2018 Chevrolet Silverado 2500 Problems

2018 Chevy Silverado 2500Diesel Duramax (63,000 miles & Garage kept) While pulling 37' camper on flat terrain, Push Rod bent and broke in half - violently shaking and missing; Engine was ruined. Engine light did not appear until after it started shaking. Luckily this happened before crossing over steep mountain where we would not have been able to get off road or control vehicle and camper behind us. Truck was towed to Chevy dealership; had to wait until 10 days to learn extent of damage. Repair cost was going to be $26,000 and though our truck's trade in value was $37000 before this event, we were offered just $12000 for trade in. Though we had been led to believe that a Chevy Duramax was highly regarded for durability and longevity, we decided to purchase a RAM Truck. NO MORE CHEVYS for us! Contacted Chevy Customer Assistance but because we traded, they would not offer any financial assistance because we took the dealership's offer and traded the next day. We just couldn't stand a $26000 hit on an 8 year old vehicle and had to absorb that amount with our trade in.

The contact's son owns a 2018 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the check engine and “Service Vehicle" messages was displayed. The vehicle was taken to a local dealer, where it was diagnosed that the diesel exhaust fluid (DEF) and catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 109,000. The VIN was not available.

Rear defroster seemed to short circuit and over heated causing my back window to break. There was no warning, no light that alerted me to this going on. I had it inspected by a local Chevy dealership and they have indeed confirmed that it short circuited and caused the damage to my rear window. They also removed the fuse to prevent anything further from happening and told me it could have completely caught on fire.

Odometer Fraud. The contact purchased a 2018 Chevrolet Silverado 2500. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 92,985. While attempting to register the vehicle, it was discovered that the title mileage was approximately 215,000.

The truck kept going into limp mode and when taken to the dealership it was found to have metal in the fuel. According to the report from the dealership they stated that this indicated the injection pump had come apart internally and sent metal throughout the system. It has since been repaired at a high cost to myself. The generation of truck made before mine had a recall for the same thing and I feel that they have not fixed the problem or it wouldn't have happened to my truck. Seems like a manufacturing defect. When in limp mode the truck does not operate at the speed limit required for highway driving. There was no indication prior to the failure.

2 low pressure fuel pumps have failed. truck stalls in traffic. currently in show with extremely large bill for repair.

2018 Chevy Silverado 2500Diesel Duramax (63,000 miles & Garage kept) While pulling 37' camper on flat terrain, Push Rod bent and broke in half - violently shaking and missing; Engine was ruined. Engine light did not appear until after it started shaking. Luckily this happened before crossing over steep mountain where we would not have been able to get off road or control vehicle and camper behind us. Truck was towed to Chevy dealership; had to wait until 10 days to learn extent of damage. Repair cost was going to be $26,000 and though our truck's trade in value was $37000 before this event, we were offered just $12000 for trade in. Though we had been led to believe that a Chevy Duramax was highly regarded for durability and longevity, we decided to purchase a RAM Truck. NO MORE CHEVYS for us! Contacted Chevy Customer Assistance but because we traded, they would not offer any financial assistance because we took the dealership's offer and traded the next day. We just couldn't stand a $26000 hit on an 8 year old vehicle and had to absorb that amount with our trade in.

70,000 mile complete transmission failure despite being serviced on-time, as per the guidance. Failure happened while driving and it became dangerous to try to maintain highway speed. Quoted $8390 to replace by the local Chevy dealership and quoted 4-6 weeks delivery for backordered parts. This is an unacceptable situation that GM and other manufacturers have artificially manufactured. They design everything to the bare minimum to save fractions of a cent per part, and then they intentionally make the parts unavailable and then the dealership pushes you to trade the broken vehicle in at a massive loss just so you can get back on the road in a newer, more expensive vehicle. This sort of behavior is causing immense financial harm to American families.

Vehicle displays airbag deployment codes, airbag sound was heard, airbag agent smell is present yet no airbags were deployed in the vehicle. Yes it is available for inspection on request, it will be inspected by insurance adjusters in the next week.

Frontal driver airbag deployed spontaneously while vehicle was stopped at a stop sign. No collision or impact occurred. Deployment produced excessive smoke and heat. Minor burn to hand resulted from deployment.

tail light assembly falls out of the truck body due to faulty bolt connections that fail ( crumble and break off) due to heat from parking in the sun

Dashboard lights and audio system shut off randomly for one second while driving, and then turned back on. when shutting the truck off, all power was lost for one second

The contact owns a 2018 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Chevrolet Silverado 2500. The contact received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Chevrolet Silverado 2500. The contact stated while driving 65 MPH and towing a Coleman 250 TQ toy hauler, the service trailer brake system warning message initially appeared on the instrument panel and then changed to service stabilitrak. An audible warning chime also sounded from the vehicle during the failure. The contact was able to slow down and stop the vehicle despite the failure. The manufacturer was initially notified of the failure and the contact was referred to the dealer for assistance. The vehicle was taken to the dealer where an attempt to repair the trailer brake system was performed; however, the failure persisted. The dealer also informed him that the failure may be related to the toy hauler. The manufacturer was also notified of the failure and referred him to the dealer for assistance. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2018 Chevrolet Silverado 2500. The contact stated while starting the vehicle, there was a trailer brake control default message displayed. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,000.

While driving my vehicle I began to notice a severe shake. Upon pulling over I found the driver rear tire tread had separated and bulged to were the inner part of tread bulged about 12 inches long and approximately 2-3 inches higher than the rest of the tread. It happened a second time to the passenger rear tire in the same manner a little over 1000 miles later. Approximately 21,000 miles. Both times the vehicle shook violently. Each instance I had to purchase a new tire out of my pocket. Lt 265/60r20

Goodyear Wrangler SR-A (LT265/60R-20) Experienced sudden and hard steering wheel shake at 35mph. Belt separated in tires causing bulging on the outside half of the tread on Driver Side Rear Tire. Cupping apparent prior to separation on all 4 tires. Tires were properly inflated and were still maintaining proper PSI after belt separation.

THERE IS NO PASSENGER SEAT BELT WARNING AUDIO OR VISUAL. THE DEALER SAID THAT THIS VEHICLE DOESN'T HAVE A SENSOR TO TELL IF SOMEONE IS IN THE SEAT OR NOT. BUT THEY "ASSURED" ME THAT THE PASSENGER AIR BAGS STILL WOULD WORK. EVEN THOUGH IT HAS BEEN SHOWN THAT AIR BAGS BY THEM SELVES ARE NOT AS EFFECTIVE. I READ THAT CHEVROLET OFFERED TO INSTALL AN ON OFF SWITCH FOR THE AIR BAGS, THE WRONG THING TO DO IN MY OPINION. THE SEAT BELT WARNING SYSTEM SHOULD BE A REQUIREMENT NOT AN OPTION.

WHEN EVER THE VEHICLE IS IN MOTION. PASSENGER SEAT DOES NOT HAVE THE REMINDER OR WARNING SYSTEM TO ALERT THE OCCUPANT TO BUCKLE UP SHOULD THEY FORGET. MY DEALER STATES THE PASSENGER AIR BAG SYSTEM IS ACTIVE FULL TIME HOWEVER IT IS ONLY MARGINALLY EFFECTIVE SHOULD THE PASSENGER FAIL TO SECURE THEIR SEAT BELT. ADDITIONALLY, THERE IS NO DASH INDICATOR SHOWING THE PASSENGER SEAT BELT BUCLKE/NO-BUCKLE STATUS AS SHOWN ON PAGE 86 OF THE 2018 SILVERADO OWNERS MANUAL WHICH DISCUSSES THE PASSENGER SENSING SYSTEM AND AIRBAG STATUS INDICATOR WHICH IS NOT PRESENT IN THIS LINE OF VEHICLES. PAGE 145 OF THE 2018 SILVERADO OWNERS MANUAL STATES THERE "MAY" BE A REMINDER LIGHT NEAR THE AIRBAG STATUS INDICATOR WHICH IS NOT INSTALLED ON THIS LINE OF VEHICLES. VIEWING SIMILAR VEHICLES, THIS CONDITION IS PRESENT IN A MINIMUM OF MODEL YEARS 2017 THROUGH 2020 CHEVROLET AND GMC 2500/3500 HD CREW CAB VEHICLES. CONTACTED GENERAL MOTORS CUSTOMER SERVICE ON 4/10/2018 & 4/24/2018 FILED GM CASE [XXX]. GM REP CALLED BACK 4/30/2018 AND THEIR SOLUTION WAS TO HAVE MY DEALERSHIP INSTALL AN AIRBAG ON/OFF SWITCH TO DISABLE THE AIRBAG. NOT A SUITABLE RESOLUTION TO THIS SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

WHEN EVER THE VEHICLE IS IN MOTION. PASSENGER SEAT DOES NOT HAVE THE REMINDER OR WARNING SYSTEM TO ALERT THE OCCUPANT TO BUCKLE UP SHOULD THEY FORGET. MY DEALER STATES THE PASSENGER AIR BAG SYSTEM IS ACTIVE FULL TIME HOWEVER IT IS ONLY MARGINALLY EFFECTIVE SHOULD THE PASSENGER FAIL TO SECURE THEIR SEAT BELT. ADDITIONALLY, THERE IS NO DASH INDICATOR SHOWING THE PASSENGER SEAT BELT BUCLKE/NO-BUCKLE STATUS AS SHOWN ON PAGE 86 OF THE 2018 SILVERADO OWNERS MANUAL WHICH DISCUSSES THE PASSENGER SENSING SYSTEM AND AIRBAG STATUS INDICATOR WHICH IS NOT PRESENT IN THIS LINE OF VEHICLES. PAGE 145 OF THE 2018 SILVERADO OWNERS MANUAL STATES THERE "MAY" BE A REMINDER LIGHT NEAR THE AIRBAG STATUS INDICATOR WHICH IS NOT INSTALLED ON THIS LINE OF VEHICLES. VIEWING SIMILAR VEHICLES, THIS CONDITION IS PRESENT IN A MINIMUM OF MODEL YEARS 2017 THROUGH 2020 CHEVROLET AND GMC 2500/3500 HD CREW CAB VEHICLES. CONTACTED GENERAL MOTORS CUSTOMER SERVICE ON 4/10/2018 & 4/24/2018 FILED GM CASE [XXX]. GM REP CALLED BACK 4/30/2018 AND THEIR SOLUTION WAS TO HAVE MY DEALERSHIP INSTALL AN AIRBAG ON/OFF SWITCH TO DISABLE THE AIRBAG. NOT A SUITABLE RESOLUTION TO THIS SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

The contact owns a 2018 GMC Sierra 2500. The contact stated that while the vehicle was parked with the engine idling for approximately ten minutes, the rear crew cab window suddenly shattered. During the failure, the rear window defroster was activated. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer and manufacturer were notified of the failure. The failure mileage was 30,000.

Dash Warning: Check Engine Light, "Engine Power is Reduced!" and Traction Control. Code Reader Results: P2138 (APP) Accelerator Pedal Position Sensors - Not Plausible. Replaced with NEW OEM Part(s) - APP, Electrical Throttle Body and M15 Fuse - which did NOT fix issues and now due to safety concerns (further damage to vehicle and personal preservation) will be towing to dealership for diagnosis. Believe to be a known WIRING issues most likely due to WATER exposure/ SHORT in Connectors. - See IP, ECM/PCM and possible false activation to the APP circuit. This should be a RECALL due to the severity of mechanical issues of the malfunctioning system.

I’m have 1-2” dead space in steering. It is hard to stay in lane on highway as when a road dip takes extra movement keep straight. I was told this is normal but had dealer change steering box. Replacement helped a lot but truck is starting to get the 1-2” of play once again. Seems like similar issue to 2016 model year.

VIBRATIONS AT 65-85 MPH. TRUCK SHAKES SO BAD IT'S UNSAFE TO DRIVE. *TR