Owner-reported complaints naming the airbag system, filed with NHTSA
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Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2021 Chevrolet Silverado 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Turned from [XXX] into my street, about 9 houses down, i could not brake or turn steering wheel. Ended up hitting 2 cars, the problem was that the air bags did not deploy and the seat belt did not lock. truck was totalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air bag light was on , took to dealership because this was absolutely a safety hazard! The left front crash sensor is defective.
25 to 30 MPH front end collision with no air bag deployment. During repair it showed airbags deployed although none were out.
The vehicle involved is a Chevrolet Silverado 1500. During a collision, the vehicle sustained a front-left (driver-side) impact which caused it to spin and subsequently strike the rear. Despite the severity of the initial impact and secondary rear collision, the Supplemental Restraint System (SRS), including the front and side airbags, did not deploy. The failure of the airbag system increased the risk of injury to all occupants, including a minor child. Without deployment of the front or side airbags during a front-left impact and secondary rear collision, occupants were exposed to direct impact forces that airbags are designed to help mitigate. There were no airbag or SRS warning lights, dashboard messages, or other indications of a malfunction prior to the collision. The concern regarding the airbag system arose only after the incident occurred. Following the collision, the vehicle was inspected by law enforcement and insurance representatives, and documentation is available. The issue has not been reproduced, as it occurred during the collision event.
I was in an accident that resulted in being hit on the passenger side and then colliding with a traffic light pole. My concern is I hit the pole head on and my airbags never deployed
A week or two before I took my truck into decorah Chevy isr because tailgate was going up and down all by itself while I was driving or parked without me by it. They said it was just the latch button . So they fixed it they said and still my blinker lights would just come on and then I hit a deer and my seatbelt did not latch and my airbags didn't deploy even though my app says they did. I'm wondering if all three are connected with electrical . Either way my air bags did not deploy and my truck has extensive damage and my seatbelt didn't lock ,
I was in an accident my seatbelts did not lock and OnStar was called , it says my airbags were deployed I could smell a smell but nothing deployed
The brake stopped working. I just bought the car two months ago.
I was on my way home from work on [XXX] coming around the lakes with no median or shoulder when the engine in my 2021 Silverado started rattling, temperature gauge started going up, and losing power. Within a matter of minutes my truck shut off leaving me stranded in the middle of a four lane highway with no safe location to stop. The engine wouldn’t even turn over to try and crank back up so I could get the truck out of the road. After help getting my truck to a safe location I noticed oil and antifreeze leaking out of the bottom side of the engine. This truck was at Love Chevrolet for engine failure on 8/14/24 and was told it was fixed and was never told about ongoing issues with this particular 6.2 engine. I found out a few weeks ago while trying to trade my truck in to Jim Browne Chevrolet dealer that my particular truck the 2021 Chevrolet Silverado High Country with the 6.2 engine had known issue with the engine locking up and was afraid to take my truck in on trade due to his service manger going through this same experience. So I paid top dollar for a high end Chevrolet truck to be stuck with not being able to trade it and now not being able to drive it. I called the dealer and was told that my trucks vin number was not part of the recall for this issue but there are trucks that are the same year, model, and engine type that are covered under this recall. I’m now stuck making a 850 a month payment on a 58000 dollar truck that I can’t drive and can’t afford to replace an engine. Any help would be greatly appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Airbags did not deploy after a collision based accident
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving approximately 20 MPH, the vehicle crashed into a parked vehicle. During the crash, the front passenger side of the vehicle was severely damaged but the air bag did not deploy. The driver sustained an injured nose, mild concussion, bottom tooth damage, and back and neck pains. No medical treatment was needed. A police report was taken at the scene and the vehicle was later towed away. The cause of the failure was not determined. The manufacturer and local dealer were contacted but no assistance was offered. The manufacturer's air bag department declined assistance due to the air bag failure not being reported promptly. The failure mileage was 23,000.
Airbag failure to deploy. Vehicle didn't deploy airbags at a head on side collision, metal bumper got pushed in and front tow hook got bent, Impact was detected by iPhone crash detection.
My safety system service warning comes on for about 30 seconds and then goes back off. This has happened about 4 times now. The transmission causes my truck to shake randomly. My pulley is going out and the local dealer said they wouldn't replace is under warranty(even though my warranty was still is effect) because they said it looked like someone sprayed tire cleaner under the hood(I bought it from the same dealership that I took it to for this service.) The brake seem to shake already when coming to a stop. They seem as if they are wearing prematurely.
I had a head on crash on 2/14/23. The other driver was moving in excess of 50mph. The hit was center of the front bumper pushing the bumper and radiator in to the engine compartment. No air bag deployment. However the Onstar system activated immediately.
Every so ofter I get an audible and visual alert telling me to Service Seat Safety Restraint System as well as the airbag light on the dashboard. This lastest incident is probably the 8th time it has happened since Ive brought the truck new
Service safety restraint system with airbag light comes on then goes away this happens when going into a turn.
Safety restraint t system failure - airbag lights on and airbags advised will not deploy if in accident
PURCHASED NEW, WITHIN A COUPLE OF DAYS THE srs SUPPLEMENTAL RESTRAINT SYSTEM LIGHT CAME ON THE INFO CENTER IN DASH AND WOULD FLASH ON AND OFF WITH THE AIRBAG LIGHT ON (RED) IT WOULD DO THIS FOR 15-30 SECONDS AND THEN "RESET" AND THEN LIGHTS WOULD GO OFF. WAS INCONSISTENT BUT SCARED MY WIFE, SO I TOOK THE TRUCK BY THE DEALER AND THEY SAID IT WAS NOT A HARD CODE IN THE SYSTEM AND MAY BE A BUG IN THE SYSTEM AND KEEP AN EYE ON IT...WELL A FEW MORE DAYS AFTER IT FINALLY SET A CHECK ENGINE LIGHT HARD CODE AND WAS TAKEN TO THE DEALER THE NEXT DAY. FOUND OUT IF THE LIGHT COMES ON THE AIR BAGS ARE NOT ACTIVATED, NICE ONE GM. SO AFTER 3 DAYS THEY CHANGED THE CLOCK SPRING IN THE STEERING COLUMN AND THEN FIND 3 HARD CODES FOR ENGINE MISFIRES. ALL BEFORE THE 1ST OIL CHANGE...COME ON MAN THIS IS 2021 SO WHILE ITS IN THE 2ND TIME THE GUY HAS TO ORDER THE PART THEY DENT THE DOOR AND SCRATCH THE PAINT AND NOW IT BACK FOR 2 MORE WEEKS FOR PAINT AND BODY AND INFOTAINMENT SYSTEM ISSUES UPDATES POOR QUALITY AND HEADACHES. BUT WIFE STILL FEELS UNSAFE WITH THE AIR BAG FAILURE ISSUES.
The air bag light and service restraint message came up constantly, it seem like it would self clear, then come right back. Truck had only 250 miles on it when it started, it is still at the dealer waiting for parts. They told me it was because of corrosion (in a brand new truck)
I HIT A COUPLE OF PALM TREES AND AN OAK TREE AND THE AIR BAGS DIDN'T GO OFF.. HUGE CONCERN DO I WANT TO BUY ANOTHER ONE?
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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