Owner-reported complaints naming the suspension system, filed with NHTSA
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Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2012 Chevrolet Silverado 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I have been shopping for a truck for a little over a year now specifically a 2012 Chevy Silverado. To date everyone I found has frame and body rust but the frame rust is so bad that most aren’t safe to drive.
THE FRAME HAS RUSTED OUT AND IS UNSAFE TO DRIVE. LEFT TIRE IS ALMOST SNAPPED AND YOU CAN PUT YOUR HAND THROUGH THE RUST IN FRAME. HAS BEEN INSPECTED BY 2 MECHANICS. I AM THE SECOND OWNER AND HAVE BABIED THIS TRUCK SINCE THE FIRST DAY I GOT IT IN 2014. ADDITIONAL DEFECT IS THE TAILGATE WONT STATE SHUT, MUST CLOSE 3-4 TIMES FOR IT TO REMAIN CLOSED.
Frame and suspension components are complete rusted and rotting off of frame. I am afraid to drive the truck in fear of it falling apart on me while on the road.
The main chassis frame rusted through on both sides in the rear just ahead of the rear axle
THE FRAME IS RUSTING OUT. THE REAR SHOCK MOUNT IS RUSTED ON BOTHE SHOCKS. THE MAIN FRAME RAIL IS RUSTED AND HAS HOLES IN THE FRAME. BEFORE LONG THIS WILL CAUSE A PROBLEM IF THE FRAME GIVES WAY. THE REAR WHEEL WELLS ARE ALSO RUSTED ABOVE THE TIRES ON BOTH SIDE. IT WAS INSPECTED BY A BODY REPAIR AND SAID FRAME WILL NEED REPLACED ALONG WITH TWO BED PANELS
extensive frame corrosion, on the box frame, all the way through the frame. The Box frame corroded from the inside out.
EXCESSIVE CORROSION TO CHASSIS FRAME. INTERNET LINKS STATE THERE WAS A FRAME RECALL FOR THE 2012 CHEVY SILVERADO PICKUP BECAUSE GM DID NOT TREAT THE CHASSIS FRAME DURING MANUFACTURING.
TLA* THE CONTACT OWNS A 2012 CHEVROLET SILVERED 1500. THE CONTACT STATED THAT THE BRAKES CEASED WITHOUT WARNING WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INSPECTION STATION AND THE CONTACT WAS INFORMED THAT THE BALL JOINT NEEDED TO BE REPLACED. THE CONTACT WAS CONCERNED THAT FRIENDSHIP HONDO OF BOONE LOCATED AT 1440 BLOWING ROCK RD, BOONE, NC 28607, SOLD THE VEHICLE WITH A DEFECTIVE BALL JOINT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 125,600. *BF CONSUMER STATED VEHICLE DID NOT PASS SAFETY INSPECTION TEST.*JB
THE STEEL IN THE REAR LEAF SPRINGS SUDDENLY BROKE IN HALF (UNDER NO LOAD). IT HAPPENED TWICE - IN THE LEFT REAR LEAF SPRINGS IN ~2016 (~3 YEARS OF AGE), AND AGAIN IN THE RIGHT REAR LEAF SPRINGS LAST WEEK (2018). THIS IS NOT EVEN A MECHANICAL DEVICE - JUST A PASSIVE HEAVY GAUGE PIECE OF STEEL. THE VEHICLE IS VERY LIGHT USE, AND IN BOTH CASES THERE WAS NO PAYLOAD IN THE FLATBED. GM APPEARS TO BE USING A SUBSTANDARD GRADE OF STEEL IN CRITICAL AREAS OF THE VEHICLE. THE REAR OF THE VEHICLE DROPPED WHEN THE SPRINGS BROKE, AND I CONSIDER THIS A SAFETY PROBLEM IF DRIVING AT HIGH SPEED. IN ADDITION, THE STEEL ROD THAT CONNECTS THE INNER DRIVER DOOR HANDLE TO THE DOOR LOCK, ALSO SNAPPED (SO YOU CAN NOT EXIT THE VEHICLE FROM INSIDE CONTROLS). IT APPEARS THAT GM IS USING A CHEAP SUBSTANDARD GRADE OF STEEL IN THEIR VEHICLES. ESTIMATED DATE OF FIRST EVENT BELOW. *JS
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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