2003 Kia Sorento Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Kia Sorento, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine12430.5%
- Fuel system7718.9%
- Steering317.6%
- Airbags307.4%
- Electrical307.4%
- Brakes245.9%
- Suspension174.2%
- Powertrain (other)174.2%
- Exterior lighting163.9%
- Body & structure122.9%
- Driver assistance92.2%
- Visibility51.2%
- Transmission51.2%
- Other / unspecified41.0%
- Tires & wheels30.7%
- Interior & seats20.5%
- Seat belts10.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE VEHICLE STALLED AND LOST MOTIVE POWER WHILE DRIVING THE CONTACT WAS CONCERNED FOR HIS SAFETY WHEN THE VEHICLE STALL THE CONTACT WAS CONCERNED THAT IT WAS RELATED TO THE FUEL SYSTEM WHILE DRIVING AT APPROXIMATELY 60 MPH, THE SPUTTERED AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS WHERE THE FUEL PUMP WAS REPLACED, A TUNE UP WAS PERFORMED, THE CAMSHAFT SENSOR, AND TIMING BELT WAS ALSO REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED WAS CONCERNED THAT THE FUEL SYSTEM WAS THE CAUSE OF THE FAILURE. LAKESHORE KIA, 330 E HOWZE BEACH RD #2, SLIDELL, LA 70461, (888) 220-8645, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
TL* THE CONTACT OWNED A 2003 KIA SORENTO. WHILE DRIVING AT 60 MPH, THE CONTACT STATED THAT SMOKE CAME FROM OUT OF THE VENTS. THE CONTACT PULLED OVER ON THE SHOULDER AND EXITED THE VEHICLE. THERE WERE SPARKS COMING FROM THE ENGINE AND THE VEHICLE CAUGHT ON FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOTALED AND TOWED AWAY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. TH VIN WAS NOT AVAILABLE.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
WHEN PUMPING GAS THERE IS A SUDDEN SPEWING OF GASOLINE OUT OF THE TANK AND ALL OVER ME. I MANAGED SEVERAL TIMES TO GET A FEW GALLONS IN BY PUMPING SLOWLY BUT THE NEXT DAY THE GAS GAGE READS EMPTY AND HAS ACTUALLY RUN OUT OF GAS SEVERAL TIMES! SO NOT ONLY AM I HAVING A PROBLEM PUTTING GAS IN, IT IS IMMEDIATELY DRAINING OR LEAKING OUT!
AFTER PURCHASING CAR FROM PRIVATE SELLER I DISCOVERED THAT WHEN TRYING TO PUMP GAS, MY FUEL SPRAYS BACK OUT ALL OVER MYSELF, MY VEHICLE, AND THE GROUND. HAVE EVEN HAD IT SPRAY INTO MY EYES. DID RESEARCH AND SAW THAT THIS IS A VERY COMMON OCCURRENCE FOR THIS YEAR/MAKE/MODEL. I BELIEVE ITS A FIRE AND SAFETY HAZARD AND SHOULD HAVE BEEN RECALLED YEARS AGO!
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TAKATA RECALL THE CRANKSHAFT PULLEY BOLT KEEPS COMING LOSE AND THIS CAUSES THE STEERING WHEEL TO BECOME STIFF. THIS HAPPENED IN THE MIDDLE OF TRAFFIC AND HAD TO GET IT TOWED TO A FRIENDS HOUSE. CURRENTLY THE CAR IS NOT DRIVEABLE FOR OVER TWO WEEKS.
WHILE DRIVING I HEARD A CLUNK AND A THE CAR BEGAN ROLLING SIDE TO SIDE. I LIMPED TO A MECHANIC AND WAS TOLD THAT THE FRAME WHERE THE SUSPENSION AND ALL PARTS CONNECT WAS RUSTED OUT. FRAME REPAIR SAID THIS CAN NOT BE FIXED AS THE FRAME IS RUSTED OUT. WHERE THE STABILIZER AND SUSPENSION CONNECTS. TEH CAR ONLY HAS 149,OOO MILES AND IS IN NORTH CAROLINA. I HAVE READ OTHER REPORTS OF A RUSTED OUT SUPPORT FRAME ON THIS SITE. WILL THE MANUFACTURER REPLACE THIS FRAME.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
For some reason, KIA has halted production of the Air Bag Clock Spring mechanism for 2003 Kia Sorento's EX with cruise control. In my opinion, this was a vital component of the Air Bag safety system for any vehicle. So why the halt in the production of this vital part. Kia part #93490-3E160. Maybe the NHTSA can get an answer to this. I'm sure I not the only one driving a 2003 with the Air Bag light illuminated.
TAKATA RECALL. MY CAR WILL NOT PASS INSPECTION DUE TO A PROBLEM WITH ONE OF THE AIRBAGS. THE CAR HASN'T BEEN IN AN ACCIDENT BUT THE AIRBAG LIGHT IS ON AND I'M TOLD IT WILL NOT INFLATE. I WAS TOLD TO CHECK FOR RECALLS.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
MY 2003 KIA SORENTO DRIVES FOR 15 MINUTES AND STALLS OUT. I WAIT 5 MIN AND IT'LL START AND DRIVE FOR A BLOCK OR 2AND CONTINUES TO THAT UNTIL I GET IT TOWED HOME
THE DRIVER DOOR CANNOT BE OPENED FROM INSIDE OR OUTSIDE. I UNDERSTAND THIS IS A COMMON PROBLEM WITH KIA SORENTOS.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
CRANKSHAFT BOLT BACKED OUT LOST POWER STEERING BRAKES,KIA IS AWARE OF THIS PROBLEM FROM 2002 TO 2009 MANY REPORTS HAVE BEEN FILED,ITS THE MANUFACTURING OF THE BOLT WHICH IS TO SMALL,THEY ARE NOT STANDING BY THIS DEFECT,THERE IS NO PERMENANT FIX FOR THIS AND KIA ISN'T WARNING ANYONE OF THIS PROBLEM WHICH COULD LEAD INTO A FATILE ACCIDENT WITH INJURIES AND DEATH.GOING AT A HIGH RATE OF SPEED THERE WOULD BE NO CONTROL EVEN AT SLOW THERE IS NO EASY TURNING THE WHEEL.NOW IM STUCK WITH THIS PROBLEM AND A TEMP FIX WONT FIX IT,SO NOW I HAVE NO VEHICLE OR ANYWAY TO GET ONE,NO WAY TO WORK,NO MONEY TO TEMP FIX IT,THIS IS UNJUST AND THIS VEHICLE SHOULD HAVE NEVER PASSED SPECS TO BE ON THE ROAD.KIA SHOULD STEP UP AND HONOR THERE PRODUCTS,THEY ARE DECEIVING BUYERS AND PUTTING THERE LIFE IN DANGER AND U DON'T KNOW IT TILL IT HAPPENS,I DIDN'T...I WAS TAKING MY DAUGHTER TO SCHOOL I AM THANKFUL I WASN'T ON THE HIGHWAY POSSIBLE RESULTING IN MY FAMILYS LIFE OR SOMEONE ELSE ON THE ROAD,WITH NO CONTROL ALL BECAUSE OF THERE NEGLIGENCE NOT CARING FOR PEOPLES LIFES BUT FOR MONEY,ITS SAD .IF U PULL UP CRANKSHAFT BOLT FOR KIA IT WILL SHOW YOU ALL THE COMPLAINTS AND PROBLEMS AND THIS IS A MANUFACTURING PROBLEM AND A DANGEROUS DEFECT,BECAUSE YOU LOSE CONTROL OF HANDILING OF YOUR VEHICLE.
TL* THE CONTACT OWNS A 2003 KIA SORENTO. WHILE EXITING THE DRIVEWAY WITH THE BRAKES ENGAGED, THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS EXCESSIVE CORROSION THAT FRACTURED THE SUBFRAME AND DAMAGED THE BRAKE LINES. AS A RESULT, THE BRAKE LINES NEEDED TO BE REPLACED AND THE CENTER SECTION OF THE FRAME NEEDED TO BE CUT AND REPLACED. THE SUBFRAME WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
RUST AND CORROSION REAR AXLE BRACKET AND TRAILING ARM MOUNT. REAR AXLE BRACKET BROKE AT HIGHWAY SPEEDS.
THE 2003 KIA SORENTO HAS A PROBLEM WITH EXTENSIVE FRAME RUSTING, TO THE POINT WHERE SOME OWNERS HAVE HAD THE SUSPENSION DETACH FROM THE FRAME. ONE OWNER IN PARTICULAR HAS HAD ISSUES WITH THE GAS TANK NEEDING TO BE REPLACED, AND KIA MOTORS REFUSES TO DO ANYTHING ABOUT THE PROBLEM. THEY BUILT THE CAR, SOLD IT TO PEOPLE, AND WHEN CONSUMERS HAVE COMPLAINTS ABOUT THEIR VEHICLE, THEY (KIA) SAYS THAT THEY'RE NOT RESPONSIBLE. YOU NEED TO EXAMINE THIS, BECAUSE PEOPLE COULD GET KILLED BY OPERATING AN UNSAFE VEHICLE. DO SOMETHING ABOUT THIS NOW, BEFORE IT BECOMES THE NEXT PINTO. MAKE KIA FIX THE [XXX] VEHICLES NOW!!! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
MY 2003 KIA SORENTO DRIVES FOR 15 MINUTES AND STALLS OUT. I WAIT 5 MIN AND IT'LL START AND DRIVE FOR A BLOCK OR 2AND CONTINUES TO THAT UNTIL I GET IT TOWED HOME
VEHICLE BROKE DOWN IN TRAFFIC. FROZE UP,STALLED. LOSS OF STEERING. HAD IT TOWED TO SHOP & WAS TOLD THE CRANK SHAFT SENSOR & RELATED PARTS TO THE CRANK SHAFT HAD TO BE REPLACED. COST FOR TOWING & REPAIRS WERE OVER $700.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
DRIVING AT NIGHT WHEN ALL OF A SUDDEN INTERIOR LIGHTS STARTED BLINKING OFF & ON LIKE STROBE LIGHTS AT A DISCO. I TRIED TURNING THEM OFF, NOTHING. IT SEEMED RELATED TO THE DIMMER SWITCH BECAUSE IF I KEPT PRESSURE ON IT TO THE LOWEST DEGREE, THE FLASHING STOPPED. FOR AWHILE I WEDGED A PIN IN THE SWITCH & THAT WORKED. EVENTUALLY, THOUGH THAT STOPPED WORKING & THE LIGHT SHOW WOULD BEGIN. IT HAPPENED DAY & NIGHT, JUST MORE NOTICEABLE AT NIGHT. I FINALLY REMOVED THE FUSE FOR THE CABIN LIGHTS & AS A RESULT, HAVE NO DASH LIGHTS EITHER WHILE DRIVING IN THE DARK. I'VE NOT GONE TO KIA AS I AM SURE IT WILL COST WAY MORE THAN I CAN AFFORD. I'M REDUCED TO USING A FLASHLIGHT WHEN ON LONG ROAD TRIPS TO CHECK GAS GAUGE & SPEEDOMETER. *TR
I HAVE HAD MY 2003 KIA SORENTO SINCE MARCH 2010. IT WAS PURCHASED WITH 32,000 MILES ON IT, AND AS OF THE END OF OCTOBER 2010, IT HAD 36,000 MILES. SO FAR, I HAVE HAD TO REPLACE THE COOLANT RESERVOIR, BECAUSE IT WAS CRACKED. I WAS DRIVING, AND IT OVERHEATED OUT OF NOWHERE. IT WAS IN THE SHOP FOR FOUR DAYS, BECAUSE THEY COULD NOT FIND THE PROBLEM EVEN AFTER DOING SEVERAL PRESSURIZED SYSTEMS TESTS. AT THE END OF OCTOBER 2010, I HAD TO REPLACE THE OIL PUMP, BECAUSE IT HAD A CRACK IN IT. NO ONE ANYWHERE I CALLED COULD BELIEVE I HAD TO REPLACE AN OIL PUMP. ALL THE MECHANICS STATED THAT'S ONE OF THE FEW THINGS THEY NEVER HAVE TO REPLACE ON ANY VEHICLE, AND CERTAINLY NOT AT 36,000 MILES. ANYWAY, DUE TO OIL LEAKING ONTO THE TIMING BELT, THAT HAD TO BE REPLACED ALSO. THE TIMING BELT WAS IN FINE CONDITION OTHERWISE. CONSEQUENTLY, I NOW HAVE ENGINE PROBLEMS. I'M SURE THE ENGINE WILL HAVE TO BE REPLACED FROM OVERHEATING AND THEN HAVING NO OIL. AT HIGH RPMS, YOU CAN HEAR A SLIGHT TICK, WHICH I'M PRETTY SURE IS A LIFTER ISSUE. HEADLIGHTS BURN OUT QUICKLY. I WAS DRIVING ONE DAY, AND BOTH BURNT OUT AT THE SAME TIME. I HAD TO DRIVE ON HIGH BEAMS IN THE CITY. CONSTANT ELECTRICAL PROBLEMS WITH THE DASH. DASH LIGHTS RARELY WORK, AND THEN ALL OF A SUDDEN ALL THE LIGHTS WILL START FLASHING HERE AND THERE - DASH LIGHTS FLASH ON/OFF, CEILING LIGHT FLASHES ON/OFF, ALL BACK AND FORTH WHILE I'M DRIVING IN THE DARK. VERY DISTRACTING, ESPECIALLY IN TRAFFIC. THE TRUCK ITSELF (SEATS, COMFORT, ETC.) IS AWESOME, BUT IT WAS DEFINITELY MANUFACTURED POORLY. WORST PURCHASE EVER. GLAD I BOUGHT THE 5 STAR WARRANTY OR I'D BE PAYING FOR A TRUCK I CAN'T DRIVE. *TR
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TAKATA RECALL...REAR SUSPENSION ALWAYS ROTS OUT. THE SUB FRAME IS BAD.
WHILE DRIVING I HEARD A CLUNK AND A THE CAR BEGAN ROLLING SIDE TO SIDE. I LIMPED TO A MECHANIC AND WAS TOLD THAT THE FRAME WHERE THE SUSPENSION AND ALL PARTS CONNECT WAS RUSTED OUT. FRAME REPAIR SAID THIS CAN NOT BE FIXED AS THE FRAME IS RUSTED OUT. WHERE THE STABILIZER AND SUSPENSION CONNECTS. TEH CAR ONLY HAS 149,OOO MILES AND IS IN NORTH CAROLINA. I HAVE READ OTHER REPORTS OF A RUSTED OUT SUPPORT FRAME ON THIS SITE. WILL THE MANUFACTURER REPLACE THIS FRAME.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
WHEN GO TO SHIFT TRUCK IN DRIVE IT MAKES A CLANK SOUND AND WHEN DRIVING AT A SPEED BETWEEN 65-70 THE TRUCK STARTS VIBRATING, AND WHEN IN REVERSE IT SQUEAKS WHEN BACK UP,AT FIRST MY WIFE IT WAS THE U JOINTS SO WE HAD IT REPLACED BUT IT ALL STARTED HAPPING AGAIN. NEXT OUR BATTERY DIE HAD IT REPLACED WITH A NEW ONE NOW THE AIR BAG INDICATOR LIGHT STAYS ON ALL THE BEST TIME AND AT TIMES IT FEELS LIKE THE ACCELERATOR PEDDLE GETS STUCK AT TIMES.
WHILE DRIVING ON HIGHWAY APPROX 55MPH THE CAR JUST POWER. DEAD GAS PEDAL. HAD TO GET OVER TO SHOULDER BUT COULD NOT DUE TO THE STEERING LOCKING UP AND THE CAR SHUTTING DOWN. I GOT ASSISTANCE FROM PASSERBY WHO GO ME OVER TO SHOULDER. I STARTED UP THE CAR AND IT STARTED UP AND RAN WITH NO ISSUE. SUDDEN SHUT DOWM OF ENGINE IS VERY DANGEROUS. ONCE I GOT HOME AND HAD THE CAR CHECKED THE MECHANIC COULD NOT DUPLICATE THE INCIDENT IN ORDER TO MAKE REPAIRS. THIS HAPPENED 2 MORE TIMES AND ONLY HAPPENS TO ME ON HIGHWAY DRIVING. NEVER IN CITY DRIVING.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
THE WIPER MOTOR STRIPS OUT EASILY. TOOK IT IN TO HAVE IT FIXED AND IT STILL SLAMS DOWN INTO THE CAR. I WENT BACK IN AND IT STILL DOESN'T WORK. NOW IT COMPLETELY QUIT. *TR
I HAVE HAD MY 2003 KIA SORENTO SINCE MARCH 2010. IT WAS PURCHASED WITH 32,000 MILES ON IT, AND AS OF THE END OF OCTOBER 2010, IT HAD 36,000 MILES. SO FAR, I HAVE HAD TO REPLACE THE COOLANT RESERVOIR, BECAUSE IT WAS CRACKED. I WAS DRIVING, AND IT OVERHEATED OUT OF NOWHERE. IT WAS IN THE SHOP FOR FOUR DAYS, BECAUSE THEY COULD NOT FIND THE PROBLEM EVEN AFTER DOING SEVERAL PRESSURIZED SYSTEMS TESTS. AT THE END OF OCTOBER 2010, I HAD TO REPLACE THE OIL PUMP, BECAUSE IT HAD A CRACK IN IT. NO ONE ANYWHERE I CALLED COULD BELIEVE I HAD TO REPLACE AN OIL PUMP. ALL THE MECHANICS STATED THAT'S ONE OF THE FEW THINGS THEY NEVER HAVE TO REPLACE ON ANY VEHICLE, AND CERTAINLY NOT AT 36,000 MILES. ANYWAY, DUE TO OIL LEAKING ONTO THE TIMING BELT, THAT HAD TO BE REPLACED ALSO. THE TIMING BELT WAS IN FINE CONDITION OTHERWISE. CONSEQUENTLY, I NOW HAVE ENGINE PROBLEMS. I'M SURE THE ENGINE WILL HAVE TO BE REPLACED FROM OVERHEATING AND THEN HAVING NO OIL. AT HIGH RPMS, YOU CAN HEAR A SLIGHT TICK, WHICH I'M PRETTY SURE IS A LIFTER ISSUE. HEADLIGHTS BURN OUT QUICKLY. I WAS DRIVING ONE DAY, AND BOTH BURNT OUT AT THE SAME TIME. I HAD TO DRIVE ON HIGH BEAMS IN THE CITY. CONSTANT ELECTRICAL PROBLEMS WITH THE DASH. DASH LIGHTS RARELY WORK, AND THEN ALL OF A SUDDEN ALL THE LIGHTS WILL START FLASHING HERE AND THERE - DASH LIGHTS FLASH ON/OFF, CEILING LIGHT FLASHES ON/OFF, ALL BACK AND FORTH WHILE I'M DRIVING IN THE DARK. VERY DISTRACTING, ESPECIALLY IN TRAFFIC. THE TRUCK ITSELF (SEATS, COMFORT, ETC.) IS AWESOME, BUT IT WAS DEFINITELY MANUFACTURED POORLY. WORST PURCHASE EVER. GLAD I BOUGHT THE 5 STAR WARRANTY OR I'D BE PAYING FOR A TRUCK I CAN'T DRIVE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
VEHICLE MODEL: KIA SORENTO EX; THE TRANSMISSION KEEPS FAILING AND THE AIRBAG MODULE KEEPS BREAKING AND DISPLAYING RED LIGHT EVEN AFTER FIXING AT A DEALER SHOP "BILL DODGE KIA , WESTBROOK, ME. THE SYMPTOMS ARE AS FOLLOWS: YOU PUT THE CAR IN DRIVE AND THE VEHICLE DOES NOT MOVE AND ONLY A GRINDING SOUND OCCURS, THEN YOU MOVE THE TRANSMISSION SHIFT UP AND DOWN AND AFTER A FEW MOMENTS IT GENERALLY GOES INTO GEAR.WE ALMOST HAD SEVERAL ACCIDENTS AND THE CAR IS BACK IN THE SHOP. THIS CAR IS A NIGHTMARE CAR -- PLEASE DO NOTIFY MANUFACTURER. *TR
MY CAR HAD A HORRIBLE NOISE & I WAS TOLD THAT IT WAS THE DRIVE SHAFT. I GOT A FRIEND TO DRIVE IT TO A KIA KENDALL AND THEY WERE TO WARRANTY THE PART THAT WAS DEFECTIVE. IN THE PROCESS OF DRIVING CAR TO DEALER IT CAME APART HIT THE BOTTOM OF CAR DEPLOYED AIR BAGS, CRACKED WINDSHIELD, GAS TANK ALSO CRACKED. THIS WAS A DEFECTIVE DEALER PART AND WAS SUPPOSED TO BE WARRANTIED. NOW IT HAS BEEN REPORTED TO INSURANCE AND IN THE PROCESS OF FIXING THIS ITEM THEY BROKE A PLASTIC HOSE FROM THE RADIATOR AND THEN CLAMPED IT & PUT A SCREW IN MY RADIATOR. THEY KNOW THAT THIS WAS GOING TO CAUSE A PROBLEM & DID NOT EVEN CARE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I HAVE A 2003 KIA SORENTO..CRANKSHAFT PULLEY BOLT BROKE, STEERING WENT OUT, BELTS AND BOLT FELL OFF AND AIR STOPPED WORKING. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME IN THE PAST 6 MONTHS. THE RESULT OF THIS PROBLEMS CAUSED ME TO BUY A NEW SENOR THAT WAS $400. AFTER LOOKING ON THE INTERNET, IT SEEMS AS THOUGH HUNDREDS AND MAYBE THOUSANDS OF PEOPLE ARE HAVING A PROBLEM WITH THIS AND IT NEEDS TO BE RECALLED. I WAS ON A MAJOR HIGHWAY WHEN MY STEERING WENT OUT AND I COULD BARELY TURN THE CAR BECAUSE THE STEERING HAD LOCKED. THIS IS EXTREMELY DANGEROUS AND COULD POTENTIALLY INJURE SOMEONE OR OTHERS AROUND THEM..PLEASE INVESTIGATE THIS CASE. *TR
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
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
MY 2003 KIA SORENTO KEPT LOSING ANTIFREEZE AND TO FIND OUT THE RESERVOIR HAD A CRACK IN IT. ALSO, AFTER I PURCHASE BRIDGESTONE FIRE DESTINATION TIRES A YEAR LATER THEY WERE WORN AFTER SPENDING $600.00 I HAD TO HAVE TWO OF THEM REPLACED WITHIN A YEAR. P245/70R16. ALSO 2 DEFECTS RECALLS WHEN MY CAR WAS PUT IN THE SHOP ONE FROM 2007 SC073 AND SC072 WHEN MY CHECK ENGINE LIGHT CAME ON. IT WAS STILL ON AFTER THE CAR WAS SUPPOSEDLY FIXED BY QUIRK KIA IN BRAINTREE. WHEN I WAS DRIVING OUT OF THE PARKING LOT THE CHECK ENGINE LIGHT WAS STILL ON. I WAS TOLD THE CAR WAS FINE AND IT WAS JUST A SENSOR AND TO FIX IT THE COST WOULD BE OVER $200. A YEAR LATER, I BROUGHT IT TO GET A STICKER, THEY REJECTED MY FOR ANOTHER RECALL THAT SHOULD HAVE BEEN FIXED WHEN I BROUGHT IT IN LAST YEAR. THE RECALL WAS FROM 2005. NOW I AM TRYING TO CONTACT THE DEALERSHIP BECAUSE OF THE INCONVENIENCE OF ME GOING TO GET THIS FIXED WHEN IT SHOULD HAVE BEEN TAKEN CARE OF LAST YEAR. I WILL NEVER BUY A KIA AGAIN, THE DEALERSHIP DOES NOT CARE ABOUT THEIR CARS OR CUSTOMERS. *TR
I AM THE ATTORNEY FOR THREE MINOR CHILDREN. THEY WERE SERIOUSLY INJURED, AND THEIR FATHER WAS KILLED IN A ROLLOVER IN LAS VEGAS, NEVADA IN FEBRUARY, 2006. THE REAR B.F. GOODRICH TIRE ON THE 2003 KIA SORENTO THAT THE FATHER WAS DRIVING BLEW OUT AND SEPARATED, RESULTING IN THE ROLLOVER. THE TIRE WAS APPARENTLY PLUGGED THE DAY BEFORE AT A LAS VEGAS TIRE SHOP. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
I PURCHASED MY 03 KIA SORENTO IN 2004 AND HAVE HAD MANY ISSUES SINCE THEN. I HAVE HAD TO REPLACE LIGHTS FROM THE FRONT TO THE BACK NUMEROUS TIMES. I'VE BEEN DRIVING DOWN OUR REMOTE COUNTRY ROAD AT NIGHT AND HAD MY HEADLIGHTS GO OUT. MY COOLANT TANK CRACKED AND LEFT ME STRANDED ON ANOTHER COUNTRY ROAD IN THE SNOW LAST YEAR. I LATER FOUND OUT IT WAS RECALLED FOR THAT PARTICULAR DEFECT; AFTER I HAD IT REPLACED. THE LIGHTING ISSUE IS MY BIGGEST CONCERN RIGHT NOW BECAUSE OF WHERE I LIVE (REMOTE COUNTRY ROADS, DEER AT NIGHT, ETC) I HAVE TO HAVE PROPERLY FUNCTIONING HEADLIGHTS AT ALL TIMES. NOW, I AM HAVING PROBLEMS CONCERNING THE BEARINGS ON IT. IT MAKES A HORRIBLE SCREECHING NOISE THAT IS NOW; ALMOST CONTINUOUS. IT DOESN'T MATTER THE TEMPERATURE OUTSIDE, DRIVING CONDITIONS, ETC. IT HAS BECOME HARDER TO STEER AND THE POWER STEERING FLUID IS FINE. I DON'T FEEL SAFE IN THIS VEHICLE ANYMORE, AND I CANNOT AFFORD TO JUST GO OUT AND BUY SOMETHING NEW. I JUST ASK THAT IF FAULT LIES WITH KIA; THEN THEY SHOULD FIX IT AT THEIR EXPENSE....NOT MINE! I HAVE INVESTED WAY TOO MUCH TIME, MONEY AND PATIENCE THUS FAR AND FEEL IT'S KIA'S RESPONSIBILITY TO MAKE SURE THEY CREATE A VEHICLE THAT FUNCTIONS PROPERLY. AND WHEN THEY DON'T...FIX IT!!! AS FOR THE QUESTIONS BELOW; WAS THERE A FIRE?...NOT YET!!! WAS THERE PROPERTY DAMAGE?....THERE PROBABLY WILL BE WHEN MY BEARINGS GO OUT AND THE WHEELS FALL OFF! WHERE THERE ANY DEATHS OR INJURIES?....DEAR LORD, I PRAY EVERY TIME I GET IN MY TRUCK THAT NOTHING LIKE THAT EVER HAPPENS TO ME OR MY SON....BUT; WITH AN UNRELIABLE VEHICLE THAT HAS CONSTANT ELECTRICAL AND MECHANICAL PROBLEM; THEN WHO KNOWS.... *TR
BOTH REAR INTERIOR DOOR PANELS AND LIFTGATE ARE RUSTING OUT ON VEHICLE THAT IS 1.5 YEARS OLD (AND GARAGE KEPT). KIA STATES THEY HAVE A "5-YEAR/50K MILE BUMPER-TO-BUMPER WARRANTY" FOR POOR CRAFTSMANSHIP & FAULTY MATERIALS. APPARENTLY, A BRAND NEW VEHICLE RUSTING OUT DOESN'T MEET KIA'S DEFINITION AS COVERED UNDER WARRANTY AND WILL NOT FIX IT. KIA'S WARRANTY IS OVERSTATED. NO VEHICLE (EVEN ONE'S BUILT INTO 1950'S RUST OUT WITH IN A YEAR. POOR MATERIALS....LOUSY WARRANTY. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2003 KIA SORENTO. WHILE DRIVING 15-20 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE DOOR OF THE CONTACTS VEHICLE. THE PASSENGER SIDE FRONT SEAT BELT DISENGAGED, WHICH CAUSED THE PASSENGER TO SUSTAIN BRUISES TO THE CHEST. THE DEALER HAS NOT INSPECTED THE VEHICLE AND THE INSURANCE COMPANY HAS NOT YET DETERMINED IF THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 86,000. *UPDATED 12/12/07 *BF MISSOURI ACCIDENT REPORT. UPDATED 12/12/07 *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .