2023 Chevrolet Malibu Airbags Problems

October 7, 2026 this vehicle hydroplaned and I lost control of the vehicle. To the best of my knowledge, the steering wheel locked and when attempted to step on the brakes, no braking occurred. The vehicle slid into grass which then hit the guard railing on the interstate. After being inspected by collision shop techs, they have reason to believe the airbag sensor defected or was not installed to signal the airbags to deploy. The driver side door panel airbag did attempt to deploy but was unsuccessful.

NHTSA ID

11772773

Incident

Oct 7, 2026

I own a 2023 Chevrolet Malibu with an open safety recall. General Motors/dealership has refused to repair the recall. The vehicle has also had multiple safety-related problems, including Service ESC warnings, jerking/poor acceleration, Service Safety Restraint System and airbag warnings, and a “Steering Assist is Reduced, Drive with Care” warning. On or about XXX, while driving, I experienced what felt like the brakes, wheel, and steering system locking up. I was unable to safely control the vehicle, resulting in a crash. During the incident, my head struck the steering wheel and I injured my hand, which has visible scars. No police were involved. I have a [XXX] daughter. She was NOT in the vehicle during the crash, but I do not feel safe transporting her in this vehicle because of the serious safety issues and what happened. The vehicle was later inspected through GM/dealership channels. I was told no diagnostic codes were found, and GM declined assistance. The dealership also stated the vehicle needs repairs related to the crash, including a passenger presence module. I am especially concerned that the open safety recall remains unrepaired. I have photographs of the vehicle damage and photographs of the scars on my hand. I can also provide my communications with GM and information regarding the recall. I am requesting that NHTSA review these safety concerns and the refusal to repair the open recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11767019

Incident

Aug 22, 2026

When I was in a car accident I was hit on the rear passenger side of my vehicle, right near where my side air bags are supposed to be located. I was hit at 50 mph and the airbags did not deploy.

NHTSA ID

11707590

Incident

Dec 13, 2025

On December 24, 2025, the contact's 2023 Chevrolet Malibu was involved in a severe side-impact collision. The vehicle was struck on the rear passenger side by a full-size pickup truck traveling at high speed (est. 60 mph) that failed to stop at a red light. The impact caused the contact's vehicle to spin approximately 180 degrees and strike a concrete median sideways, generating high lateral G-forces. FAILURE 1: AIRBAG NON-DEPLOYMENT. Despite the severity of the impact and the violent spin into a curb (rollover trip point), the side curtain airbags and front seat-mounted side impact airbags failed to deploy. The failure of the restraint system caused the driver to be thrown against the driver-side door structure, striking their head on the window and B-pillar. The driver sustained a concussion, cervical strain, and lumbar strain. Medical records confirm the injuries are consistent with impact against the vehicle interior due to non-deployment. FAILURE 2: EMERGENCY TELEMATICS MALFUNCTION. Immediately post-collision, the driver attempted to manually activate the OnStar/SOS emergency buttons. The system failed to connect to an advisor. Instead, the vehicle's infotainment screen malfunctioned, opening a voice-to-text transcription application. The system then bypassed the vehicle's internal telematics module and attempted to route the emergency call to the owner's personal cell phone, indicating a complete failure of the vehicle's emergency communication hardware. This resulted in a 34-minute delay in coordinating professional assistance. Contact notes; while this vehicle currently shows 0 open recalls, the failure mechanism (sensor non-response during side impact) mimics the defect described in NHTSA Campaign 22V923000 (GM Recall N222392300), where improper welding of the front impact bar causes crash sensors to fail. The vehicle is available for inspection. Police and medical reports confirm the incident details. No warning lights were illuminated prior to crash.

NHTSA ID

11707356

Incident

Dec 24, 2025

The contact owns a 2023 Chevrolet Malibu. The contact stated that while driving 30-35 MPH, another vehicle collided with her vehicle on the rear end of the vehicle as well as the rear passenger side. The contact mentioned that the seat belt did retract during the impact. The air bags on the front driver and passenger sides deployed partially. The vehicle was still drivable. The insurance company informed the contact that they are waiting for a response from the auto body shop. The vehicle was not deemed a total loss. The contact stated she did not sustain any injuries. No Medical Attention. A police report was filed, however the police report was unknown. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 29,000.

NHTSA ID

11686423

Incident

Sep 8, 2025

Mileage

29,000 mi

I brought in my used vehicle to the dealership the same dealership that I purchased my car from due to another issue i was having with the car. Upon inspection from the dealership a diagnostic test was done on the vehicle, the dealership gave me a invoice stating "airbag malfunction needs the airbag on horn". I purchased this used vehicle from this dealership 4-4-25,. 6-10-25 i returned for the issue I was having and the dealership gave me this invoice with the information concerning the airbag. Yes it is available for inspection. My safety is in jeopardy if no airbag deploys for the driver if im in any type of accident. I was not made aware by the dealership of not having a airbag. No the vehicle has not been inspected by police, insurance representative. No, there was no warning lamps, messages before finding out this information at the dealership . I did receive a acknowledgement of vehicle accident history stating " This vehicle is a used vehicle that has had prior structural body repair work, indicating that the vehicle has previously been in an accident. " No further information. I have no information as towhen this accident took place.

NHTSA ID

11666441

Incident

Apr 1, 2025

My car randomly shuts off when but still says it’s on at a stop light which causes a lot of problems because I have to push the start button to turn off and turn on again. Something is wrong with the wiring, in order for me to turn my car off I have to unplug my battery otherwise my car safety alarm will activate and hazard lights will go off and trunk will open. Which also cause my horn to go out. Everytime I turn my car on it says service ESC which I have no clue what that means and have asked multiple people . My air bag service light is on and it has no reason to be on as my car has not had any problems with my airbags. My car automatically brake while on the highway going 75 when a car swerved into my lane ahead of me and the hard activated the abs which caused my car to swerve uncontrollably and almost caused my car to flip.

NHTSA ID

11596171

Incident

May 1, 2024

While driving, the driver side tires (2) went flat and four (4) airbags deployed, this happened with no warning.

NHTSA ID

11522313

Incident

May 9, 2023