2014 Chevrolet Silverado 2500 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2014 Chevrolet Silverado 2500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Fuel system817.0%
- Engine714.9%
- Airbags612.8%
- Electrical612.8%
- Powertrain (other)510.6%
- Steering48.5%
- Brakes24.3%
- Seat belts24.3%
- Other / unspecified24.3%
- Tires & wheels12.1%
- Driver assistance12.1%
- Interior & seats12.1%
- Exterior lighting12.1%
- Suspension12.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Cp4 failure, left me stranded and cost me 11k in repairs. 69k miles on truck 6,427.40$ for the Bosh disaster kit. Plus additional fluids, gaskets, ect that are not included. And 3900$ in labor. This cost me little under 11k. I have full invoice at total performance diesel at 300 west robles ave, Santa Rosa. This really affects my life. And it’s a common thing for the cp4 pump. 7,500$ deposit and 2,698.38$ was my final payment.
The fuel pump has put metal shaving all through my fuel system and It is available for inspection if anyone is interested in taking a look at it. It made my truck die in the middle of the highway. It put me and a lot of others in danger! AutoNation Chevrolet seen and confirmed and said it was because the cp4 fuel pump isn’t compatible with my truck and that a class action was just granted over this in 5 states. The Chevrolet dealership inspected the component. Only light that came on was change fuel filter and I got it changed just a day or two before it died on me.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The fuel pump has put metal shaving all through my fuel system and It is available for inspection if anyone is interested in taking a look at it. It made my truck die in the middle of the highway. It put me and a lot of others in danger! AutoNation Chevrolet seen and confirmed and said it was because the cp4 fuel pump isn’t compatible with my truck and that a class action was just granted over this in 5 states. The Chevrolet dealership inspected the component. Only light that came on was change fuel filter and I got it changed just a day or two before it died on me.
While I was pulling my trailer up a grade on my 2014 Chevy Silverado 2500HD diesel truck, the fuel pump had catastrophic failure resulting in total loss of power. I had to unsafely maneuver to the shoulder of the 10 freeway west near Cabazon, CA and exit the truck near high speed traffic. I was lucky to make it to the shoulder without getting run over by the trucks in the slow lane. Had to wait hours for a tow and now have a roughly $10k repair bill. This is a known issue with the Bosch CP4 fuel pumps that Ford and GM refuse to address. Ram/Stellantis recalled their diesel trucks for 2019 and 2020 using this fuel pump. Dealer has confirmed total failure of the Bosch CP4 high pressure fuel pump as the reason for total loss of power. No warning signs whatsoever, just immediate loss of power while traveling 55 mph.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The contact owns a 2014 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags); however, the part to do the recall repair was unavailable. An unknown local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I was driving on an unpaved maintained road at night and heard a loud bang and bright flash came to a stop and realized I couldn't see out of the door windows. The side curtain bags deployed. I took it into rich ford no damage was found to any sensors or to the truck. Noone wants to replace the bags or damaged interior and insurance won't file a claim due to no damage to truck.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TCM failed. Vehicle is at the dealership awaiting new part for over three months now. Continue to get extended ETA on the part, latest communication was maybe November before it ships. Last vehicle dealership had took a year for the replacement TCM Vehicle immediately went into ‘limp mode’ on highway, was very unsafe because could only go 20-25mph. Confirmed by dealer upon them working on pickup it was the TCM. They, as well as we researched, and found stated that this is widespread problem in 2011-2016 year Duramaxes. We were left vehicleless. We tow trailers for our business and fifth wheel camper for personal use. Very detrimental to our livelihood.
Transmission Control Module Failed on the highway while towing and left me and family in a dangerous situation.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
When pulling out into busy traffic the TCM quit and lost all power to the wheels. Could not move. Luckily the traffic seen we had a issue and swerved to go around us. We found out later this has been a huge issue for GM with TCM on units like mine. If traffic would not have been paying attention they would have hit us and caused injuries to my family and probably theirs. Glad we were not pulling out onto a highway with high speed traffic.
The contact owns a 2014 Chevrolet Silverado 2500. The contact stated while her husband was driving 45 MPH, several unknown warning lights illuminated, and the contact lost control of the vehicle. The driver was unable to shift gear. The driver stated that the vehicle hesitated and failed to accelerate over 20 MPH. The driver was able to continue driving to the residence. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where the vehicle was diagnosed and determined that the transmission control module (TCM) needed to be replaced. The vehicle was not repaired due to the parts not being available. The contact called the local dealer and made them aware of the failure. The dealer informed the contact that parts were not available. The manufacturer had not been informed of the failure. The failure mileage was approximately 135,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
the Silverado 2500hd and I think 3500 work duty pickups some don't come with a stabilizer damper for steering my 2014 work truck with only 19k miles has a shake so bad you can't drive on the highway, I first noticed the shimmer at 2 yrs the deal did alignments and said they could not find what caused it, now I took the truck in for check engine on an o2 sensor they said catalytic converter went bad and it needed alignment so I said yes to the o2 sensor and alignment then I leave the check engine light pops on and when trying to drive over 35 mph the steering wheel violently shakes back and worth, I talked to a commercial tech he said the stabilizer always goes bad on these and so does all the youtube videos but some videos show that some trucks have a stabilizer and some don't, but do have the mounting holes.
AT SLOW SPEEDS WHEN BACKING UP THE STEERING WHEEL GET HARD AND THEN LOOSEND UP. MOVING FORWARD AND MAKING A TURN THE STEERING WHEEL GET HARD AGAIN AND THEN LOOSENDS UP. IT BECOMES A STRUGGLE TO TURN GET HARD AND THEN LOOSENDS UP. THIS STARTED HAPPENING AT 30000 MILES AND CONTINUES. THIS PROBLEM IS VERY UNSAFE IF THAT STEERING DOES NOT LOOSEN UP AT HIGHER SPEEDS IT COULD MEAN DEATH AND INJURIES TO OTHER PARTIES. THIS PROBLEM HAS CONTINUED TO HAPPEN TO US OVER 15 TIMES. I BOUGHT THIS VEHICLE BRAND NEW OF THE LOT, IM THE ONLY OWNER.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
WHILE TRANSPORTING MY 27FT CAMPER TO CAMPGROUND, MULTIPLE TIME DURING TRANSPORTATION THE BREAKS HAD TO BE PUSHED CLEAR TO THE FLOOR AND WERE NOT ACTIVATING BREAK SYSTEM! VERY SCARY!! ALSO HAPPENED AGAIN AFTER RETURNING HOME AND NO CAMPER ATTACHED WHILE ON VERY WINDING AND STEEP ROUTE!!
THE ABS ENGAGES AT SLOW SPEEDS INCLUDING DRY CONDITIONS, LEADING TO TOTAL LOSS OF BRAKING AND INCREASED STOPPING DISTANCES. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
Stopped on a level surface, at a fuel station/bathroom stop, 6 year old granddaughter in booster seat behind driver in back seat. The seat belt was released and retracted tight over the booster seat arm rest and would not release to allow child out of the seat and child began to panic, had to cut seatbelt to get upset child out!
The contact owns a 2014 Chevrolet Silverado 2500. The contact stated while driving at 45-49 MPH, with cruise control mode, he sustained a seizure and became unconscious. The vehicle veered off the road, drove over a curb and landed into a 6-foot ditch. The vehicle then drove over three driveways and crashed into a tree while the contact was unconscious. The air bags failed to deploy. There was no further information provided. The contact stated that the incident occurred within 175 yards. The contact was transported out of the vehicle and to the hospital by emergency units. The contact sustained a broken sternum caused by the seat belt. The contact was unsure whether a police report was filed. The vehicle was towed to a body shop; however it was not repaired. An unknown dealer was notified of the failure and contacted the manufacturer. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 21V054000 (Air Bags).The manufacturer contacted the contact and advised him that the issue would be submitted to another claim department. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 233,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The contact owns a 2014 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the vehicle was hesitating while depressing the accelerator pedal. The contact stated that the Service Stabili-trak message was displayed on the instrument panel. The contact diagnosed the vehicle and determined that the traction control module was defective. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 170,000.
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE ENGINE STARTED RATTLING, AND THE ENGINE AND TRACTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,210.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
LT295/65R20 Two Nitto Grappler G2 which were on the rear of my truck, the internal belts of the tire have separated, causing a buckle of the tire. The separation caused a bouncing rough ride. This is a safety issue when riding the vehicle and I believe eventually it would have blown. The two tires were replaced by Discount Tire under my extended warranty that I purchased with the tires. I did contact Nitto Tire and attempted to have them replace the remaining front tires, I believe they will be separating very soon. Nitto refused to replace the tires, due to the tires being over 5 years old. The tires are not worn and have 11/32’s thread. I believe Nitto has a problem with the tires separating and should be addressed.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
WHILE DRIVING THE VEHICLE THE CHECK ENGINE LIGHT COMES ON, THE STABILITRAK LIGHT COMES ON AND THE VEHICLE SHUTS OFF. WITHIN SECONDS THE ENGINE RESTARTS. THE MOST COMMON OCCURRENCE IS WHEN TRAVELING ON BUMPY ROADS. WHEN THIS HAPPENS AT FREEWAY SPEEDS, THE SAME WILL HAPPEN, AND THE CRUISE CONTROL WILL DISCONNECT, AND CANNOT BE RESET UNTIL AROUND 30 MINUTES. AGAIN, THE ENGINE WILL DIE AND IMMEDIATELY RESTART. THIS IS HAPPENING MUCH MORE FREQUENTLY LATELY. THE VEHICLE HAS APPROXIMATELY 95,000 MILES ON THE ODOMETER.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The contact owns a 2014 Chevrolet Silverado 2500. The contact stated that the driver's side front door panel inside plastic had deteriorated and disintegrated. The contact stated that the door was difficult to open. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
SINCE OWNING THIS TRUCK BRAND NEW IN 2014 I HAVE REPLACED BOTH DRIVERS SIDE AND PASSENGER SIDE FRONT HEAD LAMPS A MULTITUDE OF TIMES. TOO MANY TO COUNT. SOMETIMES THEY LAST A COUPLE MONTHS, SOMETIMES LONGER. THIS IS ABSURD.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
the Silverado 2500hd and I think 3500 work duty pickups some don't come with a stabilizer damper for steering my 2014 work truck with only 19k miles has a shake so bad you can't drive on the highway, I first noticed the shimmer at 2 yrs the deal did alignments and said they could not find what caused it, now I took the truck in for check engine on an o2 sensor they said catalytic converter went bad and it needed alignment so I said yes to the o2 sensor and alignment then I leave the check engine light pops on and when trying to drive over 35 mph the steering wheel violently shakes back and worth, I talked to a commercial tech he said the stabilizer always goes bad on these and so does all the youtube videos but some videos show that some trucks have a stabilizer and some don't, but do have the mounting holes.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .