RoadVitals

2013 Chevrolet Silverado Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
64
Latest Sep 26, 2024
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
15
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
10

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2013 Chevrolet Silverado, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

11
reports

From owner reports, verbatim

2013 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO VEHICLE VIBRATION WHILE DRIVING. *SMD THE CONSUMER WAS INFORMED THE DRIVE SHAFT WAS BENT. IT WAS REPLACED. HOWEVER, THE VIBRATION WAS STILL PRESENT. THE CONSUMER WAS INFORMED, NOTHING MORE COULD BE DONE. *JB

NHTSA ID 10666936 · filed Feb 23, 2015

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. AFTER SHIFTING INTO THE PARK POSITION, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

NHTSA ID 10658964 · filed Nov 18, 2014
All 11 reports naming powertrain (other)

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

11
reports

From owner reports, verbatim

See attached document for complaint.

NHTSA ID 11616558 · filed Sep 26, 2024

2013 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARD TO TAKATA AIRBAG SAFETY RECALL. THE CONSUMER STATED AFTER HAVING THE RECALL REPAIR PERFORMED, THE AIRBAG WARNING LIGHT ILLUMINATED. THE DEALER STATED THE AIRBAG WAS NOT RECEIVING ANY POWER. THE DEALER INFORMED THE CONSUMER THAT THE ENGINE WIRING JUNCTION BOX NEEDED TO BE REPLACED. THE CONSUMER STATED THAT THE FAILURE OCCURED TWO DAYS AFTER THE REPAIR WAS COMPLETED. THE VEHICLE WAS PARKED FOR THOSE TWO DAYS. THE CONSUMER BELIEVED THE DEALER WAS RESPONSIBLE FOR THE FAILURE.

NHTSA ID 11468309 · filed Jun 8, 2022
All 11 reports naming airbags

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

9
reports

From owner reports, verbatim

DASH HAS CRACKED ABOVE PASSENGER SIDE AIRBAG. THIS HAS CAUSED SAFETY CONCERNS SUCH AS THE POSSIBILITY OF THE AIR BAG DEPLOYING OR PIECES OF THE DASH COMING OUT AND INJURING SOMEONE IF IT WAS TO DEPLOY IN AN ACCIDENT. I PURCHASED THIS VEHICLE USED AND HAVE ONLY HAD IT ABOUT 5 MONTHS.

NHTSA ID 10854300 · filed Apr 8, 2016

ON THE WAY TO WORK ON MONDAY MORNING, SEPT 1ST, 2014 AS MY HUSBAND APPROACHED A STOP LIGHT HE NOTICED THE VEHICLE AT THE LIGHT BACKUP LIGHTS COME ON. HE THOUGHT THEY MAY HAVE PULLED TOO FAR UP UNDER THE STOP LIGHT AND WERE JUST GOING TO BACK UP A LITTLE BIT SO HE APPLIED HIS BRAKES. THE DRIVER OF THE OTHER VEHICLE PROCEEDED TO PUSH THE GAS AND SLAM IN TO THE FRONT OF MY HUSBAND'S TRUCK THEN DRIVE OFF. MY HUSBAND PROCEEDED TO THE NEARBY PILOT FUEL STOP LOOKED AROUND TO SEE IF THE OTHER VEHICLE WAS THERE THEN CALLED THE POLICE TO FILE A REPORT. AFTER THAT HE WENT ON TO WORK A FEW MILES DOWN THE ROAD. WORKED HIS SHIFT, STOPPED AND PUT A LITTLE GAS IN HIS TRUCK AND DROVE THE 9 MILES HOME. PARKED IN THE DRIVE WENT IN THE HOUSE AND CAME BACK OUT A FEW MINUTES LATER THERE WAS SMOKE THEN FIRE COMING FROM AROUND THE FRONT TIRE OF THE TRUCK. IT SOON BECAME ENGULFED IN FLAMES DESPITE THE EFFORTS OF THE LOCAL FIRE DEPARTMENT. THE TRUCK WAS A TOTAL LOSS. *TR

NHTSA ID 10637450 · filed Sep 19, 2014
All 9 reports naming body & structure

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

8
reports

From owner reports, verbatim

I HAVE NOW HAD MY CHEVY 2013 SILVERADO IN FOR OIL CONSUMPTION TESTS FOR THE LAST 3 MONTHS AND IT HAS FAILED THEM. WHEN I FIRST BROUGHT IT IN I WAS TOLD THAT THEY WOULD REPLACE THE PISTON RINGS. WHEN IT FINALLY FAILED THEY ARE NOW SAYING THE ARE ONLY REPLACING THE HEAD GASKET AND THE ROCKER ARMS. NEITHER ONE OF THESE HAVE ANYTHING TO DO WITH MY TRUCK BURNING OIL. THIS IS THE SECOND VEHICLE I HAVE OWNED THAT HAS HAS ISSUES BURNING OIL THE FIRST ONE THEY TOLD ME THAT IT WAS NORMAL FOR IT TO BURN OIL. THEY NEED TO DO WHAT THEY ORIGINALLY TOLD ME AND REPLACE THE PISTON RINGS. WHAT HAPPENS IF THIS ENGINE GOES WHILE I AM GOING DOWN THE HIGHWAY

NHTSA ID 10852817 · filed Mar 31, 2016

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR INTAKE HOSE NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE OCCURRED SEVERAL TIMES. THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SENSOR NEEDED TO BE RESET. ON ANOTHER OCCASION, THE CAM SHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BOTH TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

NHTSA ID 10786471 · filed Oct 27, 2015
All 8 reports naming engine

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

8
reports

From owner reports, verbatim

I BOUGHT THIS USED 2013 TRUCK IN LATE NOV 2015. WHEN MAKING (USUALLY) A RIGHT TURN AT LOW SPEED, ESPECIALLY FROM A STOP LIKE ENTERING TRAFFIC FROM AN INCLINED ACCESS DRIVEWAY, OCCASIONALLY (MAYBE 3 TIMES PER MONTH) THERE IS A SUDDEN AND TOTAL FAILURE OF POWER ASSIST IN STEERING, MAKING THE TURN EXTREMELY DIFFICULT AND UNABLE TO KEEP FROM DRIFTING OUT OF THE INTENDED LANE OF TRAVEL. COLLISIONS WERE AVOIDED SEVERAL TIMES BY (THANKFULLY) ONCOMING TRAFFIC VEERING OUT OF THE WAY. THIS SUDDEN LOSS OF STEERING CONTROL PARTICULARLY AT THIS UNEXPECTED TIME WHILE ACCELERATING TO NEGOTIATE A TRAFFIC ENTRY IS EXTREMELY DANGEROUS. THIS ONE-TON TRUCK IS NOT LIKE A SUBCOMPACT THAT IS EASY TO TURN 90 DEGREES WITHOUT POWER STEERING, BELIEVE ME. IF MY WIFE WERE DRIVING, THE TRUCK WOULD SURELY GO COMPLETELY ACROSS ALL LANES OF ONCOMING TRAFFIC. AFTER COMPLETING THE TURN, THE POWER STEERING RETURNS TO NORMAL, HOWEVER THE POWER ASSIST STEERING ON THIS 2013 TRUCK HAS ALWAYS BEEN FAR LESS EFFECTIVE THAN MY PREVIOUS IDENTICAL MODEL, BUT 8 YEARS OLDER CHEVY DIESEL ONE-TON TRUCK.

NHTSA ID 10846250 · filed Mar 12, 2016

WE HAVE MANY PROBLEMS WITH OUR TRUCK. I DON'T REMEMBER ALL THE DATES SO I AM STARTING WITH THE MOST RECENT AND WILL WORK BACK. ON 7/17/14 I WAS DRIVING DOWN THE HIGHWAY WHEN THE STEERING WHEEL OF MY TRUCK LOCKED UP ON ME AND THE TRUCK WOULD NO LONGER ACCELERATE. I COULD NO LONGER STEER. HAD I NOT BEEN TRYING TO MAKE A LANE CHANGE WHEN IT HAPPENED, I WOULD HAVE BEEN RAN OVER BY 2 SEMIS WHO THEN HAD TO SCRAMBLE TO AVOID HITTING ME. ONE TOOK THE TURN LANE WHILE THE OTHER ALMOST RAN A CAR OFF THE ROAD TO GET AROUND ME. EVERYTHING ELSE ON THE TRUCK WAS STILL WORKING, LIGHTS, AC, RADIO, WINDOWS, EVERYTHING, JUST NOT STEERING. ONE TIME I TURNED ON MY TRUCK AND COULD NOT SWITCH THROUGH THE GEARS SO THAT I COULD DRIVE AND THE DASH HAD NO INFORMATION ON IT (NO COMPASS, TEMP READING, MILEAGE). IT WOULD MOVE THROUGH THE GEARS BUT IT WOULDN'T DRIVE. I HAD TO TURN MY TRUCK ON AND OFF 3 TIMES BEFORE I COULD DRIVE. OUR DRIVER SIDE WINDOW NO LONGER AUTO ROLLS DOWN, OUR BUMPER IS FALLING APART AND WE HAVE NEVER BEEN IN AN ACCIDENT, THE DRIVERS DOOR LEAKS WHEN IT RAINS, AND OUR DOOR LOCKS WILL OCCASIONALLY NOT DISENGAGE SO WHEN WE GO TO SHUT THE DOOR IT JUST BOUNCES OF THE LATCH. THIS HAS CAUSED ONE OF OUR DOORS TO COME OFF THE HINGES AND ALMOST FALL OFF OUR TRUCK. WE HAVE HAD ALL 4 DOOR LOCKS REPLACED AND THEY ARE STILL DOING IT. *TR

NHTSA ID 10617751 · filed Jul 30, 2014
All 8 reports naming steering

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

7
reports

From owner reports, verbatim

DRIVING AT APPROX 35-40 MPH APPROACHING A HAIRPIN TURN TRIED TO BREAK AND VEHICLE DID NOT SLOW DOWN SLID THROUGH THE CORNER INTO A ROCK, PUT THE VEHICLE IS REVERSE AND PRESSED ACCELERATOR THE VEHICLE RPM INCREASED ON OWN TRIED TO BREAK THE RPM DID NOT DIMINISH(FOOT OFF ACCELERATOR) BEFORE I HAD TIME TO SHUT THE TRUCK OFF I HIT A TREE BEHIND ME. IT APPEARS SOMETHING STUCK IN ACCELERATOR (MECHANICAL) OR THE COMPUTER SYSTEM( ELECTRONICS) FAILED. THE VEHICLE HAS NOT YET BEEN TESTED.

NHTSA ID 10758645 · filed Aug 23, 2015

ALL STABILITRAK/TRACTION CONTROL SHUT OFF. DEALER STATES CODE C0455, STEERING ANGLE SENSOR. PLEASE INVESTIGATE HOW MANY CODE C0455 HAVE BEEN LISTED FOR YEARS. SERVICE BULLETINS HAVE BEEN ISSUED BY GM. KNOWN ISSUE NOT BEING REPAIRED CAUSING STABILITRAK AND TRACTION CONTROL TO DISENGAGE. THE NUMBERS POSTED IN FORUMS INDICATE A LARGE PROBLEM. SHOULD BE A RECALL.

NHTSA ID 10724228 · filed Jun 9, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

5
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR INTAKE HOSE NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE OCCURRED SEVERAL TIMES. THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SENSOR NEEDED TO BE RESET. ON ANOTHER OCCASION, THE CAM SHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BOTH TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

NHTSA ID 10786471 · filed Oct 27, 2015

ON THE WAY TO WORK ON MONDAY MORNING, SEPT 1ST, 2014 AS MY HUSBAND APPROACHED A STOP LIGHT HE NOTICED THE VEHICLE AT THE LIGHT BACKUP LIGHTS COME ON. HE THOUGHT THEY MAY HAVE PULLED TOO FAR UP UNDER THE STOP LIGHT AND WERE JUST GOING TO BACK UP A LITTLE BIT SO HE APPLIED HIS BRAKES. THE DRIVER OF THE OTHER VEHICLE PROCEEDED TO PUSH THE GAS AND SLAM IN TO THE FRONT OF MY HUSBAND'S TRUCK THEN DRIVE OFF. MY HUSBAND PROCEEDED TO THE NEARBY PILOT FUEL STOP LOOKED AROUND TO SEE IF THE OTHER VEHICLE WAS THERE THEN CALLED THE POLICE TO FILE A REPORT. AFTER THAT HE WENT ON TO WORK A FEW MILES DOWN THE ROAD. WORKED HIS SHIFT, STOPPED AND PUT A LITTLE GAS IN HIS TRUCK AND DROVE THE 9 MILES HOME. PARKED IN THE DRIVE WENT IN THE HOUSE AND CAME BACK OUT A FEW MINUTES LATER THERE WAS SMOKE THEN FIRE COMING FROM AROUND THE FRONT TIRE OF THE TRUCK. IT SOON BECAME ENGULFED IN FLAMES DESPITE THE EFFORTS OF THE LOCAL FIRE DEPARTMENT. THE TRUCK WAS A TOTAL LOSS. *TR

NHTSA ID 10637450 · filed Sep 19, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

3
reports

From owner reports, verbatim

MY WIPER BLADE WAS DAMAGED FROM ICE AND ROAD SPRAY DURING A STORM. I TRIED TO BUY A REPLACEMENT. FOUND WIPER USES AN ODD VEHICLE SPECIFIC MOUNT. WIPER BLADE SEEMS TO BE ONLY AVAILABLE FROM CHEVY. NOT EVEN A DELCO BLADE IS AVAILABLE. THERE IS NO REASON TO USE A NEW STYLE MOUNT, THE BASIC ARM AND BLADE ARE THE SAME AS ALWAYS. NOT HAVING THE ABILITY TO QUICKLY REPLACE A DAMAGED BLADE DURING BAD WEATHER CREATES A REAL SAFETY ISSUE ESPECIALLY NIGHTS AND WEEKENDS WHEN CHEVY DEALERS ARE CLOSED. *TR

NHTSA ID 10569362 · filed Mar 14, 2014

THE PASSENGER WINDSHIELD WIPER DOES NOT TOUCH THE WINDSHIELD TO THE EXTREME RIGHT IN THE LOWER POSITION. THIS CAUSES A STREAKED WINDSHIELD AND ICE BUILD UP IN THE WINTER. IT MAKES IT HARD TO SO A CAR APPROACHING FROM THE RIGHT IN RAIN AND ALMOST IMPOSSIBLE TO SEE IN THE WINTER WEATHER CONDITIONS. I'VE TAKEN IT TO THE DEALER. THEY REPLACED THE BLADE BUT THE NEW BLADE STILL DOESN'T WIPE THE FULL WINDSHIELD. I'VE CALLED GM AND THEY SIAD THERE IS NOTHING THAT THEY CAN DO SINCE IT MUST BE A DESIGN FLAW IN THE WIPER SYSTEM. I AM AFRAID TO DRIVE AT NIGHT IN A RAIN AND IN THE WINTER WHEN THERE IS ANY ICE OR SNOW. THERE ARE TWO WEBSITES THAT ARE GM TRUCK OWNERS AND THERE ARE SEVERAL COMMENTS VERY CLOSE TO THE PROBLEMS I AM HAVING WITH MY WINDSHIELD WIPERS. *TR

NHTSA ID 10568543 · filed Mar 11, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

3
reports

From owner reports, verbatim

2013 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE SYSTEM ISSUES. *SMD THE CONSUMER STATED WHEN USING THE BRAKE CONTROLLER, THERE WAS LITTLE TO NO BRAKES. THE CONSUMER VISITED THE DEALER TO SEE IF THE BRAKE CONTROLLER COULD BE ADJUSTED. SO THE TRAILER BRAKES WOULD START SOONER AND GET STRONGER. *JB UPDATED 09/17/15*LJ UPDATED 11/30/2017*CN

NHTSA ID 10735225 · filed Jul 22, 2015

I WAS TRAVELING AT 55 MILES PER HOUR ON A 2 LANE HIGHWAY. VEHICLE BECAME UNRESPONSIVE TO STEERING AND BRAKES WERE NOT WORKING CORRECTLY. PEDDLE HAD TO BE PUSHED ALL THE WAY TO THE FLOOR. GOT VEHICLE SLOWED DOWN AND TURNED OFF. ONCE RESTARTING STEERING WAS VERY TIGHT BUT FUNCTIONAL. SIMILAR INCIDENT IN 2013 RESULTED IN AN ACCIDENT. SEVERAL MORE STEERING ISSUES SINCE DECEMBER OF 2013. HAS BEEN TAKEN IN FOR SERVICE AND NOTHING HAS EVER BEEN FIXED. *TR

NHTSA ID 10576242 · filed Apr 1, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

3
reports

From owner reports, verbatim

DRIVING AT APPROX 35-40 MPH APPROACHING A HAIRPIN TURN TRIED TO BREAK AND VEHICLE DID NOT SLOW DOWN SLID THROUGH THE CORNER INTO A ROCK, PUT THE VEHICLE IS REVERSE AND PRESSED ACCELERATOR THE VEHICLE RPM INCREASED ON OWN TRIED TO BREAK THE RPM DID NOT DIMINISH(FOOT OFF ACCELERATOR) BEFORE I HAD TIME TO SHUT THE TRUCK OFF I HIT A TREE BEHIND ME. IT APPEARS SOMETHING STUCK IN ACCELERATOR (MECHANICAL) OR THE COMPUTER SYSTEM( ELECTRONICS) FAILED. THE VEHICLE HAS NOT YET BEEN TESTED.

NHTSA ID 10758645 · filed Aug 23, 2015

ON ACCELERATION FROM A STOP, THE RPM'S RACE WHILE SHIFTING. VEHICLE ACTS AS IF THE TRANSMISSION IS SLIPPING FROM 1-2. EARLY IN THE LIFE OF THE VEHICLE I THOUGHT THIS WAS ONLY SOMETHING THAT HAPPENED THE FIRST TIME SHIFTING AFTER PULLING OUT OF THE GARAGE HOWEVER, AS THE TRUCK GETS MORE MILES ON IT, THE PROBLEM HAPPENS MORE OFTEN AND WHEN TAKING OFF FROM STOPS WHEN HOT. VEHICLE WAS BROUGHT TO DEALER TO DIAGNOSE COMPLAINT AND WAS TOLD THERE WAS A BULLETIN TO ADDRESS THIS PROBLEM BUT SINCE THE TECH COULDN'T VERIFY IT, THEY DIDN'T DO ANYTHING. DEALER SAID I HAVE A GOOD POWERTRAIN WARRANTY SO IF SOMETHING BREAKS LATER I SHOULD BE COVERED. NOT ONLY IS THIS UNPROFESSIONAL AND POOR CUSTOMER SERVICE, THEY LITERALLY DID NOTHING TO ATTEMPT TO DIAGNOSE OR CONFIRM THE PROBLEM. THERE SEEMS TO BE NUMEROUS COMPLAINTS ON THIS SITE RELATED TO RPM RACING COMPLAINTS. *TR

NHTSA ID 10626539 · filed Aug 20, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

3
reports

From owner reports, verbatim

I WANT TO FILE A SAFETY COMPLAINT I HAVE A VIBRATION PROBLEM WITH THIS TRUCK AND BELIEVE THE IS A PROBLEM WITH THE GOODYEAR TIRES THE DEALER HAS CHANGED 11 TIRES AND ONE RIM ON MY TRUCK THE WHEN DRIVING AT HIGHWAY SPEEDS THERE IS A STRONG VIBRATION AND THE LONGER YOU DRIVE THE WORSE IT GETS I THINK BECAUSE THE TIRES ARE HEATING AND MAKING THE TIRE WEAK THERE IS ONLY ONE TIRE AVAILABLE IN THE SIZE THAT GM POSTED ON DOOR STICKER GOODYEAR WRANGLER SR-A LT265/60R20E I PURCHASED THIS TRUCK NEW GM SAYS VIBRATION IS NORMAL THE VIBRATION GETS TO THE POINT WHERE IT FEELS LIKE THE WHEEL WANT TO COME OFF THERE IS A LOT OF PEOPLE WITH THE SAME ISSUES ON LINE GM TRUCKS .COM. *TR

NHTSA ID 10609470 · filed Jul 9, 2014

APRIL, 2013 - TRUCK WAS PARKED OUT SIDE, AND I LEFT FOR A 70 MILE TRIP EARLY IN THE MORNING, AFTER THE DEW HAD FALLEN. JUNE, 2013 - A TROPICAL STORM SWEPT THROUGH THE AREA, DUMPING TONS OF RAIN; CAUSING THE HUMIDITY TO RISE A FEW HOURS LATER AS WELL AS CAUSING EVERYTHING TO BE MOIST/WET. BOTH EVENTS WERE EITHER IN THE EARLY MORNING HOURS OR IN THE EVENING AFTER THE SUN WENT DOWN, AND INVOLVE WETNESS/MOISTURE, HUMIDITY, AND THE INABILITY TO "DRY" THE WINDSHIELD. PROBLEM: THERE IS A "CONDENSATION FILM" THAT FORMS ON THE WINDSHIELD DUE TO THE OUTSIDE ELEMENTS BEING MORE MOIST AND HUMID THAN THE INSIDE OF THE WINDSHIELD. USUALLY, WHEN TURNING ON THE DEFROSTER, THIS WILL "DRY" THE WINDSHIELD AND MAKE THE CONDENSATION FILM GO AWAY. HOWEVER, THE DEFROSTER ON THIS MODEL DOES NOT "DRY" THE WINDSHIELD ON THE RIGHT SIDE (PASSENGER) OF THE VEHICLE. THE AIR COMING OUT OF THE DEFROSTER ON THE RIGHT SIDE IS NOT AS STRONG AS THE LEFT. THERE IS A CONSTANT CONDENSATION FILM THAT FORMS AND REMAINS. THE WIPERS WILL CLEAR THE WETNESS/MOISTURE AWAY, TEMPORARILY, BUT THE FILM REMAINS AND THE MOISTURE/WETNESS RETURNS. THIS MAKES THE VISIBILITY ON THE RIGHT SIDE OF THE TRUCK NON-EXISTENT, AND WHEN TURNING A RIGHT HAND CORNER, OR ENTERING AN INTERSECTION, YOU CAN NOT SEE OUT OF THE RIGHT HAND SIDE OF THE WINDSHIELD. THIS IS A LIABILITY AND ACCIDENT WAITING TO HAPPEN....... CONFIRMATION/MANUFACTURER KNOWLEDGE: I TOOK MY VEHICLE INTO THE DEALER - TWICE - AND WAS TOLD THIS WAS "NORMAL" FOR THIS MODEL. I CONTACTED THE GM HOTLINE, WHO ESCALATED THE CLAIM TO THE ENGINEERING CLAIMS DEPARTMENT AND WAS TOLD THAT THIS IS A RECURRING PROBLEM, THAT THEY WERE AWARE OF IT, AND TOLD THE DEALER NOT TO DO ANY REPAIRS AT THIS TIME. I ALSO TALKED TO THE DEALERS HEAD MECHANIC WHO SAID THAT HE HAS SEEN THIS NUMEROUS TIMES IN THE PAST. IS GM WAITING FOR A DEATH BEFORE FIXING? PICTURES AVAILABLE... *TR

NHTSA ID 10533608 · filed Aug 5, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

3
reports

From owner reports, verbatim

AIR BAGS DO NOT RECOGNIZE SOMEONE IS SITTING IN THE PASSENGER SEAT AND REMAIN OFF. PERSON SITTING THERE WEIGHED OVER 230 POUNDS. SEAT BELT WARNING LIGHTS REMAIN ILLUMINATED DESPITE SEAT BELT BEING FASTENED.

NHTSA ID 10722557 · filed Jun 1, 2015

ON TUESDAY MARCH 18, 2014 I WAS DRIVING A 2013 CHEVY SILVERADO AND REAR ENDED A CHEVY TAHAO AT APPROXIMATELY 20 MPH WITHOUT HITTING MY BRAKES. CONDITIONS AT THE TIME WERE CLEAR AND DRY ALTHOUGH VERY WINDY. I WAS THE ONLY PASSENGER IN MY TRUCK. I WAS WEARING MY SEATBELT. I HIT THE STEERING WHEEL WITH MY CHEST. THE ONSTAR SYSTEM CALLED TO SAY THEY COULD SEE I WAS IN AN ACCIDENT AND HELP WAS ON THE WAY. I EXCHANGED INFO WITH THE OTHER DRIVER AND RETURNED TO MY VEHICLE. THE SEATBELT WAS IN THE EXTENDED POSITION AND WOULD NOT EXTEND FURTHER OR RETRACT. ON THE DISPLAY PANEL IT HAD AN 'AIRBAG DEPLOYED' ICON AND MESSAGE 'SERVICE AIRBAG'. MY INSURANCE COMPANY GAVE ME A AUTO REPAIR SHOP TO GO TO FOR AN ESTIMATE, HOWEVER, THE SHOP TOLD ME THEY WOULD NOT TOUCH THE VEHICLE UNTIL A GM REPRESENTATIVE INVESTIGATED THE SYSTEM FIRST AS THEY FELT THE SEATBELT SHOULD HAVE PREVENTED ME FROM HITTING THE STEERING WHEEL. I CALLED GM AND SPOKE WITH WALTER IN CUSTOMER SERVICE. HE ARRANGED TO HAVE A 'THIRD PARTY' INVESTIGATOR COME AND DO A INTERROGATION OF THE SYSTEM AND ARRANGED FOR A LOANER VEHICLE. RAYTHEON REPRESENTATIVE 'JEFF" CALLED ME SUNDAY MARCH 20 AND STATED HE WAS TO INTERROGATE THE SYSTEM AND WOULD CONTACT ME FROM THE AIRPORT WHEN HE GOT TO TOWN ON WEDNESDAY MARCH 23. ON WEDNESDAY MARCH 23 I CALLED JEFF TO SEE IF HE WAS IN TOWN AND HE STATED HE WAS AT THE AIRPORT 'LEAVING' TOWN, HE HAD DONE HIS INVESTIGATION AND DETERMINED EVERYTHING WORKED LIKE IT SHOULD. I ASKED HIM IF I WAS SUPPOSED TO HIT THE STEERING WHEEL AND HE STATED HE DID NOT AGREE OR DISAGREE. *TR

NHTSA ID 10576260 · filed Apr 1, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

3
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE TIRE BECAME PREMATURELY WORN APPROXIMATELY EVERY 17,000 MILES. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.

NHTSA ID 10640803 · filed Oct 2, 2014

I WANT TO FILE A SAFETY COMPLAINT I HAVE A VIBRATION PROBLEM WITH THIS TRUCK AND BELIEVE THE IS A PROBLEM WITH THE GOODYEAR TIRES THE DEALER HAS CHANGED 11 TIRES AND ONE RIM ON MY TRUCK THE WHEN DRIVING AT HIGHWAY SPEEDS THERE IS A STRONG VIBRATION AND THE LONGER YOU DRIVE THE WORSE IT GETS I THINK BECAUSE THE TIRES ARE HEATING AND MAKING THE TIRE WEAK THERE IS ONLY ONE TIRE AVAILABLE IN THE SIZE THAT GM POSTED ON DOOR STICKER GOODYEAR WRANGLER SR-A LT265/60R20E I PURCHASED THIS TRUCK NEW GM SAYS VIBRATION IS NORMAL THE VIBRATION GETS TO THE POINT WHERE IT FEELS LIKE THE WHEEL WANT TO COME OFF THERE IS A LOT OF PEOPLE WITH THE SAME ISSUES ON LINE GM TRUCKS .COM. *TR

NHTSA ID 10609470 · filed Jul 9, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

THE DRIVER AND PASSENGER HEADREST SQUARE IN THE MIDDLE ARE HARD AS A ROCK. I FEEL IN THE EVENT OF AN ACCIDENT WHEN THE OCCUPANTS HEAD HITS THE HEADREST IT WILL DEFINITELY CAUSE HARM TO THE BACK OF THE PERSONS HEAD. THERE IS NEXT TO NO CUSHIONING IN THE CENTER, THE SIDES ARE SOFT BUT NOT THE MIDDLE. I FEEL THIS IS A BIG SAFETY ISSUE IN THE EVENT OF AN ACCIDENT. *TR

NHTSA ID 10562447 · filed Jan 31, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIMMING INTERMITTENTLY WHENEVER SOMETHING ELECTRICAL WAS BEING OPERATED. ON ONE OCCASION, THE WINDOW WAS BEING OPENED AND THE HEADLIGHTS DIMMED DOWN INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10.

NHTSA ID 10639399 · filed Sep 26, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .