RoadVitals

2015 Chevrolet Suburban

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “do not drive” advisory affecting this model year.

Campaign 26V289000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
432
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
11
Latest May 7, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
29
34 injuries, 2 deaths reported

Overview

Our database contains 432 NHTSA owner-reported complaints for the 2015 Chevrolet Suburban, most frequently naming the brakes, steering and electrical categories. 11 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 2,543 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

11 campaigns cover this model year

View all 11

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V289000NHTSA advisory: do not drive

POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

May 7, 2026
66 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles with four-wheel (4WD) or all-wheel drive (AWD), and certain 2015-2020 Suburban, Escalade, Escalade ESV, Yukon, Yukon XL, and Tahoe vehicles. A component missing from the drivetrain transfer case may cause the front and/or rear wheels to lock up without warning to the driver.
The risk: Front or rear wheel lockup increases the risk of a crash.
The remedy: Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters were mailed May 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262557620. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 7, 2026.
General Motors, LLCManufacturer number N262557620View on NHTSA.gov
19V761000

ELECTRONIC STABILITY CONTROL (ESC); SERVICE BRAKES; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING

Oct 24, 2019
652,967 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
The risk: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
The remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
General Motors LLCManufacturer number N192261050View on NHTSA.gov
19V645000

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Sep 6, 2019
3,456,719 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
The risk: As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
The remedy: GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
General Motors LLCManufacturer number N192268490View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE18012ClosedPreliminary Evaluation

Brake Vacuum Pump Failure

Opened Nov 20, 2018
Closed Apr 10, 2022

On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and Chevrolet Silverado 1500 series pickup trucks and MY 2015 through 2016 Cadillac Escalade, Chevrolet Suburban, Chevrolet Tahoe, and GMC Yukon SUVs.If the brake assist vacuum pump fails to operate as intended, the amount of brake power assist supplied to the driver can be significantly reduced, extending the subject vehicle stopping distance. GM stated that the root cause of pump failures was due to foreign debris such as oil sludge in the engine oil. GM stated that this debris can become trapped by the oil inlet filter screen. Under normal operation, this screen allows a small amount of oil into the brake vacuum pump. The foreign debris can, over time, clog the pump which can cause a loss of lubrication and a reduction in the amount of vacuum produced leading to a hard pedal and extended stopping distance.On December 13, 2018, GM issued a Special Coverage (N182202780) for the brake vacuum pump issue in MY 2014-2017 trucks and 2015-2017 SUVs on the K2XX platform for 6 years or 72,000 miles. Special Coverage repair includes the replacement of the vacuum pump and vacuum pump belt. Consumers received notification of the coverage via mail. On September 6, 2019, GM notified NHTSA that it was conducting safety recall 19V-645 which reprograms the electronic brake control module (EBCM) and included approximately 3.5 million trucks and SUVs. In October 2019, GM extended the terms of special coverage N182202780 to 10 years or 150,000 miles as well as now including the entire scope of recall 19V-645. In October 2020, GM expanded the scope of coverage N182202780 to include the MY 2018 Escalade and 2019 Tahoe.The remedy implemented in GM recall 19V-645 appears to be sufficient in addressing the safety-related concerns of this issue. Loss of vacuum assist now occurs at a progressive rate as well as there being a more timely warning of a brake problem to the driver through the driver information center (DIC). In view of the recall action and revision to the special coverage, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances. The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.

SERVICE BRAKESLed to recall 19V645000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 432
Powertrain (other)Steering
Filed Nov 3, 2026

The contact owns a 2015 Chevrolet Suburban. While the contact's wife was driving 15 MPH, the steering wheel failed to turn in the intended direction. The vehicle was driven to the residence. The vehicle was later towed to the dealer where it was diagnosed with rack and pinion failure. The contact was informed that the rack and pinion needed to be replaced. In addition, the contact was informed that the transmission oil cooler lines were leaking. The contact referenced two unknown recalls; however, the VIN was not under recall. The failure mileage was approximately 164,200.

NHTSA ID
11775372
Incident
Jul 8, 2026
Mileage
164,200 mi
Steering
Filed Oct 16, 2026

This has almost caused us to get in an accident several times now. While driving and taking a curve or while gradually turning, the power steering failed. The steering wheel was extremely difficult to turn, and my wife could barely turn it. The message “Steering Assist Reduced – Drive with Care” was displayed. When we pulled over and turned off the engine, and then later re-started the Suburban, the power steering worked again. The dealer conducted a diagnostic on it and could not find the problem at first. They later said the Power Steering Gear needed to be replaced. This is a very dangerous problem.

NHTSA ID
11771672
Incident
Sep 2, 2026
Brakes
Filed Oct 9, 2026

I experienced a serious brake failure in my 2015 Chevrolet Suburban with 112,500 miles that nearly resulted in a collision. After approximately 90 minutes of driving, I pulled into a parking lot and attempted to stop. Without warning lights or prior symptoms, the brake pedal suddenly became extremely hard to press, and the vehicle nearly failed to stop. I had to stomp on the brake pedal to stop. The same dangerous condition occurred while reversing into a parking space. This created a serious risk of injury to myself and others. The problem appeared primarily at low speeds. After sitting for several hours, the brakes seemed normal again. This intermittent failure is especially dangerous because it occurs without warning. A GM dealership inspected the vehicle and confirmed: "Vacuum pump has failed internally causing a stiff pedal at times when pumping brakes. Pump can't build vacuum fast enough to keep up with demand to fill brake booster." The failed component is available for inspection. I discovered GM Special Coverage N182202780 addresses this vacuum pump failure. However, GM refused assistance because my vehicle exceeded the 10-year coverage period, despite having only 112,500 miles. In approximately 2020, I had a GM braking safety recall performed. The dealership reprogrammed the vehicle and installed a thicker brake pedal pad rather than replacing the vacuum pump. Despite this previous recall repair, I experienced the dangerous braking condition. I believe this is a serious safety defect, not simply a warranty issue. A critical braking component should not fail without warning, making the vehicle extremely difficult to stop. I request that NHTSA investigate whether the previous recall remedy was adequate and whether GM's special coverage should be expanded into a safety recall regardless of vehicle age.

NHTSA ID
11770213
Incident
Sep 22, 2026
Powertrain (other)
Filed Sep 29, 2026

2024 Suburban bought brand new. Service Transmission Warning lights up. Been to the dealership shop about this 4 times now. They replaced the TCM with kit, seals, & tranmission fluid. Problem occurred again 200 miles later. Dealership just stringing us along without actually fixing it!

NHTSA ID
11767765
Incident
Jul 7, 2026
Airbags
Filed Jul 19, 2026

Door slam caused side impact airbags to deploy

NHTSA ID
11751414
Incident
Jul 18, 2026
Steering
Filed Jun 24, 2026

The contact owns a 2015 Chevrolet Suburban. The contact stated that while driving and taking a curve, the vehicle failed to turn as needed. The contact stated that the steering wheel was extremely difficult to turn. The contact stated that the message “Steering Assist Reduced – Drive with Care” was displayed. The dealer was contacted, and a diagnostic test was pending. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID
11746303
Incident
May 15, 2026
Brakes
Filed May 29, 2026

When coming to a stop or backing from my inclined driveway the foot brake requires a hard push because it seems to lock up. I couldn't stop when braking. The problem is recurring. It has not been inspected for this recurring problem and no lights or warning signal appears on the dashboard.

NHTSA ID
11740968
Incident
May 29, 2026
Fuel system
Filed Apr 21, 2026

Fuel line leak caused by design flaw in which line plastic fuel feed line (GM part #84200271) is installed too close to the undercarriage, causing it to rub against the frame due to vibration and wear a pinhole. This is known by gm in service bulletin Service Bulletin 17-NA-304. This is a fuel leak, that can causes significant fire danger to people, property, and nature. Eventually putting first responders at risk. Also the environmental risk of continuous leaking fuel. Luckily, I could smell it before anything bad happened. But if GM knows about this issue, it’s big enough they should do something about it and so should the NHTSA.

NHTSA ID
11732603
Incident
Apr 20, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIC5650N

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3

PIT5698F

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

PIP4902W

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5099J

PI to help diagnose A/C concern

PIT5509N

This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

PIT5509M

This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Suburban by model year
YearComplaintsRecallsInvestigationsIssue Index
2024461457.3
20231333464.4
20221274466.4
202120812569.6
2020444057.9
2019793057.5
2018844054.3
20171425057.3
20162206159.0
2015Viewing43211159.9
2014593151.2
20131184151.9
20121014152.0
20111483152.3
20101173150.1
20091065149.6
20082134150.9
20072924157.5
2006231034.1
20051297046.7
20042046158.1
20033017663.2
20022864862.8
200144081163.3
2000282111063.5
19996342660.4
19982013153.3
19974143559.7
19963604762.6
19954577865.9
19948586469.4
19934992367.2
19921895269.6
1991524160.8
1990544162.0
1989624162.9
1988304049.0
1987181050.7
1986701—
1985901—
1984601—
1983300—
1982110—
1981110—
1979100—
1978300—
1977200—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.