Owner-reported complaints naming the body or structure system, filed with NHTSA
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Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2007 Chevrolet Suburban 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 29 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 29, in the owner's own words
DASH HAS MULTIPLE CRACKS, NOT SURE THE DATE WHEN IT HAPPENED, I USED TODAY'S DATE, I JUST BOUGHT THE VEHICLE, IT LOOKS LIKE THEY TRIED TO REPAIR IT. THERE IS NO SUPPORT UNDER THE DASH. HUSBAND HAD A 2006 GMC SIERRA C2500 TRUCK VIN # [XXX] AND HIS CRACKED ALSO, WE DO NOT OWN IT ANYMORE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE DASHBOARD HAS CRACKED IN 4 OR 5 PLACES OVER A PERIOD OF TIME. THIS WAS NOT A RESULT OF AN ACCIDENT. IT JUST CRACKED WITHOUT ANY STRESS ON IT.
TAKATA RECALL INFO RECEIVED, BUT CHEVY WON'T FIX IT. ANOTHER ISSUE IS CRACKED DASHBOARD IN SEVERAL PLACES. I AM CONCERNED WITH ITS INTEGRITY.
HAVE REPLACED ALL 4 DOOR HANDLES DUE TO PLASTIC BREAKING
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE DASHBOARD PREMATURELY CRACKED IN THE SAME AREA TWICE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WHERE THEY REPLACED THE DASHBOARD, BUT THE FAILURE RECURRED. THE DEALER WAS NOTIFIED AND INDICATED THAT A CLIP FRACTURED AND THERE WAS A CRACK ON THE DASHBOARD THAT NEEDED TO BE REPLACED A THIRD TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
I PURCHASED A 2007 CHEVROLET SUBURBAN APPROXIMATELY 18 MONTHS AGO. IT HAD APPROXIMATELY 86000 MILES ON IT. AT APPROXIMATELY 89000 MILES THE DASH BEGAN CRACKING. IT HAS CONTINUED TO CRACK EVER SINCE. THE FIRST ONE WAS ON THE LEFT FRONT OF THE PASSENGER SIDE AIRBAG. SINCE THEN I HAVE NUMEROUS CRACKS ON THE DRIVERS SIDE OVER THE INSTRUMENT PANEL. THIS COULD BE A HAZARD IF THE AIR BAG IS DEPLOYED AND THE DASH BREAKS FURTHER AND SENDS PROJECTILES OF THE DASH MATERIAL AIRBORNE IN A CRASH. THIS SEEMS TO BE A PROBLEM WITH ALL OF THESE MODEL VEHICLES FROM 2007 TO 2011. I BELIEVE IT SHOULD BE ADDRESSED AND PAID FOR BY GM. SOME OF THESE CRACKS HAVE HAPPENED WHILE MOVING AND ONE EVEN HAPPENED FROM THE INTERIOR GETTING COLD INSIDE.
MY TWO CHILDREN AND I WHERE COMING HOME FROM A WRESTLING TOURNAMENT TRAVELING ON A HIGHWAY DOING ABOUT 65 MPH. THEY WERE IN THE BACK SEAT. WE ALL HAD SEAT BELTS ON. I HAD A EPILEPTIC SEIZURE AND THEY SAID MY FOOT HIT THE THROTTLE SO WE MIGHT HAVE BE GOING FASTER WHEN WE HIT. I LAST RECALL DOING THE SPEED LIMIT. I WENT TO THE LEFT AND MISSED A POWER POLE BUT HIT THE RAILROAD TRACKS(THESE TRACKS ARE BANKED UP ON DIRT AND ROCK). WHICH CAUSED THE SUBURBAN TO SOME HOW ROLL 4 TO 5 TIMES DOWN THE TRACKS.WE ENDED UP ON THE OTHER SIDE OF THE TRACKS ON OUR RIMS. EVERY TIRE WAS BLOWN. EVERY WINDOW WAS SHATTERED EXCEPT THE FRONT IT HAD A HOLE IN A CENTER OF IT WHICH A RAILROAD TIE CAME THRU. THERE ARE IMPRESSIONS OF THE RAILROAD ROAD TRACKS ON THE SUBURBAN . THE DRIVER SIDE OF THE SUBURBAN IS SMASH DOWN TO THE DRIVER HEAD REST . I ENDED UP WITH A BROKEN NECK. THANK GOODNESS MY KIDS SEATS WERE RECLINED IN THE BACK OR THEIR NECKS WOULD HAVE BROKE. NOT ONE PART OF THIS SUBURBAN IS NOT SMASHED. EVERYTHING FLEW OUT OF IT WHEN WE ROLLED. MY SON HAD TO CRAWL OUT THE WINDOW AND SEARCH ON THE GROUND TO FIND CELL PHONES THAT FLEW OUT OF THE SUBURBAN WHEN WE WRECKED TO CALL 911. THE SIDE AIR BAGS FAILED MY FAMILY. I ALWAYS FELT SAFE WITH THEM. BUT WE ROLLED AND THEY DID NOT WORK. EVEN THE FRONT AIRBAG DIDN'T GO OFF WHEN I FIRST HIT THE TRACKS. BESIDES MY BROKEN NECK IT ALL TURNED OUT GOOD. I WILL NEVER BUY A CHEVY AGAIN. OUR INSURANCE COMPANY SAID OUR SUBURBAN IS TOTALED. ONLY THING WORTH ANYTHING IS MAYBE THE SEATS. EVERYTHING THING ELSE IS SCRAP METAL. IF YOU'D LIKE TO SEE PICTURES YOUR WELCOME TO CONTACT US. BUT PLEASE CHECK INTO THESE SUBURBANS. IF WE WOULDN'T HAVE HAD SEATBELTS WE WOULD ALL BE DEAD. MY HUSBAND WENT AND BOUGHT A 2015 FORD . I WILL NEVER PUT MY TRUST IN A CHEVY AGAIN. OR AIRBAGS. I'M WONDERING IF THEY JUST PUT A AIRBAG STICKER IN THEM TO MAKE US FEEL SAFE. THANK YOU *TR
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED SEVERAL SIX INCH LENGTH CRACKS ON THE DRIVER'S SIDE AND ALSO NEAR THE PASSENGER'S SIDE AIR BAG HOUSING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATELY FAILURE MILEAGE WAS 130,000.
THE PLASTIC INSTRUMENT DASH HAS CRACKED IN TWO PLACES. THE ONE CRACK IS LOCATED BESIDE THE PASSENGER AIRBAG. IT APPEARS THAT IT WOULD BE POSSIBLE FOR PIECES OF THE PLASTIC DASH TO BE PROPELLED AROUND THE INTERIOR CABIN OF THE VEHICLE IF THE AIRBAG WOULD DEPLOY IN A CRASH. *TR
INTERIOR CHROME DOOR HANDLES PEELING. PEELING CHROME EXTREMELY SHARP. I'VE HAD MY FINGERS PRICKED BY THE PEELING CHROME AND MY WIFE GOT A SMALL CUT ON HER FINGER FROM IT. VERY SHARP. *TR
DASH CRACKED WHILE SUBURBAN WAS SITTING STILL. *TR
THE DASHES OF ALL GM TRUCKS AND SUVS ARE CRACKING, BADLY. THEY'RE DESIGNED POORLY AND CRACK RIGHT AROUND THE PASSENGER AIRBAG DEPLOYMENT SECTION. IN THE EVENT OF AIR BAG DEPLOYMENT, IT WILL SEND JAGGED PLASTIC SHARDS TOWARDS THE OCCUPANTS. THIS IS COMPLETELY UNSAFE AND A SERIOUS HAZARD BUT GM REFUSES TO CORRECT THE ISSUE EVEN THOUGH IT HAS BEEN ACKNOWLEDGED, HENCE I AM FILING THIS COMPLAINT. IF YOU SIMPLY GOOGLE GM CRACKED DASH AND ENJOY ALL THE POSTS AND VIDEOS FROM FRUSTRATED AMERICANS. I HAVE 4 DAUGHTERS AND IT NOT RIGHT TO HAVE TO WORRY ABOUT ONE OF THE BEING INJURED BUT A FAULTY DASH PLEASE HELP. THANK YOU. *TR
DASH CRACKING AROUND PASSENGER AIRBAG. SUSPECT DEPLOYMENT COULD SEND SHOOT PLASTIC AT DRIVER AND PASSENGER. *TR
THE DOOR HANDLES HAVE CUT THREE MEMBERS OF MY FAMILY BECAUSE THE METAL IS PEELING OFF OF THE PLASTIC. SEAT BELTS ARE FALLING APART AND AT LEAST 3 OF THEM DO NOT LATCH AT ALL. THIS IS VERY DANGEROUS. THERE DEFINITELY SHOULD BE A RECALL ESPECIALLY FOR THE SEAT BELTS. AIR BAG LIGHT IS CONSTANTLY ON AND THE DEALER OF COURSE WANTS TO "FIX" IT AND STATES THAT IF THERE IS A CRASH THAT IT MAY NOT WORK PROPERLY.........THIS AFTER I HAD THE TOP HALF OF THE ENGINE REBUILT DUE TO OIL CONSUMPTION PROBLEM. THEN THERE IS THE TIRE PRESSURE MONITOR WHICH APPARENTLY HAS ISSUES AFTER HAVING NEW TIRES PUT ON MY CAR. NOTHING BUT PROBLEMS WITH THIS HUNK OF JUNK. WILL NEVER BUY ANOTHER CHEVY VEHICLE. *TR
CHROME PEELING OFF OF INSIDE DOOR HANDLES HAS BECOME HAZARDOUS, WHICH CUT 2 OF MY FINGERS. I'M NOW AFRAID TO OPEN MY DOOR W/O GETTING CUT. PLEASE CONSIDER THIS AS A RECALL ITEM. *TR
THE PLASTIC ON THE DASH AROUND THE AIR BAG HAS CRACKED. I AM AFRAID TO HAVE ANYONE SIT IN THE FRONT PASSENGER SEAT. IF THE AIRBAG DEPLOYS THE DASH IS GOING TO BREAK APART. *TR
THE DASH HAS CRACKED IN TWO PLACES. ONE NEAR THE AIR BAG AND ONCE IN FRONT OF THE DRIVER. I WONDER WHAT WILL HAPPEN IN AN ACCIDENT. *TR
THE DASH ON MY 2007 SUBURBAN CRACKED ON THE DRIVER'S SIDE IN FRONT OF THE INSTRUMENT BEZEL AREA. THIS SAME EXACT CRACK HAS APPEARED ON HUNDREDS IF NOT THOUSANDS OF SUBURBAN, TAHOE, YUKON, YUKON XL, AND SILVERADO TRUCKS FOR THIS VEHICLE CYCLE. ALSO ON OTHER SIMILAR DASH PANELS AN ADDITIONAL CRACK HAS APPEARED BY THE PASSENGER AIRBAG. RECENTLY GM HAS REDESIGNED THE DASH SO THAT IT WILL NOT CRACK IN THESE AREAS, BUT THEY HAVE FAILED TO ISSUE ANY SORT OF RECALL TO THE CURRENT OWNERS WITH DEFECTIVE DASHES AND FIX THE DASH THAT COULD POSE A SAFETY RISK IF THE VEHICLE IS INVOLVED IN AN ACCIDENT. *TR
DASH CRACKED IN THREE PLACES, TWO AROUND PASSENGER AIRBAG COVER, ONE DIRECTLY OVER STEERING WHEEL. *TR
THE PASSENGER SIDE REAR DOOR, INTERIOR DOOR HANDLE HAS PEELED. MY SON LACERATED HIS FINGER ON THE PEELING CHROME PLATING. THIS SEEMS TO BE A COMMON PROBLEM AMONG GM OWNERS AND AN OBVIOUS POOR MANUFACTURE IN SEVERAL MODELS WITH A DEFINITE NEED TO REPLACE ALL THE INTERIOR HANDLES. THIS IS A HAZARD THAT HAS BEEN BROUGHT TO YOUR ATTENTION ON OTHER MODELS AND I AM UNABLE TO SEE A RESOLUTION. IT APPEARS ALL THE INVESTIGATIONS HAVE BEEN CLOSED. *TR
THE CHROME ON BOTH THE DRIVER AND PASSENGER SIDE INTERIOR DOOR HANDLES IS PEELING OFF AND CUTS YOUR FINGERS EVERYTIME YOU TRY TO OPEN THE DOOR. *TR
I WOULD LIKE TO CALL YOUR ATTENTION TO AN ACCIDENT THAT HAPPENED TO MY 17 MONTH OLD GRANDDAUGHTER. IN ATTEMPTING TO STEADY HERSELF WHILE WALKING, SHE ACCIDENTALLY TOUCHED THE TIRE ON MY DAUGHTER'S CHEVROLET SUBURBAN. HER SMALL HAND SLIPPED THROUGH THE HUB CAP SPACE AND CAME IN CONTACT WITH THE HOT BRAKE PAD, CAUSING HER TO SUFFER 2ND DEGREE BURNS ON THE PALM OF HER HAND. IT IS MY BELIEF THAT THIS MUST HAVE HAPPENED TO OTHER YOUNG CHILDREN. PARENTS WITH WHOM MY DAUGHTER AND I HAVE SPOKEN HAD NO IDEA THAT BRAKE PADS WERE SO ACCESSIBLE. I AM CONCERNED THAT THE PUBLIC IS NOT AWARE OF THIS DANGER AND SHOULD BECOME AWARE AS SOON AS POSSIBLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2007 CHEVROLET SUBURBAN, INSIDE DOOR HANDLES CUT HANDS AND FINGERS OF FAMILY MEMBERS. GM DEALER WILL NOT WARRANTY REPAIRS TO THE HANDLES AND WANTS TO CHARGE FOR THE DEFECT. *TR
FINGER CUT FROM SHARP CHROME PEALING FROM INSIDE PASSENGER DOOR HANDLE ON 2007 CHEVY SUBURBAN LTZ MODEL. BOTH MY WIFE AND SON HAVE RECEIVED DEEP, PAINFUL PAPER TYPE CUTS FROM THIS PROBLEM. DEALER WILL NOT REPLACE FOR FREE BECAUSE OUT OF WARRANTY. *TR
PURCHASED NEW AND OWN A 2007 CHEVY SUBURBAN. WE HAVE CUT OUR HANDS SEVERAL TIMES OPENING THE DRIVER SIDE DOOR WHEN PULLING THE INSIDE DOOR HANDLE INWARD. THIS HAS BEEN CAUSED BY THE PEELING FAKE CHROME PLASTIC THAT COVERS THE INSIDE HANDLE. THIS PEELING FAKE CHROME CREATES A SHARP EDGE AS IT PEELS OFF THAT IS DIRECTLY POSITIONED TO RUB ACROSS ONE'S FINGERS AS YOU PULL THE DOOR HANDLE IN TOWARD YOU TO OPEN THE DOOR. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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