Owner-reported complaints naming the body or structure system, filed with NHTSA
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Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2007 Chevrolet Impala submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 22 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The contact owns a 2007 Chevrolet Impala. The contact stated that the dashboard had cracked due to the heat. The vehicle was taken to an independent mechanic, who diagnosed the crack had extended to the passenger side airbag. The dealer and manufacturer were not made aware of the failure. The approximate failure mileage was 96,000.
SLOW ON TAKE OFF, PASSENGER DOOR DOSENT OPEN ALL THE WAY REAR MAIN SEAL LEAK AIR ACTUATOR GONE OUT
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT DRIVER'S DOOR COULD NOT BE OPENED FROM INSIDE OR OUTSIDE THE VEHICLE. THE CONTACT INDICATED THAT THE LOCKING MECHANISM WOULD OPERATE WHEN PRESSING THE DOOR LOCK SWITCH, BUT THE DOOR WOULD REMAIN LOCKED AND UNABLE TO OPEN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 124,000. *LN UPDATED 7/26/18*JB
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AND BOTH REAR DRIVER AND PASSENGER SIDE DOORS WOULD NOT UNLOCK FROM INSIDE OR OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
AFTER STOPPING, I PUSH ON THE ACCELERATOR, THE ENGINE REVS BUT THE TRANSMISSION DOES NOT ENGAGE, AFTER TWO SECONDS THE CAR WILL SLAM INTO GEAR AND VIOLENTLY LURCH FORWARD. POWERFUL ENOUGH TO STRAIN MY NECK. VERY DANGEROUS. *TR
MODERN VEHICLE DESIGN HAS INCREASED OCCUPANT SAFETY IN EVENT OF AN ACCIDENT. THE OTHER SIDE OF THIS COIN IS A DECREASED ABILITY TO AVOID ACCIDENTS. BLIND SPOTS CAUSED BY HUGE WINDSHIELD POSTS AND REAR VIEW MIRRORS (INSIDE AND OUT), HEADRESTS POKING UP AND A SEAT BELTS THAT HOLD YOU IN POSITION TO LOOK STRAIGHT AHEAD....ALL THESE CONTRIBUTED TO OUR CAR HITTING A GUY-WIRE FOR A POWER POLE. I TOOK THE CAR BACK TO THE "SCENE" AND THE GUY-WIRE AND WINDSHIELD POST ARE EXACTLY THE SAME ANGLE, THE GUY-WIRE NOT BEING IN THE DRIVER'S FIELD OF VISION. THE CAR IS BEING REPAIRED RIGHT NOW (TO THE TUNE OF $1250.00, JUST FOR A HEADLIGHT AND TUPPERWARE BUMPER COVER). IT COULD HAVE BEEN AVOIDED IF WE'D HAD THE SERVICES OF A NASCAR SPOTTER UP ON THE ROOF OF THE VFW! THERE.....I VENTED. *TR
DURING A AUTO REAREND ACCIDENT I WAS INJURED, I FEEL THE BUILT IN LUMBAR SUPPORT FAILED TO PROTECT ME FORM THE LUMBAR DISPLACEMENT AND OTHER INJURY I RECEIVED TO MY SHOULDER AND CERVICAL SPINE. DURING THE AUTO ACCIDENT THE INNER WORKINGS OF THE SEAT BROKE ON MY BACK UPON IMPACT, THIS WAS NEVER FIXED DURING THE COLLISION REPAIR NOR THE BUMPER SPRING IT ALSO BROKE IN THE REAR END CRASH, THE COLLISION REPAIR COMPANY LIED ABOUT THE REPAIRS MADE AND THE DAMAGE RECEIVED TO THE CAR. *TR
I HAD NUMEROUS PROBLEMS WITH THIS VEHICLE (ALMOST THROUGH MY THIRD SET OF TIRES, OXYGEN SENSOR GOING AT 46,000 MILES, RUST BEGINNING AT 38,000 MILES {CAR WAS TWO YEARS OLD}, AND THE BATTERY GOING PREMATURELY). LAST WEEK, I ATTEMPTED TO PUT ON MY REAR DEFOGGER. THE LIGHT CAME ON, BUT MY REAR WINDSHIELD WAS STILL FOGGED UP. THE DEFROSTER ALSO DOES NOT BLOW COLD AIR IF THE CAR IS IN PARK. *TR
MY 2007 IMPALA TIRES WORE OUT PREMATURELY. I NOTICED THE TIRES STARTING TO WEAR OUT ON THE INSIDE AT ABOUT 6,000 MILES AND HAD THE TIRES ALIGNED AND ROTATED. THE TIRES CONTINUED TO WEAR OUT ON THE INSIDE. I BROUGHT THIS TO THE ATTENTION OF LUCK CHEVROLET AT ABOUT 32,000 MILES AND THEY SAID GM WOULD NOT COVER THIS REPAIR UNDER THE WARRANTY. HOWEVER THEY DID SAY THERE WAS A PROBLEM AND A KIT COULD BE INSTALLED TO CORRECT. I REPLACED THE TIRES AND HAD GOODYEAR INSTALL THE CAMBER KIT TO CORRECT THE PROBLEM. I SPENT $800 FOR NEW TIRES WHEEL ALIGNMENT AND THE CAMBER KIT. *TR
LEFT (DRIVERS SIDE) REAR DOOR WILL NOT CLOSE AFTER OPENING. WHEN SHUT, THE DOOR BOUNCES BACK OPEN. AFTER SEVERAL ATTEMPTS TO CLOSE THE DOOR, IT WILL CLOSE. WHEN YOU GET IN AND PUT THE CAR INTO DRIVE, THE DOOR WILL OPEN AND WARNING LIGHTS WILL COME ON TELLING YOU THE LEFT REAR DOOR IS OPEN. THIS HAS HAPPENED FOR ABOUT THE PAST MONTH. TO THE POINT NOW WHERE I WON'T EVEN OPEN THE DOOR BECAUSE THERE IS NO GUARANTEE IT WILL CLOSE AGAIN. THIS IS A MAJOR SAFETY ISSUE, I HAVE AN INFANT THAT RIDES IN THE BACK OF THE CAR AND A FAULTY DOOR IS NOT SOMETHING I WANT TO BE WORRYING ABOUT. *TR
2007 IMPALA DRIVERS DOOR HANDLE BROKE UNDER NORMAL USAGE AND WAS REPAIRED UNDER EXTENDED WARRANTY BUT CAR HAS ONLY 70000 MILES. ALSO THE REAR TIRES ARE WEARING OUT FAST AND UNUSUAL WEAR ON THE INSIDE EDGES. THIS WEEKEND HAD TO REPLACE TIRES AGAIN SINCE STEEL BELTS WERE SHOWING AND LOCAL SHOP IS STATING THEY SEE THIS ALL THE TIME ON IMPALAS. I HAVE RESEARCHED ON LINE AND SEE MANY COMPLAINTS BUT NO RECALL FROM GM. *TR
THE DOOR HANDLE TO MY 2007 CHEVORLET IMPALA WAS PULLED LOOSE WHILE OPENING AN UNLOCKED DOOR. THE DOOR HANDLE BECAME DETACHED AT THE END WHERE THE KEY GOES INTO THE DRIVER SIDE DOOR. IT IS NOW IN A STATE WHERE IF SOMEONE WANTS TO PULL IT OUT TO BREAK INTO THE CAR, IT IS VERY EASY TO DO. *TR
HAD CLUNK NOISE COMING FROM REAR SUSPENSION WHEN GOING OVER EVEN THE SMALLEST BUMP OR CRACK IN THE ROAD. TOOK BACK TO DEALER AND THEY FOUND THE CROSS MEMBERS OF THE CHASSIS - BOLTS HAD WORKED LOOSE. THEY TIGHTENED THEM. NO MORE NOISE SO FAR. *TR
2007 IMPALA,NOXIOUS SMELL FROM INTERIOR,AT TIMES UNINHABITAL,THE WARMER THE TEMPERATURE THE WORSE THE SMELL,CULPRIT IS A INTERIOR DASH INSULATOR PAD AND INCORRECT POWER BRAKE BOOSTER BOOT,GM NEEDS TO FIX ALL AFFECTED VEHICLES IN OR OUT OF WARRANTY,HEALTH ISSUES. *TR
I DID NOT REALIZE SUCH A WEBSITE EXISTED. I HAVE PURCHASED MANY NEW VEHICLES AND HAVE ALWAYS BEEN HAPPY UNTIL I PURCHASED MY 2007 IMPALA BRAND NEW WITH 27 MILES. I STARTED LOOKING ON THE INTERNET DUE TO "STEERING" PROBLEM AND FOUND THIS WEBSITE. YOU CAN BE DRIVING DOWN THE ROAD AND THE STEERING WHEEL WILL LOCK UP AND NOT MOVE FOR SEVERAL SECONDS. IT WOULD BE VERY EASY TO HAVE A ACCIDENT YOU NEED THE WHEELS TO TURN, BUT THE WHEEL WANT MOVE. I THINK MY HUSBAND THOUGHT I WAS CRAZY UNTIL HE HAPPEN TO BE WITH ME THE OTHER DAY AND WITNESS THIS. I HAVE NOTICED THAT ALL 5 TIMES THIS HAS HAPPENED IT HAS BEEN RAINING OUT. THE 1ST 2 TIMES WERE PROBABLY A YEAR AGO, BUT IT HAS HAPPENED 3 TIMES IN THE LAST 2 MONTHS. I HAVE ALSO HAD THE TIRE ISSUE, DID NOT THINK ABOUT IT BEING THE CAR, BUT I HAVE HAD 3 SETS OF BRAND NEW TIRES ON THIS VEHICLE. SAME PROBLEM SOMEONE ELSE MENTIONED THE REAR TIRES WEAR COMPLETELY OUT ON THE INSIDE. I HAD WIRES HANGING OUT ON 1 YEAR OLD TIRES. I DO NOT FEEL SAFE AT ALL IN THIS VEHICLE AND CAN'T IMAGINE ANYONE WANTING TO DRIVE A VEHICLE THAT THE STEERING LOCKS UP. I HAVE 2 PRECIOUS CHILDREN AND AM NOT HAPPY WITH THIS. I STILL OWE A TREMENDOUS AMOUNT ON THE VEHICLE SO I DON'T REALLY HAVE ANY OPTIONS BUT TO REPORT TO SOMEONE THAT MIGHT COULD HELP. THANKS! THE STRUCTURE- THE DOOR MOLDING JUST FELL OFF ON THE DRIVERS SIDE ONE DAY. *TR
CAR IS TERRIBLE ON ICE,VERY UNSAFE UNDER ANY ADVERSE CONDITIONS. *TR
I BOUGHT A NEW 2007 CHEVY IMPALA IN MAY 2007. HAD TO HAVE NEW TIRES IN NOVEMBER 2008 AT 14500 MILES, THEY WERE WEARING ON THE INSIDE OF THE REAR TIRES AFTER WE ROTATED THE TIRES THE FRONT PUT ON THE BACK THEY WORE ON THE INSIDE ALSO. THE WOULD ONLY PUT TIRES ON AND WE HAD TO PAY FOR TWO TIRES. HAD ALIGNMENTS, DID NOT HELP. CAN'T GET ANYTHING DONE ABOUT THIS. IT IS IN THE SUSPENSION OR SOMETHING IN THE REAR. THEY ARE WEARING AGAIN AT 22, 000 MILES. I DON'T UNDERSTAND WHY THEY CAN NOT FIX MY CAR IT IS STILL UNDER WARRANTY. THEY CAN OFFER THE 60 MONTH RETURN ON THEIR VEHICLES IF YOU DO NOT LIKE IT NOW, BUT CANNOT HONOR WHAT IS WRONG WITH MY CAR. THIS IS WRONG. YOU SHOULD MAKE THEM FIX ALL THE CARS WITH THIS PROBLEM. THE CONSUMER IS SUPPOSE TO BE PART OWNER IN THE CAR BUSINESS BUT IT STILL DOES NOT MAKE ANY DIFFERENCE. LET THEM GO UNDER, THEY ARE NOT WORTH ANYTHING ANYWAYS. USED TO BE A GOOD CAR COMPANY. WE HAVE OWNED A LOT OF THEIR CARS, BUT NO MORE. IF I EVER CAN AFFORD TO TRADE AGAIN IT WILL NOT BE A GM PRODUCT. THE CONSUMER MEANS NOTHING TO THEM ANYMORE. *TR
2008 & 2007 CHEVROLET IMPALAS. WE PURCHASED A 2007 IMPALA FROM CHARLES CHEVROLET-COLOMA, WISCONSIN IN JUNE OF 2008. IT HAD 17,000 MILES ON IT AND THE REMAINING NEW CAR WARRANTY, WE WERE TOLD. RIGHT AWAY WHEN WE GOT IT WE DIDN'T THINK IT RODE GOOD. WE TOOK IT ON VACATION IN OCTOBER AND IT STARTED TO VIBRATE VERY BAD. MY HUSBAND COMMENTED THAT WHEN WE GET BACK WE NEED TO TAKE IT IN. WE TOOK IN IT IN OCTOBER OF 2008. WE WERE TOLD THAT THE TIRES ON THE BACK OF THE VEHICLE WERE HANGING ON THREADS. THE DEALER DID REPLACE THE TIRES. AT THAT TIME WE THOUGHT WELL MAYBE A BAD SET OF TIRES. AT THAT TIME THE DEALER DID NOT BALANCE OR LINE UP THE TIRES. (WHICH THEY SHOULD HAVE) WE HAVE BEEN WATCHING THE TIRES AND NOW AT 35,000.00 MILES THE VEHICLE NEEDS NEW TIRES AGAIN. IT RIDES REALLY BAD AGAIN. WE TOOK IT IN AGAIN AND FIRST THE DEALER, LINES IT UP, IT STILL DID NOT RIDE GOOD, THEN THEY BALANCED THE FRONT TIRES (NOT THE BACK AND I DON'T KNOW WHY??) I GUESS BECAUSE THEY ARE DOING THIS AT THEIR COST AND DON'T WANT TO DO ANYTHING MORE THAN THEY HAVE TO. IT STILL DOES NOT RIDE WELL. I WORK IN A BANK AND AFTER TALKING TO ANOTHER PERSON THEY HAVE PUT 3 SETS OF TIRES ON THEIRS IN 60,000 MILES. ANOTHER PERSON HAS 35,000 MILES ON THEIR BRAND NEW 2008 AND THEY NEED NEW TIRES. AFTER BRINGING THIS TO THE ATTENTION OF THE DEALER THEY SAID THEY HAVE HAD NUMEROUS CARS IN WITH THIS PROBLEM. THEY WILL NOT DO ANYTHING ELSE FOR US. I CONTACTED GENERAL MOTORS AND THEY ALSO WILL NOT DO ANYTHING. THIS VEHICLE HAS A 100,000 MILE WARRANTY ON THE DRIVE TRAIN. MY CONCERN IS THAT THEIR IS A DEFECT IN THESE VEHICLES THAT PROPOSES A SAFETY HAZARD. SOME UNSUSPECTING CONSUMER WILL HAVE A BLOWOUT (LIKE WE ALMOST DID) AND LOSE THEIR LIFE. THERE SHOULD BE A RECALL ON THESE VEHICLES. THIS REALLY MAKES US ANGRY AS THE GOVERNMENT CAN GIVE GENERAL MOTORS ALL THIS BAILOUT MONEY , BUT THEY DON'T HAVE TO STAND BEHIND THEIR PRODUCT!!!! THE DEALER REFUSES TO GIVE US A RECORD OF THE TIRE REPLACEMENT. *TR
2007 CHEVY IMPALA LTS: EXTERIOR HANDLE ON DRIVER'S SIDE BROKE UNDER NORMAL USAGE -- WAS NOT TEMPERATURE RELATED. SEVERAL SIMILAR FAILURES WERE NOTED BY ONE OF THE SERVICE EMPLOYEES. *TR
CHROME RING ON CONSOLE SURROUNDING SHIFTER REELECTS ANY SUNLIGHT DIRECTLY INTO DRIVERS EYES. *TR
I JUST DROVE A NEW CHEVY IMPALA LT (2007). WHILE PARKING I EVER SO LIGHTLY TOUCHED THE CAR BEHIND ME. THE REAR BUMPER HAS AN IMMENSE DEFLATION!! REPAIRING WILL BE COSTLY. DONT KNOW IF THIS JUNK CAN BE HAMMERED OUT AS OLDER CARS. REPLACEMENT MAY BE NEEDED. THE" BUMPE"R IS WORTHLESS, COMPLETELY. ITS PURPOSE WAS TO ACCEPT BUMPS. OLDER CARS DID THIS EASILY.... THIS IS UNREASONABLE
TL* - THE CONTACT OWNS A 2007 CHEVROLET IMPALA LT, 3.9 L, V6, 4 DOOR. THE CUP HOLDER WAS NOT MADE PROPERLY WHICH COULD CAUSE SPILLAGE OF COLD/HOT ON A PERSON. THE MANUFACTURER STATED THAT THE CONTACT COULD NOT SPEAK TO THE ENGINEER THAT DESIGNED THE CUP HOLDER. HE THOUGHT ITS WAS POSSIBLE THAT THEY MAY HAVE MADE A MISTAKE. THIS WAS A SAFETY PROBLEM ,AND HE EXPERIENCED THAT PROBLEM WITH A LIQUID SPILLING ON HIM. THE CURRENT AND FAILURE MILEAGE WAS 950. THE INCIDENT OCCURRED WHEN THE CONTACT WAS DRIVING AT 20 MPH AND MAKING A TURN. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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