FUEL SYSTEM, GASOLINE
2003 Chevrolet Suburban
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 301 NHTSA owner-reported complaints for the 2003 Chevrolet Suburban, most frequently naming the brakes, electrical and steering categories. 7 safety recalls have been issued covering this model year; 6 NHTSA investigations name it; and 786 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Oct 2011 | 2 | 205 |
| Nov 2011 | 1 | 206 |
| Jan 2012 | 1 | 207 |
| Feb 2012 | 1 | 208 |
| Mar 2012 | 1 | 209 |
| May 2012 | 2 | 211 |
| Jun 2012 | 1 | 212 |
| Jul 2012 | 1 | 213 |
| Aug 2012 | 3 | 216 |
| Sep 2012 | 1 | 217 |
| Oct 2012 | 1 | 218 |
| Nov 2012 | 2 | 220 |
| Dec 2012 | 3 | 223 |
| Feb 2013 | 2 | 225 |
| Mar 2013 | 2 | 227 |
| Apr 2013 | 1 | 228 |
| Jul 2013 | 2 | 230 |
| Aug 2013 | 1 | 231 |
| Sep 2013 | 3 | 234 |
| Oct 2013 | 2 | 236 |
| Nov 2013 | 2 | 238 |
| Dec 2013 | 3 | 241 |
| Feb 2014 | 2 | 243 |
| Mar 2014 | 2 | 245 |
| Apr 2014 | 1 | 246 |
| May 2014 | 4 | 250 |
| Jun 2014 | 1 | 251 |
| Jul 2014 | 3 | 254 |
| Aug 2014 | 1 | 255 |
| Sep 2014 | 3 | 258 |
| Oct 2014 | 3 | 261 |
| Nov 2014 | 2 | 263 |
| Dec 2014 | 3 | 266 |
| Jan 2015 | 2 | 268 |
| Mar 2015 | 1 | 269 |
| Jun 2015 | 1 | 270 |
| Jul 2015 | 4 | 274 |
| Aug 2015 | 3 | 277 |
| Jan 2016 | 1 | 278 |
| Mar 2016 | 1 | 279 |
| Jul 2016 | 1 | 280 |
| Sep 2016 | 1 | 281 |
| Oct 2016 | 1 | 282 |
| Dec 2016 | 1 | 283 |
| Jan 2017 | 1 | 284 |
| May 2017 | 1 | 285 |
| Jul 2017 | 1 | 286 |
| Oct 2017 | 1 | 287 |
| Mar 2018 | 1 | 288 |
| Dec 2018 | 1 | 289 |
| Mar 2019 | 1 | 290 |
| Aug 2019 | 1 | 291 |
| Mar 2020 | 1 | 292 |
| May 2020 | 1 | 293 |
| Aug 2020 | 2 | 295 |
| Sep 2020 | 2 | 297 |
| Jan 2021 | 1 | 298 |
| Jul 2024 | 1 | 299 |
| Sep 2025 | 1 | 300 |
| May 2026 | 1 | 301 |
What owners report
Complaints grouped by the component NHTSA recorded
- Brakes9126.2%
- Electrical7922.8%
- Steering205.8%
- Airbags185.2%
- Driver assistance174.9%
- Tires & wheels164.6%
- Transmission144.0%
- Engine144.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
7 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govEXTERIOR LIGHTING
SEAT BELTS:REAR/OTHER
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Brake line corrosion failure
On January 11, 2011, ODI opened EA11-001 to investigate allegations of premature brake line corrosion failure in model year (MY) 1999 through 2003 General Motors (GM) full-size pickup trucks and sport utility vehicles sold or registered in the following region of the United States that NHTSA has viewed as salt states for investigations of corrosion related issues:Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin.The subject vehicles represent the first five MY's of GM's GMT800 platform production, of which approximately 2,038,504 vehicles were sold in salt states (the subject vehicles).The GMT800 platform includes the following vehicles:1999-2007 Chevrolet Silverado and GMC Sierra 1500, 2500 and 3500 series pick-up trucks; 2000-2006 Chevrolet Suburban, Chevrolet Tahoe and GMC Yukon sport utility vehicles; and 2002-2006 Cadillac Escalade and Chevrolet Avalanche sport-utility vehicles.General Motors produced a total of approximately 10,427,062 GMT800 vehicles for sales in the United States, including almost 5 million that were sold in salt states.Although there are over 60 different brake pipe routing configuration used in GMT800 vehicles, with the exception of the rear crossover pipes in MY 200x-2007 vehicles that changed from rear disc to drum brakes, all of the vehicles use brake pipes from the same supplier with a common double-wall, brazed steel pipe design with a combination of hot dip Zinc-Aluminum corrosion protection coating and Aluminum paint outer layer known in the industry as AlGal (ASTM-B750). ODI analysis of field data regarding GMT800 vehicles identified a total of 3,645 complaints of brake pipe corrosion failures, including 107 alleging crashes, and 40 injuries.Though only 20% of total GMT800 production, due to age and region the subject vehicles account for a disproportionate share of the failure experience; with 2,702 of the complaints (75%), 88 of the crashes (82%) and 20 of the injuries (50%) reported in those vehicles.Analysis of the complaints showed strong correlations to vehicle age and region.For vehicles with less than 8 years of service, the complaint rates were minimal for all regions.In the salt states the failure rates begin to climb as the vehicles advance in age, particularly in the Northeast corner of the United States.The complaint rates in the salt states go from less than 0.1 incident per thousand vehicles (IPTV) at 7 years in service to over 1.0 IPTV after the 12th year of service for the subject pickup trucks and utility vehicles.Most of the failures reported to ODI occurred in vehicles with more than 10 years in service.ODI?s investigation did not identify any specific defect conditions that were causing or contributing to the brake pipe failures.Nor did the analysis isolate the problem to any subject vehicle sub-populations when analyzed by vehicle type or production range.The investigation found that vehicles experiencing brake pipe corrosion failures were likely to have general patterns of excessive corrosion on the majority of the brake pipe assembly and appear to be occurring due to expected wear out for the brake pipe coating material used in the subject vehicles and the environmental conditions in severe corrosion states.A safety-related defect has not been identified at this time.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor t
Brake line corrosion failure
The Office of Defects Investigation (ODI) received Defect Petition DP10-003 on March 2, 2010, requesting the investigation of model year (MY) 2003 Chevrolet Silverado 2500HD 4WD pickup trucks for corrosion failures of the vehicle brake lines.DP10-003 was granted and on March 30, 2010, Preliminary Evaluation PE10-010 was opened on more than six million model year 1999 through 2003 light trucks and sport utility vehicles manufactured and sold by General Motors Corporation (GM).On July 2, 2010, ODI received GM's response to an information request, which included GM's assessment of the frequency and safety consequences of the alleged defect. GM stated that:(1) the brake system of the subject vehicles is split front/rear and should a brake pipe suddenly fail for any reason, the affected vehicle would be capable of stopping with the pressure supplied by the remaining circuit; (2) the subject vehicles were designed to meet the hydraulic circuit partial failure requirements of Federal Motor Vehicle Safety Standards 105 and 135, Light Vehicle Brake Systems; and (3) should a brake fluid leak occur for any reason, the brake system malfunction indicator lamp (MIL) would illuminate and warn the driver before the brake fluid level was low enough to cause a loss of line pressure.ODI's and GM's analysis indicates that 85 percent of the complaints occurred on vehicles used primarily in States that use salt on the roads during Winter months (Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin).Overall the complaint rates per 100,000 vehicles for Salt Belt States is 43.0 and Non-Salt Belt is 3.0.In approximately 25 percent of the complaints the brake pipe failure occurred suddenly, with no warning (i.e., no MIL, Brake Fluid Loss Warning), and resulted in extended stopping distances.In 30 of these the increase in stopping distance that resulted was a factor in the crash and in 10 others the vehicle was intentionally steered off the road or into another lane of travel in order to avoid a crash.This investigation has been upgraded to an Engineering Analysis (EA11-001) for subject vehicles sold or currently registered in Salt Belt States to further assess the scope, frequency and safety risks associated with sudden failures of corroded brake pipes that can result in decreased brake effectiveness. ODI will continue to gather information on subject vehicles outside the Salt Belt as well.
PARKING BRAKE FAILURE
ODI'S REVIEW OF COMPLAINT DATA RECEIVED SINCE THE CLOSE OF EA04-011 REVEALED NO INDICATION THAT THE INVESTIGATION SHOULD BE RE-OPENED.MORE DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE ENCLOSED IN THE DP05-009 PUBLIC FILE.ODI RESERVES THE RIGHT TO REOPEN THE INVESTIGATION IN THE FUTURE SHOULD CONDITIONS WARRANT.
HYDRAULIC PUMP FAILRES
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Odometer Fraud. The contact purchased a 2003 Chevrolet Suburban. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 291,000 and at the time of inspection, it was discovered that the odometer was tampered with, and without disclosure of these modifications.
- NHTSA ID
- 11739251
- Incident
- May 21, 2026
- Mileage
- 291,000 mi
The contact owns a 2003 Chevrolet Suburban. The contact stated that while driving at 40 MPH, the contact noticed the trailer attached was moving from left to right independently, and the trailer detached from his vehicle. The contact mentioned that he lost control of the vehicle into a parallel position when another vehicle collided with his vehicle on the front left driver side, causing the contact to get T-Boned. The contact stated that he sustained three fracture injuries to his spine, three fractured ribs, bruise on his kidney. Medical attention was required. The contact stated that a police report was filed. The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The contact mentioned that both the trailer and vehicle were towed to a lot. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.
- NHTSA ID
- 11687853
- Incident
- Aug 3, 2025
- Mileage
- 150,000 mi
The cluster of the speedometer
- NHTSA ID
- 11603498
- Incident
- Jul 19, 2024
I WAS DRIVING ON THE FREEWAY AND ALL OF A SUDDEN I HAD 0% OF MY BRAKES AND ALL THE BRAKE FLUID WAS GONE MY EMERGENCY BRAKE ALSO FAILED PRIOR TO THIS I PUT IN BRAKE FLUID AND IT ALL LEAKED OUT WITHIN A MATTER OF MOMENTS
- NHTSA ID
- 11390689
- Incident
- Dec 16, 2020
- Mileage
- 199,000 mi
TL* THE CONTACT OWNED A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE TOWING HIS DAUGHTER'S VEHICLE AT ABOUT 60 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE BEING TOWED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A HEAD AND LOWER BACK INJURY. THE FRONT PASSENGER (HIS DAUGHTER) SUSTAINED A BACK INJURY. THE TWO WENT TO THE DOCTOR THREE DAYS LATER. THERE WAS NO POLICE REPORT. THE VEHICLE BEING TOWED WAS DAMAGED AND WAS DRIVEN TO THE DAUGHTER'S DORM WHERE IT WAS TOTALED BY THE INSURANCE COMPANY. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE CONTACT STATED THAT THE OTHER DRIVER'S INSURANCE DENIED ANY COMPENSATION TO THE CONTACT, STATING THAT THE CONTACT'S VEHICLE (THE VEHICLE TOWING THE DAMAGED VEHICLE) WAS NOT HIT. THE CONTACT STATED THAT AFTER THE ACCIDENT, A LOUD NOISE WAS HEARD WHENEVER THE VEHICLE WAS TURNED ON. THE CONTACT ALSO STATED THAT THE DASHBOARD WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 173,000.
- NHTSA ID
- 11360703
- Incident
- Aug 7, 2020
- Mileage
- 173,000 mi
LOST ALL BRAKE FLUID IN THE RESERVOIR, BRAKE LINE LEAKED ALL OF THE FLUID OUT, I DID NOT HAVE ANY BREAKS, AWFUL TIME TRYING TO STOP. THE MECHANIC INFORMED, IT HAPPENS A LOT WITH SUBURBANS
- NHTSA ID
- 11359978
- Incident
- Sep 12, 2020
- Mileage
- 154,000 mi
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, EXCESSIVE FORCE HAD TO BE APPLY TO THE BRAKE PEDAL TO BRING THE VEHICLE TO A COMPLETE STOP. THE BRAKE WARNING LIGHT ILLUMINATED ALONG WITH AN INDICATION TO REDUCE BRAKE POWER. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKE PEDAL, SHE COULD HEAR THE AIR AND A HUMMING NOISE. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR THE MANUFACTURER MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
- NHTSA ID
- 11351202
- Incident
- Aug 11, 2020
- Mileage
- 100,000 mi
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING 70 MPH, THE REAR WINDSHIELD DETACHED COMPLETELY FROM THE VEHICLE. THE CONTACT STATED HE CONTINUED TO DRIVE THE VEHICLE TO HIS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 388,000.
- NHTSA ID
- 11351024
- Incident
- Aug 24, 2020
- Mileage
- 388,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
ELECTRICAL SYSTEM
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
ENGINE
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
ELECTRICAL SYSTEM
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
ENGINE
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2024 | 37 | 1 | 3 | 58.1 |
| 2023 | 114 | 3 | 3 | 64.8 |
| 2022 | 106 | 4 | 3 | 65.9 |
| 2021 | 184 | 12 | 4 | 68.5 |
| 2020 | 42 | 4 | 0 | 60.2 |
| 2019 | 76 | 3 | 0 | 58.4 |
| 2018 | 81 | 4 | 0 | 55.0 |
| 2017 | 141 | 5 | 0 | 58.2 |
| 2016 | 217 | 6 | 1 | 59.1 |
| 2015 | 428 | 11 | 1 | 59.8 |
| 2014 | 59 | 3 | 1 | 51.2 |
| 2013 | 118 | 4 | 1 | 51.9 |
| 2012 | 101 | 4 | 1 | 51.9 |
| 2011 | 148 | 3 | 1 | 52.3 |
| 2010 | 117 | 3 | 1 | 50.1 |
| 2009 | 106 | 5 | 1 | 49.6 |
| 2008 | 213 | 4 | 1 | 50.9 |
| 2007 | 291 | 4 | 1 | 57.5 |
| 2006 | 23 | 1 | 0 | 34.1 |
| 2005 | 129 | 7 | 0 | 46.7 |
| 2004 | 204 | 6 | 1 | 58.1 |
| 2003Viewing | 301 | 7 | 6 | 63.8 |
| 2002 | 286 | 4 | 8 | 62.9 |
| 2001 | 440 | 8 | 11 | 63.3 |
| 2000 | 282 | 11 | 10 | 63.5 |
| 1999 | 634 | 2 | 6 | 60.4 |
| 1998 | 201 | 3 | 1 | 53.3 |
| 1997 | 414 | 3 | 5 | 59.7 |
| 1996 | 360 | 4 | 7 | 62.6 |
| 1995 | 457 | 7 | 8 | 65.9 |
| 1994 | 858 | 6 | 4 | 69.4 |
| 1993 | 499 | 2 | 3 | 67.2 |
| 1992 | 189 | 5 | 2 | 69.6 |
| 1991 | 52 | 4 | 1 | 60.8 |
| 1990 | 54 | 4 | 1 | 62.0 |
| 1989 | 62 | 4 | 1 | 62.9 |
| 1988 | 30 | 4 | 0 | 49.0 |
| 1987 | 18 | 1 | 0 | 50.7 |
| 1986 | 7 | 0 | 1 | — |
| 1985 | 9 | 0 | 1 | — |
| 1984 | 6 | 0 | 1 | — |
| 1983 | 3 | 0 | 0 | — |
| 1982 | 1 | 1 | 0 | — |
| 1981 | 1 | 1 | 0 | — |
| 1979 | 1 | 0 | 0 | — |
| 1978 | 3 | 0 | 0 | — |
| 1977 | 2 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.