2025 Chevrolet Malibu Owner Complaints

The back up camera has a safety recall. The vehicle intermittently will have a distorted view from the back up camera, it looks like it is looking down a tunnel and is round around it. I told the service representative, Shea Stover, this when we dropped the car off. We waited months to get safety recall completed as the dealership had to get the parts in. We had it scheduled for drop off on Wednesday XXX. We were notified on Thursday XXX there was additional maintenance recommended we approved. I received a call from Shea Stover, at Hare Chevrolet Noblesville Indiana, in the service department later that day letting me know the vehicle is ready, never said safety recall was not completed. We took our [XXX] daughter to pick up the [XXX] as this is the vehicle we purchased for her to drive. I met with Shea he directed me to pay inside again no mention that safety recall was not completed. I read paperwork as driving away and saw it appeared it was not done. We went back I spoke to Shea and he says it was not distorted when the technician had vehicle and it had to to be happening while in the maintenance dept for them to complete the safety recall. I asked if we could take a picture or video of what it is doing, he said no it has to be happening when you bring it to be repaired. I was shocked! I called GM Customer service supervisor that says the safety recall does not say it has to be occurring at the dealership to be fixed and they should have fixed. She assisted me in scheduling at a different dealership. I am hoping I will not have the same issue all though Hare Chevrolet has marked the recall as complete on our Malibu and they refused to do the safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11773520

Incident

Oct 22, 2026

The contact owns a 2025 Chevrolet Malibu. The contact received notification for NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11759954

Incident

Aug 27, 2026

The esc light came on, air conditioner fan speed went high then low and my screen flickered out momentarily. The esc light came on three more times, 10-15 seconds each time with no lights remaining on after and no other changes. The next time I drove, when turning the esc light came on and the steering locked up for about 5 seconds

NHTSA ID

11755368

Incident

Aug 6, 2026

Unknown, I parked the vehicle, got out of it, left car running for AC, locked the doors. The car was in park. Locks unlocked door, rear view camera display cut off, AC still running. I am viewing a house, so I walk around house and car still in park, 0-5min. I go in the house, 10-15 later, out of habit hit the lock buttons on car again, because I couldn't see it. When we exit the house the car is gone. Went in reverse and rolled across a road into a fence. When I arrived at the car, the doors were locked and the car was in reverse.

NHTSA ID

11754124

Incident

Jul 30, 2026

The contact owns a 2025 Chevrolet Malibu. The contact stated that while the vehicle was in reverse(R), the rearview camera displayed a blank image on the screen. In addition, the camera unexpectedly turned on while driving at various speeds, displaying a blank image with the message "Service Camera" displayed at the top of the screen. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was recently taken to a dealer who confirmed that parts were unavailable. The manufacturer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was approximately 39,000.

NHTSA ID

11753012

Incident

Jul 24, 2026

Mileage

39,000 mi

The contact owns a 2025 Chevrolet Malibu. The contact received notification for NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that while reversing, the rearview camera displayed a blank image. The dealer was made aware of the failure and informed the contact that the parts were unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the parts were unavailable, but no assistance was provided. The failure mileage was approximately 9,700.

NHTSA ID

11748594

Incident

May 6, 2026

Mileage

9,700 mi

The car screen blanks in and out while driving. This has happened multiple times, i was only able to catch it on video once.. The video is too long to upload but i do have proof

NHTSA ID

11747643

Incident

Jun 30, 2026

The contact owns a 2025 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue The contact had not experienced a failure.

NHTSA ID

11730175

Incident

Apr 9, 2026

The contact owns a 2025 Chevrolet Malibu. The contact became aware that the VIN was included in NHTSA Campaign Number: 26V212000 (Back Over Prevention) through Turo Car Rental Marketplace; however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera image was blank. The vehicle was taken to the dealer, where it was diagnosed and determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 21,000.

NHTSA ID

11729771

Incident

Mar 17, 2026

Mileage

21,000 mi

Vehicle was parked, all windows and doors closed. Key remained out of the vehicle. Car parked for several hours without being touched, when suddenly it began to roll forward on its own. The car continued forward and quickly went down a short hill into a rocky area of a field before coming to a stop.

NHTSA ID

11694295

Incident

Oct 17, 2025

Backup camera has blurred vision when in R, the view on the dashboard is extremely blurry and seems to be condensed/ wet. Please check and advise.

NHTSA ID

11680998

Incident

Aug 15, 2025

Chevy sold me a vehicle knowing that the radio was faulty and known to glitching out. I took it to the dealer and they replicated the problem. GM has known about the issue since 9/2024 when the issued the bulletin about the problem. They sold me the vehicle knowing that the problem existed and did not disclose that to me. That is a violation of CA law.

NHTSA ID

11657591

Incident

Feb 28, 2025