2014 Chevrolet Silverado 2500 Owner Complaints

The contact owns a 2014 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags); however, the part to do the recall repair was unavailable. An unknown local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11700870

Incident

Nov 21, 2025

The contact owns a 2014 Chevrolet Silverado 2500. The contact stated that the driver's side front door panel inside plastic had deteriorated and disintegrated. The contact stated that the door was difficult to open. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.

NHTSA ID

11596086

Incident

Jan 1, 2024

Mileage

85,000 mi

LT295/65R20 Two Nitto Grappler G2 which were on the rear of my truck, the internal belts of the tire have separated, causing a buckle of the tire. The separation caused a bouncing rough ride. This is a safety issue when riding the vehicle and I believe eventually it would have blown. The two tires were replaced by Discount Tire under my extended warranty that I purchased with the tires. I did contact Nitto Tire and attempted to have them replace the remaining front tires, I believe they will be separating very soon. Nitto refused to replace the tires, due to the tires being over 5 years old. The tires are not worn and have 11/32’s thread. I believe Nitto has a problem with the tires separating and should be addressed.

NHTSA ID

11579606

Incident

Mar 22, 2024

Cp4 failure, left me stranded and cost me 11k in repairs. 69k miles on truck 6,427.40$ for the Bosh disaster kit. Plus additional fluids, gaskets, ect that are not included. And 3900$ in labor. This cost me little under 11k. I have full invoice at total performance diesel at 300 west robles ave, Santa Rosa. This really affects my life. And it’s a common thing for the cp4 pump. 7,500$ deposit and 2,698.38$ was my final payment.

NHTSA ID

11547604

Incident

Aug 1, 2023

When pulling out into busy traffic the TCM quit and lost all power to the wheels. Could not move. Luckily the traffic seen we had a issue and swerved to go around us. We found out later this has been a huge issue for GM with TCM on units like mine. If traffic would not have been paying attention they would have hit us and caused injuries to my family and probably theirs. Glad we were not pulling out onto a highway with high speed traffic.

NHTSA ID

11545449

Incident

Apr 14, 2023

TCM failed. Vehicle is at the dealership awaiting new part for over three months now. Continue to get extended ETA on the part, latest communication was maybe November before it ships. Last vehicle dealership had took a year for the replacement TCM Vehicle immediately went into ‘limp mode’ on highway, was very unsafe because could only go 20-25mph. Confirmed by dealer upon them working on pickup it was the TCM. They, as well as we researched, and found stated that this is widespread problem in 2011-2016 year Duramaxes. We were left vehicleless. We tow trailers for our business and fifth wheel camper for personal use. Very detrimental to our livelihood.

NHTSA ID

11545297

Incident

Jun 23, 2023

Mileage

170,318 mi

The fuel pump has put metal shaving all through my fuel system and It is available for inspection if anyone is interested in taking a look at it. It made my truck die in the middle of the highway. It put me and a lot of others in danger! AutoNation Chevrolet seen and confirmed and said it was because the cp4 fuel pump isn’t compatible with my truck and that a class action was just granted over this in 5 states. The Chevrolet dealership inspected the component. Only light that came on was change fuel filter and I got it changed just a day or two before it died on me.

NHTSA ID

11540849

Incident

Aug 15, 2023

Transmission Control Module Failed on the highway while towing and left me and family in a dangerous situation.

NHTSA ID

11540440

Incident

Apr 15, 2023

The system that failed was the CP4.2. The Cp4 is a defect that has failed; in the failure it has been ground down and it pushed metal shavings through the fuel system and it has also clogged the injectors. The failure of this system left me in a hazardous position in the middle of the highway. I could not turn or break because there was no power to my vehicle because it was not getting any fuel.

NHTSA ID

11533530

Incident

Jul 14, 2023

Stopped on a level surface, at a fuel station/bathroom stop, 6 year old granddaughter in booster seat behind driver in back seat. The seat belt was released and retracted tight over the booster seat arm rest and would not release to allow child out of the seat and child began to panic, had to cut seatbelt to get upset child out!

NHTSA ID

11533205

Incident

Jul 11, 2023

The contact owns a 2014 Chevrolet Silverado 2500. The contact stated while her husband was driving 45 MPH, several unknown warning lights illuminated, and the contact lost control of the vehicle. The driver was unable to shift gear. The driver stated that the vehicle hesitated and failed to accelerate over 20 MPH. The driver was able to continue driving to the residence. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where the vehicle was diagnosed and determined that the transmission control module (TCM) needed to be replaced. The vehicle was not repaired due to the parts not being available. The contact called the local dealer and made them aware of the failure. The dealer informed the contact that parts were not available. The manufacturer had not been informed of the failure. The failure mileage was approximately 135,000.

NHTSA ID

11522404

Incident

Nov 15, 2022

Mileage

135,000 mi

Frame has failed from rust.

NHTSA ID

11508549

Incident

Feb 22, 2023

The contact owns a 2014 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the vehicle was hesitating while depressing the accelerator pedal. The contact stated that the Service Stabili-trak message was displayed on the instrument panel. The contact diagnosed the vehicle and determined that the traction control module was defective. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 170,000.

NHTSA ID

11501109

Incident

Sep 1, 2022

Mileage

170,000 mi

I was driving on an unpaved maintained road at night and heard a loud bang and bright flash came to a stop and realized I couldn't see out of the door windows. The side curtain bags deployed. I took it into rich ford no damage was found to any sensors or to the truck. Noone wants to replace the bags or damaged interior and insurance won't file a claim due to no damage to truck.

NHTSA ID

11491688

Incident

Sep 22, 2022

The contact owns a 2014 Chevrolet Silverado 2500. The contact stated while driving at 45-49 MPH, with cruise control mode, he sustained a seizure and became unconscious. The vehicle veered off the road, drove over a curb and landed into a 6-foot ditch. The vehicle then drove over three driveways and crashed into a tree while the contact was unconscious. The air bags failed to deploy. There was no further information provided. The contact stated that the incident occurred within 175 yards. The contact was transported out of the vehicle and to the hospital by emergency units. The contact sustained a broken sternum caused by the seat belt. The contact was unsure whether a police report was filed. The vehicle was towed to a body shop; however it was not repaired. An unknown dealer was notified of the failure and contacted the manufacturer. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 21V054000 (Air Bags).The manufacturer contacted the contact and advised him that the issue would be submitted to another claim department. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 233,000.

NHTSA ID

11458197

Incident

Feb 15, 2022

Mileage

233,000 mi

While I was pulling my trailer up a grade on my 2014 Chevy Silverado 2500HD diesel truck, the fuel pump had catastrophic failure resulting in total loss of power. I had to unsafely maneuver to the shoulder of the 10 freeway west near Cabazon, CA and exit the truck near high speed traffic. I was lucky to make it to the shoulder without getting run over by the trucks in the slow lane. Had to wait hours for a tow and now have a roughly $10k repair bill. This is a known issue with the Bosch CP4 fuel pumps that Ford and GM refuse to address. Ram/Stellantis recalled their diesel trucks for 2019 and 2020 using this fuel pump. Dealer has confirmed total failure of the Bosch CP4 high pressure fuel pump as the reason for total loss of power. No warning signs whatsoever, just immediate loss of power while traveling 55 mph.

NHTSA ID

11457851

Incident

Mar 20, 2022

the Silverado 2500hd and I think 3500 work duty pickups some don't come with a stabilizer damper for steering my 2014 work truck with only 19k miles has a shake so bad you can't drive on the highway, I first noticed the shimmer at 2 yrs the deal did alignments and said they could not find what caused it, now I took the truck in for check engine on an o2 sensor they said catalytic converter went bad and it needed alignment so I said yes to the o2 sensor and alignment then I leave the check engine light pops on and when trying to drive over 35 mph the steering wheel violently shakes back and worth, I talked to a commercial tech he said the stabilizer always goes bad on these and so does all the youtube videos but some videos show that some trucks have a stabilizer and some don't, but do have the mounting holes.

NHTSA ID

11444182

Incident

Dec 11, 2021

Takata Recall. The contact owns a 2014 Chevrolet Silverado 2500. The contact received a recall notification for NHTSA Campaign Number: 21V054000 (Air Bags) however, the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not notified of the issue. The manufacturer was notified of the issue and informed the contact that the parts for the recall repair were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11443917

Incident

Dec 15, 2021

Takata Recall. The contact owns a 2014 Chevrolet Silverado 2500. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Neither the dealer nor the manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA ID

11425812

Incident

Jul 21, 2021

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11407047

Incident

Apr 8, 2021

WHILE DRIVING FROM MICHIGAN INTO NEW YORK TO DELIVER AN RV TO A DEALERSHIP MY TRUCK EXPERIENCED A FUEL DEFICIENCY AND STALLED WHILE TRAVELING ON A HIGHWAY. I FIRST THOUGHT IT WAS THE FUEL FILTER BUT THAT DID NOT RESOLVE THE ISSUE AND IN TOWING IT INTO A SERVICE SHOP THEY DETERMINED THE BOSCH CP4 FUEL PUMP HAD QUIT DUE TO METAL SHAVINGS WHICH RESULTED IN THE ENTIRE FUEL SYSTEM NEEDING TO BE REPLACED. THIS COST ME OVER $15,000. IT'S MY UNDERSTANDING THAT THIS PUMP IS NOT COMPATIBLE WITH THE FUEL IN THE UNITED STATES AND THERE HAS BEEN A CLASS ACTION SUIT FILED IN TEXAS. IT IS ALSO MY UNDERSTANDING THAT GM TRIED TO HAVE THE CASE DISMISSED BUT THE TEXAS JUDGE DID NOT ALLOW FOR A DISMISSAL. I HAVE SEVERAL COPIES OF REPAIR AND TRAVEL EXPENSES RELATED TO THIS ISSUE AS WELL AS LOST INCOME AS I USE MY TRUCK FOR DELIVERIES. I WILL PROVIDE COPIES OF THESE WHEN NECESSARY AS MY SCANNER IS NOT CURRENTLY WORKING. THIS ISSUE SHOULD DEFINITELY BE CONSIDERED AS A RECALL ISSUE AS THIS IS A VERY EXPENSIVE REPAIR NOT TO MENTION THE DANGER OF THE FUEL SYSTEM QUITTING UNEXPECTEDLY.

NHTSA ID

11363503

Incident

Jul 29, 2020

Mileage

170,000 mi

WHILE TRANSPORTING MY 27FT CAMPER TO CAMPGROUND, MULTIPLE TIME DURING TRANSPORTATION THE BREAKS HAD TO BE PUSHED CLEAR TO THE FLOOR AND WERE NOT ACTIVATING BREAK SYSTEM! VERY SCARY!! ALSO HAPPENED AGAIN AFTER RETURNING HOME AND NO CAMPER ATTACHED WHILE ON VERY WINDING AND STEEP ROUTE!!

NHTSA ID

11337838

Incident

Jun 19, 2020

Mileage

58,800 mi

SINCE OWNING THIS TRUCK BRAND NEW IN 2014 I HAVE REPLACED BOTH DRIVERS SIDE AND PASSENGER SIDE FRONT HEAD LAMPS A MULTITUDE OF TIMES. TOO MANY TO COUNT. SOMETIMES THEY LAST A COUPLE MONTHS, SOMETIMES LONGER. THIS IS ABSURD.

NHTSA ID

11308832

Incident

Feb 12, 2020

I HAVE SEVERAL DTC CODES U029D U029E P0420 P220B ON THREE OCCASIONS. THESE CODE ARE TRIGGERING A LIMITED SPEED AND POSSIBLE POWER REDUCTION. THE DEALER SHIP STATES THAT GMC PROTOCOL IS TO REPLACE ONE SENSOR AT A TIME AND LET THE CUSTOMER GO SO THEY CAN BREAKDOWN AGAIN. THE PART THAT IS FAILING I AM TOLD IS THE DIESEL PARTICULATE FILTER, BUT GMC CAN NOT SUPPLY THE DEALERSHIPS WITH THE HIGH DEMAND. THIS SEEMS LIKE A FAULTY DESIGN THAT MAY WORK DURING THE WARRANTY PERIOD, BUT SHORTY FAILS AFTER. I DID REPORT EXHAUST SMELL IN THE TRUCK WHILE DRIVING . I WAS GIVEN A REPORT AND A LARGE REPAIR BILL ONLY TO BREAKDOWN IN 126 MILES.

NHTSA ID

11282684

Incident

Nov 25, 2019

Mileage

99,985 mi

AIR COMPRESSOR MALFUNCTION. DRIVING IN A PARKING LOT AT AROUND FIVE MILES AN HOUR AND HEARD A STRANGE SOUND COMING FROM THE ENGINE. BROUGHT THE TRUCK TO A COMPLETE STOP AND SOUND STOPPED (LIKE A POP). DROVE ABOUT 200 FEET AND THE CABIN BEGAN TO FILL WITH SMOKE. DROVE THE CAR TO A PARKING LOT. ALL THE GAUGES WHERE NORMAL. TOOK TO A MECHANIC AND HE REPLACED THE BAND BUT SAID THAT IT WAS THE AIR COMPRESSOR (MOTOR). HE SAID THIS SHOULDN'T HAPPEN IN A TRUCK THIS NEW. HE RECOMMENDED CHECKING FOR ANY RECALLS. PRIOR TO THIS THERE WHERE NO ISSUES.

NHTSA ID

11181466

Incident

Feb 15, 2019

Mileage

48,000 mi