RoadVitals

2014 Chevrolet Silverado

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “do not drive” advisory affecting this model year.

Campaign 14V246000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
124
Latest Oct 12, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
14
Latest Apr 12, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
14
9 injuries, 0 deaths reported

Overview

Our database contains 124 NHTSA owner-reported complaints for the 2014 Chevrolet Silverado, most frequently naming the powertrain (other), electrical and steering categories. 14 safety recalls have been issued covering this model year; and 89 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

14 campaigns cover this model year

View all 14

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V209000

SEAT BELTS

Apr 12, 2016
895,232 units potentially affected
The defect: General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks manufactured January 29, 2013, to January 21, 2015. While entering the vehicle, the seat belt tensioner cable may be positioned such that the driver slides over it. This movement may result in the fatigue and separation of the cable.
The risk: If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
The remedy: GM will notify owners, and dealers will modify the vehicles to prevent the tensioner from being damaged. Any tensioner that has already been damaged will be replaced, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15822.
General Motors LLCManufacturer number 15822View on NHTSA.gov
13V544000

EQUIPMENT:OTHER:LABELS

Oct 30, 2015
1,808 units potentially affected
The defect: General Motors (GM) is recalling certain model year 2013-2014 Chevrolet Silverado HD, Chevrolet Express, and GMC Sierra HD vehicles, and model year 2013 GMC Savana compressed natural gas (CNG) vehicles that fail to comply with Federal Motor Vehicle Safety Standard No. 303 "Fuel System Integrity of Compressed Natural Gas Vehicles." In the affected vehicles, the text of the CNG fuel-only label is smaller than the required size, and as a result, may be less noticeable.
The risk: Text that does not conform to the required labeling size could inhibit fuel tank inspection practices and safe refueling, increasing the risk of a fire.
The remedy: GM will notify owners and will send them a replacement label, free of charge. The recall began December 3, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 13365.
General Motors LLCManufacturer number 13365View on NHTSA.gov
15V640000

ELECTRICAL SYSTEM:IGNITION

Oct 9, 2015
3,073 units potentially affected
The defect: General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra trucks manufactured January 24, 2014, to February 26, 2014, 2015 Chevrolet Suburban vehicles manufactured February 12, 2014 and Chevrolet Tahoe vehicles manufactured February 6, 2014, to February 13, 2014. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
The risk: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
The remedy: GM will notify owners, and dealers will replace the ignition lock housing, free of charge. The recall began on November 20, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15573.
General Motors LLCManufacturer number 15573View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 124
Steering
Filed Oct 12, 2021

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at 10 MPH and making a turn, the vehicle inadvertently lost power steering and stopped on the side of the road by a curb. There were no warning lights illuminated. The contact stated the failure had been reoccurring while driving, almost causing the vehicle to crash into another vehicle. The vehicle was taken to the dealer who did not diagnose the vehicle and advised the contact that his VIN was not included in the recall for NHTSA Campaign Number: 17V414000 (STEERING). The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 82,100.

NHTSA ID
11436457
Incident
Oct 5, 2021
Mileage
82,100 mi
Interior & seats
Filed Jun 17, 2021

The contact owns a 2014 Chevrolet Silverado. The contact stated while entering their vehicle after a rainstorm, they noticed water leaking into the interior of the rear section of the vehicle. A puddle of water was on the floor. The contact stated the water seems to be seeping into the interior from the third rear brake light sealing from the outside of the vehicle. The vehicle was not diagnosed or repaired. The manufacture was not made aware of the failure. The failure mileage was 81,000.

NHTSA ID
11421338
Incident
Jun 17, 2021
Mileage
81,000 mi
Body & structure
Filed Apr 21, 2016

LARGE AMOUNT OF RUST AND CORROSION ON FRAME. ONLY 9000 MILES.

NHTSA ID
10860807
Incident
Apr 20, 2016
Mileage
9,000 mi
Filed Apr 17, 2016

PAINT / WAX BY FACTORY HAS TOTALLY PEALED OFF FRAME OF THE TRUCK. RUST EVERYWHERE 38000 MILES.

NHTSA ID
10859944
Incident
Apr 16, 2016
Suspension
Filed Apr 8, 2016

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 25 MPH, THE REAR OF THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE CONTACT REPLACED THE TIRES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS A KNOWN ISSUE WITHOUT A REMEDY. THE VIBRATION BECAME WORSE, CAUSING MOTION SICKNESS FOR THE DRIVER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS A KNOWN ISSUE AND THAT THE REMEDY WAS NOT WORKED OUT YET. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS LESS THAN 3,000. UPDATED 06/17/16*LJ *TR

NHTSA ID
10854319
Incident
Feb 1, 2015
Mileage
3,000 mi
Driver assistance
Filed Apr 8, 2016

WAS DRIVING TO PHYSICAL THERAPY. PULLED UP TO A STOP LIGHT AND "STABILITRACK FAILURE" POPED UP. WAS PULLING INTO THE DOCTORS OFFICE NOT 8 MIN L8R CAME UP AGAIN BUT THIS TIME STEERING WHEEL LOCKED UP THEN UN LOCKED THEN LOCKED UP MULTIPLE TIMES WHILE I WAS TRYING TO PULL INTO A PARKING SPACE. THANKFULLY I WAS GOING AT AN EXTREMELY LOW SPEED AND I COULD CONTROL THE VEHICLE BETWEEN IT LOCKING AND UNLOCKING. WHEN I LEFT THE DOCTORS OFFICE I NOTICED MY SETTINGS RESET. EX DASHBOARD DISPLAY SHOWED THE RADIO STATION INSTEAD OF THE FUEL ECONOMY. I SIMPLY CHANGED IT AND NOTICED THE COMPUTER ERASED MY PREVIOUS FUEL ECONOMY. I'M ASSUMING THEIRS SOME MALFUNCTION BETWEEN THE COMPUTER AND THESE SYSTEMS. AND FROM THE LOOKS OF IT MY VEHICLE ISN'T THE ONLY VEHICLE WITH THIS ISSUE. NOW MY CHECK ENGINE LIGHT IS ON AND I'LL BE TAKING THIS BACK TO THE DEALER AND IT WILL BE FIXED AND NEVER HAPPEN AGAIN OR I WON'T PURCHASE ANOTHER GM VEHICLE.

NHTSA ID
10854293
Incident
Apr 8, 2016
Mileage
84,500 mi
Powertrain (other)
Filed Apr 6, 2016

HERE'S MY STORY FOR THOSE THAT WILL LISTEN. I PURCHASED THE VEHICLE BRAND NEW AND A FEW DAYS LATER I MENTIONED TO THE SALESMAN THAT IT DROVE UNUSUAL AND HE REPLIED THAT IT COULD BE FROM SITTING ON THE LOT...SO I WAITED FOR THE FIRST SCHEDULED MAINTENANCE AND LET THEM KNOW THAT THERE WAS SOMETHING NOT RIGHT WITH THE SHIFTING OF THE VEHICLE. I NOTED THAT IT WAS LOUD CLUNKING AT DOWNSHIFT FROM 3RD TO 2ND GEAR AND ALSO A CLUNK SHIFT WHEN THE VEHICLE APPROACHES A COMPLETE STOP. THE DOWNSHIFT IS SO HARD THAT IT IS FELT IN THE BRAKE PEDAL. THIS IS THE PART TO ME THAT RAISES THE SAFETY CONCERN. THE RESPONSE WAS THAT THEY CHECKED IT AND THAT EVERYTHING WAS NORMAL. I WAS INFORMED THAT IT SHOULD GET SMOOTHER AS IT BREAK IN. THEY WENT ON TO SAY IF I BRING THE VEHICLE IN FOR THE SAME ISSUE AND NOTHING IS FOUND THAT I WOULD HAVE TO PAY A DIAGNOSTIC FEE. SO NOW AT APPROX. 20,000 MILES AND I CONTACTED GENERAL MOTORS. THEY AGREED FOR MORE DIAGNOSTIC AND NOW THERE IS A TECHNICAL SERVICE BULLETIN THAT STATES THAT IT IS A NORMAL CHARACTERISTIC OF THE VEHICLE. NOW THE VEHICLE HAS FEELS LIKE IT GOT WORSE AND DRIVES TERRIBLE AND UNSAFE. MEANWHILE THERE ARE COMPLAINTS ABOUT THIS SAME PROBLEM ON THE INTERNET AND NOBODY HAS DONE ANYTHING ABOUT IT. IT'S FUNNY THAT 2016 SILVERADO IS THE SAME TRUCK BUT WITHOUT THE PROBLEM. GM NEEDS TO MAKE GOOD ON THEIR PRODUCTIONS MISTAKE AND SUPPORT THERE PRODUCT. SILVERADO DRIVERS EXPERIENCING THE SAME CONDITION SHOULD COMPLAIN TO MAKE MANUFACTURERS RESPONSIBLE. PLEASE INVESTIGATE!!!!!!!!!!!!

NHTSA ID
10853917
Incident
Mar 21, 2016
Engine
Filed Mar 26, 2016

TRUCK GOT HOT AND ENGINE POWER REDUCTION LIGHT CAME ON ALSO CHECK ENGINE LIGHT. MESSAGE RESET WHEN TURNED OFF AND RESTARTED BUT CHECK ENGINE LIGHT STILL ON AND TRUCK RUNS HOT. POWER REDUCTION WAS WHILE I WAS ON HIGHWAY AND TRUCK WOULD NOT GO ABOVE 1000 RPM

NHTSA ID
10851746
Incident
Mar 25, 2016
Mileage
6,200 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

03-03-10-007J

TIRES

This informational bulletin provides information on the temporary tire flat spotting condition.

06-03-09-004H

SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY

This technical bulletin provides a procedure to lube the rear leaf springs on vehicles with the condition of a squeak noise originating from the rear of the vehicle.

PIT5161E

FUEL SYSTEM, GASOLINE:STORAGE

This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.

PIT3665E

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

SB-111435

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIP5104B

ENGINE

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A COLD ENGINE TICK NOISE FOR 50 SECONDS AT START UP. TECHNICIAN DETERMINES IF THE TICK NOISE IS POSSIBLY COMING FROM THE EXHAUST MANIFOLD, AS THIS NOISE COULD EASILY BE MISTAKEN FOR AN ENGINE TICK NOISE. IF YOUR SI DIAGNOSIS DOES NOT ISOLATE THE CAUSE OF THIS CONCERN, THIS CONCERN SHOULD BE CONSIDERED A VEHICLE DESIGN CHARACTERISTIC OF THE ECM CALIBRATION AND NO ADDITIONAL REPAIRS SHOULD BE PERFORMED.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Silverado by model year
YearComplaintsRecallsInvestigationsIssue Index
20171250040.0
2016520—
2015767052.7
2014Viewing12414053.5
2013643050.8
2012682052.0
2011752048.6
2010621038.1
2009760037.9
20081622050.7
20071834258.7
200618210052.8
200531614050.7
200462215159.9
200369513862.5
2002710151266.5
2001877151366.8
20001,305201366.6
19991,660171463.5
19982790243.0
19972720038.1
19961860039.2
19952630035.9
19942100037.1
1993690037.5
1992400036.9
1991170028.0
1990250040.0
1989220042.3
1988150038.7
1987200—
1985300—
1984500—
1982200—
1980200—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.