH AND TOOK THE VEHICLE TO A MECHANIC. SHE THOUGHT THE FAILURE HAD BEEN REPAIRED; HOWEVER, THE ODOR REMAINED. THE CONTACT THEN TOOK THE VEHICLE TO A GENERAL MOTORS DEALER AND THEY MADE THE REPAIR. THERE IS A SAFETY RECALL ON THE VEHICLE, BUT THE RECALL NUMBER WAS UNKNOWN. THE POWERTRAIN WAS UNKNOWN AS WELL. THE CURRENT MILEAGE WAS 60,899 AND FAILURE MILEAGE WAS 50,000. *UPDATED 12/12/07 *BF THE DEALER STATED REPAIRED TRUNK LIGHT. UPDATED 12/12/07 *TR

NHTSA ID
10208244
Incident
Nov 7, 2007
Mileage
50,000 mi
Interior & seats
Filed Nov 29, 2005

LACK OF CHILD SAFETY LOCKS. WAS NOT INFORMED THAT THERE WAS NO CHILD SAFETY LOCKS AND I HAVE 3 CHILDREN THAT RIDE IN THIS CAR. HAD TO FIND OUT THE HARD WAY WHEN DRIVING DOWN THE STREET AND TO MY SURPRISE I HEARD THE WARNING SOUND AND SEEN THE LIGHT FLASH THAT A CAR DOOR WAS OPEN. THAT WAS WHEN I TURNED TO SEE MY SON OPENING THE DOOR. HIGHLY RECOMMEND A RECALL ON THIS TO HAVE THE LOCKS INSTALLED. WAS COMPLETELY SHOCKED THAT THIS WAS NOT INCLUDED BUT YET IT'S SHOWN AS A FAMILY STYLE CAR. *NM

NHTSA ID
10143908
Incident
Nov 29, 2005
Interior & seats
Filed Jul 21, 2005

DT: CONTACT STATES THE SAFETY CONCERN WITH VEHICLE IS THAT THE SEATS ARE MADE TOO LOW FOR SHORTER PEOPLE. CONSUMER HAS CONTACTED THE MANUFACTURER. THEY STATED IT WAS THE DESIGN OF THE VEHICLE. CONSUMER FEELS THERE ARE A SAFETY AND A COMFORT ISSUES IN THE DESIGN OF THE SEATS, ESPECIALLY FOR SHORTER PEOPLE.*AK

NHTSA ID
10129567
Incident
Sep 1, 2004
Interior & seats
Filed Jun 7, 2005

DT: THE VEHICLE HAS NO CHILD SAFETY LOCKS IN THE REAR OF THE VEHICLE. *NM THE CONSUMER WAS PULLING INTO THE DRIVEWAY AND FOUND THAT THE CHILD UNLOCKED THE DOOR WHILE THE VEHICLE WAS IN MOTION. THE CONSUMER FELT THAT A RECALL SHOULD BE ISSUED. *SC *JB

NHTSA ID
10119948
Incident
May 5, 2005

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .