RoadVitals

2015 Chevrolet Suburban

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “do not drive” advisory affecting this model year.

Campaign 26V289000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
428
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
11
Latest May 7, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
29
34 injuries, 2 deaths reported

Overview

Our database contains 428 NHTSA owner-reported complaints for the 2015 Chevrolet Suburban, most frequently naming the brakes, steering and electrical categories. 11 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 2,540 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

11 campaigns cover this model year

View all 11

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V289000NHTSA advisory: do not drive

POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

May 7, 2026
66 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles with four-wheel (4WD) or all-wheel drive (AWD), and certain 2015-2020 Suburban, Escalade, Escalade ESV, Yukon, Yukon XL, and Tahoe vehicles. A component missing from the drivetrain transfer case may cause the front and/or rear wheels to lock up without warning to the driver.
The risk: Front or rear wheel lockup increases the risk of a crash.
The remedy: Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters were mailed May 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262557620. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 7, 2026.
General Motors, LLCManufacturer number N262557620View on NHTSA.gov
19V761000

ELECTRONIC STABILITY CONTROL (ESC); SERVICE BRAKES; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING

Oct 24, 2019
652,967 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
The risk: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
The remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
General Motors LLCManufacturer number N192261050View on NHTSA.gov
19V645000

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Sep 6, 2019
3,456,719 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
The risk: As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
The remedy: GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
General Motors LLCManufacturer number N192268490View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE18012ClosedPreliminary Evaluation

Brake Vacuum Pump Failure

Opened Nov 20, 2018
Closed Apr 10, 2022

On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and Chevrolet Silverado 1500 series pickup trucks and MY 2015 through 2016 Cadillac Escalade, Chevrolet Suburban, Chevrolet Tahoe, and GMC Yukon SUVs.If the brake assist vacuum pump fails to operate as intended, the amount of brake power assist supplied to the driver can be significantly reduced, extending the subject vehicle stopping distance. GM stated that the root cause of pump failures was due to foreign debris such as oil sludge in the engine oil. GM stated that this debris can become trapped by the oil inlet filter screen. Under normal operation, this screen allows a small amount of oil into the brake vacuum pump. The foreign debris can, over time, clog the pump which can cause a loss of lubrication and a reduction in the amount of vacuum produced leading to a hard pedal and extended stopping distance.On December 13, 2018, GM issued a Special Coverage (N182202780) for the brake vacuum pump issue in MY 2014-2017 trucks and 2015-2017 SUVs on the K2XX platform for 6 years or 72,000 miles. Special Coverage repair includes the replacement of the vacuum pump and vacuum pump belt. Consumers received notification of the coverage via mail. On September 6, 2019, GM notified NHTSA that it was conducting safety recall 19V-645 which reprograms the electronic brake control module (EBCM) and included approximately 3.5 million trucks and SUVs. In October 2019, GM extended the terms of special coverage N182202780 to 10 years or 150,000 miles as well as now including the entire scope of recall 19V-645. In October 2020, GM expanded the scope of coverage N182202780 to include the MY 2018 Escalade and 2019 Tahoe.The remedy implemented in GM recall 19V-645 appears to be sufficient in addressing the safety-related concerns of this issue. Loss of vacuum assist now occurs at a progressive rate as well as there being a more timely warning of a brake problem to the driver through the driver information center (DIC). In view of the recall action and revision to the special coverage, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances. The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.

SERVICE BRAKESLed to recall 19V645000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 428
Airbags
Filed Jul 19, 2026

Door slam caused side impact airbags to deploy

NHTSA ID
11751414
Incident
Jul 18, 2026
Steering
Filed Jun 24, 2026

The contact owns a 2015 Chevrolet Suburban. The contact stated that while driving and taking a curve, the vehicle failed to turn as needed. The contact stated that the steering wheel was extremely difficult to turn. The contact stated that the message “Steering Assist Reduced – Drive with Care” was displayed. The dealer was contacted, and a diagnostic test was pending. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID
11746303
Incident
May 15, 2026
Brakes
Filed May 29, 2026

When coming to a stop or backing from my inclined driveway the foot brake requires a hard push because it seems to lock up. I couldn't stop when braking. The problem is recurring. It has not been inspected for this recurring problem and no lights or warning signal appears on the dashboard.

NHTSA ID
11740968
Incident
May 29, 2026
Fuel system
Filed Apr 21, 2026

Fuel line leak caused by design flaw in which line plastic fuel feed line (GM part #84200271) is installed too close to the undercarriage, causing it to rub against the frame due to vibration and wear a pinhole. This is known by gm in service bulletin Service Bulletin 17-NA-304. This is a fuel leak, that can causes significant fire danger to people, property, and nature. Eventually putting first responders at risk. Also the environmental risk of continuous leaking fuel. Luckily, I could smell it before anything bad happened. But if GM knows about this issue, it’s big enough they should do something about it and so should the NHTSA.

NHTSA ID
11732603
Incident
Apr 20, 2026
Brakes
Filed Mar 30, 2026

When our new mechanic was checking over the car, he and his other mechanic both noticed that there was an increased brake pedal effort even though the brakes were in ok condition. Every time I’ve had the car serviced I have them check the brakes because they feel off. The car stops and the brakes check out with previous mechanics but something doesn’t feel right. Our new mechanic then gave me a recall bulletin from GM N192268490 and said he thinks our car is experiencing this issue. The recall was attached to our VIN when the mechanic pulled it up but when we called the dealer and checked the NHTSA website, my VIN number was apparently not part of the recall. I am writing to state that I believe my car may be experiencing the issue stated in the recall bulletin as per my mechanic’s findings. Attached is a copy of the recall bulletin given to us by our mechanic. Please advise.

NHTSA ID
11727914
Incident
Mar 23, 2026
Powertrain (other)
Filed Feb 24, 2026
1 injury reported

Pulling off from a stop sign on a hill, the car wouldn't accelerate and rolled back hitting a pedestrian and then jerked forward aggressively burning rubber on the tires. I smell the transmission burning. Luckily the lady didn't want to press charges.

NHTSA ID
11720225
Incident
Feb 21, 2026
ElectricalEngineSteering
Filed Jan 17, 2026

While driving at highway speeds my vehicle lost steering the radio and the hvac turned off. I had abs and brake lights on the dash as well as a service stabilitrac message. The vehicle completely shutoff and I almost had an auto accident. I have not taken it anywhere as I’m to afraid to drive it for fear of having an accident.

NHTSA ID
11711635
Incident
Jan 17, 2026
Electrical
Filed Jan 12, 2026

When driving down the road, all gauges drop to 0, car continues to drive. When I pull over and try to turn the car off it turns everything off except the engine. I can’t put it into gear or restart the car. Battery has to be unplugged to get it to turn off. All lights will start flash across the dash. Service air bags, service trailer brake, service side detection, etc

NHTSA ID
11710513
Incident
Mar 3, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT5509N

This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

PIT5099J

PI to help diagnose A/C concern

PIT5509M

This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Suburban by model year
YearComplaintsRecallsInvestigationsIssue Index
2024371358.1
20231143364.8
20221064365.9
202118412468.5
2020424060.2
2019763058.4
2018814055.0
20171415058.2
20162176159.1
2015Viewing42811159.8
2014593151.2
20131184151.9
20121014151.9
20111483152.3
20101173150.1
20091065149.6
20082134150.9
20072914157.5
2006231034.1
20051297046.7
20042046158.1
20033017663.8
20022864862.9
200144081163.3
2000282111063.5
19996342660.4
19982013153.3
19974143559.7
19963604762.6
19954577865.9
19948586469.4
19934992367.2
19921895269.6
1991524160.8
1990544162.0
1989624162.9
1988304049.0
1987181050.7
1986701—
1985901—
1984601—
1983300—
1982110—
1981110—
1979100—
1978300—
1977200—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.