RoadVitals

2023 Chevrolet Malibu Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
69
+2 complaints in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
51
Reports on file since May 10, 2023

What this page shows

Our database holds 69 NHTSA owner-reported complaints for the 2023 Chevrolet Malibu. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 69 · page 1 of 3

Driver assistanceSuspension
Filed Sep 16, 2026

I was inquiring about the front suspension and frame work is there a recall. My car is unstable in the front like frame is unbalanced

NHTSA ID
11764737
Incident
Aug 31, 2026
Steering
Filed Aug 31, 2026

The contact owns a 2023 Chevrolet Malibu. The contact stated that while the vehicle was parked, the contact noticed that the hard skin material on the steering wheel was crumbling. The contact stated that the right and left hands were severely peeled. The contact inspected the steering wheel and placed a white glove on each hand and rotated the steering wheel. The contact became aware of a black substance on both gloves. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated that another vehicle that the contact had owned was parked in the same spot for fourteen years. The contact stated that the weather did not cause any issues with the other vehicle. The contact received medical treatment for contact dermatitis. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.

NHTSA ID
11760932
Incident
May 31, 2026
Mileage
58,000 mi
Filed Aug 30, 2026

My back up camera just showing blank screen. It's a recall on my model. I was backing up it went blank. Causing me to hit a pole. I took it to Jerry's Chevrolet they said can fix it but out of pocket and reimbursed later. I can't afford that. So, I can't even park between cars . This have become and inconvenience. Chevrolet knows the problem fails to do anything about it.

NHTSA ID
11760696
Incident
Jun 29, 2026
Driver assistance
Filed Aug 25, 2026

camera blurred when backing up been having a recall no remedy or paper sent out for it yet

NHTSA ID
11759387
Incident
Mar 12, 2026
Engine
Filed Aug 20, 2026

The contact owns a 2023 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and failed to accelerate as needed. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

NHTSA ID
11758216
Incident
Mar 1, 2026
Mileage
70,000 mi
Driver assistance
Filed Aug 20, 2026

The contact owns a 2023 Chevrolet Malibu. The contact stated that while reversing, the rear-view camera displayed a blue or black image. The vehicle was taken to be diagnosed, and it was determined that the rear-view camera needed to be replaced. The vehicle was not repaired. The contact was informed that parts were ordered for the repair. The contact stated that the vehicle was taken back to the dealer three times; however, the parts were still unavailable. In addition, the contact stated that the dealer had been waiting for the delivery of the parts for more than three months. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention). The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

NHTSA ID
11758185
Incident
May 20, 2026
Mileage
45,000 mi
Powertrain (other)
Filed Aug 20, 2026

The contact owns a 2023 Chevrolet Malibu. The contact stated that while the vehicle was parked, the vehicle failed to turn off. The “Shift to Park” message was displayed. Additionally, after the vehicle was parked and the engine was turned off, the vehicle independently started. Several unknown warning lights were illuminated. The dealer was made aware of the failure. The vehicle was towed to the dealer as per the manufacturer's request. However, the vehicle was not inspected. The vehicle was taken to Auto Zone, where the portable diagnostic tester was attached to the vehicle. The diagnostic machine retrieved DTC: U0073, P0700, P25A2, U0101,U0129,U0146, U18D5, U18D7, U2413, U0073-00, U0100-00, U0140-00, U0151-00, U026A-00, U0420-00 and U0100. The manufacturer was made aware of the failure, and several cases were filed. The contact was informed that the vehicle would be scheduled to be towed to the dealer. The failure mileage was approximately 3,000.

NHTSA ID
11758173
Incident
Jul 8, 2024
Mileage
3,000 mi
Driver assistance
Filed Aug 18, 2026

The contact owns a 2023 Chevrolet Malibu. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen. The contact associated the failure with NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

NHTSA ID
11757632
Incident
Aug 17, 2026
Mileage
88,000 mi
Visibility
Filed Aug 15, 2026

My rear view camera is fuzzy and today it went out completely and the screen was black. Sometimes it shows what’s behind the car when I’m backing and then suddenly the screen goes black and I’m unable to see anything. It just started today 6/15/26z . I believe this is a safety hazard and could cause an accident while backing up putting myself and others at risk . There was no warning before this happened, I just noticed the screen was fuzzy on one side, then the fuzziness would go to the other side of the screen . I wasn’t sure what was happening until it completely went black .

NHTSA ID
11757213
Incident
Aug 15, 2026
Filed Aug 15, 2026

My 2023 Malibu VIN [XXX] has an active backup camera failure due to recall [XXX]. The remedy says unavailable, but the car is currently unsafe. I need to open a corporate case for a dealer loaner vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11757209
Incident
Aug 15, 2026
Filed Aug 13, 2026

My rear view camera went out in the beginning of April. It has been 4 months and I still have not received any notification that the recall is open.

NHTSA ID
11756774
Incident
Apr 2, 2026
Driver assistance
Filed Aug 5, 2026

The contact owns a 2023 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention). The contact was unable to list the vehicle on a rental site due to the open recall. An unknown local dealer was contacted and confirmed that the recall remedy was not yet available. The vehicle had not been diagnosed or repaired. The manufacturer had not been notified of the issue. The contact had not experienced a failure.

NHTSA ID
11755001
Incident
Feb 1, 2026
Driver assistance
Filed Jul 24, 2026

The contact owns a 2023 Chevrolet Malibu. The contact stated that the rear-view camera became inoperable, and the camera image was blank. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention). The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the part was not yet available and there was no estimated timeframe for parts to be available. The failure mileage was approximately 70,233.

NHTSA ID
11752647
Incident
Apr 1, 2026
Mileage
70,233 mi
Driver assistance
Filed Jul 23, 2026

The contact owns a 2023 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Protection); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID
11752390
Incident
Jul 23, 2026
Visibility
Filed Jul 22, 2026

I am writing to log an official safety complaint regarding my 2023 Chevrolet Malibu. This vehicle is included under active NHTSA Campaign Number 26V212000 (GM Internal Recall Number N262551720) for a defective rearview camera housing that allows moisture intrusion, causing the backup display to go blank.My vehicle has experienced a complete, permanent failure of the rearview camera screen. The backup display is entirely black/blank when the vehicle is placed in reverse, eliminating all rear visibility. This creates an immediate, active safety hazard during everyday backing maneuvers and non-compliance with Federal Motor Vehicle Safety Standards.Despite the recall being announced months ago, General Motors has failed to provide a timely remedy or allocate replacement parts to my local dealership. Because my camera has actively failed, I am being forced to operate an unsafe vehicle indefinitely due to manufacturer parts delays. I request that the NHTSA investigate GM’s failure to supply remedy components to vehicle owners experiencing active component failures, as this delay leaves a known crash risk unresolved.

NHTSA ID
11752219
Incident
Apr 2, 2026
EngineFuel systemPowertrain (other)
Filed Jul 22, 2026

The contact owns a 2023 Chevrolet Malibu. The contact stated that while driving from a complete stop or while driving at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the used car dealer where the vehicle was purchased, but the contact was informed that the failure could not be duplicated. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ID
11752132
Incident
Jul 22, 2025
Driver assistance
Filed Jul 20, 2026

The contact owns a 2023 Chevrolet Malibu. The contact stated that while attempting to start the vehicle, the rear-view camera displayed a blank screen. Additionally, the system vision failure warning light was illuminated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair wa unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 71,510.

NHTSA ID
11751502
Incident
Jul 17, 2026
Mileage
71,510 mi
Engine
Filed Jul 19, 2026

Unable to accelerate, dangerous when getting on highway or driving up hills

NHTSA ID
11751339
Incident
May 8, 2026
Electrical
Filed Jul 13, 2026

my back up camera stopped working it’s just a black screen now

NHTSA ID
11749900
Incident
Jul 6, 2026
Driver assistance
Filed Jul 9, 2026

The contact owns a 2023 Chevrolet Malibu. The contact stated that while reversing, the rearview camera intermittently flickered and later displayed a blank image. The message "Service Vision System" was displayed. The contact later received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and a second dealer, Chevyland (7500 Youree Dr, Shreveport, LA 71105), were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 81,000.

NHTSA ID
11749299
Incident
Feb 1, 2026
Mileage
81,000 mi
Filed Jul 8, 2026

Most of the time, the car will not unlock when the unlock button is pressed on the key fobs. Most of the time, when the key fob is on the console and the start button is depressed, the car will not start. It can take multiple minutes and attempts before the car will finally start. Changing the batteries in the key fob did not resolve this issue. When we took it to the dealership, they say that the Body Control Module is the cause of the issue. When we google that, we see that there is an existing GM-issued service bulletin for certain units of the same year, make and model of our car. We therefore would like it to be investigated to have this service bulletin expanded to include our vehicle. It is unacceptable for a three-year old car not to unlock, lock, or start reliably and isn't normal wear and tear and there have not been any accidents.

NHTSA ID
11749194
Incident
Jan 1, 2026
Engine
Filed Jul 1, 2026

The contact owns a 2023 Chevrolet Malibu. The contact stated that the vehicle hesitated after starting the vehicle, and while accelerating on several occasions from a stoplight. The failure occasionally occurred while driving on the freeway, causing the vehicle to decelerate unexpectedly. The vehicle was taken to the local mechanic, who diagnosed the vehicle and determined that the turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the vehicle did not qualify for an extended warranty coverage associated with the failure. The failure mileage was 128,000.

NHTSA ID
11747750
Incident
Jun 15, 2026
Mileage
128,000 mi
Driver assistance
Filed Jun 30, 2026

The contact owns a 2023 Chevrolet Malibu. The contact stated that while reversing, the rear-view camera malfunctioned and displayed a black screen with the message "Backup Camera Unavailable" displayed. The contact stated that the failure created a hazard while reversing. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was included in NHTSA Campaign Number: 26V212000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The failure mileage was 66,000.

NHTSA ID
11747360
Incident
Jun 29, 2026
Mileage
66,000 mi
Filed Jun 29, 2026

The rearview camera started acting funny around March 2026 and completely stopped working in April 2026. When I put the car in reverse it says “service vision system” I have been frequently checking the recall website and it says they are aware of the recall but do not have a fix. I have even called my local Chevy dealer and they had the same info. Not having a rearview camera is a big safety hazard- I live in a neighborhood with numerous children and in a small town where parking is tight and often inconvenient. I would like to have a functioning rear view camera again please!

NHTSA ID
11747247
Incident
Mar 18, 2026
Filed Jun 19, 2026

Back up camera is under recall with no fix and not working period. Goes to black screen with a message “ Service Vision System” Dealership - Dan Cummins- refuses to repair due to no fix available.

NHTSA ID
11745225
Incident
Jun 1, 2026

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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