Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 17 NHTSA owner-reported complaints for the 2004 Chevrolet Silverado 1500 Hd, most frequently naming the brakes, steering and electrical categories. 385 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jul 2006 | 1 | 1 |
| Aug 2006 | 1 | 2 |
| Jan 2007 | 1 | 3 |
| Jan 2009 | 1 | 4 |
| Mar 2009 | 1 | 5 |
| Feb 2010 | 1 | 6 |
| Apr 2010 | 1 | 7 |
| Jul 2011 | 1 | 8 |
| Mar 2012 | 1 | 9 |
| Jul 2012 | 1 | 10 |
| Oct 2012 | 1 | 11 |
| Nov 2012 | 1 | 12 |
| May 2014 | 1 | 13 |
| Jun 2014 | 1 | 14 |
| Sep 2016 | 1 | 15 |
| Sep 2017 | 1 | 16 |
| May 2020 | 1 | 17 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
POWER STEERING WAS MAKING NOISE I ADDED POWER STEERING FLUID IN THE LEAK I HAD MORE POWER STEERING FLUID AND IT KEPT ON LEAKING NOW THE STEERING GOT SO HARD TO HARD TO TURN SO WENT TO THE STORE BUY SOME POWER STEERING FLUID ADDED TURN ON THE TRUCK AND LICKED IT ALL SO NOW THE POWER STEERING IS HARD TO TURN
I HAVE A 2004 CHEVY SILVERADO CREW CAB AND MY SERVICE SHOP HAS DETERMINED THE CLUSTER PANEL IS FAULTY IT PRESENTS MISREADINGS WHICH IS CAUSING ERROR CODES READINGS IN THE COMPUTER. THEY TESTED THE OIL PRESSURE AND THE TACH AND SAID THE COMPONENTS WERE WORKING CORRECTLY WITH IN RANGE IN SPITE OF THE FACT THE GAUGE DIALS ON THE PANEL WERE SHOWING THINGS WERE NOT WORKING CORRECTLY OR WITH IN RANGE. WHEN THE VEHICLE IS IN MOTION THE TACHOMETER GAUGE DIAL PERIODICALLY EITHER DOES NOT REGISTER IT WILL STAY AT ZERO, OTHER TIMES IT WILL EXCEED ABOVE THE HIGHEST # ON THE PANEL. THE OIL GAUGE DIAL STAYS CONSISTENTLY IN THE SAME POSITION WHICH EXCEEDS ABOVE THE HIGHEST # READING LEVEL ON THE PANEL. PERIODICALLY THE ENGINE LIGHT WILL COME ON AND STAYS ON FOR A COUPLE OF WEEKS AND THEN IT WILL GO OFF FOR ABOUT 3-6 MONTHS. THIS IS A SAFETY ISSUE, HOW ARE DRIVERS TO KNOW IF SOMETHING IS TRULY WRONG WITH THE TRUCK WHEN THE CLUSTER PANEL IS NOT PRESENTING THE CORRECT READING. WE DEPEND ON THE CLUSTER PANEL TO ALERT US WHEN SOMETHING IS GOING AWRY. I HAVE JUST RECENTLY RAN INTO THIS ISSUE WITH MY TRUCK AND IT ONLY HAS APPROX 50,000 ORIGINAL MILES ON IT. I HAVE JUST RECENTLY STARTED WORKING WITH THE CHEVY COMPANY BUT I HAVE NOT BEEN VERY SUCCESSFUL SO FAR IN GETTING ANY FINANCIAL ASSISTANCE WITH THIS AND I AM TOLD IT WILL BE APPROX $800.00 TO R & R IT. I TRULY HOPE THAT OTHER OWNERS WILL COME FORWARD WITH THIS ISSUE AND IF WE STAND TOGETHER WE CAN CONVENIENCE CHEVROLET THAT THEY NEED TO STAND BEHIND THEIR FAULTY PRODUCT AND PROVIDE US WITH SOME TYPE OF COMPENSATION FOR THIS ISSUE. I LIKE MY TRUCK AND WOULD RATHER GET IT FIXED THEN GET RID OF IT. THANK YOU FOR YOUR TIME SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500 HD. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR RANDOMLY ILLUMINATED. TWO DEALERS WERE NOTIFIED OF THE FAILURES, BUT WERE UNABLE TO PROVIDE A REPAIR. THE TECHNICIAN STATED THAT THE FUEL CAP NEEDED TO BE REPLACED. THE FUEL CAP WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 04/06/17 LJ *TR
THE BRAKES HAVE STOPPED WORKING ON THIS VEHICLE, WHICH IS NOT PARTICULARLY UNEXPECTED GIVEN THE VEHICLE HAS 155,000 MILES. HOWEVER WHEN WE TRIED TO PURCHASE NEW PARTS WE WERE ADVISED THAT GENERAL MOTORS NO LONGER SUPPORTS OR MANUFACTURES THE NECESSARY PARTS ( ROTORS,PUMPS, ETC) FOR THE YEAR OF VEHICLE. HOW CAN THEY SIMPLY STOP MAKING PARTS FOR A VEHICLE THAT IS JUST 10 YEARS OLD? WE WERE TOLD TO GO TO A SCRAP YARD AND SEE IF WE COULD SCROUNGE THE NECESSARY PARTS THERE ! SHOULD THEY NOT BE REQUIRED TO SUPPORT ANY VEHICLE THEY MANUFACTURE? AND NOT SIMPLY DECIDE NOT TO MAKE PARTS ANY LONGER BECAUSE IT MAY NOT BE PROFITABLE? WHAT IS GOING ON AT GM? WHAT ELSE DON'T WE KNOW ABOUT THEIR BUSINESS PRACTICES ON TOP OF THE OTHER GM SCANDALS THAT WE SEE LATELY, LEADING TO DEATH AND MAYHEM FOR INNOCENT CAR OWNERS? *TR
TOWING A HEAVY BOAT AT INTERSTATE SPEED LIMIT IN KANSAS. APPLIED BRAKES TO DISENGAGE CRUISE UPON APPROACH TO EXIT RAMP. NOTICED MORE THAN USUAL PEDAL TRAVEL AND BEGAN TO PUMP TO FIND SOME BRAKES. PUMPING DID NOTHING, FULLY DEPRESSING IS ALL THAT WOULD SLOW VEHICLE. GOING DOWNHILL AND APPROACHING STOP AT END OF RAMP. ENDED UP GOING THROUGH STOP SIGN WITHOUT STOPPING. COULDN'T STOP WOULDN'T STOP. ROLLED THROUGH STOP SIGN INTERSECTING HIGHWAY SPEED 60 MPH. MADE THE TURN AND GOT STOPPED SOON AFTER SIGN BUT COULD HAVE ENDED UP IN HARMS WAY FROM INTERSECTING TRAFFIC HAD I PANICKED FROM NOT HAVING CONTROL AND WARNING LIGHTS AND ALARMS. AT LEAST I WOULD HAVE KNOWN SOMETHING WAS WRONG 5 SECONDS BEFORE GETTING T-BONED. ONCE UPON A TIME THE BODY WOULD RUST LIKE A REAR BUMPER IN ABOUT 10 YEARS. CHEVROLET SPENT MONEY TO MAKE THE PAINT LAST LONGER ON THE BODY. THAT RUST WOULD MAKE YOU GET PAINT OR A NEW TRUCK. IT WOULDN'T OR HAVE THE POTENTIAL TO INJURE OR KILL YOU OR OTHERS. BRAKE LINES ON 1950 MODEL CARS ARE STILL STRONGER THAN THESE RUSTED OUT 9 YEAR OLD LINES. THE UNIT IS DESIGNED TO RUN A COUPLE HUNDRED THOUSAND MILES. ITS ONLY DESIGNED TO STOP BY MATERIAL SPECIFICATIONS FOR ABOUT 50 THOUSAND MILES. ITS AS IF THE LEADERSHIP AT GM FORGOT ABOUT THE IMPORTANCE OF MAKING THE UNIT STOP. SOMEONE WAS PROBABLY REWARDED FOR SAVING THE COST IN THE CHANGE OF MATERIAL OF THE BRAKE LINES. THE SAVINGS DRIVEN BY COST REDUCTION IN THE MATERIALS ORGANIZATION IS IN THIS CASE VERY BAD FOR BUSINESS. AFTER ALL IF A PRODUCT ENDS UP REDUCING THE NUMBERS OF CUSTOMERS THROUGH ACCIDENTS IT HAS TO IMPACT YOUR SALES. THESE PEOPLE MARKET THEIR PRODUCT AS ONE LONGEST RUNNING VEHICLES IN THE MARKET PLACE. CURRENT CONDITIONS ALSO HAS THEM THE LONGEST STOPPING VEHICLES IN CLASS. *TR
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500 HD. THE CONTACT STATED THAT ALL OF THE BRAKE LINES WERE SEVERELY RUSTED AND CORRODED. THE CONTACT WAS DRIVING 5 MPH AND DEPRESSED THE BRAKE PEDAL WHEN IT ABNORMALLY TRAVELED TO THE FLOORBOARD BEFORE STOPPING THE VEHICLE. THE VEHICLE WAS INSPECTED BY THE CONTACT WHO DISCOVERED THE RUST ON THE BRAKE LINES FROM THE OUTSIDE OF THE BRAKES. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 89,785.
WE ARE THE SECOND OWNERS OF A 2004 CHEVY SILVERADO 1500 4WD TRUCK. WE HAVE HAD BRAKE LINES GO TWICE. THE LAST TIME WAS AT OUR TOWN DUMP. MY HUSBAND WAS STOPPED WITH THE TRUCK IN PARK AND WHEN HE PUT HIS FOOT ON THE BRAKE TO PUT THE TRUCK IN GEAR THE PEDAL WENT ALL THE WAY TO THE FLOOR WITH NO REAL STOPPING POWER. HE CHECKED THE EMERGENCY PARKING BRAKE AND THAT, TOO, WAS NOT FUNCTIONING. IT DOESN'T SEEM RIGHT THAT CHEVY HAS BEEN ABLE TO USE SUCH DANGEROUS ENGINEERING ON SOMETHING AS IMPORTANT AS BRAKES. WE ALSO HAVE RUSTED TRANSMISSION LINES AND BACKER PLATES. IT IS GOING TO COST $2,000 (TWO THOUSAND DOLLARS) TO FIX THESE PROBLEMS. WE ARE REQUESTING THAT A RECALL BE MADE FOR THIS DEFECTIVE MANUFACTURING ON SUCH A NECESSARY FUNCTION. WE ARE LUCKY THAT WE WERE IN PARK AND PUTTING THE TRUCK INTO GEAR FROM PARK WHEN THE BRAKES FAILED. *TR
BRAKE LINES CORRODED THROUGH DURING NORMAL OPERATION - RESULTING IN TOTAL LOSS OF BRAKING POWER. MECHANIC ESTIMATES $1200.00 FOR R&R. *TR
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
ELECTRICAL SYSTEM
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
ENGINE
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
ENGINE
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.