1996 Chevrolet Suburban Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1996 Chevrolet Suburban, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes13729.5%
- Electrical469.9%
- Visibility429.0%
- Tires & wheels418.8%
- Engine367.7%
- Transmission245.2%
- Fuel system234.9%
- Airbags163.4%
- Powertrain (other)163.4%
- Interior & seats153.2%
- Steering153.2%
- Suspension102.2%
- Seat belts102.2%
- Other / unspecified91.9%
- Exterior lighting71.5%
- Body & structure71.5%
- Heating & air conditioning61.3%
- Driver assistance51.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
NOVEMBER 2010, I WENT TO STOP, THE BRAKE PEDAL WENT TO THE FLOOR. I WAS ABLE TO STOP USING THE PARKING BRAKE, BUT WAS VERY CLOSE TO REAR-ENDING A CARLOAD OF PEOPLE. I HAD THE TRUCK TOWED TO A REPAIR SHOP. THE MECHANIC TOLD ME THAT THE FRONT BRAKE LINE HAD RUSTED OUT BECAUSE IT WAS MOUNTED AT THE FACTORY TO THE FRONT AXLE ON THIS 4-WHEEL DRIVE TRUCK CAUSING IT TO VIBRATE AND COLLECT DEBRIS ON IT LEADING TO A PREMATURE FAILURE DUE TO RUST. IN DECEMBER 2012, AGAIN WHEN I WENT TO STOP FROM ABOUT 55 MPH ON THE FREEWAY, THE BRAKE PEDAL AGAIN WENT ALMOST COMPLETELY TO THE FLOOR, BUT AGAIN I WAS ABLE TO STOP BEFORE HITTING ANOTHER VEHICLE BY USING THE PARKING BRAKE AND RUNNING UP ON THE SHOULDER OF THE FREEWAY. THE MECHANIC TOLD ME THAT THIS TIME THE REAR BRAKE LINE HAD RUSTED OUT AT THE "T - INTERSECTION" WHERE THE BRAKE LINE RUNS FROM THE FRONT MASTER CYLINDER TO THE REAR AXLE AND SPLITS INTO 2 LINES AT THE T INTERSECTION. THE MECHANIC TOLD ME THAT THIS WAS A VERY COMMON PROBLEM ON THESE TRUCKS AS IT WAS A BAD DESIGN, BECAUSE THE T LAYS IN A RECESSED HOLDER ATTACHED TO THE REAR AXLE, ALLOWING DIRT, SALT AND WETNESS TO ACCUMULATE IN THIS AREA AND CAUSE PREMATURE RUST AND FAILURE OF THE BRAKE LINES. THIRD, LAST WEEK, WHILE DRIVING, I NOTICED A RAW GAS SMELL AND STOPPED THE VEHICLE. AGAIN I HAD TO HAVE IT TOWED AS GAS WAS POURING OUT OF THE FUEL LINE BY THE GAS FILTER ON THE DRIVER'S SIDE REAR WHEEL. THIS WAS TOWED TO A DIFFERENT MECHANIC'S REPAIR SHOP WHO AGAIN SHOWED ME THAT THE METAL FUEL LINE HAD RUSTED OUT DUE TO ITS BEING MOUNTED TO THE FRAME RAIL, CAUSING SALT, DIRT AND DEBRIS TO ACCUMULATE THERE ALSO. HE WARNED ME THAT THESE TRUCKS FREQUENTLY CATCH FIRE WHEN THESE HIGH PRESSURE FUEL INJECTION LINES RUST OUT. HE SAID HE HAD SEEN 5 OF THESE TRUCKS BURNED IN JUST THE LAST 2 YEARS AT HIS SMALL SHOP.PLEASE HELP. THESE TRUCKS ARE INHERENTLY DANGEROUSLY DESIGNED TO FAIL. *TR
WHILE DRIVING THROUGH THE NEIGHBORHOOD AT 35 MPH, THE POSTED SPEED, WE LOST BRAKE CONTROL OF THE VEHICLE WHEN THE SERVICE BRAKE WAS APPLIED APPROACHING AN INTERSECTION WITH A STOP SIGN. WE WERE UNABLE TO STOP THE VEHICLE WHICH ENTERED THE INTERSECTION AND PASSED ALL OF THE WAY THROUGH IT. THE BRAKE PEDAL WAS TO THE FLOOR AND NOT WORKING PROPERLY. FORTUNATELY FOR ALL THERE WERE NO OTHER VEHICLES ( OR PEDESTRIANS) IN THIS INTERSECTION AS WE WOULD HAVE CERTAINLY HIT THEM. IT APPEARS THE BRAKE LINE(S) ON THE K2500 SUBURBAN HAVE RUSTED THROUGH IN AN AREA THAT IS DIFFICULT TO SEE WHERE THEY GO THROUGH THE FRAME AND BLEW OUT AT THIS CRITICAL MOMENT. THE DEALER IS UNWILLING TO TAKE ANY RESPONSIBILITY FOR THE REPAIR AS THE VEHICLE IS OUT OF FACTORY WARRANTY. WHEN WE PURCHASED THE VEHICLE THEY DID NOT TELL US THE BRAKES COULD ONLY BE RELIED UPON FOR THE TIME THE TRUCK IS UNDER WARRANTY. THIS COULD HAVE BEEN A SERIOUS, POSSIBLY DEADLY OUTCOME SINCE WE TOW A TRAILER WITH THE TRUCK ON THE HIGHWAY. I UNDERSTAND THIS IS ACTUALLY A COMMON OCCURRENCE WITH THESE CHEVROLET AND GMC TRUCKS. WHY IS THERE NO RECALL GIVEN THE POTENTIAL DEADLY POSSIBILITIES? TOYOTA WAS IN THE NEWS ABOUT THEIR UNEXPECTED ACCELERATION ISSUE BUT WE HAVE HEARD NOTHING ABOUT THIS UNEXPECTED LOSS OF BRAKING ISSUE? WHY IS THAT? IS NOT BEING ABLE TO STOP NOT A PROBLEM FOR THE NHTSA? *TR
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
THE BATTERY CABLES LEAK ACID, . WHEN THE BATTERY BECOMES CORRODED, THERE IS NO POWER TO THE VEHICLE. THE DEALER HAS TOLD ME THAT THE BATTERY CABLES ARE BAD, WHICH WE HAVE REPLACED, AND THE PROBLEM CONTINUES. WE HAVE HAD THE BATTERIES (REPLACED MORE THAN ONE) CHECKED, AND THEY ARE FINE. WE HAVE HAD THE POSTS REPLACED, AND THE PROBLEM GETS WORSE. THE LATEST, (IM STRANDED RIGHT NOW) SEEMS TO BE THE WORST YET. AT FIRST WHEN THIS STARTED HAPPENING, IT WAS A COUPLE OF MONTHS APART, NOW ITS EVERY WEEK. ALSO WHEN IT STARTED THE CABLES WHERE REALLY CORRODED BEFORE THE ENGINE QUIT. NOW THEY CAN BE WIPED OFF WITH A DRY TOWEL. ALSO, THE A/C HAS STOPPED WORKING DUE TO CRACKS IN HOSES. (FROM THE ACID) BEING AS I LIVE IN TEXAS, EVEN IF THE TRUCK IS RUNNING I CANT DRIVE IT IN THE SUMMER, EVEN IF WE FIX THE HOSES IT HAPPENS AGAIN. WHEN I HAD THE VEHICLE TOWED TO THE DEALER THE LAST TIME, THEY TOLD ME THE BATTERY WAS FINE, BUT I NEEDED TO SPEND 400.00 TO HAVE THE CABLES REPLACED AGAIN. HOW IS THIS PROBLEM REALLY CORRECTED. TALKING TO OTHER PEOPLE WHO HAD SUBURBANS I HAVE FOUND THAT A NUMBER OF THEM HAVE HAD VEHICLE FIRES DUE TO THE ACID PROBLEM!!! HAVING CHILDREN IN THE CAR, IM TERRIFIED TO DRIVE MY TRUCK. (WHEN IT EVEN STARTS) I CANNOT SELL IT TO SOMEONE ELSE AND PUT THEM IN DANGER. THE FUEL PUMP HAS FAILED. WE WERE TOLD THAT WE HAVE TO KEEP A 1/4 TANK OF GAS IN THE TRUCK. WELL IT IS GOING OUT AGAIN AND I KEEP IT FULL! ALSO, SOMETHING TO DO W/ THE ABS BOOSTER BEING BAD. WELL MY BRAKES ARE FAILING AGAIN. (LESS THAN A YEAR LATER) THE PADS ARE FINE. THE ACID LEAKING HAS CAUSED DAMAGE TO OUR DRIVEWAYS, NOT TO MENTION THE KIDS AND ANIMALS IN THE NEIGHBORHOOD GETTING INTO THE ACID ON THE GROUND. PLEASE SEND ME ANY INFO THAT MIGHT HELP ME. IM AM GOING TO CONTACT THE DEALER AND TALK TO THEM AGAIN ABOUT THE INFORMATION THE I HAVE FOUND, RE: IM NOT THE ONLY ONE THIS IS HAPPENING TO. *NM
DRIVING FROM WORK-SNOWY/ICY CONDITIONS. SMELLED A STRANGE ODOR IN VEHICLE GOING FROM I-270S TO I-370W ~ 1/4 MILE FROM RAMP. TRAFFIC MODERATE. TRAVELING 45 MPH I TAPPED BRAKES, THEY WENT ALL WAY TO FLOOR. TURNED OFF ELECTRICAL EQUIPMENT. USED ENGINE BRAKING SELECTING 3-2-1 TO SLOW VEHICLE. VEHICLE SLOWED, APPLIED EMERGENCY BRAKE - DROVE TO BRAKE DOWN LANE. VEHICLE STOPPED-WHITE SMOKE COMING AROUND EDGES OF HOOD. LOWER PORTION OF WINDSHIELD HAD COUPLE OF HEAT DISCOLORATION MARKS ABOUT 1/4 SIZE OF A PENNY IN THE MIDDLE LOWER PORTION. AIR BAG LIGHT CAME ON. DASH DID NOT FEEL HOT, NOR THE INSTRUMENT PANEL - NO SMOKE INSIDE VEHICLE. HOOD WOULD NOT OPEN BY HOOD RELEASE. POWER WINDOWS WORKED. EGRESSED VEHICLE AND DRIVER SDIE AIR BAG INFLATED. CALLED 911 AWAITED FIRE/POLCIE DEPT. OPENED DRIVER'S AND PASSENGER DOORS. FLAMES COMING FROM STEERING COLUMN WHERE IT ENTERS FIRE WALL. FLAMES UNDERNEATH VEHICLE FROM ENGINE NEAR SKID PLATE/TRANSFER CASE. USED SMALL FIRE EXTINGUISHER ON FLAMES IN CABIN AND UNDER VEHICLE TO NO AVAIL. FRONT DRIVER'S SIDE FROM CENTER CONSOLE TO DRIVER'S SIDE DOOR MELTED AWAY AT ABOUT 45 DEG ANGLE FROM TOP TO BOTTOM OF CONSOLE. INSIDE ENGINE THE THYDRAULIC DRIVE UNIT AND BARKE MASTER CYCLINDER HAD MELTED. SIGNIFICANT BURN DAMAGE FROM FIRE IN ENGINE. VEHICLE-TOTAL LOSS. VERY FORTUNATE TO RECOGNIZE BAD SMELL, ID BRAKE MALFUNCTION, USE ENGINE BRAKING TO CONTROL VEHICLE; USE EMERGENCY BRAKING TO STOP - MODERATE TRAFFIC. MINIMIZED POTENTIAL HAZARD TO SINGLE VEHICLE-NO INJURIES OR FATALITIES. *JB
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
1996 CHEVROLET SUBURBAN DEVELOPED PROBLEMS WITH THE BRAKES, INTAKE MANIFOLD, ENGINE COOLING, TRANSMISSION, TIRES, FUEL INJECTORS, FUEL CONSUMPTION AND WIPERS.*MR CONSUMER STATED THAT THE DEALER DID NOT DO ANYTHING BUT TAKE THE BATTERY CABLE OFF TO RESET THE COMPUTER AND THE BRAKES WERE NEVER LOOKED AT. *TT
RECALL 03V159 000 CONCERNING WINDSHIELD WIPER MOTOR: WINDSHIELD WIPERS WORKED INTERMITTENTLY OR NOT AT ALL DURING INCLEMENT WEATHER. THE CONSUMER STATED THE VEHICLE WAS REPAIRED FOR THE RECALL BACK IN 1999. *AK THE CONSUMER STATED THAT THE PROBLEM STILL EXISTS AND THE WIPERS ONLY WORK SOMETIMES. *TC *JB
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
1996 CHEVROLET SUBURBAN DEVELOPED PROBLEMS WITH THE BRAKES, INTAKE MANIFOLD, ENGINE COOLING, TRANSMISSION, TIRES, FUEL INJECTORS, FUEL CONSUMPTION AND WIPERS.*MR CONSUMER STATED THAT THE DEALER DID NOT DO ANYTHING BUT TAKE THE BATTERY CABLE OFF TO RESET THE COMPUTER AND THE BRAKES WERE NEVER LOOKED AT. *TT
ANTI LOCKS SYSTEM KICKS IN AT ALMOST EVERY STOP. STARTS TO VIBRATE AT 4 TO 5 MPH. AT DIAGNOSTIC BEFORE WE COULDN'T GET A READING PERIOD, IT WAS ON LIFT STANDING STILL. *AK ABS WAS READIND MOVING AT 3MPH.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
1996 SUBURBAN CAUGHT ON FIRE DURING TRANSPORT DUE TO A MECHANICAL FAILURE. *TS *NM
ENGINE STOPS RUNNING WITH NO WARNING. THIS CAN OCCUR WHILE IDLING, ACCELERATING, CRUISE SPEED, ANY TIME OF YEAR, ANY WEATHER CONDITION. SOMETIMES IT WILL RESTART BY SHIFTING TO N AND RE-CYCLING IGNITION SWITCH WITHOUT HAVING TO STOP OR LEAVE ROAD. SOMETIMES, AS IS THE PRESENT CASE, IT WILL NOT RESTART. I HAVE OWNED THIS VEHICLE SINCE NEW. THIS HAS BEEN AN ONGOING PROBLEM BEGINNING AT 80,000 MI. MANUFACTURER EXTENDED WARRANTY TO 120,000 MILES, HAS CONTINUED BEYOND WARRANTY PERIOD AND IS A SOURCE OF SAFETY CONCERN. THIS HAS OCCURRED ON INTERSTATE HIGHWAYS, IN THE MIDDLE OF BUSY (HIGH SPEED INTERSECTIONS). DEALER PERFORMED NUMEROUS ATTEMPTS TO FIX PROBLEM, BUT THEY CONTINUED. I HAVE HAD THIS VEHICLE TO THE DEALER MORE TIMES THAN I CAN COUNT. I HAVE HAD ASSISTANCE FROM OTHER PROFESSIONAL SOURCES (AFTER THE WARRANTY PERIOD WAS OVER AND WAS CONVINCED THAT DEALER/MFG. COULD NOT OR WOULD NOT FIX THE PROBLEM. I HAVE REPLACED FUEL INJECTION PUMP 2 TIMES MINIMUM, HAVE REPLACED PMD/FSD AT LEAST 5 TIMES, REPLACED AUXILIARY/LIFT PUMP TWO TIMES, HAVE DRAINED AND CLEANED FUEL TANK 2 TIMES. MOST RECENT INJECTION PUMP REPLACEMENT WAS IN AUG/SEPTEMBER 05 (7000 MILES AGO). I HAVE SPENT AT LEAST $5000 TRYING TO FIX THIS PROBLEM. ENGINE STOPPED LAST MONDAY AND WILL NOT RESTART. AM SURPRISED NO COMPLAINT HAS BEEN FILED BEFORE NOW.*JB
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. THE CONTACT WAS DRIVING 55 MPH WHEN THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE TRANSMISSION WOULD SLIP INTERMITTENTLY PRIOR TO THE FAILURE. THE DEALER ADVISED THAT THE TRANSMISSION HAD FAILED AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 179,000.
1996 CHEVROLET SUBURBAN DEVELOPED PROBLEMS WITH THE BRAKES, INTAKE MANIFOLD, ENGINE COOLING, TRANSMISSION, TIRES, FUEL INJECTORS, FUEL CONSUMPTION AND WIPERS.*MR CONSUMER STATED THAT THE DEALER DID NOT DO ANYTHING BUT TAKE THE BATTERY CABLE OFF TO RESET THE COMPUTER AND THE BRAKES WERE NEVER LOOKED AT. *TT
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE REVERSING FROM A DRIVEWAY, THE FUEL PUMP OVER HEATED, MELTED, AND DESTROYED THE CONNECTORS. THE VEHICLE WAS REPAIRED BY THE CONTACT AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 240,000.
CONSUMER 1996 SUBURBAN CONVENTIONAL CAB FUEL INJECTION PUMP FAILED AT 12,000 - 22,000 MILES. VEHICLE ENGINE ALSO REVVED BY APPLYING BRAKE PEDAL. *TS *JB
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
FROM: DAVID B PARKER COMMENTS: IN A CRASH ON 5/27/06 WHERE ANOTHER DRIVER PULLED OUT IN FRONT OF ME AND I HIT HIM AT APPROXIMATELY 45 MPH OR SLIGHTLY BELOW THE DRIVER'S SIDE AIRBAG IN MY 1996 CHEVY. SUBURBAN 1500 LT. IF THIS IS A KNOWN PROBLEM, PLEASE ADD THIS TO YOUR DATABASE; IF NOT YOU MAY WANT TO INVESTIGATE OTHER SUCH MODELS. I DO HAVE PHOTOS OF THE AFTERMATH OF THE CRASH BUT WAS NOT ABLE TO ATTACH THEM HERE. *JB
DRIVING FROM WORK-SNOWY/ICY CONDITIONS. SMELLED A STRANGE ODOR IN VEHICLE GOING FROM I-270S TO I-370W ~ 1/4 MILE FROM RAMP. TRAFFIC MODERATE. TRAVELING 45 MPH I TAPPED BRAKES, THEY WENT ALL WAY TO FLOOR. TURNED OFF ELECTRICAL EQUIPMENT. USED ENGINE BRAKING SELECTING 3-2-1 TO SLOW VEHICLE. VEHICLE SLOWED, APPLIED EMERGENCY BRAKE - DROVE TO BRAKE DOWN LANE. VEHICLE STOPPED-WHITE SMOKE COMING AROUND EDGES OF HOOD. LOWER PORTION OF WINDSHIELD HAD COUPLE OF HEAT DISCOLORATION MARKS ABOUT 1/4 SIZE OF A PENNY IN THE MIDDLE LOWER PORTION. AIR BAG LIGHT CAME ON. DASH DID NOT FEEL HOT, NOR THE INSTRUMENT PANEL - NO SMOKE INSIDE VEHICLE. HOOD WOULD NOT OPEN BY HOOD RELEASE. POWER WINDOWS WORKED. EGRESSED VEHICLE AND DRIVER SDIE AIR BAG INFLATED. CALLED 911 AWAITED FIRE/POLCIE DEPT. OPENED DRIVER'S AND PASSENGER DOORS. FLAMES COMING FROM STEERING COLUMN WHERE IT ENTERS FIRE WALL. FLAMES UNDERNEATH VEHICLE FROM ENGINE NEAR SKID PLATE/TRANSFER CASE. USED SMALL FIRE EXTINGUISHER ON FLAMES IN CABIN AND UNDER VEHICLE TO NO AVAIL. FRONT DRIVER'S SIDE FROM CENTER CONSOLE TO DRIVER'S SIDE DOOR MELTED AWAY AT ABOUT 45 DEG ANGLE FROM TOP TO BOTTOM OF CONSOLE. INSIDE ENGINE THE THYDRAULIC DRIVE UNIT AND BARKE MASTER CYCLINDER HAD MELTED. SIGNIFICANT BURN DAMAGE FROM FIRE IN ENGINE. VEHICLE-TOTAL LOSS. VERY FORTUNATE TO RECOGNIZE BAD SMELL, ID BRAKE MALFUNCTION, USE ENGINE BRAKING TO CONTROL VEHICLE; USE EMERGENCY BRAKING TO STOP - MODERATE TRAFFIC. MINIMIZED POTENTIAL HAZARD TO SINGLE VEHICLE-NO INJURIES OR FATALITIES. *JB
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
1996 CHEVROLET SUBURBAN TRANSMISSION FAILED NUMEROUS TIMES. *MR THERE WAS NO THIRD GEAR AND TRANSMISSION SLIPPING. THE CONSUMER REQUESTED TO BE REIMBURSED. THE DRIVESHAFT WAS REPAIRED AND 2 JOINTS WERE REPLACED IN THE FRONT SHAFT. *SC
LATENT DEFECTS AND THE GMC SUBURBAN.*MR THE CONSUMER HAS EXPERIENCED SEVERAL PROBLEMS WITH VEHICLE. THE FRONT OUTPUT SHAFT SEALS HAD TO BE REPLACED, THE INTAKE MANIFOLD GASKET HAD TO BE REPLACED, AND THE AC HEATER KNOB HAD TO BE REPLACED. WHEN THE DEALER WAS NOTIFIED THEY FAIL TO FIX PROBLEMS AND HE CONSUMER HAD TO PAY AT THERE OWN EXPENSE. PLEASE RESPOND PROMPTLY IN HELPING TO RESOLVE MATTER. *CB
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
DRIVING FROM WORK-SNOWY/ICY CONDITIONS. SMELLED A STRANGE ODOR IN VEHICLE GOING FROM I-270S TO I-370W ~ 1/4 MILE FROM RAMP. TRAFFIC MODERATE. TRAVELING 45 MPH I TAPPED BRAKES, THEY WENT ALL WAY TO FLOOR. TURNED OFF ELECTRICAL EQUIPMENT. USED ENGINE BRAKING SELECTING 3-2-1 TO SLOW VEHICLE. VEHICLE SLOWED, APPLIED EMERGENCY BRAKE - DROVE TO BRAKE DOWN LANE. VEHICLE STOPPED-WHITE SMOKE COMING AROUND EDGES OF HOOD. LOWER PORTION OF WINDSHIELD HAD COUPLE OF HEAT DISCOLORATION MARKS ABOUT 1/4 SIZE OF A PENNY IN THE MIDDLE LOWER PORTION. AIR BAG LIGHT CAME ON. DASH DID NOT FEEL HOT, NOR THE INSTRUMENT PANEL - NO SMOKE INSIDE VEHICLE. HOOD WOULD NOT OPEN BY HOOD RELEASE. POWER WINDOWS WORKED. EGRESSED VEHICLE AND DRIVER SDIE AIR BAG INFLATED. CALLED 911 AWAITED FIRE/POLCIE DEPT. OPENED DRIVER'S AND PASSENGER DOORS. FLAMES COMING FROM STEERING COLUMN WHERE IT ENTERS FIRE WALL. FLAMES UNDERNEATH VEHICLE FROM ENGINE NEAR SKID PLATE/TRANSFER CASE. USED SMALL FIRE EXTINGUISHER ON FLAMES IN CABIN AND UNDER VEHICLE TO NO AVAIL. FRONT DRIVER'S SIDE FROM CENTER CONSOLE TO DRIVER'S SIDE DOOR MELTED AWAY AT ABOUT 45 DEG ANGLE FROM TOP TO BOTTOM OF CONSOLE. INSIDE ENGINE THE THYDRAULIC DRIVE UNIT AND BARKE MASTER CYCLINDER HAD MELTED. SIGNIFICANT BURN DAMAGE FROM FIRE IN ENGINE. VEHICLE-TOTAL LOSS. VERY FORTUNATE TO RECOGNIZE BAD SMELL, ID BRAKE MALFUNCTION, USE ENGINE BRAKING TO CONTROL VEHICLE; USE EMERGENCY BRAKING TO STOP - MODERATE TRAFFIC. MINIMIZED POTENTIAL HAZARD TO SINGLE VEHICLE-NO INJURIES OR FATALITIES. *JB
WHILE DRIVING DRIVER'S SIDE SEAT BACK DECLINED BACKWARDS. WHEN THIS OCCURRED CONSUMER WAS UNABLE TO SEE, AND VEHICLE SERVED OFF THE ROAD INTO A DITCH. CONSUMER WAS ABLE TO MANEUVER THE VEHICLE IN 4-WHEEL DRIVE OUT OF THE DITCH, AND DRIVE THE HOME. CONSUMER BACK, LOWER NECK AREA, AND CHEST WERE SORE. CURRENTLY VEHICLE PARKED IN CONSUMER'S DRIVEWAY. *AK
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING 20 MPH WHILE TOWING A TRAILER, THE TRAILER BRAKES MALFUNCTIONED CAUSING THE WHEELS TO LOCK AND BLOWING THE TRAILER FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN HARNESS WAS UNDERSIDE CAUSING ONE OF THE WIRES TO BURN OUT. AS A RESULT, THE WIRING HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 250,000. UPDATED 08/11/2014*LJ
WHILE DRIVING, THE STEERING FAILED. THIS CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. THE CONSUMER REGAINED CONTROL OF THE VEHICLE AND PULLED OVER AND TURNED THE VEHICLE OFF. THE CONSUMER WAS ABLE TO RESTART VEHICLE, BUT THE STEERING WOULD NOT TURN. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE STEERING PUMP NEEDED TO BE REPLACED. *AK THE STEERING WAS EXTREMELY STIFF. THE POWER STEERING PUMP WAS FOUND INOPERATIVE. *SC *JB
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
WHILE TRAVELING AT ANY SPEED VEHICLE MAKE A LOUD NOISE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATON. *AK
TRANSMISSION SHAFT HOUSING CRACKED IN HALF BECAUSE THE CASTING WAS TOO THIN. *SLC
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
PASSENGER SEAT BELT IS STUCK, WOULD NOT UN OR RETRACT FROM THE RETRACTOR, LEAVING OCCUPANT WITHOUT ANY RESTRAINTS DURING A VEHICLE CRASH; ALSO 98 V 150 001/WINDSHIELD WIPER WIRING: VEHICLE EXPERIENCE A WINDSHIELD WIPERS TO WORK INTERMITTENTLY OR NOT AT ALL, CAUSES REDUCING DRIVER'S VISIBILITY AND INCREASING THE RISK OF VEHICLE CRASH. DEALER NOTIFIED AND INFORMED THAT VEHICLE VIN# WAS NOT COVER UNDER A MFR'S RECALLS. PLEASE PROVIDE ANY FURTHER DETAILS:
PASSENGER SHOULDER BELT WILL NOT RETRACT, LEAVING PASSENGER WITHOUT ANY RETRAINT IF NEEDED. DEALER NOTIFIED, AND INFORMED THAT IT WAS OUT OF WARRANTY. FEEL FREE TO PROVIDE FURTHER DETAILS.*AK
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
DRIVING FROM WORK-SNOWY/ICY CONDITIONS. SMELLED A STRANGE ODOR IN VEHICLE GOING FROM I-270S TO I-370W ~ 1/4 MILE FROM RAMP. TRAFFIC MODERATE. TRAVELING 45 MPH I TAPPED BRAKES, THEY WENT ALL WAY TO FLOOR. TURNED OFF ELECTRICAL EQUIPMENT. USED ENGINE BRAKING SELECTING 3-2-1 TO SLOW VEHICLE. VEHICLE SLOWED, APPLIED EMERGENCY BRAKE - DROVE TO BRAKE DOWN LANE. VEHICLE STOPPED-WHITE SMOKE COMING AROUND EDGES OF HOOD. LOWER PORTION OF WINDSHIELD HAD COUPLE OF HEAT DISCOLORATION MARKS ABOUT 1/4 SIZE OF A PENNY IN THE MIDDLE LOWER PORTION. AIR BAG LIGHT CAME ON. DASH DID NOT FEEL HOT, NOR THE INSTRUMENT PANEL - NO SMOKE INSIDE VEHICLE. HOOD WOULD NOT OPEN BY HOOD RELEASE. POWER WINDOWS WORKED. EGRESSED VEHICLE AND DRIVER SDIE AIR BAG INFLATED. CALLED 911 AWAITED FIRE/POLCIE DEPT. OPENED DRIVER'S AND PASSENGER DOORS. FLAMES COMING FROM STEERING COLUMN WHERE IT ENTERS FIRE WALL. FLAMES UNDERNEATH VEHICLE FROM ENGINE NEAR SKID PLATE/TRANSFER CASE. USED SMALL FIRE EXTINGUISHER ON FLAMES IN CABIN AND UNDER VEHICLE TO NO AVAIL. FRONT DRIVER'S SIDE FROM CENTER CONSOLE TO DRIVER'S SIDE DOOR MELTED AWAY AT ABOUT 45 DEG ANGLE FROM TOP TO BOTTOM OF CONSOLE. INSIDE ENGINE THE THYDRAULIC DRIVE UNIT AND BARKE MASTER CYCLINDER HAD MELTED. SIGNIFICANT BURN DAMAGE FROM FIRE IN ENGINE. VEHICLE-TOTAL LOSS. VERY FORTUNATE TO RECOGNIZE BAD SMELL, ID BRAKE MALFUNCTION, USE ENGINE BRAKING TO CONTROL VEHICLE; USE EMERGENCY BRAKING TO STOP - MODERATE TRAFFIC. MINIMIZED POTENTIAL HAZARD TO SINGLE VEHICLE-NO INJURIES OR FATALITIES. *JB
CONSUMER STATES PLATFORM HITCH WAS INSPECTED BY DOT PERSONNEL AND FOUND CRACKS, CONSUMER USES VEHICLE TO PULL A 2OOO 34 FOOT AIRSTREAM. *JB
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
THE TURN SIGNAL DIDN'T SHUT OFF, IT MADE A CLICKING NOISE. *JB. THE SWITCH OPERATED, HOWEVER BLINKER INDICATOR DID NOT ALWAYS SHUT OFF. PH *JB
HEADLIGHTS DO NOT WORK PROPERLY. DAY TIME RUNNING LIGHTS AND REGULAR HEADLIGHTS DO NOT TURN ON, ONLY THE HIGH BEAM LIGHTS WILL TURN ON. *AK *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
FRAME HAS BROKEN ON THE FRONT OF TRUCK. PLEASE PROVIDE FURTHER DETAIL.*AK
METAL RIGHT FRONT INNER FENDER SHIELD HAS BEEN RUBBING AGAINST HIGH PRESSURE REFRIGERANT LINE CAUSING THE LINE TO FAIL, RELEASING ALL A/C REFRIGERANT TO THE ATMOSPHERE. AIR CONDITIONER IS NOW INOP PREVENTING PROPER OPERATION OF WINDSHIELD DEFOG.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
LATENT DEFECTS AND THE GMC SUBURBAN.*MR THE CONSUMER HAS EXPERIENCED SEVERAL PROBLEMS WITH VEHICLE. THE FRONT OUTPUT SHAFT SEALS HAD TO BE REPLACED, THE INTAKE MANIFOLD GASKET HAD TO BE REPLACED, AND THE AC HEATER KNOB HAD TO BE REPLACED. WHEN THE DEALER WAS NOTIFIED THEY FAIL TO FIX PROBLEMS AND HE CONSUMER HAD TO PAY AT THERE OWN EXPENSE. PLEASE RESPOND PROMPTLY IN HELPING TO RESOLVE MATTER. *CB
1) MAJOR COOLANT LEAK FROM INTAKE/CYL HEAD GASKET (LEFT REAR OF MOTOR) (2) ENGINE TROUBLE LIGHT INDICATES TC 1870 CODE PROBLEM IN TRANSMISSION VALVE BODY (3)WINDSHIELD WIPERS WORK INTERMITENTLY SAFETY HAZARD (4) A/C DASH LIGHTS CYCLE ON AND OFF WHEN A/C BUTTON IS PUSHED ON BUT FAN MOTOR IS SHUT OFF. ALL PROBLEMS ARE "COMMON" PER DEALERSHIP SERVICE WRITER
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
CONSUMER WAS SITTING AT AN INTERSECTION AND THERE WAS A GRINDING NOISE. SHE HAD FOOT ON BRAKES, AND VEHICLE STARTED TO SURGE FORWARD. THEN, VEHICLE IDLED HIGHLY, AND ENGINE CHECK LIGHT CAME ON. DEALERSHIP WAS AWARE OF PROBLEM.*AK
WINDSHIELD WIPERS ARE WORKING INTERMITTENTLY. ALSO, WHEN APPLYING THE BRAKES TH ARE GRABBING. ABS SYSTEM IS KICKING IN, AND KICKING THE CONSUMER'S FOOT OFF THE PEDAL ENGINE CHECK LIGHT KEEP COMING ON. TRANSMISSION IS JERKING, AND VEHICLE IS IDLING REAL FAST. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .