Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2005 Chevrolet Silverado 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 29 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 29, in the owner's own words
I got into an accident with my 2005 chevy silverado by rear ending some one at a stop sign. I pulled up behind the vehicle and stopped to wait for them to go the it was my turn she didn't look well enough and had to hit her breaks again and so then did I but my truck did not stop in time because the breaking system delayed
TL* THE CONTACT OWNS A 2005 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT EVERY TWO YEARS, THE PITTMAN ARM WOULD PREMATURELY FRACTURE. THE PART HAD ALREADY BEEN REPLACED MORE THAN THREE TIMES. THE PART HAD TO BE REPLACED A FOURTH TIME BY AN INDEPENDENT MECHANIC WHO STATED THAT THE PARTS WERE OEM. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER ISSUED 16 TSBS ON THE STEERING, THREE RECALLS ON THE STEERING, AND 27 TSBS ON THE SUSPENSION. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.
PITMAN ARM TO CENTER LINK BROKE DURING SLIGHT LEFT TURN A LOW SPEED LEAVING RESIDENTIAL DRIVEWAY. VEHICLE HAD NO STEERING AFTER EVENT. ALL ORIGINAL OEM EQUIPMENT WITH NO MODIFICATIONS. STEERING GEAR BOX HAD PREVIOUSLY BEEN REPLACED YEARS EARLIER ALL OTHER COMPONENTS ORIGINAL.
MAKING LEFT TURN FROM LOOP 375 EXIT RAMP TO TURN LEFT ONTO MONTANA AVE. IN EL PASO TX. I WAS WAITING FOR LIGHT TO TURN LEFT. LIGHT TURNED GREEN I PROCEEDED TO MAKE LEFT TURN AND IN THE TURN THE STEERING CAME REALLY HARD TO TURN I WENT UP ON THE CURB AND ATTEMPTED TO STOP AND THE BRAKE PEDAL WENT TO THE FLOOR. THERE WAS ENOUGH BRAKE TO STOP. GOOD THING THIS DID NOT HAPPEN WHEN I APPROACHED THE INTERSECTION OR WOULD HAVE BEEN MUCH WORSE. THERE WAS NO WARNING LIGHT OR CHIME. I CHECKED FLUIDS AND THEY WERE ALL FULL. WHEN I TOOK IT TO MISSION CHEVROLET AND EXPLAINED WHAT HAPPEN THEY GAVE ME THE IMPRESSION THEY ALREADY KNEW WHAT WAS WRONG LIKE THIS IS A COMMON ISSUE. TODAY I GOT A CALL FROM THEM AND CONFIRMED THAT IT IS THE POWER ASSIST FOR THE BRAKES AND POWER STEERING. WHY IF THIS IS A KNOWN PROBLEM THE CONSUMER DOES NOT KNOW ABOUT IT? *TR
WHILE TURNING THE STEERING WHEEL, I COULD FEEL A CLUNKING, AS THOUGH THE LINKAGE WAS VERY LOOSE. I TALKED WITH THE CHEVY DEALER, AND THEY WERE AWARE OF THE SYMPTOM AND IT WAS IN THE STEERING COLUMN. THEY SAID IT WAS COSMETIC, BUT DID NOT AFFECT SAFETY. THEY SAID IT WOULD COST ABOUT $275 TO FIX IT, BUT IT IS NOT CLEAR IF THAT WOULD BE JUST A TEMPORARY FIX. SOMETIMES, THIS SYMPTOM ALSO APPEARS WHILE DRIVING STRAIGHT AHEAD, BUT MOST OFTEN WHILE IN A TURN, PARTICULARLY AT LOWER SPEEDS. *TR
PURCHASED NEW IN 2005. WITH LOW MILEAGE AND AT 7 YEARS OLD, CLANKING SOUNDS FROM THE FRONT DRIVER'S SIDE STARTED. FELT SOMEWHAT IN THE STEERING WHEEL. DEALER REPLACED AND WROTE THE "INTERMEDIATE STEERING SHAFT TO BE BINDING." COST, $300.00. TRUCK NOT USED OFF-ROAD AND HALF THE MILES ARE TOWING A 5TH WHEEL TRAILER. DON'T KNOW IF THIS HAS ANYTHING TO DO WITH IT, BUT DOUBTFUL. I READ MANY OTHERS VIA THE NHTSA SHOW THIS PROBLEM TOO, YET NO RECALL ! SEEMS A SAFETY ISSUE TO ME. CURRENTLY, I'M EXPERIENCING THIS AGAIN AS OF 041114 @ 51,000 MILES @ 9 YEARS OLD. WILL BE TAKING VEHICLE TO DEALER - AGAIN. *JS
TL* THE CONTACT OWNS A 2005 CHEVROLET SILVERADO 2500HD. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH OVER UNEVEN PAVEMENT THE STEERING COLUMN BEGAN TO RATTLE. IN ADDITION, THE ODOMETER FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE INSTRUMENT CLUSTER WAS REPLACED. THE STEERING COLUMN SHAFT WAS PLACED ON ORDER. THE VEHICLE WILL BE REPAIRED WHEN THE PART BECOMES AVAILABLE. IN 2006, THE STEERING COLUMN SHAFT WAS REPLACED AND THE FAILURE RECENTLY RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
LINKAGE FROM STEERING WHEEL TO TIE RODS FELL OFF. VEHICLE WAS IN A PARKING LOT. LINKAGE CAME APART WHICH DISENGAGED THE SAFTEY AIR BAG. COST TO TOW TO THE SHOP $75.00 TO REPLACE THE BOLT AND SPRING FOR THE LINKAGE AND SAFTEY AIR BAG THE REPAIR IS $735.00 STAY AWAY FROM GM PRODUCTS. IT IS A GOOD THING THAT THIS DID NOT HAPPEN ON THE HIGHWAY OR THE RESULTS WOULD HAVE BEEN HORRIBLE! *TR
THE STEERING WAS CAUSING US PROBLEMS. WE TOOK THE TRUCK TO OUR LOCAL AUTO REPAIR SHOP AND THEY INFORMED US IT IS THE IDLER ARM. AFTER RESEARCHING THIS TOPIC IT SEEMS THIS HAS BEEN A PROBLEM REPORTED BEFORE. IT ALSO OCCURRED ON MY UNCLE'S 2005 CHEVROLET TRUCK. HOWEVER, DESPITE THESE REPORTS THERE HAS NOT BEEN A RECALL. PLEASE NOTIFY ME REGARDING THE COMPLAINT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2005 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT A CLUNKING NOISE EMITTED FROM THE STEERING SHAFT WHILE DRIVING AT ALL SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE STEERING SHAFT WAS WORN OUT AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 71,000.
TL* THE CONTACT OWNS A 2005 CHEVROLET SILVERADO 2500 HD. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN HE NOTICED A LOUD ABNORMAL NOISE. WHILE ACCELERATING TO APPROXIMATELY 50 MPH, THE NOISE WOULD DIMINISH. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT THE STEERING BOX HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.
I HAVE A 2005 CHEVY 2500 I HAVE HAD THE STEERING SHAFT REPLACED 2 TIMES ALREADY AND NOW AT 80,000 MILES IT HAS GONE OUT AGAIN. I HAVE CONTACTED GM ABOUT THIS PROBLEM, THEY ARE AWARE OF THE PROBLEM BUT UNWILLING TO DO ANYTHING ABOUT IT, THEY SAY ITS NOT A SAFETY ISSUE. WELL MAYBE THEY SHOULD DRIVE IT FOR A DAY THEY WOULD THINK OTHERWISE. IT FEELS LIKE THE STEERING WHEEL SHAFT AND ALL IS ABOUT TO FALL OUT OF THE TRUCK , I AM AFRAID TO EVEN HAVE MY FAMILY RIDE IT THE VEHICLE WITH ME. I HAVE RESEARCHED ONLINE AND THIS HAS BEEN A ONGOING PROBLEM FOR SOME TIME AND GM HAS NOT ADDRESSED THE PROBLEM. I WOULD ADVISE WHOM EVER TO GET ONLINE AND RESEARCH ALL OF THE BLOGS ETC OF PEOPLE HAVING SAME PROBLEM THEIR ARE SO MANY IT WOULD TAKE ME MONTHS TO READ THEM ALL. I SPOKE WILL GM AGAIN LAST WEEK AND THEY TOLD ME TO CONTACT YOUR OFFICE AND REPORT IT TO YOU IF I WANT THIS PROBLEM RESOLVED. I BELIEVE IT IS A SAFETY ISSUE AND SHOULD BE RECALLED. IF THE STEERING SHAFT VIBRATES LONG ENOUGH IT WILL BREAK AND THEN NO STEERING. THANK YOU FOR LOOKING INTO THIS ISSUE AND HELPING ME AND THE MILLIONS OF OTHER PEOPLE EXPERIENCING THE SAME PROBLEM. AGAIN THIS WILL BE THE THIRD TIME THIS PART HAS BEEN REPLACED FIRST AT 20,000 THEN 42,000 AND NOW AT 78,000. *TR
TL*THE CONTACT OWNS A 2005 CHEVROLET SILVERADO 2500 HD (NA). WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT BEGAN TO APPLY THE BRAKES TO MAKE A RIGHT TURN. WHILE TURNING WITH HIS FOOT ON THE BRAKE, THE CONTACT NOTICED THAT IT TOOK EXTREME EFFORT TO STEERING THE VEHICLE AND APPLY THE BRAKES. THE CONTACT PULLED OVER AND NOTICED THAT THERE WAS A HOSE LEAKING WHICH WAS CONNECTED TO THE POWER STEERING PUMP. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 05V455000 (STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS). THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 90,000.
STEERING: (1) ENGINE VIBRATION FELT IN STEERING AND SEAT WHEN BRAKES APPLIED. DEALERSHIP SAID EXCESSIVE AND SAID IT WAS THE POWERSTEERING HOSE BRINGING IN THE ENGINE VIBRATION. NO FIX. STARTED IN 2006 AND CONTINUES. (2) INTERMEDIATE IDLER ARM CAUSING KNOCKING FEEL IN STEERING WHEEL WHEN GOING OVER THE SLIGHTEST OF BUMPS. MANUFACTURE KNOWS OF PROBLEM AND ONLY BANDAIDS PROBLEM BY GREASING PART. ONCE WARRANTY IS OUT, NO FREE GREASING/LABOR. PROBLEM STARTED WITHIN 1ST YEAR AND CONTINUES. YOU HAVE TO TAKE PARTS A PART TO APPLY GREASE TO LOCATION. NO MORE GM FOR ME OR MY FAMILY OF 7 CHILDREN, AND ANY GRANDCHILDREN I AM EVER ASKED TO CO-SIGN FOR. *TR
POWER STEERING HOSE RUPTURED AND LOST BRAKES AND STEERING. HAD REPLACED AT A INDEPENDENT SHOP AND WAS TOLD BY G.M. WAS NOT ONE OF THE AFFECTED VEHICLES. *TR
TL*THE CONTACT OWNS A 2005 CHEVROLET SILVERADO 2500. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH THE BRAKES WERE ENGAGED AND A SUDDEN LOSS OF POWER STEERING OCCURRED CAUSING THE VEHICLE TO SWERVE OFF OF THE ROAD. EXTREME PRESSURE WAS APPLIED TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN REFUSED TO INSPECT THE VEHICLE AND STATED THAT THEY WERE NOT RESPONSIBLE FOR ANY UNDER CARRIAGE CORROSION REGARDLESS OF THE SEVERITY. THE MANAGER AGREED TO REPLACE THE CORRODED POWER STEERING TANK AND REPAIR THE BRAKES. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY DO NOT COVER ANY CORROSION UNDER THE SERVICE WARRANTY DUE TO THE ENVIRONMENT. THE MANUFACTURER ALSO STATED THAT THE WARRANTY WOULD NOT APPLY TO CORROSION FAILURES WHERE THE RESIDENCE WAS CLOSE TO A BEACH WITH EXPOSURE OF SALT IN THE AIR. THE FAILURE MILEAGE WAS 23,000. THE CURRENT MILEAGE WAS 28,000. UPDATED 05/28/10. *LJ UPDATED 10/12/10
ON TWO DIFFERENT OCCASIONS WITH MY 2005 CHEVROLET SILVERADO 2500 I EXPERIENCED POWER STEERING AND BRAKE LOSS AFTER STARTING THE ENGINE AND BEGINNING TO DRIVE.. STEERING WAS VERY HARD AND I HAD TO "STAND" ON THE BRAKE PEDAL TO STOP THE VEHICLE. AFTER A FEW MINUTES IT ALL BEGAN TO WORK AGAIN BUT I WAS WITHOUT POWER STEERING AND BRAKES FOR SEVERAL MINUTES. I TOOK IT TO MY DEALER AND THEY REPLACED THE BRAKE UNIT AND REPLACED A HOSE ON THE POWER STEERING PUMP. PARTS ARE PROBABLY NOT AVAILABLE AS I LEFT THEM AT THE DEALER. NOW I AM GETTING A SLIGHT SURGE WHEN BRAKES ARE APPLIED AND THIS IS ONE OF THE EVENTS THAT HAPPENED BEFORE THE FAILURE CAUSING ME TO FEAR THAT FAILURE MIGHT HAPPEN AGAIN. *TR
TL*THE CONTACT OWNS A 2005 CHEVROLET SILVERADO 2500 HD. THE CONTACT STARTED THE IGNITION AND ATTEMPTED TO DRIVE. HOWEVER, THERE WAS A LOSS OF POWER STEERING AND BRAKES. THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE ENGINE EXHIBITED A LEAKAGE OF POWER STEERING FLUID. THE TECHNICIAN REPLACED THE BRAKE BOOSTER AND POWER STEERING PUMP. THE CONTACT HAD CONCERN OF THE POTENTIAL SAFETY RISK. THE FAILURE MILEAGE WAS 42,227.
EXCESSIVE FREE PLAY IN STEERING ALONG WITH CLUNKING SOUND, ESPECIALLY ERRATIC WHILE PULLING TRAILER. AT LOW SPEEDS THE PRIMARY SYMPTOM IS THE CLUNKING, RATTLING SOUND ALONG WITH THE FREE PLAY. AT HIGHWAY SPEEDS, THE ERRATIC STEERING BECOMES THE PREDOMINATE SYMPTOM ALTHOUGH THE CLUNKING AND RATTLING SOUNDS REMAIN. *TR
STEERING HAS BEEN AN ISSUE WITH THIS TRUCK SINCE 12K AND HAS BEEN INTO THE DEALERSHIP FOR REPAIR 5 TIMES SINCE. ISSUE APPEARS ABOUT EVERY 8K-10K MILES. BEARINGS, JOINTS, SEALS, ALL SORTS OF 'CAUSES' HAVE BEEN IDENTIFIED AND EACH TIME I'M ASSURED IT IS FIXED. ONLY HAVE 54K MILES ON THIS 2005 TRUCK AND I AM AGAIN FACING THE DEALERSHIP WHO IS NOW LESS INTERESTED IN HELPING SINCE MY WARRANTY HAS EXPIRED. I'LL NEVER BUY ANOTHER CHEVROLET. *TR
TL*THE CONTACT OWNS A 2005 CHEVROLET SILVERADO 2500. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL BEGAN VIBRATING EXCESSIVELY. THE UPPER STEERING SHAFT HAS FAILED CONTINUOUSLY. ON FOUR OCCASIONS, THE DEALER HAS MADE ATTEMPTS TO REPAIR THE STEERING SHAFT. THE DEALER REFUSED TO MAKE ADDITIONAL REPAIRS UNLESS THE CONTACT ASSUMES THE REPAIR COST. THE VIN IS UNAVAILABLE. THE FIRST FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE IS NOW 127,000.
TL*THE CONTACT OWNS A 2005 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE STEERING WHEEL BINDS AT A SPECIFIC AREA WHEN IT IS TURNED MOSTLY TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY CONDUCTED A POWER STEERING PRESSURE TEST AT THE COST OF $90, BUT THEY STILL COULD NOT LOCATE THE CAUSE OF THE FAILURE. THE CHEVROLET MANUFACTURER STATED THAT THEY HAVE TO ACCEPT WHATEVER THE DEALER STATED WAS WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 12,600.
POWER STEERING PUMP WENT OUT AT 20,000 MILES . EVEN AT THESE LOW MILES GM WOULDN'T COVER IT BECAUSE IT WAS OUT OF WARRANTY 5/05. BUT THEY WOULDN'T PAY BECAUSE I USE THE TRUCK FOR PLOWING I.E TRUCK CAME FROM FACTORY SET UP TO HAVE PLOW INSTALLED. SAID PLOW WAS REASON FOR PUMP FAILURE. *TR
TL*THE CONTACT OWNS A 2005 CHEVROLET SILVERADO 2500. WHILE DRIVING 55 MPH, THE STEERING WHEEL BEGAN MAKING A NOISE WHEN TURNED TO THE LEFT OR RIGHT. IN ADDITION, THE BRAKES WERE NOT WORKING PROPERLY. THE CONTACT LOOKED UNDER THE HOOD AND NOTICED FLUID LEAKING FROM THE STEERING HYDRAULIC GEAR BOX. THE DEALER INFORMED HIM OF NHTSA CAMPAIGN ID NUMBERS 05V455000 (STEERING:HYDRAULIC POWER ASSIST, HOSE, PIPING AND CONNECTIONS) AND 05V018000 (STEERING: GEAR BOX: SHAFT SECTOR); HOWEVER, THE VEHICLE HAD ALREADY BEEN REPAIRED FOR THE FAILURES. THE FAILURE MILEAGE WAS 50,000. UPDATED 10/20/08. *JB
SPEEDOMETER WENT CRAZY AND CLUNKING IN STEERING. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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