FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
2003 Kia Sorento
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 305 NHTSA owner-reported complaints for the 2003 Kia Sorento, most frequently naming the engine, fuel system and steering categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 30 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Dec 2011 | 3 | 186 |
| Jan 2012 | 1 | 187 |
| Mar 2012 | 5 | 192 |
| Apr 2012 | 2 | 194 |
| May 2012 | 2 | 196 |
| Jun 2012 | 1 | 197 |
| Jul 2012 | 2 | 199 |
| Aug 2012 | 3 | 202 |
| Oct 2012 | 2 | 204 |
| Nov 2012 | 3 | 207 |
| Dec 2012 | 2 | 209 |
| Jan 2013 | 1 | 210 |
| Feb 2013 | 2 | 212 |
| Mar 2013 | 1 | 213 |
| Apr 2013 | 3 | 216 |
| May 2013 | 1 | 217 |
| Jun 2013 | 3 | 220 |
| Jul 2013 | 1 | 221 |
| Sep 2013 | 1 | 222 |
| Nov 2013 | 2 | 224 |
| Jan 2014 | 2 | 226 |
| Feb 2014 | 1 | 227 |
| Mar 2014 | 1 | 228 |
| May 2014 | 2 | 230 |
| Jun 2014 | 2 | 232 |
| Jul 2014 | 5 | 237 |
| Aug 2014 | 7 | 244 |
| Sep 2014 | 1 | 245 |
| Oct 2014 | 2 | 247 |
| Nov 2014 | 1 | 248 |
| Dec 2014 | 2 | 250 |
| Jan 2015 | 2 | 252 |
| Feb 2015 | 2 | 254 |
| May 2015 | 1 | 255 |
| Jul 2015 | 4 | 259 |
| Aug 2015 | 3 | 262 |
| Sep 2015 | 2 | 264 |
| Oct 2015 | 3 | 267 |
| Nov 2015 | 2 | 269 |
| Dec 2015 | 4 | 273 |
| Jan 2016 | 3 | 276 |
| Feb 2016 | 1 | 277 |
| Mar 2016 | 2 | 279 |
| May 2016 | 1 | 280 |
| Jun 2016 | 3 | 283 |
| Jul 2016 | 3 | 286 |
| Jan 2017 | 2 | 288 |
| Feb 2017 | 1 | 289 |
| Mar 2017 | 4 | 293 |
| Jun 2017 | 1 | 294 |
| Oct 2017 | 1 | 295 |
| Nov 2017 | 2 | 297 |
| Jan 2018 | 1 | 298 |
| May 2018 | 1 | 299 |
| Nov 2018 | 1 | 300 |
| Apr 2019 | 1 | 301 |
| May 2019 | 1 | 302 |
| Aug 2019 | 1 | 303 |
| Oct 2019 | 1 | 304 |
| Mar 2025 | 1 | 305 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine12430.5%
- Fuel system7718.9%
- Steering317.6%
- Airbags307.4%
- Electrical307.4%
- Brakes245.9%
- Suspension174.2%
- Powertrain (other)174.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSafety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Fuel Spill During Refueling
Complaints allege that while refueling the vehicle, fuel can spill out or spit back from the fuel filler port on model year (MY) 2003 Kia Sorento vehicles (subject vehicles).Consumers report that the spilled fuel can splash on the person fueling the vehicle, or on the side of the vehicle and the ground.The subject vehicles are equipped with an evaporative emissions control system that, among other things, manages air exchange between the fuel tank and the atmosphere in an environmentally safe manner.The system consists of a vapor canister, various control valves and tubing, and a canister filter (fuel tank air filter) through which the air that flows in and out of the fuel tank must pass.Kia's testing found that if the canister filter becomes significantly clogged, excess pressure can build up in the fuel tank and cause fuel to spit back from the filler port during refueling.Kia has stated that the canister filter requires regularly scheduled service maintenance; however, the component is not listed as a maintenance item in the owner's or service manual for the subject vehicles.ODI notes that Kia does list the filter on the maintenance schedule in the owner's manual for MY 2005 and newer Kia Sorento vehicles.To address the issue of fuel spit back during refueling, Kia will conduct a service campaign of approximately 86,000 MY 2003 and 2004 Kia Sorento vehicles.The campaign will provide a one-time replacement of the canister filter, at no cost to the owner.Kia will begin notifying the affected owners in late January 2012 and will inform the owners that the filter must be serviced at regular intervals.Kia will also provide an updated service maintenance schedule.Consumers should refer to the service campaign bulletin number SC092 available in the investigative file.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
For some reason, KIA has halted production of the Air Bag Clock Spring mechanism for 2003 Kia Sorento's EX with cruise control. In my opinion, this was a vital component of the Air Bag safety system for any vehicle. So why the halt in the production of this vital part. Kia part #93490-3E160. Maybe the NHTSA can get an answer to this. I'm sure I not the only one driving a 2003 with the Air Bag light illuminated.
- NHTSA ID
- 11649598
- Incident
- Jan 1, 2025
TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE VEHICLE STALLED AND LOST MOTIVE POWER WHILE DRIVING THE CONTACT WAS CONCERNED FOR HIS SAFETY WHEN THE VEHICLE STALL THE CONTACT WAS CONCERNED THAT IT WAS RELATED TO THE FUEL SYSTEM WHILE DRIVING AT APPROXIMATELY 60 MPH, THE SPUTTERED AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS WHERE THE FUEL PUMP WAS REPLACED, A TUNE UP WAS PERFORMED, THE CAMSHAFT SENSOR, AND TIMING BELT WAS ALSO REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED WAS CONCERNED THAT THE FUEL SYSTEM WAS THE CAUSE OF THE FAILURE. LAKESHORE KIA, 330 E HOWZE BEACH RD #2, SLIDELL, LA 70461, (888) 220-8645, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
- NHTSA ID
- 11265349
- Incident
- Jun 15, 2016
- Mileage
- 115,000 mi
TL* THE CONTACT OWNED A 2003 KIA SORENTO. WHILE DRIVING AT 60 MPH, THE CONTACT STATED THAT SMOKE CAME FROM OUT OF THE VENTS. THE CONTACT PULLED OVER ON THE SHOULDER AND EXITED THE VEHICLE. THERE WERE SPARKS COMING FROM THE ENGINE AND THE VEHICLE CAUGHT ON FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOTALED AND TOWED AWAY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. TH VIN WAS NOT AVAILABLE.
- NHTSA ID
- 11252485
- Incident
- Aug 29, 2019
- Mileage
- 60,000 mi
TL* THE CONTACT OWNS A 2003 KIA SORRENTO. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT A 'SNOW' WARNING LIGHT ILLUMINATED AS WELL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 202,699.
- NHTSA ID
- 11207192
- Incident
- May 10, 2019
- Mileage
- 202,699 mi
TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT THE RPMS WOULD NOT GO OVER 4,000 AND SMOKE APPEARED FROM THE ENGINE. THE CONTACT STATED THAT THE SPEED WOULD NOT EXCEED 40 MPH AND THE ENGINE WAS DRAINING THE OIL. THE VEHICLE WAS TAKEN TO PEAK KIA (5077 S WADSWORTH BLVD, LITTLETON, CO 80123, (303) 904-7800) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN OIL CHANGE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CALL THE DEALER. THE FAILURE MILEAGE WAS 56,300. *DT
- NHTSA ID
- 11203928
- Incident
- Apr 11, 2018
- Mileage
- 56,300 mi
WHEN PUMPING GAS THERE IS A SUDDEN SPEWING OF GASOLINE OUT OF THE TANK AND ALL OVER ME. I MANAGED SEVERAL TIMES TO GET A FEW GALLONS IN BY PUMPING SLOWLY BUT THE NEXT DAY THE GAS GAGE READS EMPTY AND HAS ACTUALLY RUN OUT OF GAS SEVERAL TIMES! SO NOT ONLY AM I HAVING A PROBLEM PUTTING GAS IN, IT IS IMMEDIATELY DRAINING OR LEAKING OUT!
- NHTSA ID
- 11149624
- Incident
- Oct 2, 2018
- Mileage
- 150,000 mi
AFTER PURCHASING CAR FROM PRIVATE SELLER I DISCOVERED THAT WHEN TRYING TO PUMP GAS, MY FUEL SPRAYS BACK OUT ALL OVER MYSELF, MY VEHICLE, AND THE GROUND. HAVE EVEN HAD IT SPRAY INTO MY EYES. DID RESEARCH AND SAW THAT THIS IS A VERY COMMON OCCURRENCE FOR THIS YEAR/MAKE/MODEL. I BELIEVE ITS A FIRE AND SAFETY HAZARD AND SHOULD HAVE BEEN RECALLED YEARS AGO!
- NHTSA ID
- 11094097
- Incident
- Mar 1, 2018
- Mileage
- 155,000 mi
TAKATA RECALL. MY CAR WILL NOT PASS INSPECTION DUE TO A PROBLEM WITH ONE OF THE AIRBAGS. THE CAR HASN'T BEEN IN AN ACCIDENT BUT THE AIRBAG LIGHT IS ON AND I'M TOLD IT WILL NOT INFLATE. I WAS TOLD TO CHECK FOR RECALLS.
- NHTSA ID
- 11065655
- Incident
- Dec 8, 2017
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
EXTERIOR LIGHTING; STRUCTURE
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.
ENGINE AND ENGINE COOLING
PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine.
EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:MECHANICAL
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.? It is critical for technicians to be aware that ALL such locking fasteners, regardless of type, are for ?one time use? only.
EQUIPMENT ADAPTIVE/MOBILITY; LATCHES/LOCKS/LINKAGES
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?
ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; * Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port * Excessive static or noise when listening to the audio source * Malfunctions and screen freeze of the head unit screen * Slow down of the system response while device is plugged in * Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter * No or limited functionality when trying to play music from an Apple device
ENGINE
PITSTOP: UNUSUAL FUEL TRIM VALUES AND/OR MISFIRE CODES AFTER INCORRECT ENGINE REPAIR - THIS OUTLINES THE PROCEDURE TO FOLLOW IF AFTER AN ENGINE REPAIR YOU ENCOUNTER A COMPLAINT RELATING TO MIL ON (DTC P)#)X) WITH A MISFIRE DURING ACCELERATION AND/OR YOU FIND UNUSUAL FUEL TRIM VALUES OUTSIDE THE NORMAL PARAMETERS.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 4 | 2 | 0 | — |
| 2025 | 68 | 3 | 0 | 60.0 |
| 2024 | 36 | 2 | 0 | 61.0 |
| 2023 | 114 | 3 | 0 | 56.6 |
| 2022 | 184 | 6 | 0 | 57.4 |
| 2021 | 235 | 4 | 1 | 59.5 |
| 2020 | 131 | 1 | 1 | 62.6 |
| 2019 | 419 | 2 | 1 | 61.3 |
| 2018 | 248 | 3 | 1 | 64.4 |
| 2017 | 795 | 4 | 3 | 66.2 |
| 2016 | 1,241 | 8 | 3 | 65.9 |
| 2015 | 747 | 3 | 4 | 59.9 |
| 2014 | 982 | 6 | 8 | 65.3 |
| 2013 | 979 | 5 | 10 | 64.0 |
| 2012 | 876 | 5 | 10 | 68.1 |
| 2011 | 1,517 | 8 | 10 | 62.5 |
| 2010 | 3 | 2 | 1 | — |
| 2009 | 55 | 3 | 1 | 54.2 |
| 2008 | 217 | 3 | 3 | 62.7 |
| 2007 | 154 | 4 | 3 | 58.9 |
| 2006 | 242 | 1 | 1 | 44.6 |
| 2005 | 307 | 0 | 0 | 35.8 |
| 2004 | 220 | 0 | 0 | 39.3 |
| 2003Viewing | 305 | 1 | 1 | 43.3 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.