Owner-reported complaints naming the brake system, filed with NHTSA
Data refreshed
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2002 Chevrolet Silverado 3500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 23 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
2002 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO SEVERAL FUEL INJECTOR FAILURES AND OEM UNCOATED CARBON STEEL BRAKE LINES. *M THE CONSUMER STATED GM WITHHELD MATERIAL FACTS CONCERNING DURAMAX LB7 DIESEL FUEL INJECTOR FAILURES IN VIOLATION OF MISSOURI MERCHANDISING PRACTICES ACT AT THE TIME OF SALE AND DELIVERY. *JS
WHEN POSITIONING MY TRUCK TO HOOK UP MY 5TH WHEEL CAMPER I LOST MY BRAKES. THERE WAS NO WARNING OF ANY KIND AND I WASN'T SURE UNTIL I GOT OUT AND SAW THE PUDDLE . EVEN AFTER MOVING THE TRUCK AN LOSING MORE FLUID THERE WAS STILL NO WARNING. I HATE TO THINK IF HAD HOOKED UP AND BEEN DOWN THE HIGHWAY WHEN CORRODED METAL LINES BLEW OUT!
WHILE DRIVING THE VEHICLE JUST COMPLETELY SHUTS OFF, I HAVE REPLACED EVERYTHING & 1 YEAR LATER AND 25,000 MILES LATER & 5 ACCIDENTS THE VEHICLE STILL DOES IT NOW IT WONT EVEN START. THIS IS VERY DANGEROUS AND THERE SHOULD BE A RE-CALL ON THIS I'VE READ THAT THIS IS VERY COMMON IN THIS VEHICLE AND THERE ARE VARIOUS RECALLS ON THE WIRING HARNESS, TRANSMISSION, FUEL LINE, FILTER, HEADLIGHTS, TOWING PACKAGE, BRAKE SYSTEM, BRAKE LIGHTS, BRAKE WARNING LIGHTS. EVERYBODY WHO IS EXPERIENCING THIS ISSUE SHOULD FILE A COMPLAINT TO RESOLVE THIS ISSUE. I ALMOST LOST MY LIFE MANY TIMES AND I LOST ALOT OF MONEY ON THIS VEHICLE GM SHOULD TAKE THIS TRUCK BACK THAT'S FOR SURE 2002 C3500 EXPRESS / CUTAWAY DURAMAX DIESEL *TR
TL* THE CONTACT OWNS A 2002 CHEVROLET C/K 3500. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, HE DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE CONTINUED TRAVELING INTO THE INTERSECTION UNTIL THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE FRONT BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED FOUR ADDITIONAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS UNAVAILABLE.
BRAKE LINE FAILURE. COMING TO STOP LIGHT, BRAKES WENT OUT CAUSING ME TO RUN THE LIGHT ALMOST CAUSING MAJOR ACCIDENT. THIS HAPPENED IN FEB 2013. HAD BRAKE LINE REPAIRED. IN JUNE 2013 SAME THING HAPPENED AGAIN / DIFFERENT BRAKE LINE. NEED TO REPLACE ALL BRAKE LINES. *TR
WHILE STOPPING; BRAKE PEDAL WENT TO THE FLOOR AND WAS BARELY ABLE TO STOP VEHICLE. IF I HAD BEEN DIVING @ HIGHWAY SPEED I WOULD NOT HAVE BEEN ABLE TO STOP AND WOULD HAVE BEEN IN A BAD ACCIDENT. AFTER GETTING OUT OF VEHICLE, FOUND BRAKE FLUID LEAKING ON GROUND UNDER VEHICLE THAT WAS COMING FROM ABOVE LEFT FRAME MEMBER JUST TO REAR OF FIREWALL @ LOCATION WERE BRAKE LINES ALL COME TOGETHER. THERE WAS A LINE OF BRAKE FLUID ON PAVEMENT THE ENTIRE DISTANCE THAT I HAD BEEN TRYING TO STOP. BRAKE LINES APPEARED TO BE RUSTED THRU ALSO OBSERVED THAT FUEL LINES BADLY RUSTED ALSO. I HAVE SINCE FOUND OUT THAT THIS IS AN ONGOING PROBLEM WITH CHEVROLET TRUCKS AND THAT GM HAS MADE A KIT TO REPAIR PROBLEM. THIS IS SERIOUS DESIGN FLAW THAT GM SHOULD ISSUE A RECALL AND FIX @ THEIR EXPENSE. THERE SHOULD BE AN IMMEDIATE SAFETY RECALL TO ADDRESS THE PROBLEM BEFORE SOMEONE GET SERIOUSLY INJURED OR KILLED. *TR
BRAKE FAILED COMING INTO HOME'S DRIVEWAY WHICH RESULTED IN CRASH WITH MINOR DAMAGE. INSPECTION SHOWED THAT THE REAR BRAKE LINES WERE COMPLETELY RUSTED THROUGH. *TR
TL* THE CONTACT OWNS A 2002 CHEVROLET C3500. THE CONTACT WAS DRIVING APPROXIMATLEY 25 MPH WHEN THE BRAKES WERE APPLIED AND THE PEDAL WENT TO THE FLOORBOARD WITHOUT THE VEHICLE STOPPING. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD WITHOUT A CRASH. THE CONTACT CHECKED THE MASTER CYLINDER AND FOUND THAT THE BRAKE FLUID WAS DEPLETED AND HE COULD SEE BRAKE FLUID LEAKING FROM UNDER THE VEHICLE. THE FAILURE WAS CAUSED BY A RUPTURE OF ONE OF THE MASTER CYLINDER BRAKE LINES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 41,500.
S10 APPROPRIATE HANDLING -COPY OF A LETTER TO THE PRESIDENT RE THE DANGERS OF RUPTURING BRAKE LINES ON A 2002 CHEVROLET SILVERADO 3500. *TGW THE CONSUMER STATED THE VEHICLE NEEDED FRONT BRAKE PADS, ROTORS WHICH WERE MORE RUSTED OUT THAN WORN AND ONE CALIPER. AS THE CONSUMER WAS BLEEDING THE AIR FROM THE HYDRAULIC CIRCUIT, HE NOTICED BRAKE FLUID POURING OUT OF THREE LOCATIONS ON THE DRIVER'S SIDE. THE STEEL BRAKE LINES HAD RUPTURED ON BOTH HYDRAULIC CIRCUITS DUE TO THE STEEL LINES RUSTING OUT. THE CONSUMER REPLACED ALL OF THE STEEL LINES, AS SOME OF THE RUST WAS HIDDEN FROM VIEW WITHIN PLASTIC RETAINERS. *JB
HUSBAND PERFORMED OIL CHANGE ON TRUCK. TRUCK IS DRIVEN INFREQUENTLY, ONLY USED FOR TOWING MY HORSE TRAILER, SO OIL IS ONLY CHANGED ABOUT ONCE A YEAR, AND TRUCK IS GARAGE KEPT. WHEN UNDERNEATH TRUCK, HUSBAND NOTICED THAT ALL BRAKE LINES FEEDING INTO THE ABS UNIT ARE SEVERELY CORRODED AND COULD FAIL AT ANY TIME. BASED ON CONDITION OF BRAKE LINES, HUSBAND (A MECHANIC) FEELS ABS UNIT IS PROBABLY FULL OF RUST AS WELL. ENTIRE BRAKING SYSTEM MAY BE COMPROMISED AND FULL OF RUST. TRUCK WILL NOT BE SAFE TO DRIVE UNTIL BRAKE LINES ARE REPLACED, AND POTENTIALLY ENTIRE BRAKING SYSTEM IS OVERHAULED. CALLED DEALERSHIP, THEY REFUSED TO DO ANYTHING BECAUSE THE TRUCK IS OUT OF WARRANTY. WE HAVE CONTACTED CHEVROLET DIRECTLY AND ARE AWAITING A RETURN PHONE CALL. MY HUSBAND HAS 30 AND 40 YEAR OLD CARS AT HOME THAT HAVE CLEANER ORIGINAL BRAKE LINES THAN OUR 10 YEAR OLD TRUCK DOES.
ANTI-LOCK BRAKING SYSTEM CONSISTENTLY ENGAGES WHEN AT SLOW-SPEED STOPPING (5-8 MPH). PROBLEM STARTED AT THE 40,000 MILE MARK. DEALER INFORMED THAT THERE IS A RECALL ON THE ISSUE BUT MY VIN DOES NOT QUALIFY. *TR
HYDRAULIC:ANTILOCK DURING LOW-SPEED BRAKE APPLICATIONS THE BRAKES PUSH BACK AND DON'T NOT STOP THE TRUCK THE POWER STEERING ALSO CUTS OUT WHEN THIS HAPPENS. *TR
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE FRONT BRAKE SENSOR HAS FAILED BECAUSE OF CORROSION. THE VEHICLE WAS TAKEN TO THE DEALER AND HE WAS ADVISED THAT SINCE THE WARRANTY EXPIRED NO ASSISTANCE WOULD BE PROVIDED. THE FAILURE MILEAGE WAS 135,000.
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT THE PARKING BRAKE WILL NOT HOLD, WHICH CAUSES UNINTENDED VEHICLE MOVEMENT. HE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND THE MECHANIC ATTEMPTED TO ADJUST THE CABLES. IMMEDIATELY AFTER THE REPAIR, THE FAILURE CONTINUED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V161000 (PARKING BRAKE); THEREFORE, THEY WOULD NOT ASSUME ANY RESPONSIBILITY. THE VEHICLE HAS NOT BEEN REPAIRED ACCORDING TO THE RECALL. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 71,500.
UNDER NORMAL BRAKING CONDITIONS THE ANTI LOCK BRAKING SYSTEM WILL ACTIVATE AT LOW SPEED, AROUND 7-10 MILES PER HOUR. CONTACTED LOCAL DEALER AND THEY TOLD ME IT WAS TYPICALLY THE WHEEL SPEED SENSOR THAT CAUSES THIS PROBLEM. THERE WAS A RECALL ISSUED BY GM BUT MY TRUCK DID NOT FALL IN THIS RECALL DUE TO THE VIN NUMBER. WHEEL SPEED SENSORS WERE REPLACED TO FIX THIS ISSUE. *JB
TL*- THE CONTACT STATED THAT WHEN THE PARKING BRAKE ON THE 2002 CHEVROLET SILVERADO 3500 WAS ENGAGED IT WOULD ONLY HOLD THE VEHICLE FOR A FEW SECONDS. THE CONTACT STATED THAT ONCE HE EXITED THE VEHICLE IT WOULD ROLL AWAY. THE CONTACT STATED THIS HAPPENED WHEN VEHICLE WAS PARKED ON A FLAT SURFACE OR A HILL. THIS CONTACT STATED THIS RESULTED IN NUMEROUS CRASHES. THE CURRENT AND FAILURE MILEAGE WAS 30000. THERE WAS A RECALL REPAIR COMPLETED FOR THIS PROBLEM; HOWEVER, THE PROBLEM RECURRED. THE CONTACT STATED THE ROTORS WERE PITTED AND RUSTED, WHICH MADE IT DIFFICULT TO STOP THE VEHICLE. THE DEALERSHIP INSPECTED VEHICLE. HOWEVER, DID NOT COME TO ANY CONCLUSION AS TO WHAT CAUSES THIS TO HAPPEN. THE DEALERSHIP REFUSED TO PERFORM ANY SERVICE ON THE VEHICLE. THE VEHICLE CURRENTLY HAS 30000 MILES. *AK
DT*: THE CONTACT STATED WHILE DRIVING 7 MPH ON NORMAL ROAD CONDITIONS, THERE WAS NO BRAKING ACTION WHEN TRYING TO STOP. NO WARNING LIGHTS WERE ILLUMINATED TO ALERT THE DRIVER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO INDICATED THE ANTILOCK BRAKE SYSTEM (ABS) HAD A RECALL # 05V379000 REGARDING SERVICE BRAKES, HYDRAULIC:ANTILOCK, FOR THOSE VEHICLES DUE TO A SPEED SENSOR FAILURE. ALL VEHICLES OPERATED IN SALT BELT STATES MAY BE AFFECTED. THE MANUFACTURER WAS CONTACTED, AND INDICATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN, AND THE COMPANY WAS NOT RESPONSIBLE FOR THE REPAIR COST. THE SPEED SENSOR, WHICH WAS THE AFFECTED COMPONENT OF THE ABS, WAS MANUFACTURED IN THE SAME PLANT FOR ALL GENERAL MOTORS VEHICLES. THE CONTACT EXPRESSED CONCERN BECAUSE A COPY OF THE COMPLAINT TAKEN BACK IN AUGUST WAS NEVER RECEIVED.
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT 10 MPH, THE ANTILOCK BRAKES ACTIVATED UNDER NORMAL CONDITIONS AND THERE WAS AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE WHEEL SPEED SENSORS WERE CORROSIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS EXPOSED TO EXCESSIVE ROADS SALTS DURING THE WINTER MONTHS. THERE WAS A NHTSA RECALL, # 05V379000, REGARDING THE ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALERTED.
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 05379000 CONCERNING THE ANTI LOCK BRAKES . THIS VEHICLE MANIFESTS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT REPAIRED THE VEHICLE AT HIS OWN EXPENSE.*AK
UNDER NORMAL BRAKING JUST BEFORE STOPPING THE ABS ACTIVATES. *JB
DT: THE CONTACT OWNS 2002 CHEVROLET DUMP TRUCK. WHEN HE FIRST BOUGHT IT THE BRAKES WERE BAD. HE TOOK IT BACK TO THE DEALER, AND THEY PUT NEW ROTORS ON THE FRONT. HE WAS STILL HAVING PROBLEMS WITH THE BRAKES, AND HE TOOK IT BACK, AND THEY SAID THE BRAKES WERE FINE. HE TOOK IT TO MIDAS, AND THE BACK ROTORS WERE SHOT. THEY PUT NEW BRAKES AND ROTORS ON THE BACK. ALSO, THE FUEL GAUGE SENSOR WAS DEFECTIVE. THEY REPLACED THE SENSOR. THE REAR END WAS BAD. THEY REBUILT THE REAR END. THEN THE EXHAUST SYSTEM MALFUNCTIONED, *AK AND THEY PUT NEW MANIFOLDS ON IT. *AK
THE VEHICLE HAD SEVERAL MECHANICAL PROBLEMS TO INCLUDE THE EMERGENCY BRAKE, TRANSMISSION AND 4-WHEEL DRIVE. *NM THE CONSUMERS VEHICLE WAS PARKED ON A HILL AND THE EMERGENCY BRAKE FAILED CAUSING THE TRUCK TO ROLL OFF THE HILL. THE VEHICLE SUSTAINED 15000.00 DOLLARS WORTH OF DAMAGE. CONSUMER CONTACTED THE DEALER AND CONTACTED CHEVROLET BUT TO NO AVAIL BECAUSE THEY WILL NOT TAKE RESPONSIBILITY FOR THE DAMAGES. THE MECHANICS AT CHEVROLET STATED THAT THE EMERGENCY BRAKE IS DEFECTIVE BUT NO MECHANICAL DEFECTS. THE CONSUMERS VEHICLE IS UNDRIVABLE. *TC
ON OUR 2002 CHEVROLET C3500 LIGHT TRUCK I NOTICED A DETERIORATION IN BRAKE PERFORMANCE OVER TIME. WE PULLED THE REAR WHEELS AT 37,000 MILES AND FOUND THAT THE REAR BRAKE CALIPERS HAVE NOT BEEN ENGAGING THE BRAKE PADS WITH THE REAR ROTORS. THE REAR ROTORS HAVE SEVERELY CORRODED AND NOW THE CORROSION IS TEARING THE PADS APART. WE HAVE COME TO FIND OUT THAT THIS IS AN ONGOING PROBLEM WITH GM VEHICLES OF THIS TYPE AND POSES A SERIOUS THREAT TO LIFE AND SAFETY.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .