Owner-reported complaints naming the steering system, filed with NHTSA
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Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2017 Chevrolet Silverado submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at an undisclosed speed and turning, the vehicle experienced a loss of power steering assist. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000.
The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at 15 mph, the power steering had failed while making a turn and the steering wheel would not turn. The contact crashed into a light pole. The contact hit his head on the seatbelt anchor ring. No medical attention was received. A police report was filed. The vehicle was towed to the dealer but the dealer could not replicate the failure after a test drive. The vehicle was not repaired. The contact stated that the failure occurred on two separate occasions. The manufacturer was made aware of the failure and informed the contact there was no recall for the vehicle's year and model. The failure mileage was approximately 60,000.
AL THESE LIGHTS CAME ON OUT OF NO WHERE ONE COLD DAY. STEERING ASSIST, ABS, BREAK. ALSO SERVICE TRAILER BRAKE, SERVICE STABILITRAK. I WENT ONLINE THERE ARE SO MANY PEOPLE WITH THE EXACT ISSUE. RECALL YOUR MISTAKE AND FIX YOUR PROBLEM. DON'T SCREW THE CUSTOMER. I LOCKED UP MY BRAKES BECAUSE THE CAR IN FRONT OF ME AND I ALMOST HIT THEM DUE TO MY ABS NOT WORKING I FISH TAILED SIDEWAYS. IT'S A MATTER OF TIME BEFORE SOMEONE IS HURT. IT IS A BIG ISSUE MANY PEOPLE HAVE SPOKE ABOUT. I ALSO EXPLAINED TO THE GUY WHEN I SCHEDUALE THE RECALL TO BE FIXED AND HE SAID THAT MY LIGHTS OUT A DIFFERENT ISSUE THE RECALL IS JUST A PROGRAM UPDATE FOR SOMETHING WITH THE BRAKES. THEN I BRING IT THERE 45MIN LATER THEY CANT UPDATE THE TRUCK AND COMPLETE THE RECALL DUE TO THE LIGHTS ON IN THE TRUCK!!! I'M JUST UPSET I EXPLAINED EVERYTHING BEFORE APPOINTMENT AND STILL GOT SCREWED. ALSO AFTER LOOKING THERE IS A LOT OF PEOPLE WITH THE EXACT PROBLEM AS ME.. WEIRD
THE STEERING WHEEL VIBRATES AT AROUND 65 MPH. IT FEELS LIKE YOU ARE ROLLING OVER RUMBLE STRIPS. THE DEALERSHIP BALANCED THE TIRES, BUT THE VIBRATION CONTINUES. RESEARCHING THE ISSUE INDICATES IT MAY BE A PROBLEM WITH THE TORQUE CONVERTER.
TRUCK MAKES A CLICKING SOUND WHEN TURNING AT VERY SLOW SPEEDS OR WHEN STOPPED AND TURNING THE WHEEL.
I BOUGHT MY 2017 CHEVROLET SILVERADO ON OCTOBER 2017. NOT EVEN ONE MONTH AFTER PURCHASED I HAD TO BRING BACK THE VEHICLE DUE TO LOUD CLUNKING NOISES AND JERKING. I HAD TO BRING THE TRUCK IN AT LEAST 3-4 TIMES A YEAR DUE TO THE SAME PROBLEM.
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL WHEN TURNING IT LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO WEBER CHEVROLET CREVE COEUR (12015 OLIVE BLVD, CREVE COEUR, MO 63141, (314) 567-3300) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK AND STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE VEERED TO THE LEFT INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS AND THAT THE VEHICLE VEERED LEFT INTO ANOTHER LANE. MACK BOWER CHEVROLET OF SLIDELL, LOUISIANA WAS MADE AWARE OF THE FAILURE AND REPLACED THE TIRES WITH BRAND NEW ONES, BUT THE FAILURE RECURRED. MACK BOWER CHEVROLET OF SLIDELL, LOUISIANA STATED THAT THE FAILURE MIGHT HAVE BEEN DUE TO AN FAULTY ELECTRICAL STEERING COMPONENT WITHIN THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE #: 8-306569217. THE FAILURE MILEAGE WAS UNAVAILABLE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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