Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
251
Latest May 9, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
58%
of 434 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
17
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
12
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2004 Chevrolet Malibu Maxx submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 251 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
The 25 most recent of 251, in the owner's own words
The contact owns a 2004 Chevrolet Malibu. The contact stated while driving 50 MPH, the vehicle experienced a loss of power steering assist. The contact related the failure to NHTSA Campaign Number: 14E044000 (Steering) however, the VIN was not included. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
NHTSA ID
11521181
Incident
May 9, 2022
Mileage
160,000 mi
Steering
Filed May 2, 2022
The contact owns a 2004 Chevrolet Malibu Maxx. The contact stated while driving approximately 30 MPH, the vehicle lost power steering functionality. The power steering warning light was illuminated. The vehicle was taken to an independent mechanic and diagnosed with power steering failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 117,000.
NHTSA ID
11463018
Incident
May 1, 2022
Mileage
117,000 mi
Steering
Filed Jul 3, 2019
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING ABILITY SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AS THE POWER STEERING WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TO MCCURLEY CHEVROLET (1325 N AUTOPLEX WAY, PASCO, WA 99301) WHERE IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ID
11229332
Incident
May 20, 2019
Mileage
100,000 mi
Steering
Filed May 6, 2019
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. ALSO, 'POWER STEERING' DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO BILLION AUTOMOTIVE (600 W. 41ST, SIOUX FALLS, SD) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 125,000.
NHTSA ID
11205826
Incident
May 1, 2019
Mileage
125,000 mi
Driver assistanceElectricalSteering
Filed Apr 5, 2019
NO STEERING,STEERING TURNS AROUND AND AROUND WITHOUT STOP TURNING IN EITHER DIRECTION,RIGHT OR LEFT. SECOND TIME THIS HAPPENED,SPENT APPROXIMATELY $1200.00 BEFORE. CAR THIS TIME ENDED IN A TOW POUND YARD. TRIPLE AAA MOVED MY CAR TO A SHOP CALLED QUICK STOP WHERE I WANTED TO GET MY CAR FIXED AT ONLY TO DISCOVER THEY DIDN'T DO ELECTRICAL WORK WHICH THEY DISCOVERED WAS THE PROBLEM AMONG OTHERS. AGAIN THE TOWING COMPANY TRIPLE AAA CARRIED IT TO WEBB CHEVROLET SUGGESTED BY THIS SHOP. WEBB CHEVROLET DISCOVERED ALSO ELECTRICAL ISSUES. MY INSURANCE NOTIFIED ME AFTER I CONTACT THEM FOR A CLAIM REPORT. AN ESTIMATOR WAS SENT TO WEBB CHEVROLET ALSO THEY DISCOVERED AFTER A TEAR DOWN DIAGNOSIS THAT IT IS A RECALL ISSUES. NOW YOU ARE BEING NOTIFIED BY ME,RUBY WELLS OF THESE PROBLEMS. THIS IS WHY IM NOTIFYING YOU OF THE RECALLS FOUND ON THIS MAKE,MODEL AND YEAR 2004 VEHICLE. NOT STATIONARY,IT WAS IN MOTION WHEN HAPPENED ON CITY STREET. MY SON WAS ARRESTED FOR NO REASON $2000 BAIL TIMES 2 . COURT JUDGE THROUGH CASE OUT ON APRIL 45TH 2019 AFTER DISCOVERING BOGUS TICKETS WRITING AND ARRESTS THEY INDICATED THERE WAS NO INSURANCE ON VEHICLE AND HAD MY CAR TOWED TO POUND WITHIN HOURS. I HAD TO PAD TOWING FEES OF $1200 APPROXIMATELY TO GET MY CAR FROM POUND LESS THAN24 HOURS OF THE TOWING. MONEY HAS ALREADY BEEN SPENT UNNECESSARILY MONEY I HAD TO BORROW BECAUSE I'M RETIRED. PLEASE TAKE CARE OF THIS FOR ME ASAP. PLEASE!
NHTSA ID
11194247
Incident
Mar 7, 2019
Mileage
155,000 mi
EngineExterior lightingSteering
Filed Apr 2, 2019
STEERING OUT OF WHACK. I HAVE HAD MY CONTROL ARM ON BOTH SIDES CHANGED ALONG WITH AXLES AND A ALIGNMENT. NO LUCK ITS STILL ALL OVER ROAD. I DRIVE FROM SYLVESTER GA TO TIFTON GA EVERYDAY. IT DOES THE SAME THING EVERYTIME. ALSO I HAVE HAD MY LIGHTS REPLACED 3 TIMES IN THE LAST YEAR. WHY ARENT THE LASTING. GAS CAP KEEPS READING ERROR. WHOLE CAR. I CAN LET SOMEONE DRIVE IT TO SEE WHAT I AM SAYING.
NHTSA ID
11193420
Incident
Jan 1, 2019
Mileage
140,000 mi
AirbagsSteering
Filed Jan 29, 2019
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A POPPING NOISE WAS PRESENT AND THE STEERING ABILITY SEIZED. UPON INSPECTION, IT WAS DISCOVERED THAT THE STEERING SHAFT PULLED OUT OF THE RACK. THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. ELM CHEVROLET (301 E. CHURCH ST, ELMIRA, NY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 157,000.
NHTSA ID
11172836
Incident
Jan 1, 2019
Mileage
157,000 mi
Steering
Filed Jan 15, 2019
THE ELECTRONIC STEERING ASSIST WOULD FAIL WHILE DRIVING DOWN THE ROAD CAUSING THE VEHICLE TO LOOSE STEERING AND HAVE TO COME TO A STOP AND TURN VEHICLE OFF TO AVOID A CRASH. IT IS SCAREY AND DANGEROUS. MINE ISN'T THE ONLY MALIBU MAXX THAT HAS HAD THIS DANGEROUS PROBLEM.
NHTSA ID
11170090
Incident
Jan 14, 2019
Mileage
198,000 mi
Steering
Filed Jan 5, 2019
STEERING WHEEL SHAKES AND POWER STEERING WON'T WORK
NHTSA ID
11165316
Incident
Nov 6, 2018
EngineSteering
Filed Oct 23, 2018
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE AND POWER STEERING WARNING INDICATORS ILLUMINATED. ONCE THE VEHICLE WAS RESTARTED, THE INDICATORS WENT AWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,972. *DT CONSUMER STATED MANUFACTURER NOTIFIED AND REPAIRS MADE. UPDATED 12/04/18*JB
NHTSA ID
11142267
Incident
Oct 20, 2018
Mileage
27,972 mi
AirbagsSteering
Filed Oct 19, 2018
Crash reported1 injury reported
TL* THE CONTACT OWNED A 2004 CHEVROLET MALIBU MAXX. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING LOST POWER. IN AN ATTEMPT TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE FRONT DRIVER'S AIR BAG EXPLODED AND STRUCK THE DRIVER IN THE FACE. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
NHTSA ID
11141448
Incident
Mar 15, 2018
Mileage
104,000 mi
Steering
Filed Dec 17, 2017
ELECTRONIC STEERING FAILURE ON RECAL REPLACEMENT PART, IN 2014 REPLACED UNDER RECALL STEERING COLUMN AND MODULE. 3 YEARS LATER FAILED AGAIN. REPLACEMENT PARTS APPEAR DEFECTIVE NOT TO FIX THE PROBLEM. REPLACED AT DEALERSHIP INDICATED RECAL REPLACED ONCE, NOW IS OWNERS RESPONSIBILTY TO REPLACE DEFECTIVE PARTS.
NHTSA ID
11055167
Incident
Nov 15, 2017
Mileage
115,334 mi
BrakesSteering
Filed Nov 14, 2017
WHILE DRIVING ON ROUGH ROADS OR BREAKING NOISES RATTLES AN SEVERE SHAKE IN STEERING COMING FROM STEERING COLUMN AN AN STEERING BINDING WHEN FIRST STARTING CAR HARD TO TURN WHEELS STRANGE NOISES WHEN APPLYING BREAKS
NHTSA ID
11046007
Incident
Aug 15, 2017
Mileage
75,000 mi
Steering
Filed Nov 8, 2017
RECALL #14116 WAS IN ON 04/13/15 TO HAVE THE RECALL CORRECTED AND IT WAS AT THAT TIME, BUT NOW THE PROBLEM IS RECURRING. WHEN CAR IS IN MOTION ANY WHERE WHEN YOU ACCELERATE THE POWER STEERING ON THE CAR LOSES ELECTRONIC ASSIST CAUSING THE STEERING TO BE EXCESSIVELY HARD.
NHTSA ID
11044464
Incident
Nov 1, 2017
Mileage
153,000 mi
ElectricalPowertrain (other)Steering
Filed Jun 21, 2017
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. THE CONTACT STATED THAT THE VEHICLE REMAINED ON AFTER THE KEY WAS REMOVED FROM THE IGNITION, THE TRANSMISSION SLIPPED OUT OF GEAR, AND THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING COLUMN. THE FAILURES OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 51,000.
NHTSA ID
11000452
Incident
Jun 1, 2015
Mileage
51,000 mi
Steering
Filed Jan 19, 2017
POWER STEERING GOES OUT INTERMITTENTLY WITHOUT WARNING WHEN DRIVING. THIS HAS BEEN HAPPENING FOR THE LAST 6 MONTHS. WEATHER CONDITIONS/TEMPERATURE, THE CAR BEING WARMED UP/COLD MAKES NO DIFFERENCE. HAPPENS WHEN DRIVING ON HIGHWAYS, BACK ROADS GOING AROUND CORNERS-ROAD CONDITIONS/TYPE OF ROAD MAKE NO DIFFERENCE. ALSO THERE HAS BEEN A RATTLING SOUND LIKE SOMETHING METAL IS RATTLING. THE POWER STEERING GOES OUT WITH ABSOLUTELY NO WARNING AND THERE IS NO OPPORTUNITY TO MAKE PREPARATIONS. THIS IS EXTREMELY DANGEROUS. *TR
NHTSA ID
10946400
Incident
Aug 10, 2016
Mileage
90,000 mi
Steering
Filed Jan 17, 2017
STEERING WHEEL HAS NUMEROUS PROBLEMS. HAD A KNOCKING NOISE SINCE I BROUGHT 3 YEARS AGO. STEERING WHEEL TIGHTENS UP AND VERY HARD TO TURN AND TIGHTENS MORE WHILE TRYING TO MAKE TURNS AT SLOW SPEEDS . NOW HAPPENING SOME TIMES WHEN I PUT INTO REVERSE. BEEN TRYING TO TEACH MY SON HOW TO DRIVE AND WHEEL TO TIGHT FOR HIM TO PRACTICE TURNS. A FEW WEEKS AGO HE ALMOST RAN INTO A BUSH WHEN PULLING OUT FROM A STOP SIGN BECAUSE THE STEERING WHEEL WOULDN'T TURN. HAD HIM PUT THE CAR IN PARK IN THE MIDDLE OF THE STREET WHILE ON COMING CARS HAD TO STOP AND WAIT FOR US TO SWITCH DRIVERS. GETTING WORSE/TIGHTER OVER TIME. IF THE WHEEL IS SLIGHTLY TURNED AND I PUT IN DRIVE THE CAR JUMPS AHEAD WITH NO CONTROL OVER THE STEERING. ALREADY TOOK IN FOR RECALL'S FOR POWER STEERING SO WHEN I CALLED WAS TOLD ALL MY RECALLS HAD BEEN DONE AND EXPIRED. LAST FEW DAYS THE WHEEL IS SHAKING THE CLOSER I DRIVE TO 55 MPH. CLEARLY THE STEERING HAS ISSUES THAT SEEMS TO BE A CONTINUOUS PROBLEM AND GM NOT WILLING TO MAKE RIGHT. A DRIVING HAZARD! *TR
NHTSA ID
10945596
Incident
Dec 1, 2016
Mileage
175,000 mi
Steering
Filed Oct 19, 2016
INTERMITTENT LOSS OF POWER STEERING DURING ACCELERATION HAS PERSISTED AND CONTINUES TO GET WORSE AFTER RECALL (NHTSA CAMPAIGN NUMBER: 14V153000) WAS PERFORMED. THIS CREATES A POTENTIALLY DANGEROUS SITUATION. MANUFACTURER AND DEALER REFUSED TO PERFORM ANY FURTHER REPAIRS AT THEIR EXPENSE, CLAIMING THERE WAS A ONE YEAR WARRANTY ON THE REPAIR. HOWEVER, THEIR REMEDY FOR THIS SAFETY DEFECT DIDN'T FIX THE ORIGINAL PROBLEM AND IT CONTINUES TO HAPPEN.
NHTSA ID
10917421
Incident
Oct 19, 2016
Steering
Filed Jun 23, 2016
MY MALIBU MAXX 2004 WAS BOUGHT NEW. IT HAS THE POWER STEERING ISSUE EVER SINCE IT WAS NEW. UNDER ACCELERATION ON HIGHWAYS (E.G. DRIVING UPHILL IN MOUNTAINS ETC. ) WHEN STEERING LEFT AROUND A CURVE, THE POWER STEERING LOCKS UP AND JERKS, AND DASH LIGHTS FLASH FOR A FEW SECONDS. THIS HAS HAPPENED EVER SINCE IT WAS NEW. THE ISSUE CAN'T BE REPRODUCED BY DEALERSHIP AND AUTO REPAIR STORES. GM HAS A RECALL IN 2014 REGARDING POWER STEERING BUT THE PROBLEM IS NOT FIXED, THE ISSUE IS LIFE THREATENING!!
NHTSA ID
10876265
Incident
Jun 23, 2016
Mileage
120,000 mi
ElectricalSteering
Filed Jan 6, 2016
ELECTRICAL SYSTEM:WIRING EXTERIOR LIGHTING:BRAKE LIGHTS ELECTRONIC STABILITY CONTROL SERVICE BRAKES HYDRAULIC:SWITCHES:BRAKE LIGHT STEERING:ELECTRIC POWER ASSIST SYSTEM THE BRAKE LIGHTS TO ILLUMINATE WITHOUT THE BRAKE PEDAL BEING PUSHED THE BRAKE LIGHTS TO NOT ILLUMINATE WHEN THE PEDAL IS PUSHED DISABLEMENT OF CRASH AVOIDANCE FEATURES SUCH AS TRACTION CONTROL PANIC BRAKING ASSIST FEATURES. TURNING SIGNALS & BREAK LIGHTS NOT RESPONSIVE. SUDDEN LOSS OF ELECTRIC POWER STEERING ASSIST THAT HAPPENS AT ANYTIME WHILE DRIVING. PICTURES ATTACHED PUSHING BREAKS & USING TURNING SIGNALS NO RESPONSE. CAR POWER STEERING ALSO SHUTS DOWN IN THE MIDDLE OF DRIVING. CONTACTED DEALER WILL NOT PROVIDE HELP. PROBLEM HAS HAPPENED FOR THE LAST 16 MONTHS. ALMOST CRASHED 5 TIMES.
NHTSA ID
10818495
Incident
Sep 2, 2015
Mileage
170,000 mi
Steering
Filed Sep 21, 2015
Crash reported
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THERE WAS AN ABNORMAL NOISE. ON ANOTHER OCCASION, WHILE DRIVING 5 MPH AND MAKING A TURN, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE AND ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS FOR NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL), 14V153000 (STEERING), AND 14V224000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
NHTSA ID
10766426
Incident
Sep 14, 2015
Mileage
140,000 mi
Steering
Filed Jul 6, 2015
WHILE I WAS ON THE INTERSTATE THIS VEHICLE WITH A WRENCH IN THE MIDDLE LIT UP ON MY DASH BOARD AND THAT'S WHEN MY WHEEL LOCKED UP I COULDN'T MOVE THE WHEEL FROM LEFT TO RIGHT I HAD TO FORCE IT TO TURN TO BE ABLE TO MAKE TURNS AND GET OVER.
NHTSA ID
10732050
Incident
Jun 22, 2015
Steering
Filed Jun 27, 2015
Crash reported
MY CAR IS IN MY HUSBANDS NAME BUT THE PROBLEMS WITH CAR STARTED WITH RECALLS. I NEVER RECEIVED A STEERING COLUMN RECALL UNTIL MY CAR WAS ALREADY OVER 150,000 MLS. WHEN TAKEN TO THE GARAGE THEY FIXED ONE RECALL AND CONVENIENTLY 2 MORE REPAIRS THAT DIDN'T EXIST NEEDED FIXED THEY THEN TOLD ME THE STEERING COLUMN WAS BAD AND NEEDED REPLACED. I SAID I DIDN'T HAVE MONEY TO FIX AND THEY SAID THEY REPAIRED IT AS GOOD AS THEY COULD POWER STEERING PROBLEM COULD HAPPEN AGAIN BUT MAY NEVER. SO ON JUNE 26TH I HEADED TO CHILDRENS HOSPITAL TO BE WITH MY SON WHEN HE WAS PUT UNDER ANESTHESIA FOR AN MRI(HE HAS DOWN SYNDROME). CAR WAS ACTING UP NOT TURNING RIGHT BUT I MADE IT THERE. I SENT KIDS WITH THEIR DAD THE NIGHT BEFORE BECAUSE I FELT IT WASN'T DRIVING RIGHT. ON THE WAY HOME I WAS DRIVING NORTH ON HIGHWAY 28 IN THE RIGHT LANE WHEN MY CAR STARED GOING TOWARDS THE PASSING LANE. I TRIED TURNING G THE WHEEL BACK. IT TURNED BUT THE WHEELS DIDN'T FOLLOW. IT CONTINUED INTO PASSING LANE, HIT THE CEMENT WALL. THE FRONT LEFT TIRE CLIMBED THE WALL. THE AIRBAGS NEVER DEPLOYED BECAUSE SAME DEALER BROKE MODULE THAT CONTROLLED AIRBAGS, THEY WERE TO REPLACE IT FREE WHEN PART CAME IN BUT NEVER CALLED. I LANDED IN MEDIAN BETWEEN HIGHWAYS. THANK GOD I DIDN'T HIT ANYONE. NOW I HAVE NO CAR. IS THERE ANYONE THAT FIGHTS FOR THE LITTLE GUY ANYMORE?
NHTSA ID
10730805
Incident
Jun 26, 2015
Mileage
183,000 mi
BrakesSteering
Filed May 27, 2015
Fire reported
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) AND THE VEHICLE WAS REPAIRED. LESS THAN A MONTH LATER, THE TORQUE SENSOR ASSEMBLY AND THE EPS UNIT FAILED. AFTER HAVING THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE BRAKES), THE VEHICLE BEGAN TO FEEL AS THOUGH THE BRAKES WERE GRABBING. THE CONTACT STATED THAT IT WAS DIFFICULT TO ACCELERATE FROM A COMPLETE STOP AND THE BRAKES WERE SMOKING. THE VEHICLE HAD NOT BEEN BACK TO THE DEALER. THE CONTACT FELT THAT BOTH RECALL REPAIRS FAILED. THE FAILURE MILEAGE WAS 45,500.
NHTSA ID
10721702
Incident
May 26, 2015
Mileage
45,500 mi
Steering
Filed Apr 26, 2015
WHEN COMING TO A STOP, I WENT TO MAKE A RIGHT HAND TURN WHEN A SIGNAL AND A DASH LIGHT WENT OFF AND THE POWER STEERING JUST WENT OUT, NO PREVIOUS WARNING. I HAD THE CAR TOWED AND WHEN IT WAS HOOKED UP TO HAVE THE DIAGNOSIS DONE, THE POWER STEERING JUST RESET ITSELF. HOWEVER IT WAS NOTED THAT THERE WAS A RECALL FOR THE POWER STEERING AND I SHOULD TAKE IT TO A DEALER. I WAS CHARGED $44.99 FOR THAT INFORMATION. I TOOK THE CAR INTO THE DEALER NEAR ME ABOUT A WEEK LATER WHICH WAS THE VERY FIRST APPOINTMENT I COULD MAKE. THERE WERE ACTUALLY 3 EXISTING RECALLS (TWO UNRELATED) ON MY CAR AND ALL THREE WERE ADDRESSED ON MARCH 24. I LEFT BELIEVING THAT MY CAR WAS NOW FIXED AND SAFE TO DRIVE. ON APRIL 16TH I DROVE OVER 30 MILES ONE WAY FROM MY HOME WITH THE FALSE SENSE OF SECURITY BECAUSE ON APRIL 18, THE POWER STEERING JUST WENT OUT, AGAIN WHEN MAKING A RIGHT TURN. I TOOK THE CAR BACK ON APRIL 20 AND AFTER CHARGING ME $59.50, (THEY WERE GOING TO CHARGE ME $118!!!) I WAS TOLD THE ISSUE WAS "UNRELATED TO THE RECALL" AND WAS NOT COVERED. I DID NOT HAVE IT FIXED DUE TO THE HIGH COST (QUOTE OF $889.ESTIMATED) AND I FEEL STRONGLY THAT IT IS ALL RELATED! MY PERSONAL MECHANIC RECOMMENDED I REPORT THE ISSUE TO GM AND FEELS THAT GM SHOULD FIX THE POWER STEERING ISSUES. THE RECALL ISSUE CAUSED A "TRICKLE DOWN EFFECT" WITH THE WHOLE STEERING COLUMN. HE IS WILLING TO FIX THE CAR BUT NOTED THAT IF HE DOES I WOULD HAVE NO RECOURSE WITH GM AND THAT I SHOULD TRY GETTING IT COVERED BEFORE HE DOES ANYTHING TO THE CAR. NOW, NOT ONLY IS IT EXTREMELY DIFFICULT TO DRIVE, IT IS UNSAFE. NOT DRIVING THE CAR AS IT CAN CAUSE A MAJOR ACCIDENT WHERE EITHER MYSELF OR SOMEONE ELSE COULD BE INJURED OR KILLED AND CAUSE EXTENSIVE PROPERTY DAMAGE. I DON'T HAVE THE FUNDS TO FIX IT, A CAR TO GET TO WORK AND I AM MAKING PAYMENTS AND PAYING INSURANCE ON A CAR THAT IS NOT SAFE TO DRIVE. *TR
NHTSA ID
10712955
Incident
Mar 16, 2015
Mileage
90,945 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own