Owner-reported complaints naming the brake system, filed with NHTSA
Data refreshed
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2004 Chevrolet Malibu Maxx submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WHILE DRIVING ON ROUGH ROADS OR BREAKING NOISES RATTLES AN SEVERE SHAKE IN STEERING COMING FROM STEERING COLUMN AN AN STEERING BINDING WHEN FIRST STARTING CAR HARD TO TURN WHEELS STRANGE NOISES WHEN APPLYING BREAKS
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) AND THE VEHICLE WAS REPAIRED. LESS THAN A MONTH LATER, THE TORQUE SENSOR ASSEMBLY AND THE EPS UNIT FAILED. AFTER HAVING THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE BRAKES), THE VEHICLE BEGAN TO FEEL AS THOUGH THE BRAKES WERE GRABBING. THE CONTACT STATED THAT IT WAS DIFFICULT TO ACCELERATE FROM A COMPLETE STOP AND THE BRAKES WERE SMOKING. THE VEHICLE HAD NOT BEEN BACK TO THE DEALER. THE CONTACT FELT THAT BOTH RECALL REPAIRS FAILED. THE FAILURE MILEAGE WAS 45,500.
ONE NIGHT WHEN IT WAS SNOWING, I WAS LEAVING WORK AND THREE LIGHTS CAME ON WHEN I WENT TO STOP MY VEHICLE. THE ABS, TRACTION CONTROL AND SERVICE ENGINE LIGHTS CAME ON AND I HAD TROUBLE STOPPING MY VEHICLE. AFTER THIS LITTLE INCIDENT I NOTICED THE BRAKES WAS NOT WORKING PROPERLY. TOOK THE CAR TO AUTO ZONE AND PUT IT ON THE CODE READER. A CODE POOPED UP, BUT COULD NOT BE TOLD WHAT IT WAS. THEY SAID YOU WOULD HAVE TO TAKE IT THE DEALER FOR THEM TO TELL YOU WHAT THE CODE IS. I HAD TO GO TO WORK, SO DIDN'T HAVE TIME TO TAKE IT THERE. WELL I WAS DRIVING DOWN THE ROAD AND THE LIGHTS POOPED BACK ON AND WHEN I WENT TO HIT MY BRAKES THERE WAS NONE. I HIT A TRUCK THAT STOPPED IN FRONT OF ME. *TR
I HAVE BEEN HAVING ISSUES WITH THE IGNITION SWITCH IN MY 2004 CHEVY MALIBU MAXX BUT GENERAL MOTORS SAYS THAT IT IS NOT A RECALL UNDER MY VIN ON MY VEHICLE. I BELIEVE THERE ARE MORE RECALLS ASSOCIATED WITH MY CAR AND ALOT OF OTHER PEOPLE'S VEHICLES BUT UNFORTUNATELY GENERAL MOTORS WILL NOT OWN UP TO THE FACT THAT THERE ARE MORE RECALLS ON THEIR PRODUCTS. I HAVE SPOKEN WITH AN ATTORNEY ABOUT MY CASE AND HE STATED THE SAME THING I AM SAYING ABOUT GENERAL MOTORS. I HAVE BEEN HAVING ONE PROBLEMS AFTER THE ANOTHER WITH MY 2004 CHEVY MALIBU MAXX SINCE I BOUGHT THE VEHICLE AND NONE OF THOSE ISSUES HAVE ANYTHING TO DO WITH MY DRIVING OR UPKEEP ON THE VEHICLE. I HAVE MAINTAINED EVERYTHING ON MY VEHICLE AND REPLACED OVER $2,000 WORTH IN REPAIRS BECAUSE THERE WERE RECALLS OUT THERE ABOUT MY CAR AND I WASN'T NOTIFIED ABOUT THEM. GENERAL MOTORS DOES NOT WANT TO MAKE IT RIGHT THEY JUST WANT TO MAKE MONEY OFF THIS RECALL SITUATION! *TR
ON 12/2008 WHILE DRIVING FROM CALIFORNIA TO THE EAST COAST,ROUGHLY 3 HOURS INTO MY TRIP THE 'WRENCH IN THE CAR DISPLAY ON THE DASH LIT UP AND "POWER STEERING" WAS DISPLAYED ON THE RADIO. THE NEXT EXIT (BARSTOW) WAS APPROX 8 MILES AWAY.I AWOKEN THE NEXT MORNING TO FIND THAT THERE HAD BEEN A BLIZZARD THAT NIGHT. AFTER WAITING WHAT SEEMED FOREVER I GOT THE NEWS THAT THE STEERING COLUMN ( GM 15926870) AND THE IGNITION SWITCH (GM 15823541) NEEDED TO BE REPLACED. LEFT BARSTOW AFTER LOSING 2-3 DAYS OF TRAVEL AND DROPPING $1150.00 TO THE DEALER, ALMOST $200.00 FOR HOTEL AND ABOUT $125.00 ON FOOD. AFTER RECEIVING THE NECESSARY DOCUMENTS I GATHERED UP MY RECEIPTS AND TOOK MY VEHICLE TO THE DEALERSHIP TO HAVE THE SUPPOSED WORK COMPLETED AND TURNED IN THE NECESSARY DOCUMENTS TO THE DEALER. SIX DAYS LATER I EXPERIENCED THE SAME PROBLEM.I CALLED THE DEALER AND EXPLAINED THE SITUATION. THE SERVICE WRITER STATED THAT THEY'VE BEEN EXPERIENCING THIS PROBLEM AFTER RECALL WORK HAS BEEN COMPLETED. MONDAY MORNING I TOOK THE VEHICLE IN. THE SERVICE WRITER STATED THAT THIS PROBLEM DOESN'T USUALLY HAPPEN (OF COURSE THE GENTLEMAN THAT I SPOKE WITH ON FRIDAY WITH WAS NOT IN) AND THAT THEY WOULD CHECK TO SEE IF THE PROBLEM WAS RELATED TO THE RECALL WORK THAT HAD BEEN PERFORMED. OF COURSE THEY SAID THAT THE PROBLEM WAS NOT RELATED TO THE RECALL WORK THAT HAD BEEN PERFORMED, AND THAT TO FIX THE CURRENT ISSUE WOULD COST $850. THERE WAS ALSO A CHARGE OF $121.00 (LABOR@ $110 PLUS SHOP FEES AND TAX). AFTER ALL THESE YEARS GM KNEW OF THE DEFICIENCIES AND SHORT COMINGS WITH THEY'RE VEHICLES. THEY'VE HAD TIME TO PREPARE AND PREP THEIR PERSONNEL FOR ANY AND ALL QUESTIONS, COMMENTS AND SCENARIOS. DAMAGE CONTROL.MY CONCERN IS THAT WHEN THE RECALL WORK WAS PERFORMED, THE TECH DOING THE WORK DIDN'T FOLLOW PROPER PROCEDURES. A LONG CALL TO GM, MY ISSUE HAS BEEN ESCALATED TO THE NEXT STEP. *TR
THIS CAR SHAKES ALL OVER THE ROAD, TAKES YOU ALL OVER THE ROAD YOU HAVE TO HOLD IT ON THE ROAD. CAUSE IT MIGHT TAKE YOU OFF THE ROAD. WE HAVE GONE THRU TIRES WITH THIS CAR AS WELL, THE BRAKE LIGHT WORKS SOME TIMES, HAD IT REPLACE, STILL HAS ISSUE. I WANTED TO GIVE THIS CAR TO MY SON NOW I'M SCARED TOO, I DON'T FEEL IT IS SAFE... *TR
THE SEAT BELT DO NOT LOCK IN CASE OF AN ACCIDENT. THE DRIVERS SEAT ROCKS WHILE YOU ARE DRIVING AN ADJUSTS BY ITSELF YOU CAN NOT KEEP THE SEAT STILL. THE WELDING HAS COME APART FROM THE BASE. THE HEAD LIGHTS ARE MELTING THE BULBS FOR THE SIGNAL AND RUNNING LIGHT. I JUST CAUGHT THAT LAST WEEKEND THE LIGHTS STOPPED WORKING WHEN I LOOK AT THE BULB IT WAS MELTED WHICH COULD HAVE STARTED AN FIRE. I AM WAITING FOR THE LETTER FOR THE RECALL ON THE STERN NOW. THIS WOULD BE THE SECOND TIME FOR IT. I KEEP MY CAR UP TO DATE WITH EVERYTHING OIL AND WHATEVER NEED TO BE DONE I AM ON TOP OF IT. BUT I HAVE TO MANY SAFETY ISSUE WITH IT RIGHT. SEAT BELT, STERN,DRIVERS SEAT, HEADLIGHTS. NOT ONLY THAT THE ROTOR WARPS EVERY SIX MONTHS. *TR
THE SEAT BELT DO NOT LOCK IN CASE OF AN ACCIDENT. THE DRIVERS SEAT ROCKS WHILE YOU ARE DRIVING AN ADJUSTS BY ITSELF YOU CAN NOT KEEP THE SEAT STILL. THE WELDING HAS COME APART FROM THE BASE. THE HEAD LIGHTS ARE MELTING THE BULBS FOR THE SIGNAL AND RUNNING LIGHT. I JUST CAUGHT THAT LAST WEEKEND THE LIGHTS STOPPED WORKING WHEN I LOOK AT THE BULB IT WAS MELTED WHICH COULD HAVE STARTED AN FIRE. I AM WAITING FOR THE LETTER FOR THE RECALL ON THE STERN NOW. THIS WOULD BE THE SECOND TIME FOR IT. I KEEP MY CAR UP TO DATE WITH EVERYTHING OIL AND WHATEVER NEED TO BE DONE I AM ON TOP OF IT. BUT I HAVE TO MANY SAFETY ISSUE WITH IT RIGHT. SEAT BELT, STERN,DRIVERS SEAT, HEADLIGHTS. NOT ONLY THAT THE ROTOR WARPS EVERY SIX MONTHS. *TR
BRAKE LIGHTS FLASHED INTERMITTENTLY WHEN I WAS NOT BRAKING. I WAS STOPPED AND INFORMED OF THIS BY AT STATE TROOPER. "CHECK ENGINE" LIGHT WAS ON. THE CRUISE CONTROL HAS DISENGAGED INVOLUNTARILY SINCE 2005. I HAD A NEW BRAKE PEDAL POSITION SENSOR INSTALLED, BUT THE CRUISE CONTROL STILL DISENGAGES AND THE CHECK ENGINE LIGHT COMES ON DURING TRIPS OF MORE THAN 10 MILES. *TR
THE DRIVER SEAT ON THIS CAR HAS COME OFF THE RAILS ON RIGHT SIDE CAUSING IT TO TILT. IF THE SEAT IS NOT MOVED TO THE LOWEST SETTING THE TILTS WITH THE MOVEMENT OF THE CAR. I HAD THE SEAT REPAIRED ONCE; IT FAILED AGAIN AFTER ABOUT 6 MONTHS. AT THE SAME TIME I HAD THE EMERGENCY BRAKE REPAIRED. WHEN SETTING THE BRAKE, I HEARD A LOUD BANG. THE REPAIR FAILED ABOUT 2 MONTHS AGO FOR THE SECOND TIME. I AM ALSO GOING THROUGH NEW BRAKES ON THIS CAR AT AN ALARMING RATE - THREE BRAKE REPLACEMENTS ALREADY AND THE CAR HAS 90,000 MILES. THE CAR IS AGAIN BEGINNING TO SHIMMY/SHUDDER WHEN GOING DOWN STEEP HILLS AND THE BRAKES ARE APPLIED. THE CAR SEEMS NOT TO SLOW DOWN AT ALL (I.E. SHIFTING GEARS) WHEN GOING DOWN HILL OTHER THAN BY THE BRAKES - IT FEELS LIKE A FREE FALL. THE SIGNALS, HEADLIGHTS, TAILLIGHTS AND BRAKE LIGHTS ALSO NEED FREQUENT REPLACEMENT. I TYPICALLY HAVE TO REPLACE AT LEAST ONE OF THESE AT EACH OIL CHANGE AND HAVE ON SEVERAL OCCASIONS NEEDED TO MAKE REPLACEMENTS BETWEEN OIL CHANGES. I WOULD ESTIMATE THE HEADLIGHTS/BLINKERS HAVE BEEN REPLACED AT LEAST A DOZEN TIMES. THE REAR LIGHTS HAVE BEEN REPLACED PERHAPS TEN TIMES. CURRENTLY THE THIRD BRAKE LIGHT IS OUT AND CANNOT BE REPAIRED WITHOUT TAKING OFF THE INTERIOR COVER OF THE CAR TO ACCESS THE WIRING - THE BULB IS NOT THE PROBLEM. *TR
PROBLEMS WITH THE BRAKES, I HAVE TO REPLACE THE BRAKE PADS EVERY 2-3 MONTHS AND HAVE THE ROTORS TURNED AS WELL FOR THERE IS A VIBRATION IN THE STEERING COLUMN AND FRONT END IF NOT TURNED. I WAS TOLD MY DEALERSHIP THAT THE ROTORS ARE NO GOOD FOR THE CAR AND THAT GM IS AWARE OF THE PROBLEM BUT REFUSES TO CORRECT IT. *TR
CAR LEASED BRAND NEW IN AUGUST 2004. AS OF TODAY ON UNE 28,2007 CAR HAD BRAKES REPAIRED 4 TIMES AT THE DEALER. ROTORS HAVE BEEN MACHINED EACH TIME, AND TODAY BRAKE PADS REPLACED..CAR HAS 27,180 MILES ON IT, AND IT HAS BEEN MAINTAINED,GARAGED, KEPT, AND NO ONE HAS BEEN ROUGH ON THE BRAKES. THE LAST TIME WE HAD THE CAR TO DEALER FOR BRAKE PROBLEMS WAS JULY OF LAST YEAR. AT THAT TIME WE WERE TOLD THAT A BRAKE LINE WAS CRIMPED AND ONLY FOUND IT BECAUSE WE WERE HAVING TIRES ROTATED. ALSO, TOLD THAT THIS WAS THE LAST TIME ROTORS COULD BE MACHINED. WELL TODAY THEY MACHINED THEM ONCE AGAIN AS I HAD SAID PREVIOUSLY FOR THE FOURTH TIME. I DID SOME RESEARCH ,AND I MAY BE WRONG BUT THERE WAS A RECALL ON THE CAR FOR ABS PROBLEMS IN APRIL 2004 PRIOR TO OUR PURCHASE OF THE CAR.. I CALLED GM , AND WAS TOLD THAT OUR CAR WAS INVOLVED, BUT WAS LATER TOLD BY OWNER OF DEALERSHIP THAT THERE HAD BEEN A COMMUNICATION ERROR AND OUR CAR WAS INVOLVED IN ANOTHER RECALL CONCERNING SEAT BELTS OR SOMETHING ALONG THOSE LINES. I AM VERY CONCERNED ABOUT THE SAFETY OF THE BRAKES AT THIS POINT AFTER SO MANY CONFLICTING STORIES..I FEEL VERY FRUSTATED, AND HAD TO SPEND ALMOST $500.00 BECAUSE THE BRAKE PADS WERE NOT COVERED UNDER THE BUMPER TO BUMPER WARRANTY AS THEY HAD NOTHING TO DO WITH THE PREVIOUS ROTOR/BRAKELINE PROBLEMS OR SO I WAS TOLD..WE HAD COMPUTOR SENSOR PROBLEMS,SHORT SOCKETS ON BOTH REAL TURN SIGNALS, LOOSE TIE ROD, IGNITION PROBLEMS ,WHICH THEY COULD NOT DETECT..FAULTY GAS CAP ETC. *AK
ROTORS REPEATEDLY WARP. HAVE HAD THE BRAKES SERVICED TWICE WITHIN THE 24000 WARRANTY FOR BRAKES AND IT IS REQUIRING A THIRD SERVICE AT 26,000 MILES OUTSIDE OF WARRANTY. ROTORS WOULD NEED TO BE RECUT OR REPLACED EVERY 4,000 MILES ON THIS CAR TO ELIMINATE THE PULSATION. THERE IS A SYSTEMATIC ISSUE WITH THE BRAKING SYSTEM, INCLUDING THE ABS AND/OR THE TRACTION CONTROL. THIS IS NOT A MATERIAL OR SERVICE ISSUE, BUT A DESIGN ISSUE. THE DEALER HAS INDICATED THAT ALL SYSTEMS ON THE CAR ARE WORKING PROPERLY AND THERE IS NOTHING THEY CAN DO OTHER THAN RECUT OR REPLACE THE ROTORS. GENERAL MOTORS HAS DENIED THERE IS A PROBLEM WHICH IS EXPECTED POSSIBLY FACING A RECALL OF MANY CARS. ALTHOUGH THE DEALER UNOFFICIALLY ADMITTED THIS PROBLEM IS A REGULAR AT THEIR FACILITY NO ONE WILL OFFICIALLY ADMIT THIS IS AN ISSUE. NOW THAT THE BRAKES ARE OUTSIDE OF WARRANTY AT 26,000 MILES, I AM FORCED TO PAY FOR THE SERVICE EVERY 4,000 MILES ON MY OWN. THIS COULD BE A SAFETY ISSUE ALTHOUGH THE BRAKES HAVE NEVER FAILED TO WORK. THE AFFECT OF THE DESIGN ISSUE IS THAT THE BRAKES PULSATE AND PROGRESSIVELY GET WORSE AS TIME GOES ON. EVEN AFTER A FEW THOUSAND MILES THE DEFECT BEGINS TO SURFACE. BY 4,000 MILES IT IS A BIG ENOUGH NUISANCE TO HAVE IT SERVICED. THIS IS AN EXPENSE I HAD NOT BARGAINED FOR WHEN I BOUGHT THIS CAR. *NM
AT 40,000 BOTH FRONT ROTORS HAD TO BE TURNED AND CALIPERS REPLACED. CALIPERS WERE STICKING CAUSING UNEVEN WEAR. BRAKE PADS HAD PLENTY OF MATERIAL AND DID NOT NEED TO BE REPLACED. *NM
FRONT AND REAR BRAKES HAVE HAD TO BE CHANGED PREMATURELY. REAR BRAKES HAD TO BE REPLACED AT 20K MILES. FRONT BRAKES CHANGED AT 60K MILES. CALIPERS STICKING AND CAUSING NOISE AND UNEVEN WEAR ON NEW BRAKE PADS. GM DEALERSHIP ADVISES THAT THIS IS NOT A DEFECT. *NM
NOTICED FRONT END SHUTTER WHILE APPLYING BRAKES. TOOK CAR TO DEALER UNDER WARRANTY AND EXTENDED WARRANTY AND DEALER SAID EXCESSIVE RUST IN BRAKE PADS. ALSO DEALER SAID FRONT ROTORS WERE WARPED. DEALER TURNED ROTORS AND CLEANED. CAR HAD ONLY 28K MILES ON IT. DROVE FOR A COUPLE OF DAYS AND PROBLEM CAME BACK. TOOK BACK TO SAME DEALER AND HE SAID ROTORS FINE JUST EXCESSIVE RUST AND BRAKE DUST. NOTHING HE COULD DO. CAR HAS 34K MILES ON IT AND IN THE RAIN, APPLIED BRAKES AND WHOLE FRONT END SHUTTERED AND ANTI- LOCKS WERE GRINDING. TOOK BACK TO DEALER AND THEY COULD FIND NO PROBLEMS. NOW CAR HAS 42K MILES AND TOOK TO MIDAS, THEY SAID FRONT ROTORS SEVERELY WARPED AND PADS WORN AWAY. THEY COULD TELL SOMEONE TURNED DOWN ROTORS ONCE AND DID BAD JOB. HAVE TO REPLACE FRONT ROTORS WITH DIFFERENT STYLE ROTORS AND NEW PADS. COSTS $500 DOLLARS TO REPLACE. CHEVROLET WILL NOT COVER ANY OF IT EVEN THOUGH EXISTING PROBLEM. *JB
BOUGHT CAR APRIL 2004, EVERY FEW WEEKS TO ONCE A MONTH CAR HAS BEEN IN THE SHOP FOR NOISES. SINCE 4/05 DEALER HAS REPLACED ROTORS 3 TIMES, CALIPERS AND STRUTS REPLACED, AND STILL WITH A VIBRATING IN STEERING WHEEL AND WINDY NOISE. WHEN YOU PUSH ON THE BRAKES YOU HAVE A GRINDING NOISE, LIKE A METAL SOUND, VERY LOUD CAN HEAR OVER THE RADIO. DEALER SAYS WINDY NOISE IS NORMAL FOR NEW PARTS. STILL VIBRATING FEELING IN STEERING WHEEL WHILE BRAKING FROM OVER 50 MPH. DEALER NOW SAYS PARTS ARE NOT COVERED BY GM. *JB
ON DECEMBER 2, 2005 I WAS TRAVELING TO WORK USING MY TYPICAL ROUTE HIGHWAY 74 ALSO KNOWN AS THE ORTEGA HIGHWAY WHEN COMING TO A SHARP AND NARROW CURVE MY BRAKE PEDAL DID NOT WORK AND MY STEERING WAS LOCKED. I WAS NOT ABLE TO CONTROL THE DIRECTION OF MY VEHICLE AS A RESULT THE VEHICLE MERGED TO ON COMING TRAFFIC AND TUMBLED FOUR TIMES . *NM
DT: THE CONTACT STATED THE BRAKES AND STEERING MALFUNCTIONED, RESULTING IN AN ACCIDENT. THE STEERING LOCKED UP WHILE ATTEMPTING TO MAKE A RIGHT TURN. PRIOR TO THIS INCIDENT SHE HEARD A SQUEAKING NOISE IN THE BRAKES. SHE TOOK THE CAR TO A MECHANIC, AND WAS TOLD BRAKES WERE IN GOOD WORKING CONDITION. SHE HAS NOT CONTACTED THE DEALERSHIP. A POLICE REPORT WAS TAKEN. . THE CONTACT SUFFERED A CONCUSSION, AND HAD NERVE DAMAGE. *AK UPDATED 12/30/05. *JB
AT 34 MILES ON THE CAR ABS/TRACTION CONTROL SENSOR IN THE WHEEL HUB FAILED, CAUSING SEVERAL TROUBLE LIGHTS TO COME ON AND A SOUND SIGNAL TO INDICATE THERE WAS A PROBLEM. THE OWNERS MANUAL NOTED THAT THE CAR SHOULD BE TOWED TO THE DEALERSHIP.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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