2011 Chevrolet Silverado Problems

I HAVE A 2011 CHEVROLET SILVERADO 1500 THAT HAS APPROXIMATELY 44,000 MILES ON IT AND IS GARAGE KEPT. I HAVE SEVERAL CRACKS AROUND MY PASSENGER SIDE AIRBAG WHICH COULD POSE A SAFETY ISSUE EVEN THOUGH GM SAID THE CRACKS WILL NOT.

DASHBOARD CRACK NEAR PASSENGER AIRBAG. SAFETY ISSUE IN MY OPINION. NUMEROUS OTHER COMPLAINTS NOT VEHICLE SPECIFIC. MANY CHEVROLET DASHBOARD ISSUES. FACEBOOK PAGE DEDICATED TO GM CRACK DASH ISSUES

See attached document for complaint.

THE DASHBOARD IS BROKEN AT THE UPPER LEFT CORNER OF THE AIR BAG HOUSING ON THE PASSENGER SIDE.

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT STATED THAT THE THROTTLE WAS ALSO STICKING AND THE ENGINE INDICATOR WAS ILLUMINATING. THE VEHICLE STALLED AND WOULD NOT RESTART FOR TEN MINUTES. THIS WAS A RECURRING FAILURE. THE CONTACT HAD TO PUSH THE ONSTAR BUTTON, WHICH PROVIDED THE CODES OF THE FAILURE. THE FAILURE CODES STATED THAT THE PPS THROTTLE SYSTEM WAS FAILING. THE DEALER STATED THAT THEY COULD NOT LOCATE A FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 83,918. THE VIN WAS UNKNOWN.

2011 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKES ISSUE. CONSUMER HAS ANOTHER VEHICLE COMPLAINT LISTED IN ARTEMIS. *SMD THE CONSUMER STATED THE REAR BRAKE SHOES WOULD STICK TO THE DRUMS AFTER GETTING WET WHEN THE PARKING BRAKE WAS APPLIED. THE BRAKE SHOES WOULD RELEASE WITH A THUD WHEN THE VEHICLE WAS PUT INTO TO DRIVE OR REVERSE. THE VEHICLE WOULD NOT MOVE OR ROLL, UNTIL THE ACCELERATOR WAS DEPRESSED TO MOVE THE VEHICLE. WHEN THE VEHICLE WAS DRIVEN IN WET CONDITIONS, THE BRAKING FELT DIFFERENT WHEN COMPARED TO DRY CONDITION. *JB

FIRST OF THREE VEHICLE COLLISIONS THIS YEAR INVOLVING CHEVROLET SILVERADOS THAT HAVE CAUGHT FIRE AFTER INVOLVED IN FRONTAL IMPACTS. VEHICLE TRAVELING WESTBOUND ON SR 58 IN LANE COUNTY, OREGON. INVOLVED IN SECONDARY COLLISION WITH A TOYOTA PICKUP TRUCK THAT HAD BEEN STRUCK BY A LOOSE TRUCK TRACTOR WHEEL. THE IMPACT BY THE WHEEL CAUSED THE TOYOTA TO ENCROACH INTO THE PATH OF THE CHEVROLET. THE OCCUPANTS OF CHEVROLET WERE ABLE TO EXTRICATE THEMSELVES. THE VEHICLE SUBSEQUENTLY CAUGHT FIRE AND SUFFERED EXTENSIVE FIRE DAMAGE.

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD HESITATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE. UPDATED 09/17/15*LJ UPDATED 11/28/2017*CN

The contact owns a 2011 Chevrolet Silverado. The contact stated that while driving at an undisclosed speed, she heard a loud abnormal tapping sound at the hood of the vehicle. The contact then stated that upon inspection, she noticed that the tapping sound was coming from the lifter and lifter arm when the piston dropped down. The traction control warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the pistons, rocker arm, head valve seals, and lifter arm needed to be replaced. The vehicle was repaired however, the failure recurred. The contact then stated that upon research she was informed that the engine may need to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 260,000.

MY DASH IS CRACKING AROUND THE PASSENGER AIRBAG AND ABOVE THE INSTRUMENT CLUSTER. I AM CONCERNED THAT THE CRACKED AREAS COULD COME LOOSE AND BECOME A PROJECTILE. THE ENGINE IS ALSO BURNING OIL BADLY AND COULD SHUT DOWN WHILE DRIVING

WE HAVE HAD A RECURRING ISSUE WITH THE TRACTION CONTROL FEATURE ON THIS VEHICLE SINCE BUYING IT. RANDOMLY AND OUT OF NOWHERE IT WILL SHOW STABILITRAK OFF ON THE INSTRUMENT PANEL. THE ENGINE BECOMES SLUGGISH WHEN THIS HAPPENS. THIS, TO ME, IS A SAFETY HAZARD WHEN DRIVING. THERE IS ALSO AN ISSUE WITH THE IGNITION GETTING STUCK WHEN STARTING WHERE IT GRINDS THE STARTER. I HAVE TO TURN THE TRUCK OFF AND START IT AGAIN TO GET IT TO STOP. I HAVE HAD THE VEHICLE AT THE DEALER WHERE IT WAS PURCHASED AND THEY HAVE NO CLUE WHAT TO DO ABOUT THE STABILITRAK ISSUE. I HAVE READ MANY COMPLAINTS ON THIS AND THERE SHOULD BE A RECALL.

I WAS DRIVING MY DAUGHTER TO SCHOOL AND THE VEHICLE SLOWED DOWN ON ITS OWN. AND WHEN I PUSHED THE GAS IT JUMPED AND SHIFTED HARD, HAD TO CRUISE ALL THE WAY HOME VEHICLE WOULDN'T START BACK UP. STABILITY AND TRACTION CONTROL LIGHTS CAME ON ENGINE REDUCED SPEED AND CUT OFF. *TR

TL* THE CONTACT OWNED A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED, THE GAUGES FAILED, AND THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART. THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 12/03/15*LJ *CN

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START AND THE KEY REMAINED IN THE START POSITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V827000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,800.

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE MAKING A TURN AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

BACKED INTO HAY RAKE

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS HAVING THE TIRES ROTATED, THE MECHANIC NOTICED A LEAK FROM THE REAR WHEEL CYLINDERS ON THE BRAKES. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO REPLACED ALL FOUR WHEEL CYLINDERS TO STOP THE LEAK. THE FAILURE MILEAGE WAS 89,597.

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHEN ADDING OIL TO THE VEHICLE, IT WAS DISCOVERED THAT THE TRANSMISSION DIP STICK TUBE HAD SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE DIP STICK TUBE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TRUCK DOWNSHIFTS TO PASSING GEAR SUCH AS ENTERING A HIGHWAY ON RAMP AND STEPPING DOWN TO ENTER SLOWER TRAFFIC ENGINE REVS TO RED LINE ON TACH BECAUSE IT DOES NOT SHIFT INTO ANY GEAR LEAVING YOU HUNG OUT TO DRY IN TRAFFIC UNTIL YOU FIGURE OUT WHAT'S GOIN ON YOU HAVE FULLY LET UP FOR IT TO FIND A GEAR BY THIS TIME YOUR SPEED CAME DROP 10 MPH VERY DANGEROUS , HAD TO TWO DIFFERENT DEALERS TWICE BOTH SAID IT HAS NO PROBLEM ONE SAID IT WAS THE TORQUE MANAGEMENT SYSTEM AND IT WAS NORMAL.BUT IF I WANTED IT TO GO AWAY TAKE IT SOME WHERE AND HAVE THE PROGRAM WIPED FROM COMPUTER BUT WARRANTY WILL THEN BE VOID.ALSO TRUCK SLAMS INTO GEAR WHEN SLOWING DOWN TO GO AROUND A CORNER.WHEN STARTING VEHICLE IT JUMPS FORWARD SO BAD I AM AFRAID TO KEEP IT IN MY GARAGE. SPOKE TO TWO DIFFERENT CHEVY REPS BOTH ARE LIKE TALKING TO A WALL ,THEY ARE NOT EMPLOYED TO HELP YOU JUST TO RUN AROUND IN CIRCLES UNTIL YOU GIVE UP.RESEARCH ALL CHEVY PRODUCTS BEFORE BUYING. SILVERADOS HAVE ALOT OF TRANSMISSION ISSUES. JUST A HORRIBLE TRUCK. *TR

WHEN DRIVING MY SEAT BELT COMES UN HOOKED ALSO WHEN CONNECTING WHEN STARTING AT IT HAS TO CLICK TWICE AND SOMETIMES IF YOU PULL ON IT IT WILL COME DISCONNECTED. VERY CONCERNED. *TR

CAR PULLED OUT FROM GAS STATION INTO PATH OF MY VEHICLE STRIKING IT IN LEFT REAR QUARTER PANEL AND LEFT REAR WHEEL. MY TRUCK SPUN TO THE LEFT STRIKING A SEMI TRUCK TOTALED MY TRUCK HEAVY FRONT END DAMAGE. INJURY TO MY STEPSON WHO WAS THE DRIVER. AIR BAGS NEVER DEPLOYED NOR DID SEAT BELTS KEEP HIM IN PLACE ALLOWING HIM TO HIT HIS HEAD ON THE ROOF OF THE TRUCK CAB

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT DRIVER'S SIDE WHEEL COLLAPSED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE FRONT DRIVER'S SIDE BALL JOINT AND RETAINER BAR WERE FRACTURED. THE VEHICLE WAS DEEMED AS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. UPDATED 01/23/14*LJ THE CONSUMER STATED THE BALL JOIN GUIDE AND ROD BROKE. UPDATED 01/14/14

TL* THE CONTACT OWNS A 2011 CHEVEROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING UP A DIRT HILL AT APPROXIMATELY 2MPH THE CONTACT STATED THE LOWER CONTROL ARM SNAPPED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE FRONT AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS 15,000. THE VIN NUMBER WAS NOT AVAILABLE.

THE DEFROST ON MY TRUCK DOES NOT FUNTION PROPERLY. IT MAY TAKE UP TO 15 TO 20 MINUTES FOR MY FRONT WINDSHIELD AND DRIVER AND PASSENGER WINDOW TO CLEAR. THE WINDOWS ARE CLEAR WHEN I PULL OUT OF THE GARAGE. AS I AM TRAVELING TO MY DESTINATION THE WINDSHIELD AND DRIVER AND PSSENGER WINDOWS FOG UP. I USUALLY PULL OVER TO THE SIDE OF THE ROAD UNTIL IT CLEARS. I LET MY TRUCK WARM UP BEFORE LEAVING THE DRIVEWAY SO THE AIR COMING OUT IS WARM. MOST OF THE TIME I MAY HAVE AN 8 INCH CIRCLE TO SEE OUT OF. IF I WIPE IT OFF IT COMES BACK AGAIN. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE IN 2014. I DIDN'T LIKE BUT I WAS LIVING WITH IT. BUT THIS IS CERTAINLY A HAZARD TO ME AND OTHER DRIVERS.

THE DRIVER SIDE MIRROR WILL NOT ADJUST OUTWARD FAR ENOUGH TO ELIMINATE A BLIND SPOT ON THAT SIDE OF THE VEHICLE. 9/22/11 TOM BANNEN CHEVROLET IN MADISON TN ATTEMPTED TO SOLVE THE PROBLEM BY REPLACING THE MIRROR, BUT THAT RESULTED IN NO IMPROVEMENT. 12/8/11 I COMPLAINED TO THE DEALER AGAIN. [XXX], THE SERVICE WRITER, SAT IN MY TRUCK, OPERATED THE MIRROR AND CONFIRMED THAT THE MIRROR WOULD NOT ADJUST OUTWARD FAR ENOUGH TO ELIMINATE A BLIND SPOT. HE SAID THAT IT WAS DEFINITELY NOT RIGHT,' AND THEY WOULD CHECK IT OUT TO SEE WHAT REPAIR IS NEEDED. BUT WHEN I PICKED UP THE TRUCK, THEY SAID IT OPERATES LIKE ALL THEIR OTHER TRUCKS AND WOULD MAKE NO IMPROVEMENT. 12/10/11 I COMPLAINED TO GM AT 866-790-5600. 12/21/11 "DISTRICT SPECIALIST" JOHN (EXTENSION 42327) SAID GM WILL NOT DO ANYTHING TO CORRECT THE PROBLEM AND THAT THIS IS GM'S FINAL POSITION ON THIS PROBLEM. THIS DEFECT LEAVES A BLIND SPOT IN MY VIEW, AND THAT INCREASES THE HAZARD OF MOVING LEFT TO CHANGE LANES. I AM, OF COURSE, AM NOT SATISFIED WITH THIS SITUATION. IT PLACES ME AT GREATER RISK THAN SHOULD BE NECESSARY WHEN DRIVING MY TRUCK. PERHAPS OTHER SILVERADO OWNERS ARE SUFFERING THIS SAME INCREASED RISK. PLEASE PROMPTLY PROVIDE A SOLUTION, INSTRUCT MY DEALER ON THAT SOLUTION, AND NOTIFY ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

#1. VEHICLE ACCELERATES WHEN LETTING OFF GAS, EVEN WHILE GOING UPHILL THE VEHICLE WILL ACCELERATE. YOU CAN GO UP A STEEP HILL WITHOUT TOUCHING THE GAS. BROUGHT THE VEHICLE TO THE DEALERSHIP THEY REPLACED, THE THROTTLE BODY, GAS PEDAL ASSEMBLY. THEY REINSTALLED THE ORIGINAL PARTS AND TOLD US THAT THIS WAS NORMAL. WE DROVE OTHER 2011 CHEVY SILVERADO'S WHICH DID NOT DO THE SAME THING. THE DEALERSHIP TOLD US THAT ALL THE 2011 CHEVY SILVERADO'S ACCELERATE ON THEIR OWN. #2. THERE IS A CLUNKING NOISE FROM THE REAR WHEN DRIVING OVER BUMPS. THE DEALERSHIP SAID THIS IS NORMAL BACKLASH, AND DID NOT DO ANYTHING. *KB

WE WERE MAKING A STOP AT THE LIGHT , WHEN A 18-WHEELER DIDN'T STOP AND HIT US IN THE BACK ,PUSHING US TOWARDS THE BUS THAT WAS IN FRONT OF US , MAKING THE GLASS OF THE BACK BREAK AND THROWING ALL THE CRYSTALS IN OUR BODY AND CLOTHES ,THE AIR BAGS NEVER OPEN , THE FRONT SEATS WERE BROKEN AND 3 OF THE 4 DOORS COULDN'T CLOSE ANYMORE, THE DRIVER TRIED TO MAKE A MOVE TO THE LEFT OR RIGHT , BUT HE COULD NOT , BECAUSE WE WERE STUCK, WHEN WE REALIZE THERE WERE NO MAJOR INJURY, WE STAYED UNTIL THE RED CROSS CAME TO CHECK OUR CONDITION,BUT THERE WERE CRYSTALS EVERYWHERE SO WE COULDN'T MOVE WITHOUT HURTING OURSELVES. WE BUY THE TRUCK WITH 2 MILES,WE ARE THE ONLY OWNERS. *TR