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2011 Chevrolet Silverado Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
75
Latest Aug 20, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
9
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Sep 27, 2011

What this page shows

Our database holds 75 NHTSA owner-reported complaints for the 2011 Chevrolet Silverado. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 75 · page 1 of 3

Airbags
Filed Aug 20, 2024

See attached document for complaint.

NHTSA ID
11609767
Incident
Jul 26, 2024
Engine
Filed Oct 10, 2023

The contact owns a 2011 Chevrolet Silverado. The contact stated that while driving at an undisclosed speed, she heard a loud abnormal tapping sound at the hood of the vehicle. The contact then stated that upon inspection, she noticed that the tapping sound was coming from the lifter and lifter arm when the piston dropped down. The traction control warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the pistons, rocker arm, head valve seals, and lifter arm needed to be replaced. The vehicle was repaired however, the failure recurred. The contact then stated that upon research she was informed that the engine may need to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 260,000.

NHTSA ID
11549261
Incident
Sep 3, 2023
Mileage
260,000 mi
Filed Apr 20, 2016

THE DASHBOARD CRACKED ON THE PASSENGER SIDE OF VEHICLE NEAR THE TOP LEFT CORNER OF THE PASSENGER SIDE AIR BAG. DEALERSHIP WOULD FIX THE ISSUE BUT ONLY AT FULL COST TO ME, EVEN THOUGH I EXPRESSED THE CONCERN I HAVE HOW IF THE AIRBAG WERE TO DEPLOY THE SHARP EDGES OF THE CRACKED AREA MAY NOT ALLOW THE AIR BAG TO WORK PROPERLY. I.E. COULD PUNCTURE THE AIRBAG. ALSO SHARDS OF THE DASHBOARD COULD CAUSE HARM IF AIRBAG WERE TO DEPLOY

NHTSA ID
10860497
Incident
Feb 15, 2016
Mileage
64,000 mi
Airbags
Filed Apr 4, 2016

THE DASHBOARD IS BROKEN AT THE UPPER LEFT CORNER OF THE AIR BAG HOUSING ON THE PASSENGER SIDE.

NHTSA ID
10853229
Incident
Apr 4, 2016
Filed Mar 1, 2016

I HAVE A 2011 SILVERADO 1500 AND ABOUT 6 MONTHS AGO MY DASH AROUND THE PASSENGER AIR BAG STARTED TO CRACK. I NOW HAVE 2 CRACKS AND THE AREA FEELS LOOSE WHICH WORRIES ME THAT IN CASE OF A ACCIDENT WITH AIRBAG DEPLOYMENT ON THE PASSANGER SIDE, THAT THIS COULD IMPAIR THE SAFETY AND DESIGN FOR ITS PURPOSE.

NHTSA ID
10839314
Incident
Aug 31, 2015
Mileage
50,000 mi
Filed Feb 13, 2016

THE TRUCK HAD LESS THAN 50,000 MILES WHEN WE NOTICED A CRACK IN THE DASH RUNNING FROM THE UPPER LEFT CORNER OF THE AIR BAG COVER AND THE DEFROSTER VENT. I KNOW SEVERAL OTHER TRUCKS WITH THIS SAME ISSUE. IT APPEARS TO BE A DESIGN FLAW. I WENT TO THE LOCAL DEALER AND HE ESTIMATED IT WOULD TAKE NEARLY $1,000 TO FIX. I WONDER IF THIS CRACK WOULD BE NEGATIVELY INFLUENCED IF THE AIR BAG EVER INFLATES CAUSING MORE DAMAGE OR INJURY.

NHTSA ID
10825957
Incident
Dec 16, 2015
Mileage
50,000 mi
Body & structure
Filed Feb 11, 2016

I HAVE A 2011 CHEVROLET SILVERADO 1500 THAT HAS APPROXIMATELY 44,000 MILES ON IT AND IS GARAGE KEPT. I HAVE SEVERAL CRACKS AROUND MY PASSENGER SIDE AIRBAG WHICH COULD POSE A SAFETY ISSUE EVEN THOUGH GM SAID THE CRACKS WILL NOT.

NHTSA ID
10825706
Incident
Nov 17, 2015
Mileage
43,000 mi
Driver assistance
Filed Feb 10, 2016

WE HAVE HAD A RECURRING ISSUE WITH THE TRACTION CONTROL FEATURE ON THIS VEHICLE SINCE BUYING IT. RANDOMLY AND OUT OF NOWHERE IT WILL SHOW STABILITRAK OFF ON THE INSTRUMENT PANEL. THE ENGINE BECOMES SLUGGISH WHEN THIS HAPPENS. THIS, TO ME, IS A SAFETY HAZARD WHEN DRIVING. THERE IS ALSO AN ISSUE WITH THE IGNITION GETTING STUCK WHEN STARTING WHERE IT GRINDS THE STARTER. I HAVE TO TURN THE TRUCK OFF AND START IT AGAIN TO GET IT TO STOP. I HAVE HAD THE VEHICLE AT THE DEALER WHERE IT WAS PURCHASED AND THEY HAVE NO CLUE WHAT TO DO ABOUT THE STABILITRAK ISSUE. I HAVE READ MANY COMPLAINTS ON THIS AND THERE SHOULD BE A RECALL.

NHTSA ID
10825260
Incident
Dec 1, 2015
Mileage
76,000 mi
Airbags
Filed Jan 23, 2016

DASH IS CRACKING AROUND AIRBAG AND INSTRUMENT PANEL CAUSING SERIOUS CONCERN ABOUT PROJECTILES IF AIRBAG WERE TO DEPLOY.

NHTSA ID
10821837
Incident
Jan 2, 2016
Mileage
52,000 mi
Filed Jan 17, 2016

THE DASH BORD IN MY TRUCK HAS A CRACK NEXT TO THE AIR BAG WHICH AM SCARE IS GOING TO BE A SAFE ISSUE AND THIS I NOTICED WHEN THE TRUCK HAD ABOUT 45000 MILES

NHTSA ID
10820739
Incident
Aug 12, 2015
Filed Jan 5, 2016

TAKATA RECALL THE DASH IN MY 2011 CHEVROLET PICKUP SUDDENLY CRACKED. IT IS CRACKED IN THE CORNER OF THE PASSENGER AIRBAG I ASK MY CHEVROLET DEALER AND THEY SAID IT WASN'T COVERED UNDER THE WARRANTY. I HAVE HEARD OF SEVERAL GM OWNERS THAT HAVE THW SAME PROBLEM . THE VENICLE WAS NOT IN MOTION. THIS VEHICLE HAS NOT BEEN EXPOSED TO EXTENDED PEROIDS OF SUNSHINE OR HOT WEATHER. THE VHICLE IS NORMALLY KEPT IN MY GARAGE WHEN NOT IN USE. PHOTOS COULD BE PRIVIDED BUT I DO NOT KNOW HOW TO DO IT.

NHTSA ID
10818242
Incident
Oct 1, 2015
Mileage
41,000 mi
Filed Jan 5, 2016

STARTED HEARING NOISE FROM DASH ON HIGHWAY UPON FURTHER INSPECTION NOTICE CRACKS ON DASHBOARD ON PASSENGER SIDE AROUND AIR BAG

NHTSA ID
10818232
Incident
Nov 26, 2015
Mileage
70,000 mi
AirbagsBody & structure
Filed Jan 5, 2016

DASHBOARD CRACK NEAR PASSENGER AIRBAG. SAFETY ISSUE IN MY OPINION. NUMEROUS OTHER COMPLAINTS NOT VEHICLE SPECIFIC. MANY CHEVROLET DASHBOARD ISSUES. FACEBOOK PAGE DEDICATED TO GM CRACK DASH ISSUES

NHTSA ID
10818009
Incident
Apr 1, 2015
Filed Jan 4, 2016

CRACKED DASHBOARD

NHTSA ID
10817747
Incident
Sep 1, 2015
Mileage
70,000 mi
Engine
Filed Dec 16, 2015

MY DASH IS CRACKING AROUND THE PASSENGER AIRBAG AND ABOVE THE INSTRUMENT CLUSTER. I AM CONCERNED THAT THE CRACKED AREAS COULD COME LOOSE AND BECOME A PROJECTILE. THE ENGINE IS ALSO BURNING OIL BADLY AND COULD SHUT DOWN WHILE DRIVING

NHTSA ID
10810819
Incident
Oct 1, 2015
Airbags
Filed Dec 13, 2015

DASH CRACKED RIGHT ABOVE AIRBAG ONLY 40 THOUSAND MILES ON TRUCK. IT'S KNOWN TO BE A WIDESPREAD PROBLEM WITH THESE VEHICLES AND COULD CAUSE A SAFETY CONCERN BEING BY AIRBAG

NHTSA ID
10809921
Incident
Oct 15, 2015
Body & structure
Filed Dec 3, 2015

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE PARKED, IT WAS NOTICED THAT THERE WAS A FRACTURE ON THE FRONT PASSENGER SIDE WINDOW ABOVE THE AIR BAG AREA. THE VEHICLE WAS TAKEN TO THE DEALER WHO, DIAGNOSED THAT THE TRIM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

NHTSA ID
10808144
Incident
Nov 30, 2015
Mileage
55,000 mi
Visibility
Filed Oct 30, 2015

THE DEFROST ON MY TRUCK DOES NOT FUNTION PROPERLY. IT MAY TAKE UP TO 15 TO 20 MINUTES FOR MY FRONT WINDSHIELD AND DRIVER AND PASSENGER WINDOW TO CLEAR. THE WINDOWS ARE CLEAR WHEN I PULL OUT OF THE GARAGE. AS I AM TRAVELING TO MY DESTINATION THE WINDSHIELD AND DRIVER AND PSSENGER WINDOWS FOG UP. I USUALLY PULL OVER TO THE SIDE OF THE ROAD UNTIL IT CLEARS. I LET MY TRUCK WARM UP BEFORE LEAVING THE DRIVEWAY SO THE AIR COMING OUT IS WARM. MOST OF THE TIME I MAY HAVE AN 8 INCH CIRCLE TO SEE OUT OF. IF I WIPE IT OFF IT COMES BACK AGAIN. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE IN 2014. I DIDN'T LIKE BUT I WAS LIVING WITH IT. BUT THIS IS CERTAINLY A HAZARD TO ME AND OTHER DRIVERS.

NHTSA ID
10787301
Incident
Oct 19, 2015
Mileage
20,000 mi
Body & structure
Filed Oct 28, 2015

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THERE WAS A CRACK ON THE DASHBOARD. THE CONTACT MENTIONED THAT THE CRACK WAS APPROXIMATELY SIX INCHES WIDE AND NEAR THE INSTRUMENT CLUSTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

NHTSA ID
10786596
Incident
Sep 1, 2015
Mileage
40,000 mi
Filed Oct 27, 2015

I WAS DRIVING ON NJTP MY DAUGHTER WAS FOLLOWING BEHIND ME AND CALLS ME (HANDSFREE) SAYING MY BRAKE LIGHTS ARE ON . SO I TAP MY BRAKES A FEW TIMES THEN PULL UP ON OEDAL AND LIGHTS GO OFF THEN MY CC STARTED WORKIMG AGAIN .AT SAME TIME MY STABILTRAC IDIOT LIGHT COMES ON TO GET IT SERVICED SO MAKE APPT AND THEY FIND NO PROBLEM WITH STABILTRAC AND TELL ME IM DRINEING WITH FOOT ON THE BRAKE.HOWEVER I DID SOME CHECKING AND IF I STEP ON MY BRAKES LET OFF AT TIMES MY BRAKE LIGHTS STAY ON. IVE AL SO NOTICED WHEN I AUTO START BRAKE LIGHTS STAY ON .ENGLEWOOD CHEVY SAYS ITS MY BAD DRIVING HABITS 2 FOOT DRIVER I SAY FAULTY VEHICLE IS THERE A STATE AGENCY TO VERIFY ITS THE VEHICLE. IVE TRIED EMAILING SERVICE DEPT BUT NO REPLY. JUST LAST WEEK IN NEW YORK POST WAS A STORY OF A LADY WHO FOR WHAT EVER REASON LOST HER LEGS DUE TO SOME KIND OF PROBLEM WITH THE STABILTRAC .I DO NOT WANT TO BE A STAT ON THIS .

NHTSA ID
10786365
Incident
Oct 20, 2015
Mileage
72,000 mi
Steering
Filed Sep 29, 2015

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,800.

NHTSA ID
10778355
Incident
Aug 15, 2015
Mileage
150,800 mi
BrakesEngine
Filed Sep 21, 2015

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT STATED THAT THE THROTTLE WAS ALSO STICKING AND THE ENGINE INDICATOR WAS ILLUMINATING. THE VEHICLE STALLED AND WOULD NOT RESTART FOR TEN MINUTES. THIS WAS A RECURRING FAILURE. THE CONTACT HAD TO PUSH THE ONSTAR BUTTON, WHICH PROVIDED THE CODES OF THE FAILURE. THE FAILURE CODES STATED THAT THE PPS THROTTLE SYSTEM WAS FAILING. THE DEALER STATED THAT THEY COULD NOT LOCATE A FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 83,918. THE VIN WAS UNKNOWN.

NHTSA ID
10766488
Incident
Mar 15, 2015
Mileage
83,918 mi
Electrical
Filed Sep 18, 2015
Fire reported

TL* THE CONTACT OWNED A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED, THE GAUGES FAILED, AND THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART. THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 12/03/15*LJ *CN

NHTSA ID
10765012
Incident
Sep 11, 2015
Mileage
80,000 mi
Brakes
Filed Sep 14, 2015

2011 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKES ISSUE. CONSUMER HAS ANOTHER VEHICLE COMPLAINT LISTED IN ARTEMIS. *SMD THE CONSUMER STATED THE REAR BRAKE SHOES WOULD STICK TO THE DRUMS AFTER GETTING WET WHEN THE PARKING BRAKE WAS APPLIED. THE BRAKE SHOES WOULD RELEASE WITH A THUD WHEN THE VEHICLE WAS PUT INTO TO DRIVE OR REVERSE. THE VEHICLE WOULD NOT MOVE OR ROLL, UNTIL THE ACCELERATOR WAS DEPRESSED TO MOVE THE VEHICLE. WHEN THE VEHICLE WAS DRIVEN IN WET CONDITIONS, THE BRAKING FELT DIFFERENT WHEN COMPARED TO DRY CONDITION. *JB

NHTSA ID
10758461
Incident
Sep 1, 2015
Filed Sep 3, 2015

THE DRIVER SIDE DOOR HANDLE COMPLETELY BROKE AND NOW MY DOOR WILL NOT OPEN. THIS IS A REAL PROBLEM WITH SEVERAL CHEVROLET MODELS MY WIFE ALSO HAS A 08 TAHOE AND ALL FOUR HANDLES HAVE BEEN REPLACED AND THE DRIVER SIDE HAS PULLED LOOSE AGAIN. FOR THE PRICE WE HAVE TO PAY FOR OUR VEHICLES WE SHOULD BE GETTING A BETTER PRODUCT.

NHTSA ID
10761417
Incident
Sep 1, 2015
Mileage
67,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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