2017 Chevrolet Silverado Powertrain (other) Problems

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that when driving at various speeds, there were rattling and vibrating sensations coming from the vehicle. In addition, when driving at low speeds there was a thumping noise emitting from the vehicle. The vehicle was taken to the dealer who diagnosed the transmission needed to be reprogrammed. The vehicle was repaired however the failure persisted. The vehicle was returned to the dealer who reprogrammed and drained the transmission fluid. The dealer informed the contact that when draining the transmission, metal shavings were discovered and that it was common. The failure persisted. The vehicle was taken to a transmission auto body where it was diagnosed that the transmission needed to be rebuilt. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed there was no recall and the repair was not covered under warranty due to being passed the year allowed. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 10,000.

NHTSA ID

11620356

Incident

Oct 17, 2017

Mileage

10,000 mi

The contact owns a 2017 Chevrolet Silverado. The contact stated when the vehicle was started, there was a grinding noise coming from the engine and transmission area. The contact stated when driving the vehicle there was a hard shift when shifting gears. There were no warning lights illuminated. The vehicle was taken to a local mechanic who performed a diagnostic stating the transmission failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 89,900.

NHTSA ID

11578659

Incident

Mar 19, 2024

Mileage

89,900 mi

The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at approximately 60 MPH, the vehicle made grinding sounds. The contact pulled over on the side of the roadway. Upon inspection, the contact noticed flames coming from the rear differential, and the driveshaft had detached. The contact extinguished the flames with bottled water. The vehicle was towed to the dealer, where it was diagnosed that the rear axle had detached and the driveshaft had struck the transfer case. The contact was informed that the rear end and transfer case needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.

NHTSA ID

11549619

Incident

Oct 6, 2023

Mileage

74,000 mi

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 60 MPH when depressing the accelerator pedal, the vehicle began to shudder. The contact stated no warning light was illuminated. The contact stated he continued to drive to his residence. The contact took the vehicle to a local dealer, where it was diagnosed with needing the torque converter to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 50,676.

NHTSA ID

11479558

Incident

Aug 9, 2022

Mileage

50,676 mi

1ST TO 2ND GEAR SHIFTS ARE HESITANT AND ROUGH, SOMETIMES DANGEROUS CAUSING TRUCK TO JUMP FORWARD. USUALLY IN PARKING LOTS. IF STOPPED ON A DOWNHILL ; I TAKE FOOT OFF BRAKE THEN THE TRUCK WILL ROLL LIKE ALL CARS DO, AND THEN WHEN I STEP ON THE ACCELERATOR, THE TRUCK ENGINE WILL REV UP AS IF IN NEUTRAL THEN SLAM INTO GEAR CAUSING ME TO NEARLY REAR END THE CARS IN FRONT ON MULTIPLE OCCASIONS

NHTSA ID

11319183

Incident

Mar 10, 2020

Mileage

5,000 mi

TRANSMISSION IS FAULTY, HAS BEEN TO THE DEALER WHERE I PURCHASED SEVERAL TIMES, THEY FLUSHED THE TRANS 2 OR 3 TIMES THEN FINALLY REBUILT THE TRANSMISSION WITH AROUND 60,000 MILES. NOW I'M AT 70,000 MILES AND HAVING TRANSMISSION PROBLEMS AGAIN. IT SURGES BETWEEN GEARS, SOMETIMES FEELS LIKE I'VE BEEN REAR ENDED AND SOMETIMES SEEMS TO SKIP A GEAR AND BE IN NEUTRAL FOR A FEW SECONDS BEFORE CLUCKING INTO GEAR.

NHTSA ID

11311039

Incident

Sep 23, 2019

TRANSMISSION SHIFTS HARD INTO GEAR WHEN SLOWING DOWN AND EXTREMELY HARD WHEN TOWING 2,000LB EMPTY TRAILER, CURRENTLY AT DEALERSHIP TO HAVE NEW TORQUE CONVERTER AND PUMP INSTALLED. DEALERSHIP STATED NO METAL SHAVINGS IN TRANSMISSION THEY BELIEVE. WHEN ACCELERATING ENGINE RPMS INCREASE WHILE VEHICLE SPEED DECREASES. STEREO CONSTANTLY DISCONNECTS FROM WIFI WHEN STREAMING MUSIC. WIFI WILL CONTINUE TO WORK FOR OTHER DEVICES. VOICE COMMANDS WORK 80%ISH OF THE TIME.

NHTSA ID

11306605

Incident

Jan 15, 2020

Mileage

34,000 mi

THE TRANSMISSION ON THIS TRUCK HAS NOT BEEN RIGHT FROM THE BEGINNING. WHEN STARTING IN THE MORNING IT WILL DO ONE OF THREE THINGS: SURGES AND TRANSMISSION SKIPS, HESITATE AND THEN RACE OR JUMP AHEAD, OR CHUNK AND THUNK LIKE IT REALLY DOESN'T WANT TO GO TO WORK AND SHIFTS HARD WHEN IT DOES. I KEEP ASKING WHEN GM WILL TAKE CARE OF THIS PROBLEM AND I KEEP GETTING THE RUN AROUND. I HAVE BROUGHT IT IN 3X, HAVE HAD DIAGNOSTICS RUN, TRANSMISSION FLUSHED AND OF COURSE IT HAS NOT HELPED. I AM NOW BRINGING IT BACK TO CHEVY DEALER AND NOW THEY SAY I HAVE TO DO THE NEXT STEP ACCORDING TO GM WHICH IS PUT IN A NEW TORQUE CONVERTER. I BOUGHT A BEAUTIFUL TRUCK THAT RUNS LIKE CRAP AND I AM VERY FRUSTRATED.

NHTSA ID

11302914

Incident

Feb 22, 2019

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING AT VERY LOW SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AND LURCHED FORWARD ON SEVERAL OCCASIONS, NEARLY STRIKING A PEDESTRIAN. THE VEHICLE WAS TAKEN TO MOUNTAIN VIEW CHEVROLET (2109 E. MAIN STREET, MOUNTAIN VIEW, AR), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

NHTSA ID

11290390

Incident

Apr 1, 2018

Mileage

18,000 mi

THE STEERING WHEEL VIBRATES AT AROUND 65 MPH. IT FEELS LIKE YOU ARE ROLLING OVER RUMBLE STRIPS. THE DEALERSHIP BALANCED THE TIRES, BUT THE VIBRATION CONTINUES. RESEARCHING THE ISSUE INDICATES IT MAY BE A PROBLEM WITH THE TORQUE CONVERTER.

NHTSA ID

11289698

Incident

Oct 16, 2019

Mileage

14,000 mi

TRANSMISSION IS CONSTANTLY JERKING AND HARD SHIFTING. IT ALSO LAGS WHEN TRYING TO ACCELERATE. TRIED TO GET IT LOOKED AT UNDER WARRANTY AND WAS TOLD "WELCOME TO THE FUTURE" BY THE DEALERSHIP. THEY WOULDN'T EVEN DRIVE OR LOOK AT IT. FEELS LIKE I'VE BEEN RIPPED OFF, WHY EVEN OFFER WARRANTIES?

NHTSA ID

11280191

Incident

Nov 1, 2019

Mileage

32,000 mi

I'VE NOTICED SINCE THE FIRST MONTH OF OWNER SHIP BACK IN 2018, THAT SOMETHING WAS WRONG WITH MY TRANSMISSION. I OWN A 2017 CHEVY SILVERADO WITH THE 8 SPEED TRANSMISSION. NOT ONLY HAD IT BEEN DISCOURAGING, IT'S DISTURBING, AND POSSIBLY EVEN UNSAFE. FROM 1ST TO 2ND GEAR THERE IS A HARD SHIFT IN THE TRANSMISSION. AND THE SAME PROBLEM IS FROM 2ND TO 1ST GEAR. THE VEHICLE MAKES A LOUD CLUNK AND IT JERKS SIMULTANEOUSLY. THE FACT I SPENT $50,000 ON THIS TRUCK BRAND NEW AND HAVE GOT NOWHERE WITH THE PROBLEM IS OUTRAGEOUS. I ALWAYS BELIEVE IT IS A SAFETY CONCERN, BECAUSE THE VEHICLE WILL MOVE IT RADICALLY. WHEN I BROUGHT IT TO MY DEALERSHIP THEY SAID IT WAS 'LEFT IN 4 WHEEL DRIVE' RIDICULOUS LIES. AND IF THAT WAS THE CASE WHY DID THEY 'UPDATE THE TRANSMISSION COMPUTER.' REGARDLESS, ALL OF THESE PROBLEMS FROM GM HAVE BEEN SWEPT UNDER THE RUG. THE PROBLEM HAS NEVER STOPPED. I'VE GOTTEN REPLIES FROM SERVICE REPRESENTATIVES AT THE DEALERSHIP SAYING 'THEY ALL DO THAT' OR 'IT'S FINE' SO TIRED OF GETTING NOWHERE. GM SHOULD BE REPLACING EVERY SINGLE 8 SPEED TRANSMISSION. I AM WORRIED THAT MY TRANSMISSION WILL FAIL AT ANY TIME. NEW VEHICLES SHOULD NOT DRIVE LIKE THIS.

NHTSA ID

11280035

Incident

Nov 14, 2019

Mileage

3,000 mi

TRANSMISSION SHUDDER AT SPEED. HARD SHIFTS AT SLOW SPEED. APPEARS TO BE WELL DOCUMENTED ACROSS THIS SITE AND OTHER FORUMS. IT APPEARS THE OIL USED IN THE TRANSMISSIONS WAS DEFECTIVE (PER CHEVY) . TSB - 16-NA-175 AND TSB 18-NA-355. HOPEFULLY ADDING TO THE LONG LIST OF COMPLAINTS HELPS GET CHEVY TO ISSUE A "RECALL" OR SOMETHING SIMILAR TO RESOLVE THE ISSUE WITH THE FLUSH PROCEDURES OR SIMILAR FIXES.

NHTSA ID

11267268

Incident

Oct 1, 2019

Mileage

59,000 mi

HARD DOWNSHIFTING WHEN GOING DOWN HILLS AT SLOW SPEED. JERKING AND CLUNKING NOISE, AND RPM GOES UP AND SOUNDS LIKE GEARS ARE GRINDING. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY TELL ME NOTHING IS WRONG. IT HAPPENS EVERY TIME I AM GOING DOWN A HILL WITH THE BREAKS APPLIED AND GOING AT A SLOW SPEED. THE TRUCK JERKED SO BAD THAT THE SEAT BELT LOCKED.

NHTSA ID

11266208

Incident

Oct 4, 2019

Mileage

19,000 mi

A 2017 CHEVY SILVERADO WITH A 5.3L AT 80000 MILES THE WATER PUMP WENT BAD I HAD A 2006 SAME TRUCK AND IT WAS 200000+ .MILES BEFORE I HAD TO DEAL WITH THIS ISSUE. I DON'T KNOW IF I'M THE ONLY ONE THAT HAD THE WATER PUMP ISSUE SO SOON OR IF THIS IS A COMMON PROBLEM WITH THIS TRUCK THAT NEEDS TO BE LOOKED INTO, ALSO EXCESSIVE NOISES FROM THE TRANSMITION WHEN UP OR DOWN SHIFTING AT LOW SPEEDS AND IS LIKE IF STRUGGLED TO DOWN SHIFT WHEN YOU NEED IT LIKE WHEN YOU NEED TO PASS A CAR IN FRONT OF YOU MOST TIMES YOU HAVE TO GIVE IT EXCESSIVE THROTLE AND ONLY THEN IT DOWNSHIFTS IN A VIOLENT MANNER, AGAIN DO NOT KNOW IF THIS IS SOMETHING THAT IS ONLY HAPPENING TO ME OR IF THERE IS SOMEONE ELSE OUT THERE WITH THE SAME TRUCK HAVING SIMILAR ISSUES, THANKS.

NHTSA ID

11265731

Incident

Oct 1, 2019

Mileage

80,000 mi

PASSENGER AIR BAG OFF LIGHT INOPERABLE. CHECK 4 WHEEL DRIVE WARNING COMES ON INTERMITTENTLY. DEALER CHARGED $138.00 BUT COULD NOT FIND ANY PROBLEMS. THIS OCCURS WHEN DRIVING.

NHTSA ID

11265315

Incident

Sep 20, 2019

Mileage

68,000 mi

TRUCK DOWN AND UPSHIFTS HARD. WHEN SLOWING DOWN FOR A CAR IN FRONT OF ME, WHEN I GET BACK ON THE GAS, THE TRUCK HAS NO POWER LIKE IT CAN'T FIGURE OUT WHAT GEAR TO BE IN. MAKES A LOUD CLUNKING NOISE WITH LIGHT ACCELERATION FROM 1ST TO 2ND GEAR. THERE IS MAJOR HESITATION WHEN TRYING TO DOWN SHIFT NO MATTER WHAT GEAR I'M IN. PROBLEM NEEDS TO BE FIXED BEFORE SOMEONE GETS INJURED. BEEN TO CHEVY 3 TIMES FOR THE SAME PROBLEM AND ALL THEY TELL ME IS THE TRANSMISSION WILL LEARN HOW YOU DRIVE. THEY ALSO TOLD ME THERE IS NO NEW UPDATE FOR THE TRANSMISSION MODULE SO I'M SCREWED.

NHTSA ID

11258305

Incident

Sep 26, 2019

THE 8-SPEED AUTOMATIC TRANSMISSION EXHIBITS NUMEROUS ISSUES. 1) WHEN SLOWING DOWN TO UNDER 10 MPH, AS IF YOU WERE YIELDING TO TRAFFIC AND THEN PRESSING THE THROTTLE TO ACCELERATE THE VEHICLE, TWO ISSUES CAN OCCUR. FIRST, THE VEHICLE'S TRANSMISSION CAN HESITATE BETWEEN GEARS, PROVIDING NO POWER TO THE WHEELS. SECOND, WHEN VEHICLE DOES SHIFT INTO A GEAR, THE VEHICLE CAN LURCH FORWARD UNEXPECTEDLY AS IF YOU WERE HIT FROM BEHIND. THERE IS SOMETIMES AN AUDIBLE "CLANK" WHEN THIS ISSUE OCCURS. THIS ISSUE CAN PREVENT A DRIVER FROM SUCCESSFULLY ENTERING TRAFFIC DUE TO LOSS OF INSTANT POWER TO THE WHEELS. 2) DURING LOW-SPEED ACCELERATION, THE VEHICLE CAN HESITATE BETWEEN THE FIRST THREE GEARS, PROVIDING NO POWER TO THE WHEELS. IT HAS A SIMILAR FEEL TO A TRANSMISSION THAT WAS SLIPPING. THIS CAN CAUSE A DRIVER TO OVER-CORRECT THE DEFICIENCY IN POWER TO THE WHEELS BY APPLYING EXCESSIVE THROTTLE AND CAUSE AN ACCIDENT. 3) WHEN PROCEEDING SLOWLY IN STOP AND GO TRAFFIC, THE VEHICLE CAN SHIFT UP OR DOWN SUDDENLY, CAUSING THE VEHICLE TO LURCH FORWARD UNEXPECTEDLY. THERE IS SOMETIMES AN AUDIBLE "CLANK" WHEN THIS ISSUE OCCURS. THIS CAN CAUSE THE VEHICLE TO STRIKE THE REAR OF ANOTHER VEHICLE, IN TIGHT TRAFFIC, IF THE DRIVER ISN'T PREPARED TO APPLY THE BRAKE WHEN THE EVENT OCCURS. 4) WHEN DRIVING NORMALLY, THE TRANSMISSION MAY HESITATE TO DOWNSHIFT WHEN THE ACCELERATOR IS APPLIED AS WOULD BE NECESSARY WHEN TRYING TO PASS A VEHICLE. THIS DOES NOT APPEAR TO BE GEAR DEPENDENT. THE LOSS OF INSTANT POWER CAN PREVENT THE DRIVER FROM SUCCESSFULLY OVERTAKING ANOTHER VEHICLE IN THE EVENT THEY NEED TO CONDUCT A PASSING MANEUVER.

NHTSA ID

11256466

Incident

Aug 25, 2018

2017 1500 SILVERADO, JERKS, SURGES, DURING ACCELERATION. NOW AND THEN I GET A LOUD THUD IN THE REAR LIKE I GOT REAR-ENDED. WHEN COMING TO A STOP FROM 2ND TO 1ST.

NHTSA ID

11244500

Incident

Aug 11, 2019

Mileage

34,245 mi

DRIVING FROM CONNECTICUT TO SOUTH CAROLINA MY TRUCK DEVELOPED A BAD VIBRATION BETWEEN 45MPH TO 70MPH. THE DEALER SAYS THAT THE TRANSMISSION NEEDS TO BE FLUSHED. THIS VEHICLE HAS 34K FOR MILES. THEY CLAIM THAT NO DAMAGE IS BEING DONE TO THE TRANSMISSION. THIS I BELIEVE IS A SAFETY ISSUE AND SHOULD BE RECALLED. THE VEHICLE IS STILL AT THE DEALERSHIP AND MY FAMILY AND I ARE STRANDED WHILE THEY CLAIM THAT GM NEEDS READING BEFORE THEY CAN FLUSH THE TRANSMISSION FLUID.

NHTSA ID

11242091

Incident

Aug 2, 2019

Mileage

33,000 mi

TRANSMISSION HAS STOPPED WORKING PROPERLY.

NHTSA ID

11241182

Incident

Aug 1, 2019

Mileage

46,000 mi

WHEN AT HIGHWAY SPEEDS (ANYWHERE BETWEEN 40-75) THERE IS A VERY NOTICEABLE SHAKING WHEN ENGINE IS UNDER LIGHT LOAD (JUST KEEPING SPEED). I HAVE TAKEN IN TO CHEVY DEALERSHIP AND THEY CHANGED THE TRANSMISSION FLUID AND THAT WORKED FOR A COUPLE THOUSAND MILES. NOT THE "CHEVY SHAKE" IS BACK AT FULL FORCE. UPON CALLING CHEVY, THEY CLAIM TO KNOW THAT THEIR TRUCKS DO THIS, BUT SAY THERE IS NOT A FIX TO SOLVE THE ISSUE. THEY CLAIM THEY HAVE NO CLUE WHERE IT'S COMING FROM, BUT SHOULD NOT BE A SAFETY HAZARD. MY QUESTION IS, IF YOU DO NOT KNOW WHAT IT IS, HOW CAN THEY SAY IT'S NOT A SAFETY HAZARD. I AM SO AFRAID THAT MY TRUCK IS GOING TO BREAK DOWN AND IT'S NOT EVEN TWO YEARS OLD. I HAVE READ THE THOUSANDS OF COMPLAINTS ONLINE WITH PEOPLE HAVING THE EXACT SAME ISSUE, SINCE THE 2014 MODEL. THEY HAVE HAD ENOUGH TIME TO FIGURE THIS OUT AND SHOULD BE HELD ACCOUNTABLE.

NHTSA ID

11234156

Incident

May 1, 2019

Mileage

55,000 mi

TRANSMISSION STARTED SLIPPING AT 72000 MILES, REPLACEMENT OR REBUILD.

NHTSA ID

11222596

Incident

Jun 14, 2019

Mileage

73,000 mi

VERY HARD SHIFT GOING FROM 1ST TO 2ND GEAR AND FROM 2ND GEAR TO 1ST GEAR. THE SHIFT WAS SO HARD THAT THE TIRES MADE A CHIRPING NOISE AND HARDLY ANY THROTTLE WAS BEING USED.

NHTSA ID

11219821

Incident

May 25, 2019

Mileage

56,000 mi

AT LOW SPEEDS UNDER BRAKING WHEN DOWNSHIFTING FROM GEAR 2 TO 1, THE SHIFT IS NOT SMOOTH. THERE IS A SIGNIFICANTLY LOUD CLUNK THAT YOU CAN FEEL AND HEAR, AND PASSENGER SAFETY IS COMPROMISED DUE TO A SUDDEN LURCH FORWARD.

NHTSA ID

11204204

Incident

Apr 28, 2019

Mileage

37,000 mi