Owner-reported complaints naming the suspension system, filed with NHTSA
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Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2011 Chevrolet Silverado 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Was sold with a warranty and was not fulfilled, and on top of that we found out they rolled the odometer back over 50k , then found out it has a spilt frame
Hello Our 2011 Chevy Silverado looks like it was sitting in a lake. The rusted frame has a hole and has failed Pennsylvania Inspection. The whole underside of the vehicle frame is peeling away the body of the truck is very clean. Truck has 60,000 miles and is garage kept. We were shocked to see the condition when we were at the inspection station. It worries me how many of these trucks are on the road or towing trailers. Please don’t wait to take action until something happens. Yes, our vehicle is available for inspection pictures. There was no warning lights. Our local Pennsylvania State Inspection Station failed the truck during routine yearly inspection. Thank you for your attention to this matter.
Large sections of vehicle frame have completely rusted,rotted tĥrough.
my frame is rotting out there is a section missing by gas tank. i checked on line with other people and a lot of people have same problem i know totyota had problem and had to replace frames .gm should have too. please help. thank you
Complete structural failure of chassis (Frame). Upon inspection on a mechanics lift the frame is cracked in several places and due to the undersized structural components and type of steel resulted in extensive corrosion. All components of vehicle depend on structural integrity of support frame. The frame has been inspected by several mechanics. All suspension components attached to vehicle frame are in serious jeopardy of failure. Several other Chevrolet truck owners have total losses of vehicle value to to undersized structural frame and extensive corrosion. This is a manufacturer's defect, its similar to building a house on a weak foundation.
Frame of truck rotted. Went to change shocks and it fell right off. Removed the bottom bolt on the shock and the 15 lbs shock fell to the ground with the top bolt still attached to the frame.2 years ago had to replace the the hitch due to rusted out Glad I was not pulling my 6000 lbs camper down the highway. The frame is so badly rotted it is unsafe to drive down the road. Not surface rust holes the inside of frame is rotted both sides. Unsafe to drive. Owned this truck for 9 years.
This vehicle has a frame that is rusted far beyond what you would normally expect. The same problem is listed in other complaints here and elsewhere online. The passenger side running board fell off because the frame it was attached to was so badly rusted.
My 2011 Silverado has a very clean body, but the frame is completley rusted out. If you Google frame issues on these trucks you will see that many people are having the same issue and GM is doing nothing about it. I think GM should have to buy back these trucks as my truck went from being worth $12000 to being worth nothing
The truck brakes or something locked up and cause me to crash the truck. Police report was filed and insurance company has appraised the truck. No warning lights or anything came on.
Frame started rusting almost immediately dealer did not want to address it
The frame is rusted very bad. I took it to a shop to see if it could be repaired and was told that it can't be repaired it will have to be replaced. This is a 10 year old truck the frame should not be rusted. I have additional photos. It is rusted down both sides of the frame
I purchased a 2011 chevy silverado on 3/16/20 from a car dealership. 69k miles when purchased.88k now.I recently went to have a fuel pump repaired that happened out of the blue and was told that the frame is completely rusted out. I looked online only to discover that this is a ongoing problem for these trucks. Makes no sense how I have a truck I owe 14k on and now find out my frame is rusted to the point I could have a accident.
I BOUGHT TRUCK IN OCT2021 AND IT WAS NOT SOLD TO ME IN WORKING ORDER AS WAD TOLD TO ME THEY TOOK MY MONEY AND THEY WERE DONE.
MY FRONT DRIVER SIDE TOP CONTROL ARM BROKE WHEN I HIT A POLE ON THE REAR OF MY TRUCK. IT SNAPPED OFF AT THE BALL. I WAS IN A PARKING LOT AND SIDE SWIPED A POLE AT ABOUT 5 MPH. SHOULD NOT HAVE SNAPPED A PART IN THE FRONT OF THE TRUCK! THERE IS A MASSIVE AMOUNT OF CORROSION UNDER MY TRUCK. EVEN BEHIND THE REAR TAIL LIGHT WHICH SHOULDN'T HAVE BEEN EXPOSED, THERE'S RUST. THIS TRUCK HAS MORE RUST THAT TRUCKS THAT ARE 30 YEARS OLD.
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. WHILE DRIVING 55 MPH, THE REAR DRIVER SIDE AXLE AND TIRE COMPLETELY DETACHED INTO ONCOMING TRAFFIC. THERE WAS A LOSS OF STEERING CONTROL. THE CONTACT REGAINED CONTROL OF THE VEHICE AND MANEUVERED TO THE MEDIAN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. IN 2011, THE VEHICLE WAS INSPECTED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 11V007000 (SUSPENSION); HOWEVER, THE DEALER STATED THAT THE VEHICLE DID NOT REQUIRE THE REPAIR. THE DEALER DENIED THE RECALL REPAIR FOR THE MOST RECENT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHEN HE PUT THE VEHICLE IN GEAR IT MADE A VERY LOUD CLANGING SOUND. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND WAS TOLD THAT WAS NORMAL SINCE ALL OF THE NEW GM VEHICLES MADE THAT NOISE. THE FAILURE RECURRED REPEATEDLY BECAME PROGRESSIVELY WORSE OVER TIME. THE CONTACT ALSO STATED THAT THE FRAME AND SUSPENSION HAD EXTENSIVE RUST ON IT. THE DEALER ADVISED THE CONTACT THAT THE RUST WAS NOT A PROBLEM. THE MANUFACTURER WAS NOTIFIED OF BOTH FAILURES BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 40,000.
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 65 MPH, THE FRONT END OF THE VEHICLE AND WHEELS BEGAN TO SHAKE VIOLENTLY WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FRONT ROTORS WERE OUT OF ROUND AND TURNED DOWNWARD. THE BRAKE ROTORS WERE REPAIRED BUT THE VEHICLE CONTINUED TO SHAKE VIOLENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,976 AND THE CURRENT MILEAGE WAS 14,000. THE CONSUMER STATED THE VIBRATION IS STILL PRESENT IN THE FRONT END. THE CONSUMER WAS INFORMED THE TIRES WERE WEARING PREMATURELY. UPDATED 05/17/12 UPDATED 06/05/12*LJ UPDATED 06/06/12 *JS UPDATED 06/11/12.*JB UPDATED 06/26/12 THE CONSUMER STATED HE CONTINUES TO HAVE PROBLEMS WITH THE BRAKES. UPDATED 06/10/13
REAR AXLE HAS A GVWR OF 3950 LBS THE VEHICLE A 2PLUS 1 REAR SPRING PACK, 3 DIFFERENT SPRING SUPPLIERS RATE THIS SPRING PACK AT 1425L OR 1500 LBS EACH FOR A COMBINED RATE OF EITHER 2850 OR 3000 LBS PER PAIR. WHICH MAKES THE FACTORY RATING OF 3950LBS EITHER 1100 OR 950 LBS HIGHER DEPENDING ON THE SPRING SUPPLIER. USING THE INDUSTRY GUIDELINE THE WEAKEST COMPONENT CONTROLS THE GVWR IS BEING VIOLATED BY CHEVROLET I HAVE A TRUCK MARKETING INSTITUTE CERTIFICATE IN THIS AREA AND A CD FROM MICHELIN VERIFYING THE WEAKEST COMPONENT CONTROLS GVWR .I ASKED CHEVROLET FOR REPLACEMENT SPRINGS FROM ANOTHER MODEL THAT HAS A COMBINED RATING OF 4050LBS 100 LBS ABOVE THERE 3950 LB AXLE RATING. THIS ISSUE HAS CAUSED TRAILERING PROBLEMS BUT CHEVROLET REFUSED THIS IS A SAFETY ISSUE THE SPRINGS I REQUESTED WOULD CORRECT THE PROBLEM CAN YOU HELP? I CAN SUPPLY FURTHER INFORMATION IF NEEDED THANK YOU *KB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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