Owner-reported complaints naming the visibility system, filed with NHTSA
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Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2007 Chevrolet Impala submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 24 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
MY CAR HAS HAD THE POWER STEERING RACK REPLACED 3 TIMES WITHIN A 6 MONTHS TIME FRAME. MY TRANSMISSION WAS REPLACED AND IT SEEMS TO BE SLIPPING AGAIN I HAVE HAD IT REPLACED UNDER A YEAR AGO. I WAS DRIVING WHEN I NOTICED MY CAR SLIPPING FROM 11ST FEAR INTO SECOND. THE DEFROST DOES NOT WORK PROPERLY AND ALL WINDOWS ARE FROZEN MAKING IT UNSAFE TO DRIVE YOUR VEHICLE.
WHEN TURNED CAR ON WIPERS DID NOT WORK, THEY WOULD INTERMITTENTLY COME ON AND WORK BEFORE THEY COMPLETELY STOPPED WORKING AND DO NOT TURN ON AT ALL. CHANGED THE WIPER MOTOR AND THE WIPER SWITCH AND THEY STILL DO NOT WORK. I CURRENTLY DO NOT HAVE WORKING WIPERS ON MY CAR. PEP BOYS WAS UNABLE TO DIAGNOSE A PROBLEM.
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA.WHILE DRIVING AT 55 MPH, THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE FAILURE RECURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,870.
THE REAR WINDOW DEFOGGER FAILED TO OPERATE AND A BURNING SMELL WAS DETECTED BY PASSENGERS. IT WAS DISCOVERED THAT AN ELECTRICAL CONNECTOR THAT ROUTES THE POWER TO THE REAR WINDOW DEFOGGER HAS A DEFECTIVE DESIGN AND OVERHEATS AND BURNS DUE TO IMPROPERLY SIZED CONNECTOR PINS IN WIRING HARNESS CONNECTOR LOCATED NEAR THE PASSENGER KICK PANEL. THE PROBLEM IS ALSO DOCUMENTED IN A NUMBER OF SITES ON THE INTERNET INCLUDING YOUTUBE WHERE A VIDEO OF THE EXACT FAILURE WAS FOUND TO BE THE IDENTICAL FAILURE AS IN OUR IMPALA. THIS IS THE WEBSITE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=JFWBDZJQARU I HAVE PHOTOGRAPHS OF THE FAILED/BURNED CONNECTOR IN MY CAR BUT I DON'T SEE WHERE I CAN SUBMIT THEM. JUDGING BY THE DESIGN PROBLEM, THIS SAME PROBLEM WOULD BE FOUND IN EVERY IMPALA USING THIS CONNECTOR SINCE THE ELECTRICAL CONTACTS ARE NOT SIZED PROPERLY TO CARRY THE HIGH CURRENT TO THE DEFOGGER. THIS IS A DEFINITE FIRE HAZARD AND THE CARS SHOULD BE RECALLED FOR THE FAILURE - I CONTACTED CHEVROLET AND THEY WOULD NOT ACKNOWLEDGE THE DEFECT/PROBLEM. *TR
TURNED ON REAR WINDOW DEFROSTER, SMELT BURNING PLASTIC NEAR PASSENGER SIDE DOOR, FOUND WIRE HARNESS ON PASSENGER SIDE KICK PANEL MELTED AT THE REAR WINDOW DEFROSTER CONNECTION DUE TO HIGH HEAT IN THE CONNECTOR AND IT HAD SCORCHED THE UNDERSIDE OF THE INTERIOR CARPET. BURNT BOTH MALE AND FEMALE ENDS OF CONNECTOR SO IT NO LONGER WORKS. CONTACTED CHEVROLET AND WAS TOLD THAT IT WAS A COMMON PROBLEM THAT THEY HAD SEEN BUT THERE WAS NO RECALL OR ADVISORY ON IT. *JS
EVERY TIME I TURN THE HEAT FROM THE AIR CONDITIONING, AND VICE VERSA, IT MAKES A LOUD CLICK CLACKING SOUND THAT LASTS FOR ABOUT A MINUTE OR TWO AND IS LOUD ENOUGH TO BE HEARD INSIDE AND OUTSIDE OF THE CAR. VERY EMBARRASSING. OTHERS THAT OWN A SIMILAR VEHICLE HAVE HAD THE SAME ISSUES. *TR
THE POWER WINDOW KEEPS BREAKING. WE TAKE IT TO GET FIXED AND A MONTH OR TWO LATER IT BREAKS. THE LAST TIME IT WENT OUT MY WINDOW SHATTERED. I HAVE BEEN DRIVING WITHOUT A DRIVER SIDE WINDOW AND A PASSENGER WINDOW BEING HELD UP WITH PENCILS. I CAN'T AFFORD TO KEEP PAYING FOR THESE WINDOWS TO BE FIXED EVERY MONTH. *TR
CHEVY BLEND DOOR ACTUATOR HAS FAILED TWICE. CURRENTLY ON MY THIRD ACTUATOR. CAUSES A CLICKING NOISE IN THE PASSENGER SIDE GLOVE COMPARTMENT AREA. OCCURS WHEN EVER THE AC MODE IS CHANGED, THE INCAR/OUTSIDE CAR AIR IS CHANGED OR WHEN CAR IS TURNED OFF. THE CLICKING LASTS FOR A FEW MOMENTS. SEEMS TO BE A POSSIBILITY OF FIRE OR FLYING PARTS FROM BROKEN GEARS. *TR
THE HEAT ONLY BLOWS WARM AIR DURING ACCELERATION. ONCE IDLE, THE WARM AIR TURNS ICE COLD. MY CAR WENT TO THE DEALERSHIP MULTIPLE TIMES TO BE REPAIRED AND EVERY TIME, IT WOULD WORK PROPERLY FOR A FEW DAYS THEN GO BACK TO NOT WORKING. AFTER THE 3RD "FIX" (THE "FIX" WAS SOMETHING DIFFERENT EVERY TIME), THE DEALERSHIP TOLD ME I JUST MUST KNOW NOT HOW TO WORK MY HEAT BECAUSE I "KEEP BREAKING IT". THIS IS A KNOWN ISSUE ON THIS VEHICLE AND EVEN THE DEALERSHIP DOES NOT KNOW HOW TO CORRECTLY REPAIR THE PROBLEM!! *TR
THE VEHICLE IS BLOWING COLD AIR OUT OF THE PASSENGER SIDE OF THE VEHICLE EVEN THOUGH THE DUAL TEMPERATURE CONTROLS ARE BOTH SET TO HOT. THE SAFETY ISSUE HERE IS THAT THE DEFROST IS ALSO BLOWING COLD AIR AND WILL EVENTUALLY CAUSE IMPAIRED VISIBILITY DUE TO THE DEFROSTER NOT WORKING ON THE PASSENGER SIDE. DOING RESEARCH ON THE ISSUE IT SEEMS TO BE THE ACTUATOR ON THE PASSENGER SIDE. I JUST RECENTLY REPLACED THE ACTUATOR ON THE DRIVERS SIDE. *TR
MODERN VEHICLE DESIGN HAS INCREASED OCCUPANT SAFETY IN EVENT OF AN ACCIDENT. THE OTHER SIDE OF THIS COIN IS A DECREASED ABILITY TO AVOID ACCIDENTS. BLIND SPOTS CAUSED BY HUGE WINDSHIELD POSTS AND REAR VIEW MIRRORS (INSIDE AND OUT), HEADRESTS POKING UP AND A SEAT BELTS THAT HOLD YOU IN POSITION TO LOOK STRAIGHT AHEAD....ALL THESE CONTRIBUTED TO OUR CAR HITTING A GUY-WIRE FOR A POWER POLE. I TOOK THE CAR BACK TO THE "SCENE" AND THE GUY-WIRE AND WINDSHIELD POST ARE EXACTLY THE SAME ANGLE, THE GUY-WIRE NOT BEING IN THE DRIVER'S FIELD OF VISION. THE CAR IS BEING REPAIRED RIGHT NOW (TO THE TUNE OF $1250.00, JUST FOR A HEADLIGHT AND TUPPERWARE BUMPER COVER). IT COULD HAVE BEEN AVOIDED IF WE'D HAD THE SERVICES OF A NASCAR SPOTTER UP ON THE ROOF OF THE VFW! THERE.....I VENTED. *TR
SINCE I HAVE HAD MY IMPALA I HAVE HAD SEVERAL PROBLEMS WITH THE CA. THE FIRST PROBLEM THAT I NOTICED WAS THAT MY WINDSHIELD WIPER FLUID STOP COMING OUT AFTER ON HAVING THE CAR A FEW MONTHS, I LATER FOUND OUT THAT THE MOTOR HAD GONE OUT. ANOTHER PROBLEM THAT IM HAVING IS THAT THE CHECK TIRE SERVICE LIGHT CONTINUES TO COME ON EVEN AFTER, TIRES HAVE BEEN FILLED AND REPLACED, I HAVE ALSO NOTICED THAT ON OCCASIONS MANY OF THE OTHER SERVICE LIGHTS COME ON LIKE CHECK AIRBAGS, AND BRAKES EVEN AFTER CAR HAS BEEN SERVICED. MY BIGGEST ISSUE IS THAT MY TRANSMISSION FLUID HAS BEGUN TO LEAK OUT MY CAR AND NO ONE NOT EVEN THE DEALERSHIP CAN FIGURE OUT WHERE OR WHY ITS LEAKING. THIS CAUSES THE CAR TO HESITATE AND JERK UPON ACCELERATION. READING A LOT OF THE FORUMS OUT I'M NOT THE ONLY PERSON HAVING THESE PROBLEMS AND I THINK THAT AN INVESTIGATION SHOULD BE DONE ON THE IMPALA. *TR
I HAD NUMEROUS PROBLEMS WITH THIS VEHICLE (ALMOST THROUGH MY THIRD SET OF TIRES, OXYGEN SENSOR GOING AT 46,000 MILES, RUST BEGINNING AT 38,000 MILES {CAR WAS TWO YEARS OLD}, AND THE BATTERY GOING PREMATURELY). LAST WEEK, I ATTEMPTED TO PUT ON MY REAR DEFOGGER. THE LIGHT CAME ON, BUT MY REAR WINDSHIELD WAS STILL FOGGED UP. THE DEFROSTER ALSO DOES NOT BLOW COLD AIR IF THE CAR IS IN PARK. *TR
THE REAR DEFOGGER DOES NOT WORK. NOTHING HAPPENED, IT JUST QUIT WORKING. WHEN YOU PUSH THE REAR DEFOGGER BUTTON ON THE FRONT PANEL, THE LIGHT LIGHTS UP SHOWING IT IS WORKING, BUT IT ISN'T WORKING ON THE REAR WINDOW. IT IS HAZARDOUS BECAUSE YOU CAN'T SEE OUT OF THE REAR WINDOW WITH FROST AND EVEN SNOW BUILT UP ON IT WHILE DRIVING. I FIND THIS A BIG BIG PROBLEM WHEN I CANT GO FAR SNOW BUILDS UP TO FAST. ONE OTHER TIME THE WIPERS STOPPED FOR NO REASON IN THE MIDDLE OF MY VIEW. WHEN I STOPPED AT THE GAS STATION I SHUT IT ALL DOWN WENT GOT A POP CAME BACK OUT AND STARTED THE CAR AND THEN THEY STARTED TO WORK AGAIN NOT A GOOD SITUATION. *TR
ALL FOUR WINDOWS ON MY 2007 CHEVY IMPALA, IS GETTING BADLY SCRATCHED DUE TO THE GUIDES IT ROLLS ON OR STRIPPING INSIDE WINDOW,, LOOKS LIKE A DEFECT,, I BOUGHT THIS CAR ON DECEMBER 13 OF 2009,, AND I WOULD ALSO LIKE TO KNOW OF ANY RECALLS ON THIS VEHICLE,, AS I AM THE SECOND OWNER. *TR
CONSUMER'S 2007 CHEVY IMPALA HAS MANY ISSUES WITH BATTERY, MOTOR MOUNT, AIR CONDITIONING AND HEATING. ELECTRONIC COMPONENT. *NJ THE CD CHANGER AND DRIVER SIDE SEAT MOTOR FAILED AS WELL. *JB
OWN 2007 CHEVY IMPALA. BESIDES OTHER PROBLEMS, OUR FRONT PASSENGER WINDOW STARTED MAKING A BAD SCREECHING NOISE ABOUT MIDWAY DOWN. WE TOOK BACK TO DEALERSHIP AND THEY LOOKED AT IT, SAID IT WAS JUST DIRTY! CONTINUED ON, ANOTHER YEAR PASSES, STILL MAKING NOISE FINALLY I MAKE MY HUSBAND TAKE IT TO THEM AND TO FIX IT. THEY DID NOT TELL US WHAT THE PROBLEM WAS, BUT MUST OF DONE SOMETHING CAUSE IT HASN'T MADE THE NOISE SINCE. WE TOOK IT IN FOR OTHER PROBLEMS AT THAT TIME AS WELL. HOWEVER, IT HAS SCRATCHES ON THE WINDOW FROM WHERE IT WAS PUTTING PRESSURE FROM WHATEVER THAT NOISE CAME FROM, EITHER OFF TRACK OR WHATEVER, IT SCRATCHED THE WINDOW PERMANENTLY. *TR
PASSENGER FRONT WINDOW MAKES SCREECHING NOISE WHEN ROLLING DOWN. OUTER SEAL WAS REPLACED MID LAST YEAR, AND WAS QUOTED AT DEALERSHIP OF BEING IN NEED OF REPLACEMENT AGAIN. WINDOW ALSO "STICKS" WHEN GOING DOWN. WINDOW ALREADY HAD LIGHT SCRATCHES PREVIOUSLY, AND THOSE SCRATCHES ARE GETTING WORSE. BELIEVE TO BE SAME FAILURE AS BEFORE. *TR
REAR DEFROST QUIT WORKING. *TR
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED IN RAINY WEATHER CONDITIONS, THE WINDSHIELD WIPERS FAILED INTERMITTENTLY. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE ARM FOR THE WIPERS FAILED. HE IS IN THE PROCESS OF NOTIFYING THE DEALER. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 37,000.
2007 CHEVROLET IMPALA LTZ 17K I WAS DRIVING DOWN THE HIGHWAY AT 65 MPH. I WAS ABOUT TO EXIT AND I HEARD A LOUD POP AND GLASS FELL ALL OVER ME. I LOOKED AND SAW ABOUT A 2 FOOT HOLE IN MY SUNROOF (THE SHADE WAS OPEN). I PULLED OFF THE ROAD AND CALLED THE POLICE. I WAS NOT NEAR AN OVERPASS, IT WAS NIGHT, NO CARS WERE AROUND. I DID NOT FIND AN OBJECT AROUND THE CAR OR IN THE CAR. THE FLORIDA HIGHWAY PATROL DETERMINED THAT IT WAS NOT AN ASSAULT (SOMETHING WAS NOT THROWN AT THE CAR). I CALLED GM AND THEY REFERRED ME TO MY DEALER. I DROPPED THE CAR OFF TODAY BUT THE SERVICE MANAGER WAS VERY DOUBTFUL IT WOULD BE COVERED. HE KEPT INSISTING IT WAS A ROCK. THE STRANGE SIGNS THOUGH ARE THAT MY SUNROOF EXPLODED OUTWARD. THE GLASS IS CLEAR BUBBLED OUTWARD AND THE SHARDS STICK UP OUT OF THE CAR. I TOOK PICTURES OF THIS. I RESEARCHED THIS AND FOUND THAT THIS HAS HAPPENED TO MANY (ALTHOUGH NOT MY VEHICLE) BEFORE. THE SERVICE MANAGER SAID THEY WOULD FIND THE IMPACT POINT AND SHOW ME WHEN THEY DID (HE ACTUALLY ASSUMED IT WAS A ROCK BEFORE EVEN LOOKING) BUT HE COULD NOT EXPLAIN THE OUTWARD GLASS PATTERN (EXCEPT TO SAY CRAZY THINGS HAPPEN WITH GLASS). HE LATER ADMITTED THAT HE HAD SEEN THIS BEFORE BUT NEVER ON AN IMPALA ONLY ON A CORVETTE AND THAT WAS A DEFECT. HE SAID IF THIS WAS A DEFECT IT WOULD HAVE BEEN REPORTED. I TOLD HIM I WAS GOING TO REPORT THIS TO THE NHTSA BUT HE TOLD ME THAT GM WOULD DO THAT. AT THIS POINT THEY ARE INVESTIGATING ALTHOUGH HE SAID HE WAS VERY DOUBTFUL THAT ANYONE FROM GM WOULD COME OUT AND THAT I WOULD PROBABLY HAVE TO GO THROUGH MY INSURANCE. HE SAID IT IS COVERED IN FLORIDA WITH NO DEDUCTIBLE. LOOKED INTO THAT AND IT IS NOT TRUE, SUNROOFS ARE NOT COVERED. THIS IS CLEARLY A DEFECT. THIS CAR IS ONLY A YEAR OLD. THE VIOLENT WAY THIS SHATTERED WITH NO ONE AROUND AND THE ACTUAL BOWING OUT OF THE GLASS AND ALL THE GLASS ON THE OUTSIDE OF THE CAR IS PRETTY STRONG PROOF. I HAD A FEW CUTS, BUT HAD I NOT BEEN MORE ALERT THIS COULD HAVE BEEN A MAJOR ACCIDENT. *TR
2007 CHEVROLET IMPALA - 2 MAJOR SAFETY COMPLAINTS. FIRST, THE OUTSIDE MIRRORS WERE COMPLETELY INEFFECTIVE DUE TO THEIR SMALL SIZE AND SHAPE. SECONDLY, WHEN THE SUN CAME THROUGH THE FRONT WINDSHIELD AT ANY TIME OF THE DAY THE CHROME WORK AROUND THE GEAR SHIFT REFLECTED VERY BRIGHTLY IN THE DRIVER'S FACE, THUS EFFECTIVELY BLINDING THE DRIVER. THIS WAS A DESIGN DEFECT FROM THE FACTORY. *AK
2007 CHEVROLET IMPALA CUSTOMER STATES THAT THE SIDE VIEW MIRRORS ARE TO SMALL ON THE 2007 THAT MAKES THIS CAR A SAFETY ISSUE GM HAS OFFER NO HELP**CC *JB
1) NEW 2007 CHEVY IMPALA PICKED UP 12/4/2006 WITH 6 MILES ON IT. HEATER WORKED WHEN PICKED UP. 2) DROVE CAR 12/5/2006 ABOUT 30 MILES AND HEATER DID NOT WORK ON FREEWAY NOR DID FAN, VENTS, AC, OR HEAT. 3) PROBLEM NOT RESOLVED YET. THE NEXT TIME I STARTED THE CAR AFTER MY 30 MILE TRIP THE HEATER CAME ON WHEN THE IGNITION WAS STARTED AND THE PROBLEM HAS NOT BEEN SEEN AGAIN. I DROPPED IT AT A CHEVY DEALER TO EVALUATE. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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