RoadVitals

2023 Chevrolet Silverado 5500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest May 1, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Feb 14, 2024

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 2023 Chevrolet Silverado 5500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

Brakes
Filed May 1, 2026

The contact owns a 2023 CHEVROLET SILVERADO 5500. The contact received a notification of GM recall: N232429740 and NHTSA Campaign: 26V056000 (Electrical System); however, parts were not available. The local dealer denied recall repairs due to the size of the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID
11735168
Incident
May 1, 2026
EngineFuel system
Filed Jun 6, 2024

Vehicle continues to go into limp mode causing us to be stranded on the side of the road. It is related to DEF injection system issues. It sounds like this is a known issue with the software. We purchased the vehicle in August and have been unable to use the truck since purchasing as it continues to leave us stranded. (Less than 3k is on the truck) GM has been unresponsive at best.

NHTSA ID
11592815
Incident
Sep 1, 2023
Brakes
Filed Feb 14, 2024

The contact owns a 2023 Chevrolet 5500. The contact stated while driving at various speeds and making a slight right turn, the ABS warning message was displayed and the front driver’s side wheel braking system erroneously activated. During the failure the message "ABS Failure" had displayed. The vehicle was taken to the local dealer who was unable to determine the cause of the failure and the vehicle was not yet repaired. The manufacturer was notified of the failure and an engineer was sent to examine the vehicle. No further information was available. The failure mileage was 550.

NHTSA ID
11571841
Incident
Feb 6, 2024
Mileage
550 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .