Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2011 Chevrolet Silverado submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I HAVE A 2011 CHEVROLET SILVERADO 1500 THAT HAS APPROXIMATELY 44,000 MILES ON IT AND IS GARAGE KEPT. I HAVE SEVERAL CRACKS AROUND MY PASSENGER SIDE AIRBAG WHICH COULD POSE A SAFETY ISSUE EVEN THOUGH GM SAID THE CRACKS WILL NOT.
DASHBOARD CRACK NEAR PASSENGER AIRBAG. SAFETY ISSUE IN MY OPINION. NUMEROUS OTHER COMPLAINTS NOT VEHICLE SPECIFIC. MANY CHEVROLET DASHBOARD ISSUES. FACEBOOK PAGE DEDICATED TO GM CRACK DASH ISSUES
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE PARKED, IT WAS NOTICED THAT THERE WAS A FRACTURE ON THE FRONT PASSENGER SIDE WINDOW ABOVE THE AIR BAG AREA. THE VEHICLE WAS TAKEN TO THE DEALER WHO, DIAGNOSED THAT THE TRIM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THERE WAS A CRACK ON THE DASHBOARD. THE CONTACT MENTIONED THAT THE CRACK WAS APPROXIMATELY SIX INCHES WIDE AND NEAR THE INSTRUMENT CLUSTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE DASHBOARD DEVELOPED A CRACK ON THE PASSENGER SIDE NEAR THE AIR BAG. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THEY WOULD NEED TO REPORT THE FAILURE TO THE MANUFACTURER BEFORE PERFORMING THE REPAIR. THE FAILURE MILEAGE WAS 39,500.
I WAS DRIVING INTO THE PARKING GARAGE AT WORK TO A PARKING SPOT. AS I BRAKED AND SLOWED TURNING INTO THE PARKING SPOT THE TRUCK ACCELERATED AND CRASHED INTO A CONCRETE SUPPORT BEAM. AIRBAGS DEPLOYED AND THE TRUCK SUFFERED QUITE A BIT OF DAMAGES TO THE PASSENGER SIDE FRONT END. I AM UNSURE OF SPEED AT TIME OF ACCIDENT. *TR
BACKED INTO HAY RAKE
DASHBOARD CRACKED IN TWO PLACES AT THE AIRBAG ON PASSENGER SIDE. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED ABOVE THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
ONCE THE VEHICLE IS IN PARK IT IS SITTING UP AND AFTER PUTTING THE VEHICLE IN REVERSE AND STARTING TO DRIVE THE VEHICLE LOWERS TO THE GROUND. THE VEHICLE PULLS WHEN DRIVING AND CAUSES AN ADDITIONAL PULL ON THE ENGINE AND FUEL SYSTEM. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE SPARE TIRE DETACHED FROM THE VEHICLE. THE SPARE TIRE ROLLED INTO INCOMING TRAFFIC AND OTHER DRIVERS WERE FORCED TO SWERVE TO AVOID AN ACCIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 09/02/14*LJ THE CONSUMER STATED THE CABLE SNAPPED OFF INSIDE THE PULLEY SYSTEM. THE TIRE HIT THE RESCUE HITCH. THE BACK OF THE TRUCK JUMPED INTO THE AIR. UPDATED 11/6/2014 *JS
THE DASH SURROUNDING THE AIR BAG ON THE PASSENGER SIDE OF THE VEHICLE CRACKED. DON'T KNOW HOW THIS WILL AFFECT THE OPERATION OF THE AIR BAG IN CASE OF AN EMERGENCY. *TR
FIRST I WENT TO OPEN MY FRONT PASSENGER DOOR FROM THE OUTSIDE AND THE CHROME DOOR HANDLE CAME OFF THE TRUCK IN MY HAND. APPROXIMATELY A WEEK LATER, THE DRIVER DOOR HANDLE ALSO CAME OFF IN MY HAND AS WELL. BOTH INSTANCES RENDERED THE DOOR INOPERABLE FROM THE OUTSIDE OF THE VEHICLE. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE TOWING A BASS BOAT, THE REAR BUMPER COLLAPSED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE BUMPER WAS WORKING AS DESIGNED AND ADVISED THE CONTACT SHOULD GET AN AFTER MARKET BUMPER SINCE THE FACTORY BUMPER WAS BUILT TO SPECIFICATIONS AND THEY WERE UNABLE TO ALTER IT. THE CONTACT MENTIONED THAT THE BUMPER DID NOT HAVE THE STRENGTH AND TOWING ABILITY AS IT WAS ADVERTISED. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 11,000. UPDATED 10/11/12*LJ THE CONSUMER STATED A BASS BOAT WAS LOADED ONTO THE TRAILER. THE CONSUMER STEPPED OFF THE TRAILER ONTO THE REAR BUMPER OF THE CHEVY PICKUP, WHEN THE CORNER COLLAPSED TO THE DOWNWARD. THE MANUFACTURER WAS NOTIFIED AND PLANNED TO EXCHANGE THE BUMPER FOR A STURDY ONE. THE MANUFACTURER THEN STATED THE BUMPER MET REGULATIONS SO THERE WAS NOTHING THEY COULD DO. THE CONSUMER STATED THE BUMPER COULD BE BENT BY SIMPLY USING HIS HAND WITH BARELY ANY EFFORT. UPDATED 10/16/2012 *JS
WHY IS THE CABLES SUPPORTING THE TAIL GATE TWO DIFFERENT LENGTHS, ONE CABLE IS LOOSE WHEN THE TAIL GATE IS LOWERED AND NOT SUPPORTING ANYTHING, I TALKED WITH MY SALES PERSON AND HE TOLD HE TALKED WITH GM AND THEY ARE NOT GOING TO FIX THE PROBLEM, CAN YOU PLEASE GIVE ME SOME INFORMATION ON THIS, THANK YOU VERY MUCH. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .