2017 Chevrolet Impala Airbags Problems

The contact owns a 2017 Chevrolet Impala. The contact stated while driving approximately 30 MPH and making a right turn, the vehicle crashed into the passenger's side door of an oncoming truck that was hidden behind a box truck and had suddenly intruded into his lane. The front end of the vehicle was damaged. The air bags failed to deploy. The contact sustained neck pain, back pain, and bruises on the forearms. The contact did not seek medical assistance. The contact was able to drive the vehicle from the scene. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 89,000.

NHTSA ID

11574902

Incident

Jan 4, 2024

Mileage

89,000 mi

The contact owned a 2017 Chevrolet Impala. The contact stated that while driving at approximately 50 MPH, a tractor-trailer crashed into the front passenger side of the vehicle causing the vehicle to cross two lanes of traffic and collide with a barrier wall. During the crash no air bags deployed. The driver sustained injuries to the back, spine, torso, arms, knees, and shoulders which required medical treatment. The vehicle was destroyed. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. Also, while the keys were inside the vehicle the doors had locked and the contact was unable to enter the vehicle. A locksmith was called to open the doors. The cause of the failure was not determined. The failure mileage was 72,000.

NHTSA ID

11537742

Incident

Dec 16, 2021

Mileage

72,000 mi

An airbag alert sounds very often, and the passenger airbag indicator shows that it is off. The vehicle has been taken to a dealer and they were not able to find the issue when running the diagnostics. The alarm continues to intermittently sound, and indicator shows the passenger airbag is off. This is of high concern that the airbag most likely will not deploy in case of impact.

NHTSA ID

11476605

Incident

Jun 1, 2018

While sitting in my car at a gas station my driver seat air bag went out. With no warning

NHTSA ID

11455248

Incident

Mar 4, 2022

MY AIRBAG LIGHT HAS BEEN ON NOW ROUGHLY TWO MONTHS AND SOMETIMES I'M ACTUALLY SCARED TO DRIVE THE CAR HOPING THAT IT WON'T DEPLOY WHILE I'M DRIVING BUT IT'S MY ONLY MEANS OF TRANSPORTATION TO GET BACK AND FORTH TO WORK.I HAVE CHECKED ALL FUSES I HAVE GOTTEN SOMEONE TO PUT A TESTER LIGHT ON IT TO MAKE SURE THE WIRES ARE NOT BROKENAND THERE IS NO PROBLEM WITH THE FUSES ALL THE WIRES SO I HAVE NO IDEA WHAT THE PROBLEM IS AND THE CAR WAS STATIONARY WHEN IT FIRST CAME ON

NHTSA ID

11344012

Incident

Jun 5, 2020

Mileage

75,000 mi

I HAD AN ISSUE WITH THE CHECK ENGINE LIGHT, CAR STALLING, AND CHANGING GEARS SLOW. THE CHEVY DEALERSHIP STATED THAT THE PURGE VALVE WAS BAD AND REPLACED IT ON 7/3/20. MY MOM HAD THE SAME ISSUE WITH HER CHEVY TRAX AND A DIFFERENT DEALERSHIP IN A DIFFERENT CITY SAID THAT HER PURGE VALVE WAS STUCK OPEN AND REPLACED IT. ALSO MY AIRBAG LIGHT IS ON NOW. I SAW THAT [XXX] HAS RECALLS ON CERTAIN VEHICLES BUT MY CHEVY ISN'T LISTED. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID

11338793

Incident

Jul 3, 2020

Mileage

92,200 mi

THE AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY AND AT TIMES REMAINS ILLUMINATED WHILE OTHER TIMES IT IS OFF. THE LIGHT COMES ON RANDOMLY AND DOES NOT ALWAYS STAY ON.

NHTSA ID

11297858

Incident

Jan 1, 2019

Mileage

35,000 mi

FRONT END CRASH & AIRBAGS DID NOT DEPLOY

NHTSA ID

11279418

Incident

Nov 10, 2019

Mileage

63,450 mi

AIRBAG LIGHT COMES ON, ON THE PASSENGER SIDE WHEN NO ONE IS SITTING IN THE SEAT. THE LIGHT COMES ON FOR SERVICE. THE LIGHT WOULD COME ON ONCE I PUT THE CAR IN DRIVE OR ONCE I PUT THE VEHICLE IN PARK. THE FIRST TIME THE LIGHT WOULD COME ON AND GO OFF BUT THE SECOND TIME THE LIGHT STAYED ON.I TOOK MY CAR TO THE DEALER TWICE AND IT WAS A BAD SENSOR IN THE SEAT. IT TOOK A WEEK TO GET THE PART FROM THE MANUFACTURER.

NHTSA ID

11241989

Incident

Jul 8, 2019

Mileage

47,000 mi

THE PASSENGER SIDE AIR BAG ... IF I HAVE A PASSENGER ON FRONT SEAT THE AIRBAGS GOES OFF AND LIGHT COMES O THE DASH SAYING SERVICE AIRBAG... NOW I HAVE NO ONE IN THE CAR WITH ME AND AIRBAG LIGHT IS STILL ON

NHTSA ID

11234538

Incident

Jul 19, 2019

Mileage

51,200 mi

AIRBAG LIGHT STARTED COMING ON AND GOING OFF RANDOMLY. IT BEGAN BECOMING MORE FREQUENT SO I TOOK IT TO OURISMAN CHEVROLET TO GET IT CHECKED OUT. I WAS TOLD THAT THE PASSENGER SEAT OCCUPANCY SENSOR AND AIRBAG MODULE WERE BAD AND NEEDED TO BE REPLACED, AND FOR $1979 THEY COULD REPAIR IT, IMAGINE THAT. I LET THEM KNOW THAT IF I HAD TO PUT THAT KIND OF MONEY IN AN AIRBAG EVERY 55,000 MILES I WOULD BE LOOKING AT AN AIRBAG LIGHT FOR THE NEXT 10 YEARS.

NHTSA ID

11197110

Incident

Apr 9, 2019

Mileage

55,000 mi

I KEEP GETTING A MESSAGE "AIRBAG SERVICE" AND THE LIGHT COMES ON AND STAYS ILLUMINATED. I TOOK THE VEHICLE TO MALCOLM CUNNINGHAM CHEVROLET ON 15 OCT 2018. I WAS TOLD THAT EVERYTHING CHECKED OUT FINE AND THAT THERE IS NO ISSUE. I DONT UNDERSTAND THIS BECAUSE IT HAS HAPPENED NUMEROUS TIMES AND I AM CONCERNED ABOUT MY SAFETY. THIS HAS HAPPENED WHEN I START THE VEHICLE AND WHILE I AM DRIVING I WILL GET THE MESSAGE.

NHTSA ID

11140437

Incident

Oct 4, 2018

Mileage

20,665 mi

TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO COUGHLIN GM OF MARYSVILLE (15801 US-36, MARYSVILLE, OH 43040, (937) 644-9000) WHERE THE CONTACT WAS INFORMED THAT THE PASSENGER SEAT SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. *TT UPDATED 11/28/18*JB

NHTSA ID

11131763

Incident

Sep 11, 2018

Mileage

31,000 mi

GOOD MORNING, I'M UNSURE OF HOW OFTEN THIS IS HAPPENING, BUT I BELIEVE IT COULD BE A SAFETY ISSUE, ESPECIALLY WITH THE RECENT TAKATA AIR BAG ISSUES. I HAD (BUT HAVE SINCE SOLD) A 2017 CHEVROLET IMPALA THAT MY HUSBAND WAS DRIVING ON JULY 4, 2018 WHEN A WARNING LIGHT AND SOUND ON THE DASHBOARD INDICATED THERE WAS AN ISSUE WITH THE AIR BAG SYSTEM. WE ALSO RECEIVED AN EMAIL FROM ONSTAR THAT DAY INDICATING WE SHOULD TAKE THE VEHICLE INTO THE DEALER BY THE NEXT DAY. WE TOOK THE VEHICLE TO WATSON CHEVROLET IN TUCSON THAT AFTERNOON. THE VEHICLE WAS DIAGNOSED AS HAVING A FAULTY AIRBAG SENSOR WITH AN ESTIMATED COST OF APPROXIMATELY $1100.00 WHICH WE WOULD HAVE TO PAY SINCE OUR VEHICLE HAD OVER 36,000 MILES ON IT. I WORK AT A FORD DEALERSHIP AND WAS TOLD BY OUR SERVICE MANAGER THAT THIS SORT OF ISSUE IS COVERED BY FORD MOTOR CORP. UNDER THEIR POWERTRAIN WARRANTY. I DON'T KNOW THE REASON FOR THIS, BUT I WOULD GUESS IT'S BECAUSE FORD FEELS IT WOULD BE A SAFETY ISSUE IF REPAIRS WEREN'T MADE BY A CUSTOMER DUE TO COST. WE ARE FORTUNATE ENOUGH TO HAVE BEEN ABLE TO PAY FOR THE REPAIRS, BUT I WONDER HOW MANY VEHICLES ARE ON THE ROAD THAT HAVE HAD THIS ISSUE BUT HAVE GONE UNREPAIRED DUE TO COST. I ALSO WONDER IF THERE HAVE BEEN ENOUGH ISSUES WITH THE SENSORS TO WARRANT A RECALL. THANK YOU VERY MUCH FOR YOUR TIME.

NHTSA ID

11115473

Incident

Jul 4, 2018

Mileage

47,000 mi

AIRBAG WILL NOT STAY ON IF SOMEONE IS IN THE FRONT PASSENGER SEAT. ALARM ON DASH GOES OFF AND ON

NHTSA ID

11114162

Incident

Jun 1, 2018

AIRBAG LIGHT COMES ON FOR NO REASON

NHTSA ID

11092814

Incident

May 4, 2018

Mileage

38,000 mi

2017. CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO A MALFUNCTION WITH PASSENGER SIDE AIRBAG. *LD THE CONSUMER STATED HIS WIFE IS 4'11 AND WEIGHS 88 POUNDS. SHE USES A CUSHION TO MAINTAIN FRONT AND SIDE VISION WHILE SEATED IN THE FRONT PASSENGER SEAT. BECAUSE OF THIS, THE AIR BAG DOES NOT DETECT HER IN THE SEAT. THE DEALER ADVISED THERE IS NO MODIFICATION POSSIBLE. *JS

NHTSA ID

10979554

Incident

Mar 10, 2017