Owner-reported complaints naming the airbag system, filed with NHTSA
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Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2018 Chevrolet Silverado 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I am very certain that I have proof that from the dealership a Cable Dahmer and Kansas City Missouri did break work concerning the brake master cylinder booster was replaced and it still has problem which should have been under a recall and I would like to get that corrected and received my service funds back
Vacuum pump problem Hard to brake to stop My truck is LT not LD
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the contact approached the vehicle and observed that the passenger’s and driver’s side roof rail air bags had independently deployed. The contact stated that there were no passengers in the rear seats during the failure. The contact had the vehicle towed to a local auto body shop; however, the vehicle was not diagnosed or repaired. The contact stated that the Insurance provider declined to cover the repairs. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was informed of the failure and offered to buy the vehicle back. The contact researched online and related the failure to NHTSA Campaign Number: 24V756000 (Air Bags); however, the VIN was not inclued. The failure mileage was approximately 65,000.
The airbag module is not connecting to the rest of the modules. There is a recall on this module in other VINs but not mine.
Unknown
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving approximately 45 - 50 MPH, there was an explosion on the passenger’s side of the vehicle followed by a cloud of white smoke. The driver's side seat belt had loosened and failed to retract. The contact noticed a message on the instrument panel stating "Service Restraint System" at the time of the explosion. The contact stated that the interior lights and the flashers remained illuminated after the explosion. The contact was able to drive the vehicle home and turn off and then restarted the vehicle. The vehicle was taken to the dealer where it was diagnosed that the canister for the air bag had exploded; however, the air bag had not deployed along with the canister. The vehicle had not been repaired. The manufacturer was made aware of the issue, and it was confirmed that the vehicle was not included in the Takata Recall. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 118,000.
The control module for the passenger side air bag failed. A warning light depicting the air bag was continuously displayed until the module was replaced According to the dealer service department, the air bag would fail to deploy with this failure.
Airbags Warning lite are on. Mileage at time taken to dealship 91007 ,I’m original owner Service restraints message is on-airbag lite is on dealer states that airbags will not deploy Took to Chevy dealership on 9/21/2022 they stated that parts are not available No police or insurance is involved Messages and warning lite appeared on 9/12/2022 I have contacted BBB ,attorneys to no prevail localfile:///var/mobile/Containers/Data/Application/EF16A78A-305C-483C-8347-7E0E72C70EF0/Library/Caches/Attachments/2fb3cd85d5fa9fe6b12261cbc8d5f5ba/IMG_2558.jpg
The contact owned a 2018 Chevrolet Silverado 1500. The contact stated while driving at 80 MPH the steering wheel became stiff and the vehicle would not brake without any warning. The contact desperately pressed on the brake pedal but the vehicle would not brake, causing the contact to be struck by another vehicle on the driver's side. No one was injured and no major damage to none of the vehicles. A police report was filed. The vehicle was towed and deemed a loss. All the air bags deploy but the front driver side. The manufacturer was not unable to reach them. The failure mileage was 69,000.
I have had intermittent warnings on the dash that would pop up and disappear after a few seconds. It said “Safety Restraint System”. Now the warning is on continuously and the horn no longer works. I had the codes scanned at a local shop and I was told a code pops up saying “B0013-04 Steering wheel airbag deployment loop stage 2- High resistance” I am worried the bag will not deploy in the case of a wreck. The vehicle has under 25,000 miles on the odometer. It is over 3 years of age so I worry it will not be under warranty.
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the restraint service warning message was displayed and the vehicle lost motive power. The vehicle was taken to the dealer and diagnosed with an air bag defect that showed the air bag was deployed. The dealer replaced the air grille shutter and informed the contact that the air bag module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 66,556.
On Saturday the check engine light came on then Sunday it flashed service restraint system soon dash lights came on clicked and lights stayed on about a memory then went off truck wouldn’t start on Sunday night no lights on dash worked
TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT STRUCK A DEER WITHOUT WARNING. THE VEHICLE FILLED UP WITH SMOKE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT AND HIS SON SUSTAINED MINOR INJURIES TO THE CHEST AND STOMACH, AND BRUISES TO THE CHIN. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE CONTACT MANAGED TO DRIVE THE VEHICLE BACK TO HIS RESIDENCE. PALM CHEVROLET (2300 SW COLLEGE RD, OCALA, FL 34471, (352) 629-8011) WAS CONTACTED TO SCHEDULE DIAGNOSTIC TESTING. THE FRONT BUMPER WAS DAMAGED. THE INSURANCE COMPANY WAS CONTACTED AND INFORMED THE CONTACT TO HAVE THE DEALER PROVIDE A REPAIR ESTIMATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
TL* THE CONTACT OWNED A 2018 CHEVROLET SILVERADO 1500. WHILE DRIVING 45 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND ENDED UP IN A RIVER EMBANKMENT. THE VEHICLE WAS TOTALED AND TOWED AWAY. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT PRETENSIONERS FAILED. THE CONTACT SUSTAINED A BROKEN BACK AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 18,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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