Steering
Filed Oct 12, 2021
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at 10 MPH and making a turn, the vehicle inadvertently lost power steering and stopped on the side of the road by a curb. There were no warning lights illuminated. The contact stated the failure had been reoccurring while driving, almost causing the vehicle to crash into another vehicle. The vehicle was taken to the dealer who did not diagnose the vehicle and advised the contact that his VIN was not included in the recall for NHTSA Campaign Number: 17V414000 (STEERING). The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 82,100.
- NHTSA ID
- 11436457
- Incident
- Oct 5, 2021
- Mileage
- 82,100 mi
Interior & seats
Filed Jun 17, 2021
The contact owns a 2014 Chevrolet Silverado. The contact stated while entering their vehicle after a rainstorm, they noticed water leaking into the interior of the rear section of the vehicle. A puddle of water was on the floor. The contact stated the water seems to be seeping into the interior from the third rear brake light sealing from the outside of the vehicle. The vehicle was not diagnosed or repaired. The manufacture was not made aware of the failure. The failure mileage was 81,000.
- NHTSA ID
- 11421338
- Incident
- Jun 17, 2021
- Mileage
- 81,000 mi
Body & structure
Filed Apr 21, 2016
LARGE AMOUNT OF RUST AND CORROSION ON FRAME. ONLY 9000 MILES.
- NHTSA ID
- 10860807
- Incident
- Apr 20, 2016
- Mileage
- 9,000 mi
PAINT / WAX BY FACTORY HAS TOTALLY PEALED OFF FRAME OF THE TRUCK. RUST EVERYWHERE 38000 MILES.
- NHTSA ID
- 10859944
- Incident
- Apr 16, 2016
Suspension
Filed Apr 8, 2016
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 25 MPH, THE REAR OF THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE CONTACT REPLACED THE TIRES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS A KNOWN ISSUE WITHOUT A REMEDY. THE VIBRATION BECAME WORSE, CAUSING MOTION SICKNESS FOR THE DRIVER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS A KNOWN ISSUE AND THAT THE REMEDY WAS NOT WORKED OUT YET. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS LESS THAN 3,000. UPDATED 06/17/16*LJ *TR
- NHTSA ID
- 10854319
- Incident
- Feb 1, 2015
- Mileage
- 3,000 mi
Driver assistance
Filed Apr 8, 2016
WAS DRIVING TO PHYSICAL THERAPY. PULLED UP TO A STOP LIGHT AND "STABILITRACK FAILURE" POPED UP. WAS PULLING INTO THE DOCTORS OFFICE NOT 8 MIN L8R CAME UP AGAIN BUT THIS TIME STEERING WHEEL LOCKED UP THEN UN LOCKED THEN LOCKED UP MULTIPLE TIMES WHILE I WAS TRYING TO PULL INTO A PARKING SPACE. THANKFULLY I WAS GOING AT AN EXTREMELY LOW SPEED AND I COULD CONTROL THE VEHICLE BETWEEN IT LOCKING AND UNLOCKING. WHEN I LEFT THE DOCTORS OFFICE I NOTICED MY SETTINGS RESET. EX DASHBOARD DISPLAY SHOWED THE RADIO STATION INSTEAD OF THE FUEL ECONOMY. I SIMPLY CHANGED IT AND NOTICED THE COMPUTER ERASED MY PREVIOUS FUEL ECONOMY. I'M ASSUMING THEIRS SOME MALFUNCTION BETWEEN THE COMPUTER AND THESE SYSTEMS. AND FROM THE LOOKS OF IT MY VEHICLE ISN'T THE ONLY VEHICLE WITH THIS ISSUE. NOW MY CHECK ENGINE LIGHT IS ON AND I'LL BE TAKING THIS BACK TO THE DEALER AND IT WILL BE FIXED AND NEVER HAPPEN AGAIN OR I WON'T PURCHASE ANOTHER GM VEHICLE.
- NHTSA ID
- 10854293
- Incident
- Apr 8, 2016
- Mileage
- 84,500 mi
Powertrain (other)
Filed Apr 6, 2016
HERE'S MY STORY FOR THOSE THAT WILL LISTEN. I PURCHASED THE VEHICLE BRAND NEW AND A FEW DAYS LATER I MENTIONED TO THE SALESMAN THAT IT DROVE UNUSUAL AND HE REPLIED THAT IT COULD BE FROM SITTING ON THE LOT...SO I WAITED FOR THE FIRST SCHEDULED MAINTENANCE AND LET THEM KNOW THAT THERE WAS SOMETHING NOT RIGHT WITH THE SHIFTING OF THE VEHICLE. I NOTED THAT IT WAS LOUD CLUNKING AT DOWNSHIFT FROM 3RD TO 2ND GEAR AND ALSO A CLUNK SHIFT WHEN THE VEHICLE APPROACHES A COMPLETE STOP. THE DOWNSHIFT IS SO HARD THAT IT IS FELT IN THE BRAKE PEDAL. THIS IS THE PART TO ME THAT RAISES THE SAFETY CONCERN. THE RESPONSE WAS THAT THEY CHECKED IT AND THAT EVERYTHING WAS NORMAL. I WAS INFORMED THAT IT SHOULD GET SMOOTHER AS IT BREAK IN. THEY WENT ON TO SAY IF I BRING THE VEHICLE IN FOR THE SAME ISSUE AND NOTHING IS FOUND THAT I WOULD HAVE TO PAY A DIAGNOSTIC FEE. SO NOW AT APPROX. 20,000 MILES AND I CONTACTED GENERAL MOTORS. THEY AGREED FOR MORE DIAGNOSTIC AND NOW THERE IS A TECHNICAL SERVICE BULLETIN THAT STATES THAT IT IS A NORMAL CHARACTERISTIC OF THE VEHICLE. NOW THE VEHICLE HAS FEELS LIKE IT GOT WORSE AND DRIVES TERRIBLE AND UNSAFE. MEANWHILE THERE ARE COMPLAINTS ABOUT THIS SAME PROBLEM ON THE INTERNET AND NOBODY HAS DONE ANYTHING ABOUT IT. IT'S FUNNY THAT 2016 SILVERADO IS THE SAME TRUCK BUT WITHOUT THE PROBLEM. GM NEEDS TO MAKE GOOD ON THEIR PRODUCTIONS MISTAKE AND SUPPORT THERE PRODUCT. SILVERADO DRIVERS EXPERIENCING THE SAME CONDITION SHOULD COMPLAIN TO MAKE MANUFACTURERS RESPONSIBLE. PLEASE INVESTIGATE!!!!!!!!!!!!
- NHTSA ID
- 10853917
- Incident
- Mar 21, 2016
TRUCK GOT HOT AND ENGINE POWER REDUCTION LIGHT CAME ON ALSO CHECK ENGINE LIGHT. MESSAGE RESET WHEN TURNED OFF AND RESTARTED BUT CHECK ENGINE LIGHT STILL ON AND TRUCK RUNS HOT. POWER REDUCTION WAS WHILE I WAS ON HIGHWAY AND TRUCK WOULD NOT GO ABOVE 1000 RPM
- NHTSA ID
- 10851746
- Incident
- Mar 25, 2016
- Mileage
- 6,200 mi
Driver assistanceElectricalExterior lighting
Filed Mar 20, 2016
WHY CAN,T THE DEALERSHIP FIND THE PROMBLE
- NHTSA ID
- 10850597
- Incident
- Mar 7, 2016
- Mileage
- 32,000 mi
Powertrain (other)
Filed Mar 19, 2016
TRANSMISSION CLUNKS ON DOWNSHIFT(SEEMS LIKE 3RD TO 2ND SHIFT) LOUD ENOUGH THAT PEOPLE THINK I RAN OVER OR HIT SOMETHING. DEALER SAYS ITS NORMAL AND THEY ALL DO IT!
- NHTSA ID
- 10850522
- Incident
- Aug 1, 2014
- Mileage
- 5,400 mi
ElectricalEnginePowertrain (other)
Filed Feb 26, 2016
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO HAVING THE VEHICLE REPAIRED FOR A MANUFACTURER RECALL CONCERNING THE 4 WHEEL DRIVE FUNCTION ABILITY. ALSO, THE ENGINE CONTROL MODULE WAS REPROGRAMMED. SHORTLY AFTER THE REPAIR BY THE DEALER, THE VEHICLE MANUALLY SHIFTED INTO 4 WHEEL DRIVE WHEN IN REVERSE OR DRIVE AND WOULD NOT DISENGAGE IN INCLEMENT WEATHER. IN ADDITION, THE VEHICLE IDLED ROUGHLY, SHUTTERED, AND THEN STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION AND THE BATTERY WAS REPLACED. THE DEALER STATED THAT THERE WAS A FAULTY GROUND CONNECTION UNDER THE DASH PANEL. THE GROUND SURFACE WAS CLEANED AND THE WIRING WAS RE-GROUNDED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- NHTSA ID
- 10838702
- Incident
- Jan 7, 2016
Powertrain (other)
Filed Feb 10, 2016
5/15 RADIO DISPLAY LOST POWER, RECURRED AT LEAST 3 OCCASIONS; 9/15 TRAILERING IN "TOW MODE" ON INTERSTATE AT 58 MPH WHEN VEHICLE SLOWED DOWN AND RPMS INCREASED WHEN STEPPING ON ACCELERATOR; HAD TO PULL OVER ONTO INTERSTATE SHOULDER AND STOP. VEHICLE BEGAN SHIFTING NORMALLY AGAIN- DEALER STATED THAT THEY UPDATED TRANSMISSION SHIFT POINTS AND TCM. 10/15 HARSH SHIFTING AND CLUNKING FROM RIGHT REAR WHEN TURNING RIGHT. 1/16 HARSH SHIFTING AND CLUNKING FROM RIGHT REAR WHEN TURNING - DEALER REPLACED "U JOINT" AND "ADJUSTED COMPUTER SHIFT POINTS. VEHICLE STILL HAS HARSH SHIFT AND CLUNK IN RIGHT REAR WHICH OCCURS DAILY.
- NHTSA ID
- 10825266
- Incident
- Sep 21, 2015
- Mileage
- 10,200 mi
VEHICLE HVAC PRESSURIZES CAB CAUSING HEADACHES AND EAR PAIN.
- NHTSA ID
- 10824521
- Incident
- Feb 1, 2016
- Mileage
- 7,800 mi
Other / unspecified
Filed Jan 28, 2016
VIBRATION AT HWY SPEEDS, TIRES REBALANCED ROTATED AND BALANCED AT THREE DIFFERENT PLACES INCLUDING DEALER TWICE. ALL PLACES SAY TIRES R BAD BUT WILL NOT HELP IN REPLACING THEM UNLESS I BUY OTHER TIRES. THEY ONLY HAVE 15,000 MILES ON THEM. I FEEL GOODYEAR SHOULD REPLACE THESE TIRES.
- NHTSA ID
- 10822766
- Incident
- Sep 15, 2014
- Mileage
- 10 mi
FRONT BRAKES WORE OUT ON BOTH OUTBOARD PADS. INBOARD PADS ARE ALMOST NEW.TRUCK HAS 32,000MI. I BOUGHT IT NEW. DEALER SAID CALIPERS WERE NOT SLIDING. I CHECKED THE BRAKES MYSELF AND FOUND THAT NOT TRUE. I REPLACED THE PADS AND ROTORS MYSELF AND TOOK PICTURES AND SAVED ALL PARTS. THERE MUST BE A REASON, AND I CAN'T BE THE ONLY ONE.
- NHTSA ID
- 10821233
- Incident
- Jan 11, 2016
- Mileage
- 32,000 mi
Other / unspecifiedSteeringSuspension
Filed Jan 9, 2016
BETWEEN THE ROAD SPEEDS OF 45-65 MPH THE VEHICLE VIBRATES THE FRONT END SHAKES THE VEHICLE DOES IT IN ANY ROAD CONDITION AND WEATHER THE VEHICLE HAS BEEN TO THE DEALER TWICE AND TIRES BALANCED AND ROTATED 3 TIME TO NO AVAIL
- NHTSA ID
- 10819117
- Incident
- Dec 29, 2015
- Mileage
- 17,234 mi
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHILE DRIVING 35 MPH, THE BRAKES FAILED WITHOUT WARNING. THE BRAKE PEDAL BECAME STIFF AND UNRESPONSIVE. THE CONTACT HAD TO PLACE EXCESSIVE PRESSURE ON THE BRAKE PEDAL JUST TO GET THE VEHICLE TO SLOW DOWN. THE CONTACT ALSO STATED THAT THE BRAKES MADE A GRINDING NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 43,000.
- NHTSA ID
- 10818785
- Incident
- Jan 4, 2016
- Mileage
- 43,000 mi
Steering
Filed Jan 7, 2016
DRIVING HOME ON THE HIGHWAY GOING 65 MPH I TRIED TO TURN FOLLOWING THE ROAD AND THE STEERING WOULD NOT MOVE, I FORCED IT TO TURN WHILE SLOWING DOWN AND ALMOST RAN INTO A DITCH.
- NHTSA ID
- 10818574
- Incident
- Jan 5, 2016
- Mileage
- 17,000 mi
ElectricalSteering
Filed Dec 16, 2015
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART AND THE STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE ANTI- THEFT MODULE AND THE STEER-ASSIST NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. UPDATED 04/08/16*LJ
- NHTSA ID
- 10810674
- Incident
- Dec 11, 2015
- Mileage
- 78,000 mi
ElectricalEngine
Filed Dec 15, 2015
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE ENGINE STALLED AND CAUSED THE VEHICLE TO CRASH INTO A FIRE HYDRANT. THE VEHICLE WAS ABLE TO RESTART. NO POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
- NHTSA ID
- 10810222
- Incident
- Nov 27, 2015
- Mileage
- 50,000 mi
BrakesElectricalSteering
Filed Dec 9, 2015
WHILE DRIVING MY 2014 CHEVY SILVERADO, I HAVE HAD 3 INSTANCES WHERE THE STABILITY CONTROL LIGHT CAME ON AND I SUDDENLY LOST LOST ALL STEERING AND BRAKES. WITHIN A 2-3 SECONDS THE CLUSTER AND RADIO WENT DEAD AND THEN THE ENGINE STOPPED. I HAD NO ABILITY TO CONTROL THE VEHICLE. I TOOK THE VEHICLE TO THE DEALER AND THEY STATED THE LOGS SHOWED 1 1/2 PAGES OF VEHICLE COMMUNICATIONS ERRORS INCLUDING LOSS OF COMMUNICATIONS TO STEERING, LOSS OF COMMUNICATIONS TO BRAKES, ETC. AFTER 8 DAYS OF ANALYSIS, THE DEALER NOTIFIED ME THAT THIS WAS A KNOWN ISSUE WITH GM AND THAT THERE IS AN ACTIVE PI NUMBER FOR THE ISSUE. HOWEVER, THERE IS NO KNOWN RESOLUTION FOR THE ISSUE. BECAUSE THERE IS NO KNOWN SOLUTION, THEY ASKED ME TO COME PICK UP THE VEHICLE AND CONTINUE DRIVING IT AND THEY WILL CONTACT ME WHEN A SOLUTION IS FOUND. WHEN I ASKED IF THEY UNDERSTOOD THAT I COULD LOSE CONTROL OF THE VEHICLE AND POTENTIAL KILL MYSELF, A FAMILY MEMBER OF ANOTHER DRIVER THEY ONLY TOLD ME THAT THEY HAD NO OTHER SUGGESTIONS. I ESCALATED TO GM CUSTOMER CARE AND THEY ASSURED ME THAT BECAUSE THERE ARE NO OPEN RECALLS ON MY VEHICLE FOR THIS ISSUE, IT WAS COMPLETELY SAFE TO DRIVE AND THAT I SHOULDN'T WORRY. A SEARCH OF THE INTERNET REVEALED MANY PEOPLE WHO HAVE HAD THE EXACT SAME EXPERIENCE AND WHO WERE TOLD TO CONTINUE DRIVING THE VEHICLE. ONE EVEN STATED THAT THEY HIT A PEDESTRIAN AFTER LOSING CONTROL OF THE TRUCK. THIS ISSUE IS OBVIOUSLY A HUGE SAFETY RISK AS THE DRIVER CAN LOSE COMPLETE CONTROL OF THE VEHICLE AT ANY SPEED.
- NHTSA ID
- 10809361
- Incident
- Nov 30, 2015
- Mileage
- 23,000 mi
Body & structure
Filed Dec 1, 2015
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT OBSERVED EXTENSIVE CORROSION ON THE FRONT OF THE VEHICLE'S FRAME. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,200.
- NHTSA ID
- 10807767
- Incident
- May 28, 2015
- Mileage
- 10,200 mi
Steering
Filed Nov 23, 2015
ELECTRIC POWER STEERING FAILED WHILE DRIVING. TRUCK TOWED TO A DEALER. AFTER REPLACING THE ELECTRIC POWER STEERING MOTOR, ELECTRICAL LOOM AND THE BATTERY, WAS INFORMED THAT THE STEERING RACK FAILED - POSSIBLY DUE TO WATER PENETRATION INTO THE RACK AND PINION DRIVE. SUSPECT A FAULTY OR BADLY DESIGNED SEAL WHICH MAY BE THE CAUSE FOR THIE FAILURES ON THE 2014 SILVERADO TRUCKS
- NHTSA ID
- 10806385
- Incident
- Nov 23, 2015
- Mileage
- 43,000 mi
Fuel systemPowertrain (other)
Filed Oct 27, 2015
FIRE AND DEATH HAZARD . STRONG UNBEARABLE TOXIC SMELL ENTERING UP INTO CAB.
- NHTSA ID
- 10786451
- Incident
- Oct 26, 2015
Other / unspecifiedSteeringSuspension
Filed Oct 21, 2015
THE VEHICLE HAS AN ESTABLISHED, MEASUREABLE AND DOCUMENTED VIBRATION PROBLEM THAT RANDOMLY INCREASES & DECREASES IN APPLITUDE & FREQUENCY AT ALL SPEEDS. GM IS UNABLE TO RESOLVE AFTER 12 DEALER ATTEMPTS TO ADDRESS, INCLUDING MULTIPLE SETS OF TIRES, REAR DIFFERENTIAL, DRIVE SHAFTS AND SHOCK ABSORBERS ALL FAILING TO RESOLVE THE ISSUE. GM STATED VIBRATION IS INHERENT TO THE DESIGN AND NO FURTHER ACTION NEEDED OR WILL BE TAKEN EVER FOR VIBRATION, REGARDLESS OF CIRCUMSTANCE. SUCH A VIBRATION IS A SIGNIFICANT SAFETY DEFECT BECAUSE IT IS ESSENTIALLY LIKE CUTTING WIRES TO WARNING TELL-TALES BY REMOVING A DRIVER'S ABILITY TO DISCERN TIRE/SUSPENSION/POWERTRAIN/STEERING PROBLEMS THAT CAN ONLY BE IDENTIFIED BY FEELING A VIBRATION (SUCH AS A LOOSE WHEEL OR DAMAGED SUSPSENSION COMPONENTS) PRIOR TO A CATASTROPHIC EVENT, ESPECIALLY AT HIGH SPEEDS. NOT ONLY FOR THE VEHICLE OCCUPANTS, BUT ALSO FOR ANY ROAD USER WHEN IT RESULTS IN THE DRIVER LOOSING CONTROL OF THE VEHICLE. GM'S OWN ATTEMPTS TO FIX THE VEHICLE WITH THE LIST OF PARTS ABOVE IRREFUTABLY SUPPORTS THE INABILITY FOR A DRIVER TO IDENTIFY THE SOURCE OF A VIBRATION. IF EXPERIENCED TECHNICIANS AND SUBSEQUENT CORPORATE ENGINEERS CANNOT RECOGNIZE THE VIBRATION AS BEING DIFFERENT FROM WHEELS, SUSPENSION, POWERTRAIN; THEN A NORMAL DRIVER WILL HAVE NO SUCH WARNINGS AVAILABLE SHOULD A POTENTIALLY CATASTROPHIC SAFETY ISSUE BE PRESENT. FURTHER, SINCE GM REFUSES TO ADDRESS ANY FURTHER VIBRATION ISSUES WITH THIS VEHCILE, IT IS LIKE HAVE A AIRBAG WARNING TELL-TALE CONTINUOUSLY ILLUMINATED WHETHER OR NOT A PROBLEM EXISTS & GM STATING TO JUST LIVE WITH IT. IN OTHER WORDS, IF I GET A LOOSE WHEEL, I GUESS GM FIGURES I WILL KNOW IT WHEN IT FALLS OFF. IN ADDITION, TO SAFETY DEFECT DESCRIBED ABOVE, THE VIBRATION IS AN EXTREME SOURCE OF DRIVER DISTRACTION & DRIVER RAGE AS ATTEMPTS ARE MADE TO PRODUCE AND/OR REDUCE THE VIBRATION WHILE DRIVING.
- NHTSA ID
- 10806861
- Incident
- Sep 22, 2014
- Mileage
- 1 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.