2017 Chevrolet Impala Steering Problems

Power steering assist drive with care warning popped up on dash. Took the vehicle to the dealership and they said the power steering gear failed.

NHTSA ID

11694490

Incident

Oct 12, 2025

I've only had my car for about 2 1/2 months, when I started to notice my car moving to the right without me moving it. I figured it needed a front-end alignment. So, I took it to a mechanic. Once he got it up on the stand, he noticed something wrong with the front suspension. He didn't do the alignment, but he told me that my "Rack and pinion" was going out. I then made and appointment with the dealership. They looked at it and told me it was my steering and that it wasn't cover under my warranty and that the part to fix it was "Nowhere in the country to be found", and if I brought the part to them. They wouldn't put it on. So now I have a car note and insurance bill on a car that I'm afraid to drive. What are people supposed to do about these cars? It would seem that It's not just a me problem.

NHTSA ID

11664482

Incident

May 30, 2025

The contact owns a 2017 Chevrolet Impala. The contact stated while starting the vehicle, she noticed that the A/C feature was not functioning properly. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed a leakage coming from the A/C evaporator and the compressor. The contact stated that the instrument panel needed to be repaired. The vehicle was repaired. Additionally, the contact stated that there was an abnormal sound coming from the steering wheel while turning. The vehicle was not repaired. The manufacture was contacted and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 84,000.

NHTSA ID

11592361

Incident

Jun 4, 2024

Mileage

84,000 mi

The contact owns a 2017 Chevrolet Impala. The contact stated while driving at approximately 30 MPH, the steering wheel became difficult to maneuver. The contact stated that the instrument panel displayed the Power Steering Failure message. The contact stated that an independent mechanic looked under the hood but found no failure. The vehicle was able to restart with no issues. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.

NHTSA ID

11486456

Incident

Sep 25, 2022

Mileage

40,000 mi

As with your recall of braking system to Camaro, Corvette and Cadillac the same exact thing happened to my 2017 Impala. My power steering system failed due to the modular. All said and done was charged $1000 +. My warranty had just ran out. Not the mileage I only had 29,000 miles on the car but it was approximately 4 months after the 3 year warranty. That is totally unacceptable. I could have been killed. How many other complaints have you gotten for faulty power steering systems. Due to this all my warnings on the entire car lit up and a number of check engine and other warning lights came on the dash. Nothing worked and could hardly turn the steering wheel. I would like to be reimbursed the money and aggravation I was put through. I do not have the paperwork to download to you but it can be obtained at Wallace Chevrolet in Port St Lucie, Florida

NHTSA ID

11466841

Incident

May 10, 2020

WHENEVER YOU MOVE THE STEERING WHEEL TO THE LEFT OR RIGHT AT A LOW SPEED OR MOVING THE JUST BACK AND FORTH A RUBBING/WEIRD SOUND IS MADE! WONDERING IF THIS IS A MAJOR CONCERN OR JUST AN INCONVENIENCE

NHTSA ID

11316482

Incident

Mar 5, 2020

Mileage

28,890 mi

THE HMI MODULE HAS GONE OUT.THIS AFFECTS THE REAR VIEW CAMERA AND THE ENTIRE DISPLAY. SECONDLY, SINCE THEN THE POWER STEERING HAS ALSO GONE OUT ON THE CAR WHILE IN MOTION!! IT WENT OUT SUDDENLY. BRAND NEW BATTERY STILL NOT RESOLVED. THESE PROBLEMS ARE BOTH ELECTRICAL AND SEEM TO BE NOW COMMON PROBLEMS. GM SHOULD ISSUE RECALL AS THIS CAN CAUSE MAJOR ACCIDENT AND LOSS OF LIFE. THE ABSENCE OF REAR CAMERA MAKES VEHICLE OUT OF COMPLIANCE WITH THE LAWS STATING THAT ALL LATER MODELS SHOULD HAVE CAMERA. THERE IS NOTHING THAT CAN CAUSE THESE PROBLEMS. IT IS SIMPLY A DEFECT IN THE ELECTRICAL SYSTEM DESIGN. THESE PROBLEMS COST THOUSANDS OF DOLLARS TO FIX AND USUALLY DON'T MALFUNCTION TILL AFTER WARRANTY HAS EXPIRED.

NHTSA ID

11309834

Incident

Feb 14, 2020

Mileage

60,000 mi

AS I WAS DRIVING IN A CURVED LANE ALL OF A SUDDEN A WARNING LIGHT AND POPPED ON THE DASH ABOUT A POWER STEERING ISSUE AND I LOST ALL POWER STEERING AND WAS HEADING OUT OF CONTROL. I COULD NOT CONTROL THE CAR AT ALL IN THE CURVE. THEN I FINALLY WAS ABLE TO SLOW THE VEHICLE DOWN AND PULL OFF THE ROAD. WHO SHOULD I TALK TO ABOUT THIS MAJOR ISSUE?

NHTSA ID

11277942

Incident

Nov 3, 2019

STEERING WHEEL COLUMN RUBBING WHEN TURNING. WHEN TURNING TO THE RIGHT SOMETHING BROKE HEARD LOUD NOISE NOW WHEN YOU TURN WHEEL BACK AND FOURTH HEAR A LOAD NOISE SOUNDS LIKE A ROD HITTING SOMETHING HAD TO BE TOWED TO CHEVY DEALER IN MURFREESBORO TN.

NHTSA ID

11110694

Incident

Jul 10, 2018

Mileage

28,000 mi

LOSE A STEERING NO STEERING ASSISTANCE MILEAGE 400KM USING A GM GDS DTC-C056D-ELECTRONIC CONTROL UNIT INTERNAL MALFUNCTION/ DLC PIN 6-14,SYMPTOM BYTE 39

NHTSA ID

10991338

Incident

May 23, 2017

Mileage

400 mi