Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Jul 10, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 217 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2013 Chevrolet Sonic submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
Driver assistanceElectrical
Filed Jul 10, 2020
CODE 84 WHILE DRIVING ON REGULAR ROAD AT NORMAL SPEED. CAR GOES INTO POWER REDUCTION MODE. IT'S DIFFICULT TO ACCELERATE AND THE "SEE MECHANIC" SYMBOL ON THE DASH. TOOK IT TO MIDAS, HAD THE PEDAL ASSEMBLY REPLACED AND ELECTRICAL WIRES GREASED. NEXT WEEK SAME THING, REPLACED PEDAL ASSEMBLY AGAIN. SAME THING HAPPENED AGAIN TODAY. DRIVING IN NICE WEATHER GOING UNDER 45MPH. STABILITRACK LIGHT COMES ON AND POWER REDUCTION TURNS ON. TURN CAR OFF, SIT A MINUTE, TURN BACK ON, CHECK ENGINE LIGHT AND POWER REDUCTION OFF. WILL HAPPEN AGAIN. EVERY DAY FOR THE LAST 3 WEEKS AFTER ABOUT A YEAR AGO HAVING PEDAL ASSEMBLY REPLACED. CODE 84 CAME ON AGAIN TODAY, TOOK TO THE MECHANIC, THEY SAY EVERYTHING IS RUNNING FINE WITH THE DIAGNOSTIC READING. NOT SURE WHY THE POWER REDUCTION COMES ON. I HAVE TRIED DRIVING WITH TRACTION CONTROL OFF, TC OFF AND STABILITRACK OFF. NEW TIRES, NEW BRAKES, NEW WINDSHIELD (REPLACED WHEN I BOUGHT THE CAR IN CASE THERE WAS AN INTERNAL LEAK. NO WATER INTRUSION WAS FOUND BY THE MECHANICS. I CANNOT DRIVE THE CAR SAFELY ON THE BUSY ROAD I WORK ON. CAR WILL GO INTO POWER REDUCTION AT RANDOM EVEN WHEN ON THE HIGHWAY, CAUSING THE CAR TO LOSE ABILITY TO ACCELERATE FAST ENOUGH TO NOT GET HIT. ALWAYS WHILE DRIVING. SOMETIMES THE CHECK ENGINE LIGHT STAYS ON AND SOMETIMES IT'S NOT ON AT ALL. INTERMITTENT POWER REDUCTION. MECHANICS SAY COULD BE AN ELECTRICAL ISSUE BUT COULDN'T FIND THE SOURCE OF THE PROBLEM. THIS HAS BEEN HAPPENING ON AND OFF FOR OVER A YEAR AND NO SOLUTION HAS BEEN FOUND. ALL REGULAR MAINTENANCE IS SCHEDULED IN A TIMELY FASHION. UNKNOWN CAUSE OF SAFETY ISSUE
NHTSA ID
11338696
Incident
Jul 10, 2020
Mileage
86,000 mi
Driver assistanceElectricalEngine
Filed Aug 12, 2019
CODE P0171 AND P0420. I HAVE REPLACED EVERYTHING IN THE CAR THAT THESE CODES STATE. NEW THERMOSTAT, CATALYTIC CONVERTER, BOTH 02 SENSORS, EXHAUST HOSE. FIXES FOR A FEW DAYS TO A WEEK AND THE SAME CODES KEEP COMING BACK. NOW THE BUTTON ON MY GEAR SHIFT STICKS KEEPING THE GEAR SHIFT FROM LOCKING INTO PLACE. THIS STOPS ME FROM BEING ABLE TO TURN MY CAR COMPLETELY OFF AND REMOVING KEY FROM IGNITION.
NHTSA ID
11243204
Incident
May 1, 2014
Driver assistanceElectricalSteering
Filed Jul 29, 2019
2013 SONIC LS -FROM THE START, THE AIR CONDITIONER DOESN'T WORK, THE CAR WAS DRIVING ON FREEWAY SWAYS UNCONTROLLABLY BUT SEEMS LIKE WIND AT FIRST BUT THERE'S NO WIND. IT STARTED JERKING AND HESITATING, LIGHTS AND RADIO FLICKERING, WHEN IN MOTION IN FREEWAY, CAR STARTED GETTING HOT BUT NOT ALL THE WAY OVER HEATING PULLED OVER THEN THE STEERING COLUMN LOCKED IN THE TURN TO PULL OVER, WHEN STOPPED, THE CAR RPM STARTED REVVING BUT CAR WASN'T GOING NOWHERE, THEN TURNED THE CAR OFF AFTER PUTTING IN PARK AND AND THE KEY WON'T COME OUT OF THE IGNITION...AFTER WIGGLING THE KEY FOR A FEW MINUTES IT RELEASED. TOWED THE CAR TO FRIENDLIES AUTO REPAIR SHOP AND TOLD THEM EVERYTHING THAT WAS HAPPENING THEY SAID THEY NEEDED TO REPLACE THE RATIATOR FOR $1400.00 AND WE PAID IT. HOWEVER THE CAR IS STILL DOING THE SAME THING AND THE RADIATIR DIDNT FIX ANYTHING WE SEEN AS BEING WRONG. NOW THEY SAID IT'S THE COMPRESSOR BUT WE DON'T HAVE ADDITIONAL MONEY TO CONTINUE FIXING. I READ ONLINE OTHERS WITH THIS CAR ARE HAVING SIMILAR ISSUES.
NHTSA ID
11240232
Incident
Jul 2, 2019
Mileage
71,000 mi
Driver assistanceEngineFuel system
Filed May 9, 2019
WHEN THE CAR IS FIRST STARTED AND TURNED OFF, THE HORN GOES OFF EACH TIME. IF PARKED BUT STILL RUNNING, THE HORN GOES OFF EVERY 2-3 MINUTES. WHEN LOCKING THE CAR, IT DOESN'T MAKE ANY NOISE INDICATING IT HAS BEEN LOCKED. WHEN PHONE IS PLUGGED IN, THE MUSIC DOESN'T ALWAYS WORK PROPERLY. THERE IS A PIECE TO ONE OF THE HOSES THAT BROKE AND IS NOW MAKING CAR RUN LEAN. WHEN IDLING (AT A RED LIGHT OR STOP SIGN) THE ENGINE SHAKES VIGOROUSLY AND IS HARDER TO GET BACK SPEED. WHEN CAR IS RUNNING AND THE HOOD IS OPEN, THERE IS A HISSING SOUND.
NHTSA ID
11206508
Incident
May 1, 2018
Mileage
79,000 mi
Driver assistance
Filed Mar 9, 2019
THE SPEED LIMIT GOES IN AND OUT TO DIFFERENT NUMBER SO I WON'T KNOW WHAT'S THE ACTUAL LIMIT. THE RADIO GOES IN AND OUT SO SOMETIMES WHEN IT COMES BACK IN IT SCARES ME. DIFFERENT SIGNALS ARE POPPING IN AND OUT ON THE DASHBOARD SO I'M NOT SURE ABOUT THAT. THIS HAS BEEN HAPPENING SINCE I'VE HAD THE CAR SO THE DATE IS WHEN I RECEIVED THE CAR. THE CAR'S DEALER SAID THEY TRIED EVERYTHING AND THERE IS NOTHING ELSE THEY COULD COULD DO.
NHTSA ID
11185497
Incident
Sep 28, 2018
Driver assistanceElectrical
Filed Aug 4, 2018
"TAKATA RECALL". MY AIR CONDITIONER WENT OUT ON MAY 28,2018 WHILE I WAS SITTING IN MY YARD WAITING TO COOK OFF MY CAR. SO I HAVE REPLACED THE AIR COMPRESSOR FUSE AND RELAYS AND IT STILL DOES NOT WORK. IT CAME ON ONCE SINCE THEY HAVE BEEN EXCHANGED AND THE COMPRESSOR STILL WILL NOT COME BACK ON AFTER I HAVE HAD IT UNPLUGGED AND PLUGGED BACK IN.
NHTSA ID
11115774
Incident
May 28, 2018
Mileage
98,999 mi
Driver assistanceElectricalEngine
Filed Dec 18, 2017
Crash reported
THINGS STARTED AFTER MY VEHICLE WAS REPAIRED AFTER A CAR HIT ME AND TOOK OFF. I NOTICED THE CHECK ENGINE LIGHT CAME AND STAYED ON, AT CERTAIN TIMES THE CAR EITHER WHILE DRIVING OR WHILE STOPPED THE CAR WILL EITHER SHAKE FOR 2-3 MINUTES OR ALSO WHILE STATIONARY THE TRACTION SYSTEM LIGHT WILL COME ON THEN TURN OFF. I'VE ALSO EXPERIENCED ISSUES WITH SLOW OR NOT AS RESPONSIVE ACCELERATION OR UNPROMPTED RPG GAUGE REVVING AND SOMETIMES THATS COUPLED WITH THE SHAKING TO THE POINT THAT MY HAS SHUT OFF WHILE DRIVING DOWN A CITY STREET. I WAS NEVER AWARE OF ANY RECALLS SO IM NOT SURE IF IT HAS ANYTHING TO DO WITH A POSSIBLE RECALL THAT HASNT BEEN DIAGNOSED BUT THERES GREAT CAUSE FOR CONCERN. - SN: I WASNT ABLE TO CHOOSE EVERY AFFECTED PART.
NHTSA ID
11055177
Incident
Nov 1, 2017
Mileage
16,000 mi
Driver assistanceElectricalEngine
Filed Jul 18, 2017
ACCELERATION IS BAD, AND INCONSISTEN. ALSO, WHEN SHIFTING GEARS THE SHIFTER BUTTON GETS STUCK EVERYTIME NEVER FAILS. THAT'S A REAL SAFETY ISSUE CONSIDERING I ACCIDENTLY BUMP IT, AND THE CAR WENT INTO MANUAL, WHILE DRIVING. I BARELY TOUCHED IT AND IT MOVED. THIS IS THE LAST GM CAR THAT I WILL EVER BUY ALWAYS SOMETHING WITH THEIR CARS. THE ACCELERATION FOR THIS CAR ON THE INTERSTATE IS BAD PEOPLE GO AROUND ME BECAUSE IT TAKES SO LONG TO ACCELERATE, IT ALSO HESITATES WHEN ACCELERATING. I'VE ONLY HAD THIS CAR FOR ABOUT A MONTH.
NHTSA ID
11006138
Incident
Jul 17, 2017
Mileage
82,500 mi
Driver assistanceElectricalSteering
Filed Aug 19, 2016
I'VE HAD THIS CAR FOR ONLY 2 YEARS AND THERE IS ALWAYS SOMETHING WRONG. FIRST I WAS DRIVING AND IT JUST SHUT OFF ALL THE LIGHT ON DASH BOARD WENT OFF AND FROM THAT POINT ON NOTHING ON THE STEERING WHEEL WORKS. NO HORN AND NONE OF THE CONTROLS OF IT ARE WORKING. MY PASSENGER AIR BAG LIGHT STAYS ON. BEEN IN THE SHOP 3 TIMES STILL NOT WORKING. NOW THE WARNING LIGHT OF OVER HEATING COME ON EVERYTIME I HAVE TO STILL IN TRAFFIC ON MY WAY HOME OR DRIVING FOR A OVER AN HOUR, HAVE TO TURN THE HEATER ON, ON HIGH TO GET THE LIGHT AND WARNING BEEPING TO STOP. IT'S ALREADY 90, BUT IF I DON'T THE CAR START SHAKING. THE REASON I BOUGHT A NEWER CAR WAS TO NOT HAVE TO PUT IT ON THE SHOP EVERY 4 MONTHS. SO NO HORN, CRUISE CONTROL, NOT SURE IF AIR BAG WORK ON PASSENGER SIDE AND TO TOP IT OFF HAVE TO RIDE WITH THE HEAT ON WHILE IT'S 90OUTSIDE TO MAKE IT HOME SAFE, ,(I THINK,,).. I CALL GM CUSTOMER SERVICES OVER AND OVER AGAIN, AND THEY TELL ME THERE IS NOT OTHER PROBLEMS WITH OTHER CARS. MY WARRANTY IS EXPIRED. SO IT'S ON ME.
NHTSA ID
10897297
Incident
Jul 14, 2015
Mileage
65,000 mi
Driver assistanceEngine
Filed Aug 8, 2016
WHILE DRIVING MY CAR FOR THE PAST YEAR NOW I HAVE NOTICED MY RPM GAUGE STICKING AND REVVING ON ITS OWN. IT IS STARTING TO HAPPEN MORE CONSISTENTLY. WHEN I'M DRIVING DOWNHILL THE RPM GAUGE WILL REV HIGH AND STAY STUCK HIGH. THEN WHEN I PUT THE CAR IN PARK IT WILL REV HIGH ON ITS OWN AND STAY STUCK AND EVENTUALLY COME BACK DOWN. SOMETHING NEW I HAVE STARTED TO EXPERIENCE IS WHEN I'M AT A COMPLETE STOP THE RPM GAUGE WILL START REVVING UP AND DOWN ON IT'S OWN WHILE MY CAR LIGHTS BRIGHTEN AND DIM AND MY WARNING LIGHT COMES ON THAT I'M SLIDING WHICH IS IMPOSSIBLE SINCE I'M AT A COMPLETE STOP. I HAVE ALSO NOTICED THE TRANSMISSION HAS STARTED TO FEEL JERKY LATELY WITH EVERYTHING ELSE. I JUST PURCHASED THIS VEHICLE ALMOST 2 YEARS AGO AND I ONLY HAVE 58,000 MILES ON IT.
NHTSA ID
10894186
Incident
May 1, 2016
Driver assistanceElectrical
Filed Jun 2, 2016
MY VEHICLE WAS IN MOTION, STRAIGHT-LINE, AT 60 MPH. THIS MORNING ON MY WAY TO WORK, MY GAUGE PANEL WENT HAYWIRE. THIS ISN'T THE FIRST TIME IT'S HAPPENED. IT'S HAPPENED MANY TIMES. I'VE TAKEN VIDEO OF THIS CONDITION AND UPLOADED IT TO YOUTUBE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=IVSDEO8LCR8 WHEN IT HAPPENS, NOT ONLY DOES THE SPEED AND RPM'S FLUCTUATE RAPIDLY AND INACCURATELY, BUT THE TURN SIGNALS QUIT WORKING (SAFETY ISSUE!), AND SINCE THE TRACTION CONTROL LIGHT IS COMING ON, I ASSUME IT HAS QUIT WORKING AS WELL (SAFETY ISSUE). THE VEHICLE IS UNDER WARRANTY, AND I'VE HAD IT IN TO A LOCAL CHEVROLET DEALERSHIP (RK CHEVROLET, VIRGINIA BEACH, VA) FOR REPAIR. THEY WERE TOLD OF THE YOUTUBE VIDEO AND THEY WATCHED IT. THEY THEN TRIED TO REPRODUCE THE PROBLEM AND COULDN'T. SO THE VEHICLE WAS RETURNED WITHOUT A REPAIR BEING DONE. THE PROBLEM IS INTERMITTENT. I'VE TRIED CONTACT CHEVROLET IN ANOTHER WAY BUT THEY WERE UNRESPONSIVE. TIME TO TRY SOMETHING DIFFERENT. THAT'S WHY I AM CONTACTING YOU ALL.
NHTSA ID
10871999
Incident
Jun 2, 2016
Mileage
18,338 mi
Driver assistanceVisibility
Filed Apr 4, 2016
THE SENOR CODES KEEP COMING ON. HAD IT 3MONTHS IN SHOP TO RESET 3TIMES. NOW THERMOSTAT OR SENOR BAD. WIPERS DIDN'T WORK ONE DAY AFTER I BROUGHT IT. THE HOSES DISCONNECTED FROM HOOD AREA. HAD TO DRIVE HOME IN RAIN WITH HEAD OUT WINDOW. THE RPM KEEPS STICKING WHILE I'M DRIVING IT. I LIVE ON S.S. SO I DON'T HAVE A LOT OF BUCKS TO KEEP PUTTING IN THIS CAR. I TRADED A GOOD CAR IN CHEV AVERO WITH NOTHING WRONG WITH IT.THE DEALER CHARGED ME TO MUCH FOR THIS CAR AND WONT TAKE IT BACK.YOU ASK FOR DATE IT BEEN GOING ON SINCE DEC 2015 TO APRIL 2016
NHTSA ID
10853260
Incident
Jan 1, 2016
Mileage
39,000 mi
Driver assistance
Filed Jan 17, 2016
MY WINDOW IN THE REAR WILL NOT GO UP AND DOWN FROM THE FRONT CONTROL PANEL,AND MY KEY IS STICKING THEY HAVE FIX MY KEY ONCE AND MY WINDOWS WAS WANDERING WHAT WAS GOING ON.
NHTSA ID
10820736
Incident
Jan 10, 2016
Mileage
2 mi
BrakesDriver assistance
Filed Nov 18, 2015
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, HER FOOT SLIPPED OFF THE ACCELERATOR AND BRAKE PEDAL WHEN DEPRESSED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED DUE TO THE ACCELERATOR AND BRAKE PEDAL BEING MADE OUT OF METAL INSTEAD OF RUBBER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THERE WAS NO REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,000.
NHTSA ID
10794688
Incident
Nov 1, 2015
Mileage
23,000 mi
BrakesDriver assistanceFuel system
Filed Nov 1, 2014
I WAS DRIVING ON THE HIGHWAY AT BETWEEN 55 AND 65 MPH. THE SIDE I WAS ON HAD A LONG, STEADY INCLINE UPWARD. I HAD SET MY CRUISE CONTROL TO ABOUT 63 MPH. AS I WAS GOING UPHILL THE CRUISE CONTROL WAS SUPPLYING FUEL TO GET TO AND MAINTAIN MY SPEED AT 63 MPH. I WAS APPROACHING ANOTHER CAR IN MY LANE AND DECIDED RATHER THAN PASS, I WOULD SLOW DOWN. THEY WERE GOING QUITE A BIT SLOWER THAN ME SO CAME UP UPON THEM QUICKLY. I PRESSED THE BRAKE TO SLOW DOWN BUT THE BRAKE WAS HARD AS A ROCK. IT WOULD NOT BUDGE SO IT DID NOT DISCONNECT THE CRUISE CONTROL AND MY CAR KEPT ACCELERATING. I PANICKED AND TRIED TO USE BOTH FEET ON THE BRAKE. IT STILL WOULD NOT BUDGE. I WAS WITHIN 2 CAR LENGTHS OF THE CAR IN FRONT OF ME WHEN FINALLY THE CAR REACHED THE SPEED I HAD SET THE CRUISE CONTROL FOR AND THE BRAKES FINALLY DEPRESSED. IN HINDSIGHT, I HAD OPTIONS I.E. PUTTING THE CAR IN NEUTRAL, TURNING KEY OFF, TURNING TO AVOID A COLLISION, SHUTTING OFF CRUISE CONTROL, BUT THIS CAR WAS NEW TO ME, AND IN THAT MOMENT I FULLY EXPECTED THE BRAKES TO WORK. ONCE I WAS IN CONTROL, I TRIED TO RECREATE THE PROBLEM WITH NO ONE AROUND, KNOWING MY OPTIONS NOW. IT HAPPENED REPEATEDLY. A SERVICE TECH ALSO HAD IT HAPPEN TO THEM. FIRST ATTEMPT AT REPAIR DID NOT FIX IT. SECOND ATTEMPT DID. IT WAS A BAD CHECK VALVE. APPARENTLY THE CHECK VALVE LET AIR OUT OF A BOOSTER, SO I LOST MY BRAKES? THE CHECK VALVE ALSO LET FLUID FILL THE BOOSTER. THE MASTER CYLINDER AND VACUUM WERE REPLACED AS WELL. LOOKING BACK, THERE WERE SIGNS, BUT NO OBVIOUS ONES. A RANDOM HI-PITCHED NOISE (AIR SQUEAKING OUT THE CHECK VALVE). LOSS OF BRAKE FLUID. DEALER HAD TO FILL IT WHEN I BOUGHT IT AND I ADDED SOME AT 6 MONTHS. THIS WAS A DANGEROUS AND SCARY EXPERIENCE. I QUESTION THE DESIGN TO DIS-ENGAGE CRUISE CONTROL AND THE QUALITY OF THE CHECK VALVES THEMSELVES. *TR
NHTSA ID
10651871
Incident
Sep 12, 2012
Mileage
4,081 mi
AirbagsDriver assistance
Filed Aug 21, 2014
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE ACCELERATED AND CRASHED INTO A POLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BACK AND BRUISES ON HER BODY. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 22,000.
NHTSA ID
10627194
Incident
Jul 1, 2014
Mileage
22,000 mi
Driver assistance
Filed Feb 21, 2014
Crash reported
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A FENCE, A HELIPAD, ANDTHEN A PARKED VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
NHTSA ID
10565261
Incident
Dec 17, 2013
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own