FUEL SYSTEM, GASOLINE
1996 Chevrolet Suburban
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 360 NHTSA owner-reported complaints for the 1996 Chevrolet Suburban, most frequently naming the brakes, electrical and visibility categories. 4 safety recalls have been issued covering this model year; 7 NHTSA investigations name it; and 36 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Mar 2000 | 1 | 203 |
| Apr 2000 | 2 | 205 |
| May 2000 | 5 | 210 |
| Jun 2000 | 9 | 219 |
| Jul 2000 | 5 | 224 |
| Aug 2000 | 15 | 239 |
| Sep 2000 | 11 | 250 |
| Oct 2000 | 15 | 265 |
| Nov 2000 | 1 | 266 |
| Dec 2000 | 2 | 268 |
| Jan 2001 | 3 | 271 |
| Feb 2001 | 3 | 274 |
| Mar 2001 | 6 | 280 |
| Apr 2001 | 4 | 284 |
| May 2001 | 4 | 288 |
| Jun 2001 | 4 | 292 |
| Jul 2001 | 7 | 299 |
| Aug 2001 | 2 | 301 |
| Dec 2001 | 2 | 303 |
| Jan 2002 | 3 | 306 |
| Feb 2002 | 1 | 307 |
| Mar 2002 | 1 | 308 |
| Apr 2002 | 1 | 309 |
| Jul 2002 | 2 | 311 |
| Aug 2002 | 2 | 313 |
| Sep 2002 | 1 | 314 |
| Oct 2002 | 3 | 317 |
| Nov 2002 | 1 | 318 |
| Dec 2002 | 2 | 320 |
| Jan 2003 | 2 | 322 |
| Mar 2003 | 1 | 323 |
| May 2003 | 1 | 324 |
| Jun 2003 | 2 | 326 |
| Jul 2003 | 1 | 327 |
| Aug 2003 | 2 | 329 |
| Oct 2003 | 1 | 330 |
| Nov 2003 | 1 | 331 |
| Jan 2004 | 2 | 333 |
| Mar 2004 | 1 | 334 |
| Apr 2004 | 1 | 335 |
| May 2004 | 3 | 338 |
| Jun 2004 | 1 | 339 |
| Aug 2004 | 2 | 341 |
| Sep 2004 | 1 | 342 |
| Jan 2005 | 1 | 343 |
| Feb 2005 | 1 | 344 |
| Mar 2005 | 1 | 345 |
| Jun 2005 | 1 | 346 |
| Jul 2005 | 2 | 348 |
| Nov 2005 | 1 | 349 |
| Jan 2006 | 1 | 350 |
| Mar 2006 | 1 | 351 |
| May 2006 | 1 | 352 |
| Jun 2006 | 1 | 353 |
| Dec 2006 | 1 | 354 |
| Feb 2008 | 1 | 355 |
| Aug 2010 | 1 | 356 |
| Sep 2011 | 1 | 357 |
| Sep 2013 | 2 | 359 |
| Jun 2014 | 1 | 360 |
What owners report
Complaints grouped by the component NHTSA recorded
- Brakes13729.5%
- Electrical469.9%
- Visibility429.0%
- Tires & wheels418.8%
- Engine367.7%
- Transmission245.2%
- Fuel system234.9%
- Airbags163.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
4 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govVISIBILITY:WINDSHIELD WIPER/WASHER
VISIBILITY:WINDSHIELD WIPER/WASHER
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
OEM HITCH RECEIVER PLATFORM CRACKING
THE PETITION ALLEGES THAT CRACKS IN THE HITCH RECEIVER PLATFORM MAY LEAD TO SEPARATION OF THE TRAILER AND LOSS OF STEERING CONTROL
WINDSHIELD WIPER FAILURE
AS A RESULT OF THIS, AND THE PRECEDINGINVESTIGATION, RQ99-003, GM HAS EXPANDED THE POPULATION OF SAFETY RECALL 98V-150 (REPLACEMENT OF THE WINDSHIELD WIPER CONTROL MODULE) TO INCLUDE AN ADDITIONAL 1.77 MILLION VEHICLES.INCLUDED ARE VARIOUS 1994-1997 MY M/L VANS, S/T TRUCKS AND SUVS, & C/K TRUCKS AND SUVS.SEE ATTACHED TECHNICAL REPORT FOR DETAILS.
HEADLIGHT
BATTERY LEAKS ACID
There is no summary currently available
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
TL* THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING 20 MPH WHILE TOWING A TRAILER, THE TRAILER BRAKES MALFUNCTIONED CAUSING THE WHEELS TO LOCK AND BLOWING THE TRAILER FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN HARNESS WAS UNDERSIDE CAUSING ONE OF THE WIRES TO BURN OUT. AS A RESULT, THE WIRING HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 250,000. UPDATED 08/11/2014*LJ
- NHTSA ID
- 10606400
- Incident
- Jun 9, 2009
- Mileage
- 140,000 mi
NOVEMBER 2010, I WENT TO STOP, THE BRAKE PEDAL WENT TO THE FLOOR. I WAS ABLE TO STOP USING THE PARKING BRAKE, BUT WAS VERY CLOSE TO REAR-ENDING A CARLOAD OF PEOPLE. I HAD THE TRUCK TOWED TO A REPAIR SHOP. THE MECHANIC TOLD ME THAT THE FRONT BRAKE LINE HAD RUSTED OUT BECAUSE IT WAS MOUNTED AT THE FACTORY TO THE FRONT AXLE ON THIS 4-WHEEL DRIVE TRUCK CAUSING IT TO VIBRATE AND COLLECT DEBRIS ON IT LEADING TO A PREMATURE FAILURE DUE TO RUST. IN DECEMBER 2012, AGAIN WHEN I WENT TO STOP FROM ABOUT 55 MPH ON THE FREEWAY, THE BRAKE PEDAL AGAIN WENT ALMOST COMPLETELY TO THE FLOOR, BUT AGAIN I WAS ABLE TO STOP BEFORE HITTING ANOTHER VEHICLE BY USING THE PARKING BRAKE AND RUNNING UP ON THE SHOULDER OF THE FREEWAY. THE MECHANIC TOLD ME THAT THIS TIME THE REAR BRAKE LINE HAD RUSTED OUT AT THE "T - INTERSECTION" WHERE THE BRAKE LINE RUNS FROM THE FRONT MASTER CYLINDER TO THE REAR AXLE AND SPLITS INTO 2 LINES AT THE T INTERSECTION. THE MECHANIC TOLD ME THAT THIS WAS A VERY COMMON PROBLEM ON THESE TRUCKS AS IT WAS A BAD DESIGN, BECAUSE THE T LAYS IN A RECESSED HOLDER ATTACHED TO THE REAR AXLE, ALLOWING DIRT, SALT AND WETNESS TO ACCUMULATE IN THIS AREA AND CAUSE PREMATURE RUST AND FAILURE OF THE BRAKE LINES. THIRD, LAST WEEK, WHILE DRIVING, I NOTICED A RAW GAS SMELL AND STOPPED THE VEHICLE. AGAIN I HAD TO HAVE IT TOWED AS GAS WAS POURING OUT OF THE FUEL LINE BY THE GAS FILTER ON THE DRIVER'S SIDE REAR WHEEL. THIS WAS TOWED TO A DIFFERENT MECHANIC'S REPAIR SHOP WHO AGAIN SHOWED ME THAT THE METAL FUEL LINE HAD RUSTED OUT DUE TO ITS BEING MOUNTED TO THE FRAME RAIL, CAUSING SALT, DIRT AND DEBRIS TO ACCUMULATE THERE ALSO. HE WARNED ME THAT THESE TRUCKS FREQUENTLY CATCH FIRE WHEN THESE HIGH PRESSURE FUEL INJECTION LINES RUST OUT. HE SAID HE HAD SEEN 5 OF THESE TRUCKS BURNED IN JUST THE LAST 2 YEARS AT HIS SMALL SHOP.PLEASE HELP. THESE TRUCKS ARE INHERENTLY DANGEROUSLY DESIGNED TO FAIL. *TR
- NHTSA ID
- 10544573
- Incident
- Nov 1, 2010
- Mileage
- 185,000 mi
TL* THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE REVERSING FROM A DRIVEWAY, THE FUEL PUMP OVER HEATED, MELTED, AND DESTROYED THE CONNECTORS. THE VEHICLE WAS REPAIRED BY THE CONTACT AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 240,000.
- NHTSA ID
- 10538636
- Incident
- Aug 31, 2013
- Mileage
- 240,000 mi
WHILE DRIVING THROUGH THE NEIGHBORHOOD AT 35 MPH, THE POSTED SPEED, WE LOST BRAKE CONTROL OF THE VEHICLE WHEN THE SERVICE BRAKE WAS APPLIED APPROACHING AN INTERSECTION WITH A STOP SIGN. WE WERE UNABLE TO STOP THE VEHICLE WHICH ENTERED THE INTERSECTION AND PASSED ALL OF THE WAY THROUGH IT. THE BRAKE PEDAL WAS TO THE FLOOR AND NOT WORKING PROPERLY. FORTUNATELY FOR ALL THERE WERE NO OTHER VEHICLES ( OR PEDESTRIANS) IN THIS INTERSECTION AS WE WOULD HAVE CERTAINLY HIT THEM. IT APPEARS THE BRAKE LINE(S) ON THE K2500 SUBURBAN HAVE RUSTED THROUGH IN AN AREA THAT IS DIFFICULT TO SEE WHERE THEY GO THROUGH THE FRAME AND BLEW OUT AT THIS CRITICAL MOMENT. THE DEALER IS UNWILLING TO TAKE ANY RESPONSIBILITY FOR THE REPAIR AS THE VEHICLE IS OUT OF FACTORY WARRANTY. WHEN WE PURCHASED THE VEHICLE THEY DID NOT TELL US THE BRAKES COULD ONLY BE RELIED UPON FOR THE TIME THE TRUCK IS UNDER WARRANTY. THIS COULD HAVE BEEN A SERIOUS, POSSIBLY DEADLY OUTCOME SINCE WE TOW A TRAILER WITH THE TRUCK ON THE HIGHWAY. I UNDERSTAND THIS IS ACTUALLY A COMMON OCCURRENCE WITH THESE CHEVROLET AND GMC TRUCKS. WHY IS THERE NO RECALL GIVEN THE POTENTIAL DEADLY POSSIBILITIES? TOYOTA WAS IN THE NEWS ABOUT THEIR UNEXPECTED ACCELERATION ISSUE BUT WE HAVE HEARD NOTHING ABOUT THIS UNEXPECTED LOSS OF BRAKING ISSUE? WHY IS THAT? IS NOT BEING ABLE TO STOP NOT A PROBLEM FOR THE NHTSA? *TR
- NHTSA ID
- 10424654
- Incident
- Sep 10, 2011
- Mileage
- 174,231 mi
TL* THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. THE CONTACT WAS DRIVING 55 MPH WHEN THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE TRANSMISSION WOULD SLIP INTERMITTENTLY PRIOR TO THE FAILURE. THE DEALER ADVISED THAT THE TRANSMISSION HAD FAILED AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 179,000.
- NHTSA ID
- 10351780
- Incident
- Aug 20, 2010
- Mileage
- 179,000 mi
TL*THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. WHILE DRIVING 20 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE CONTACT CRASHED INTO ANOTHER VEHICLE. BOTH VEHICLES WERE DAMAGED, BUT THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MECHANIC STATED THAT THE ABS SENSORS WERE CORRODED AND ADVISED THE CONTACT TO DISABLE THE ABS. THERE WERE NO WARNING LIGHTS PRESENT. THE CONTACT DOES NOT PLAN TO HAVE THE VEHICLE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000 AND CURRENT MILEAGE WAS 191,700. UPDATED 4/2/08 *CN THE CONSUMER STATED CAN PROVIDE A LIST OF WITH OTHER CONSUMERS WITH SIMILAR DEFECTS. UPDATED 04/02/08 *TR
- NHTSA ID
- 10218347
- Incident
- Dec 19, 2006
- Mileage
- 190,000 mi
1996 SUBURBAN CAUGHT ON FIRE DURING TRANSPORT DUE TO A MECHANICAL FAILURE. *TS *NM
- NHTSA ID
- 10175389
- Incident
- Sep 17, 2006
FROM: DAVID B PARKER COMMENTS: IN A CRASH ON 5/27/06 WHERE ANOTHER DRIVER PULLED OUT IN FRONT OF ME AND I HIT HIM AT APPROXIMATELY 45 MPH OR SLIGHTLY BELOW THE DRIVER'S SIDE AIRBAG IN MY 1996 CHEVY. SUBURBAN 1500 LT. IF THIS IS A KNOWN PROBLEM, PLEASE ADD THIS TO YOUR DATABASE; IF NOT YOU MAY WANT TO INVESTIGATE OTHER SUCH MODELS. I DO HAVE PHOTOS OF THE AFTERMATH OF THE CRASH BUT WAS NOT ABLE TO ATTACH THEM HERE. *JB
- NHTSA ID
- 10160219
- Incident
- May 27, 2006
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
FUEL SYSTEM, GASOLINE; SERVICE BRAKES, HYDRAULIC
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
ELECTRICAL SYSTEM
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
ELECTRICAL SYSTEM; EQUIPMENT
This informational bulletin provides information for dealers/technicians on Procedures to Unlock Delco Radio with Theftlock.
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code. The PI update to version D is to advise the unlock procedure is temporarily unavailable. E version update is to add administrative details.
EQUIPMENT
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2024 | 37 | 1 | 3 | 58.1 |
| 2023 | 114 | 3 | 3 | 64.8 |
| 2022 | 106 | 4 | 3 | 65.9 |
| 2021 | 184 | 12 | 4 | 68.5 |
| 2020 | 42 | 4 | 0 | 60.2 |
| 2019 | 76 | 3 | 0 | 58.4 |
| 2018 | 81 | 4 | 0 | 55.0 |
| 2017 | 141 | 5 | 0 | 58.2 |
| 2016 | 217 | 6 | 1 | 59.1 |
| 2015 | 428 | 11 | 1 | 59.8 |
| 2014 | 59 | 3 | 1 | 51.2 |
| 2013 | 118 | 4 | 1 | 51.9 |
| 2012 | 101 | 4 | 1 | 51.9 |
| 2011 | 148 | 3 | 1 | 52.3 |
| 2010 | 117 | 3 | 1 | 50.1 |
| 2009 | 106 | 5 | 1 | 49.6 |
| 2008 | 213 | 4 | 1 | 50.9 |
| 2007 | 291 | 4 | 1 | 57.5 |
| 2006 | 23 | 1 | 0 | 34.1 |
| 2005 | 129 | 7 | 0 | 46.7 |
| 2004 | 204 | 6 | 1 | 58.1 |
| 2003 | 301 | 7 | 6 | 63.8 |
| 2002 | 286 | 4 | 8 | 62.9 |
| 2001 | 440 | 8 | 11 | 63.3 |
| 2000 | 282 | 11 | 10 | 63.5 |
| 1999 | 634 | 2 | 6 | 60.4 |
| 1998 | 201 | 3 | 1 | 53.3 |
| 1997 | 414 | 3 | 5 | 59.7 |
| 1996Viewing | 360 | 4 | 7 | 62.6 |
| 1995 | 457 | 7 | 8 | 65.9 |
| 1994 | 858 | 6 | 4 | 69.4 |
| 1993 | 499 | 2 | 3 | 67.2 |
| 1992 | 189 | 5 | 2 | 69.6 |
| 1991 | 52 | 4 | 1 | 60.8 |
| 1990 | 54 | 4 | 1 | 62.0 |
| 1989 | 62 | 4 | 1 | 62.9 |
| 1988 | 30 | 4 | 0 | 49.0 |
| 1987 | 18 | 1 | 0 | 50.7 |
| 1986 | 7 | 0 | 1 | — |
| 1985 | 9 | 0 | 1 | — |
| 1984 | 6 | 0 | 1 | — |
| 1983 | 3 | 0 | 0 | — |
| 1982 | 1 | 1 | 0 | — |
| 1981 | 1 | 1 | 0 | — |
| 1979 | 1 | 0 | 0 | — |
| 1978 | 3 | 0 | 0 | — |
| 1977 | 2 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.