Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
434
Latest May 25, 2023
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
32
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jun 22, 2004
What this page shows
Our database holds 434 NHTSA owner-reported complaints for the 2004 Chevrolet Malibu Maxx. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 434 · page 1 of 18
Airbags
Filed May 25, 2023
The contact owns a 2004 Chevrolet Malibu Maxx. The contact stated that after he turned off and restarted the vehicle, the air bag warning light illuminated. The vehicle was taken to Bruce’s auto body shop where it was diagnosed that the air bag side impact sensor failed to reset and needed to be replaced. The vehicle was not repaired. The manufacturer was notified by the dealer and the contact was informed that the parts were no longer being manufactured and was unavailable. The failure mileage was approximately 164,000.
NHTSA ID
11523825
Incident
Jan 18, 2023
Mileage
164,000 mi
Steering
Filed May 9, 2023
The contact owns a 2004 Chevrolet Malibu. The contact stated while driving 50 MPH, the vehicle experienced a loss of power steering assist. The contact related the failure to NHTSA Campaign Number: 14E044000 (Steering) however, the VIN was not included. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
NHTSA ID
11521181
Incident
May 9, 2022
Mileage
160,000 mi
Steering
Filed May 2, 2022
The contact owns a 2004 Chevrolet Malibu Maxx. The contact stated while driving approximately 30 MPH, the vehicle lost power steering functionality. The power steering warning light was illuminated. The vehicle was taken to an independent mechanic and diagnosed with power steering failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 117,000.
NHTSA ID
11463018
Incident
May 1, 2022
Mileage
117,000 mi
Powertrain (other)
Filed Jun 17, 2020
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT ATTEMPTED TO MANUALLY SHIFT THE VEHICLE INTO PARK HOWEVER, THE TRANSMISSION FAILED TO ENGAGE. THE CONTACT PUSHED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS TOWED TO MIDWAY CHEVROLET (2323 W BELL RD, PHOENIX, AZ) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE, HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
NHTSA ID
11329336
Incident
Apr 10, 2018
Mileage
100,000 mi
Steering
Filed Jul 3, 2019
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING ABILITY SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AS THE POWER STEERING WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TO MCCURLEY CHEVROLET (1325 N AUTOPLEX WAY, PASCO, WA 99301) WHERE IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ID
11229332
Incident
May 20, 2019
Mileage
100,000 mi
Steering
Filed May 6, 2019
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. ALSO, 'POWER STEERING' DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO BILLION AUTOMOTIVE (600 W. 41ST, SIOUX FALLS, SD) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 125,000.
NHTSA ID
11205826
Incident
May 1, 2019
Mileage
125,000 mi
Driver assistanceElectricalSteering
Filed Apr 5, 2019
NO STEERING,STEERING TURNS AROUND AND AROUND WITHOUT STOP TURNING IN EITHER DIRECTION,RIGHT OR LEFT. SECOND TIME THIS HAPPENED,SPENT APPROXIMATELY $1200.00 BEFORE. CAR THIS TIME ENDED IN A TOW POUND YARD. TRIPLE AAA MOVED MY CAR TO A SHOP CALLED QUICK STOP WHERE I WANTED TO GET MY CAR FIXED AT ONLY TO DISCOVER THEY DIDN'T DO ELECTRICAL WORK WHICH THEY DISCOVERED WAS THE PROBLEM AMONG OTHERS. AGAIN THE TOWING COMPANY TRIPLE AAA CARRIED IT TO WEBB CHEVROLET SUGGESTED BY THIS SHOP. WEBB CHEVROLET DISCOVERED ALSO ELECTRICAL ISSUES. MY INSURANCE NOTIFIED ME AFTER I CONTACT THEM FOR A CLAIM REPORT. AN ESTIMATOR WAS SENT TO WEBB CHEVROLET ALSO THEY DISCOVERED AFTER A TEAR DOWN DIAGNOSIS THAT IT IS A RECALL ISSUES. NOW YOU ARE BEING NOTIFIED BY ME,RUBY WELLS OF THESE PROBLEMS. THIS IS WHY IM NOTIFYING YOU OF THE RECALLS FOUND ON THIS MAKE,MODEL AND YEAR 2004 VEHICLE. NOT STATIONARY,IT WAS IN MOTION WHEN HAPPENED ON CITY STREET. MY SON WAS ARRESTED FOR NO REASON $2000 BAIL TIMES 2 . COURT JUDGE THROUGH CASE OUT ON APRIL 45TH 2019 AFTER DISCOVERING BOGUS TICKETS WRITING AND ARRESTS THEY INDICATED THERE WAS NO INSURANCE ON VEHICLE AND HAD MY CAR TOWED TO POUND WITHIN HOURS. I HAD TO PAD TOWING FEES OF $1200 APPROXIMATELY TO GET MY CAR FROM POUND LESS THAN24 HOURS OF THE TOWING. MONEY HAS ALREADY BEEN SPENT UNNECESSARILY MONEY I HAD TO BORROW BECAUSE I'M RETIRED. PLEASE TAKE CARE OF THIS FOR ME ASAP. PLEASE!
NHTSA ID
11194247
Incident
Mar 7, 2019
Mileage
155,000 mi
EngineExterior lightingSteering
Filed Apr 2, 2019
STEERING OUT OF WHACK. I HAVE HAD MY CONTROL ARM ON BOTH SIDES CHANGED ALONG WITH AXLES AND A ALIGNMENT. NO LUCK ITS STILL ALL OVER ROAD. I DRIVE FROM SYLVESTER GA TO TIFTON GA EVERYDAY. IT DOES THE SAME THING EVERYTIME. ALSO I HAVE HAD MY LIGHTS REPLACED 3 TIMES IN THE LAST YEAR. WHY ARENT THE LASTING. GAS CAP KEEPS READING ERROR. WHOLE CAR. I CAN LET SOMEONE DRIVE IT TO SEE WHAT I AM SAYING.
NHTSA ID
11193420
Incident
Jan 1, 2019
Mileage
140,000 mi
Interior & seats
Filed Mar 21, 2019
THE 6 WAY FRONT DRIVERS SEAT HAS FAILED 6 TIMES SINCE 2006. THE MOST RECENT INCIDENT WAS 3/15/2019. THE FIRST FAILURE WAS IN 2007. THE WELDS THAT SUPPORT THE FRAME BREAK AND I HAVE REPLACED THE SEAT 3 TIMES, WELDED 3 TIMES. THIS IS A SIGNIFICANT SAFETY ISSUE AS IT HAS OCCURRED WHILE DRIVING AFTER HITTING A BUMP AND CAUSED ME TO LOOSE CONTROL OF THE CAR. I AM REPORTING THIS NOW AS THE DEALERS IGNORE THIS AS AN ISSUE AND JUST WANT OVER A $1000 TO REPLACE THE SAME DEFECTIVE PART WHICH WILL FAIL AGAIN. NHTSA IS MY LAST HOPE THAT LIVES WILL BE SAVED. THIS IS NOT AN UNUSUAL PROBLEM AS THERE ARE MANY REPORTS OF THIS DEFECT.
NHTSA ID
11190399
Incident
Mar 15, 2019
Mileage
54,000 mi
AirbagsSteering
Filed Jan 29, 2019
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A POPPING NOISE WAS PRESENT AND THE STEERING ABILITY SEIZED. UPON INSPECTION, IT WAS DISCOVERED THAT THE STEERING SHAFT PULLED OUT OF THE RACK. THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. ELM CHEVROLET (301 E. CHURCH ST, ELMIRA, NY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 157,000.
NHTSA ID
11172836
Incident
Jan 1, 2019
Mileage
157,000 mi
Steering
Filed Jan 15, 2019
THE ELECTRONIC STEERING ASSIST WOULD FAIL WHILE DRIVING DOWN THE ROAD CAUSING THE VEHICLE TO LOOSE STEERING AND HAVE TO COME TO A STOP AND TURN VEHICLE OFF TO AVOID A CRASH. IT IS SCAREY AND DANGEROUS. MINE ISN'T THE ONLY MALIBU MAXX THAT HAS HAD THIS DANGEROUS PROBLEM.
NHTSA ID
11170090
Incident
Jan 14, 2019
Mileage
198,000 mi
Steering
Filed Jan 5, 2019
STEERING WHEEL SHAKES AND POWER STEERING WON'T WORK
NHTSA ID
11165316
Incident
Nov 6, 2018
Suspension
Filed Dec 26, 2018
CAR WAS RUNNING A LITTLE ROUGH GOING UP HILLS AT 106,000 MILES SO I HAD A TRANSMISSION SERVICE DONE AT AAMCO. 2 DAYS LATER THE CAR IS IN LIMP MODE BARELY MADE IT HOME COASTED. LOW RPMS HAS NO POWER AND FOR SOME REASON IT WILL NOT GO INTO REVERSE NOW. GETS HIGHER RPMS AND PULLS IN NEUTRAL. BEFORE THAT THE CAR WAS FINE BESIDE A SUSPENSION/ SHOCKS THAT WERE NEVER ABLE TO BE REPAIRED BY EVERY MECHANIC I WENT TO.
NHTSA ID
11163396
Incident
Apr 25, 2018
Mileage
106,500 mi
EngineSteering
Filed Oct 23, 2018
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE AND POWER STEERING WARNING INDICATORS ILLUMINATED. ONCE THE VEHICLE WAS RESTARTED, THE INDICATORS WENT AWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,972. *DT CONSUMER STATED MANUFACTURER NOTIFIED AND REPAIRS MADE. UPDATED 12/04/18*JB
NHTSA ID
11142267
Incident
Oct 20, 2018
Mileage
27,972 mi
AirbagsSteering
Filed Oct 19, 2018
Crash reported1 injury reported
TL* THE CONTACT OWNED A 2004 CHEVROLET MALIBU MAXX. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING LOST POWER. IN AN ATTEMPT TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE FRONT DRIVER'S AIR BAG EXPLODED AND STRUCK THE DRIVER IN THE FACE. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
NHTSA ID
11141448
Incident
Mar 15, 2018
Mileage
104,000 mi
Powertrain (other)
Filed Aug 21, 2018
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. AFTER REVERSING AND ATTEMPTING TO PLACE THE VEHICLE IN PARK, THE TRANSMISSION GEAR SELECTION DID NOT MATCH THE INDICATED GEAR. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER WHERE IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE GEAR SHIFTER STILL FAILED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.
NHTSA ID
11121349
Incident
Aug 21, 2018
Mileage
129,000 mi
Steering
Filed Dec 17, 2017
ELECTRONIC STEERING FAILURE ON RECAL REPLACEMENT PART, IN 2014 REPLACED UNDER RECALL STEERING COLUMN AND MODULE. 3 YEARS LATER FAILED AGAIN. REPLACEMENT PARTS APPEAR DEFECTIVE NOT TO FIX THE PROBLEM. REPLACED AT DEALERSHIP INDICATED RECAL REPLACED ONCE, NOW IS OWNERS RESPONSIBILTY TO REPLACE DEFECTIVE PARTS.
NHTSA ID
11055167
Incident
Nov 15, 2017
Mileage
115,334 mi
Fuel system
Filed Dec 7, 2017
FUEL PUMP RECALL
NHTSA ID
11052952
Incident
Jul 15, 2017
Mileage
101,526 mi
BrakesSteering
Filed Nov 14, 2017
WHILE DRIVING ON ROUGH ROADS OR BREAKING NOISES RATTLES AN SEVERE SHAKE IN STEERING COMING FROM STEERING COLUMN AN AN STEERING BINDING WHEN FIRST STARTING CAR HARD TO TURN WHEELS STRANGE NOISES WHEN APPLYING BREAKS
NHTSA ID
11046007
Incident
Aug 15, 2017
Mileage
75,000 mi
Steering
Filed Nov 8, 2017
RECALL #14116 WAS IN ON 04/13/15 TO HAVE THE RECALL CORRECTED AND IT WAS AT THAT TIME, BUT NOW THE PROBLEM IS RECURRING. WHEN CAR IS IN MOTION ANY WHERE WHEN YOU ACCELERATE THE POWER STEERING ON THE CAR LOSES ELECTRONIC ASSIST CAUSING THE STEERING TO BE EXCESSIVELY HARD.
NHTSA ID
11044464
Incident
Nov 1, 2017
Mileage
153,000 mi
ElectricalPowertrain (other)Steering
Filed Jun 21, 2017
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. THE CONTACT STATED THAT THE VEHICLE REMAINED ON AFTER THE KEY WAS REMOVED FROM THE IGNITION, THE TRANSMISSION SLIPPED OUT OF GEAR, AND THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING COLUMN. THE FAILURES OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 51,000.
NHTSA ID
11000452
Incident
Jun 1, 2015
Mileage
51,000 mi
Driver assistanceEnginePowertrain (other)
Filed Apr 25, 2017
THE VEHICLE CONTINUALLY GOES INTO "ENGINE LOW POWER MODE" WHILE ON THE HIGHWAYS. THIS IS NOW OCCURRING DAILY. I'VE TRIED TO GET IT FIXED BUT NO ONE SEEMS TO KNOW WHAT IT IS. I AM VERY FORTUNATE THAT NO ONE HAS HIT ME WHEN THE VEHICLE GOES FROM HIGH SPEEDS DOWN TO 20 MILES PER HOUR WITH NO RESPONSE BY PRESSING THE GAS PEDAL. THERE HAVE BEEN MULTIPLE THINGS FAILING ON THIS CAR: PASSENGER SIDE WINDOW NO LONGER OPENS, CRUISE CONTROL WILL NOT WORK, 2 OF THE 3 CHARGERS IN THE CAR DO NOT WORK (AFTER FIXING THOSE FUSES, THEY JUST BLEW IMMEDIATELY) POWER LOCKS WENT FROM BARELY WORKING TO NOT WORKING AT ALL, THE LATEST BEING THE LOW POWER MODE AND TRACTION CONTROL BEING ACTIVATED IN THE HEAT OF A TENNESSEE SPRING (ALREADY 80 DEGREES) - IT'S NOT A WATER ISSUE. THE FIRST FEW MONTHS I HAD THIS CAR IT WAS IN THE SHOP ALMOST EVERY WEEKEND. I'VE GOTTEN ALL THE RECALLS FIXED WHEN THEY REQUIRED IT AND I KEEP UP WITH MAINTENANCE ON THIS CAR. IT HAS THE USUAL BREAK DOWNS BUT THIS IS THE LEAST SAFE CAR I HAVE EVER DRIVEN (AND I HAVE DRIVEN AROUND TWENTY LONG TERM, TEN MORE SHORT TERM).
NHTSA ID
10980567
Incident
Apr 25, 2017
Mileage
148,500 mi
Steering
Filed Jan 19, 2017
POWER STEERING GOES OUT INTERMITTENTLY WITHOUT WARNING WHEN DRIVING. THIS HAS BEEN HAPPENING FOR THE LAST 6 MONTHS. WEATHER CONDITIONS/TEMPERATURE, THE CAR BEING WARMED UP/COLD MAKES NO DIFFERENCE. HAPPENS WHEN DRIVING ON HIGHWAYS, BACK ROADS GOING AROUND CORNERS-ROAD CONDITIONS/TYPE OF ROAD MAKE NO DIFFERENCE. ALSO THERE HAS BEEN A RATTLING SOUND LIKE SOMETHING METAL IS RATTLING. THE POWER STEERING GOES OUT WITH ABSOLUTELY NO WARNING AND THERE IS NO OPPORTUNITY TO MAKE PREPARATIONS. THIS IS EXTREMELY DANGEROUS. *TR
NHTSA ID
10946400
Incident
Aug 10, 2016
Mileage
90,000 mi
Steering
Filed Jan 17, 2017
STEERING WHEEL HAS NUMEROUS PROBLEMS. HAD A KNOCKING NOISE SINCE I BROUGHT 3 YEARS AGO. STEERING WHEEL TIGHTENS UP AND VERY HARD TO TURN AND TIGHTENS MORE WHILE TRYING TO MAKE TURNS AT SLOW SPEEDS . NOW HAPPENING SOME TIMES WHEN I PUT INTO REVERSE. BEEN TRYING TO TEACH MY SON HOW TO DRIVE AND WHEEL TO TIGHT FOR HIM TO PRACTICE TURNS. A FEW WEEKS AGO HE ALMOST RAN INTO A BUSH WHEN PULLING OUT FROM A STOP SIGN BECAUSE THE STEERING WHEEL WOULDN'T TURN. HAD HIM PUT THE CAR IN PARK IN THE MIDDLE OF THE STREET WHILE ON COMING CARS HAD TO STOP AND WAIT FOR US TO SWITCH DRIVERS. GETTING WORSE/TIGHTER OVER TIME. IF THE WHEEL IS SLIGHTLY TURNED AND I PUT IN DRIVE THE CAR JUMPS AHEAD WITH NO CONTROL OVER THE STEERING. ALREADY TOOK IN FOR RECALL'S FOR POWER STEERING SO WHEN I CALLED WAS TOLD ALL MY RECALLS HAD BEEN DONE AND EXPIRED. LAST FEW DAYS THE WHEEL IS SHAKING THE CLOSER I DRIVE TO 55 MPH. CLEARLY THE STEERING HAS ISSUES THAT SEEMS TO BE A CONTINUOUS PROBLEM AND GM NOT WILLING TO MAKE RIGHT. A DRIVING HAZARD! *TR
NHTSA ID
10945596
Incident
Dec 1, 2016
Mileage
175,000 mi
Steering
Filed Oct 19, 2016
INTERMITTENT LOSS OF POWER STEERING DURING ACCELERATION HAS PERSISTED AND CONTINUES TO GET WORSE AFTER RECALL (NHTSA CAMPAIGN NUMBER: 14V153000) WAS PERFORMED. THIS CREATES A POTENTIALLY DANGEROUS SITUATION. MANUFACTURER AND DEALER REFUSED TO PERFORM ANY FURTHER REPAIRS AT THEIR EXPENSE, CLAIMING THERE WAS A ONE YEAR WARRANTY ON THE REPAIR. HOWEVER, THEIR REMEDY FOR THIS SAFETY DEFECT DIDN'T FIX THE ORIGINAL PROBLEM AND IT CONTINUES TO HAPPEN.
NHTSA ID
10917421
Incident
Oct 19, 2016
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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