RoadVitals

2003 Kia Sorento Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Mar 21, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 305 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2003 Kia Sorento submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

Suspension
Filed Mar 21, 2017

RUST AND CORROSION REAR AXLE BRACKET AND TRAILING ARM MOUNT. REAR AXLE BRACKET BROKE AT HIGHWAY SPEEDS.

NHTSA ID
10967596
Incident
Mar 5, 2017
Mileage
120,000 mi
Fuel systemSuspension
Filed Mar 20, 2017

THE 2003 KIA SORENTO HAS A PROBLEM WITH EXTENSIVE FRAME RUSTING, TO THE POINT WHERE SOME OWNERS HAVE HAD THE SUSPENSION DETACH FROM THE FRAME. ONE OWNER IN PARTICULAR HAS HAD ISSUES WITH THE GAS TANK NEEDING TO BE REPLACED, AND KIA MOTORS REFUSES TO DO ANYTHING ABOUT THE PROBLEM. THEY BUILT THE CAR, SOLD IT TO PEOPLE, AND WHEN CONSUMERS HAVE COMPLAINTS ABOUT THEIR VEHICLE, THEY (KIA) SAYS THAT THEY'RE NOT RESPONSIBLE. YOU NEED TO EXAMINE THIS, BECAUSE PEOPLE COULD GET KILLED BY OPERATING AN UNSAFE VEHICLE. DO SOMETHING ABOUT THIS NOW, BEFORE IT BECOMES THE NEXT PINTO. MAKE KIA FIX THE [XXX] VEHICLES NOW!!! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID
10967402
Incident
Mar 19, 2017
Mileage
165,000 mi
Body & structureSuspension
Filed Jan 4, 2017

TAKATA RECALL...REAR SUSPENSION ALWAYS ROTS OUT. THE SUB FRAME IS BAD.

NHTSA ID
10939788
Incident
Sep 3, 2016
Mileage
13,700 mi
Body & structureSteeringSuspension
Filed Jun 21, 2016

WHILE DRIVING I HEARD A CLUNK AND A THE CAR BEGAN ROLLING SIDE TO SIDE. I LIMPED TO A MECHANIC AND WAS TOLD THAT THE FRAME WHERE THE SUSPENSION AND ALL PARTS CONNECT WAS RUSTED OUT. FRAME REPAIR SAID THIS CAN NOT BE FIXED AS THE FRAME IS RUSTED OUT. WHERE THE STABILIZER AND SUSPENSION CONNECTS. TEH CAR ONLY HAS 149,OOO MILES AND IS IN NORTH CAROLINA. I HAVE READ OTHER REPORTS OF A RUSTED OUT SUPPORT FRAME ON THIS SITE. WILL THE MANUFACTURER REPLACE THIS FRAME.

NHTSA ID
10875587
Incident
Jun 20, 2016
Mileage
145,000 mi
Suspension
Filed Mar 22, 2016

TAKATA RECALL REAR FRAME CROSS MEMBER RUSTED OUT.

NHTSA ID
10850947
Incident
Mar 20, 2016
Suspension
Filed Oct 28, 2015

I WAS DRIVING DOWN THE ROAD AT 35 MILES PER HOUR AND THE CAR BEGAN TO SWERVE TO THE SIDE OF THE ROAD. THE SUPPORT TOWERS ON THE TOP OF THE REAR AXLE THAT HOLD THE LINKS THAT KEEP THE REAR AXLE FROM FALLING OUT OF THE CAR HAVE COMPLETELY RUSTED. WITHOUT THESE LINKS THE REAR AXLE CAN TWIST AND CAUSE THE VEHICLE TO LOSE CONTROL. WITHOUT THESE LINKS THE ENTIRE REAR AXLE COULD BREAK AWAY FROM THE CAR AND COULD BECOME A 200 LB. PROJECTILE CAUSING DEATH TO ANY PERSONS IN ITS PATH. THE REAR AXLE MOVES IN THE CAR RIGHT NOW A MAKING IT DIFFICULT TO DRIVE STRAIGHT DOWN THE STREET.

NHTSA ID
10786815
Incident
Oct 10, 2015
Mileage
122,000 mi
Body & structureSteeringSuspension
Filed Aug 12, 2015

TL* THE CONTACT OWNS A 2003 KIA SORENTO. WHILE DRIVING AT 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HARMONICA BALANCE IN THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE CONTACT NOTICED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HARMONICA BALANCE NEEDED TO BE REPLACED AND THE REAR AXLE CORRODED AND NEEDED TO BE WELDED. THE VEHICLE WAS REPAIRED; HOWEVER, WHILE AT AN INDEPENDENT MECHANIC FOR ROUTINE SERVICE, THE MECHANIC STATED THAT THE SUBFRAME WAS CORRODED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.

NHTSA ID
10748133
Incident
Jul 12, 2015
Mileage
79,000 mi
Suspension
Filed Nov 18, 2013

TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE REAR END OF THE VEHICLE COLLAPSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT BOTH REAR AXLES WERE FRACTURED DUE RUST CORROSION. THE VEHICLE WAS THEN TOWED TO THE DEALER FOR FURTHER INVESTIGATION. THE CONTACT WAS AWAITING A RESPONSE FROM THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

NHTSA ID
10552689
Incident
Nov 14, 2013
Mileage
87,000 mi
Suspension
Filed Apr 9, 2012

TL* THE CONTACT OWNS A 2003 KIA SORENTO. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE EMITTED FROM UNDER THE VEHICLE. THE CONTACT CONTINUED DRIVING AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE REAR AXLE HAD COMPLETELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THE DEFECT WAS NOT INCLUDED IN THE SERVICE WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. UPDATED 05/11/12 *BF THE CONSUMER STATED THE AXLE WAS REPAIRED. UPDATED 05/21/12

NHTSA ID
10454546
Incident
Apr 3, 2012
Mileage
85,000 mi
Suspension
Filed Apr 19, 2010

TL*-THE CONTACT OWNS A 2003 KIA SORENTO. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH THERE WAS A LOUD NOISE COMING FROM OUTSIDE OF THE VEHICLE. THE DRIVER SIDE UPPER CONTROL ARM BOLT HAD BROKEN AND CAUSED THE TIRE TO WOBBLE. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD, AND TOWED TO THE DEALER WHERE THE TECHNICIAN REPLACED THE BOLT AT THE OWNER EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE 53,000. UPDATED 11/16/10. *LJ

NHTSA ID
10326406
Incident
Apr 17, 2010
Mileage
53,000 mi
BrakesElectricalEngine+1 more
Filed Aug 18, 2006

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS A NOISE AND A VIBRATION WAS NOTICED. UPON FURTHER INSPECTION, UNUSUAL WEAR ON THE INNER TREAD OF THE FRONT TIRES WAS ALSO NOTICED. THE VEHICLE WAS DRIVEN TO THE DEALER WHO COULD NOT DUPLICATE THE PROBLEM. UPDATED 9/11/2006 - THE LEFT FRONT STRUT WAS NOISY DUE TO LOOSE BOTTOM STRUT BOLT. THE DEALER TIGHTENED END AND SECURED BOLT. THE CONSUMER FELT VIBRATION IN BRAKE PEDAL WHEN REVERSING AND MAKING TURNS. THE DEALER RESURFACED THE BRAKE ROTORS AND PADS. THE VIBRATION RETURNED. THE DEALER INDICATED THAT THE ROTORS WERE WARPED AND REPLACED THEM. THE VEHICLE'S ENGINE MADE NOISE. THE DEALER ADJUSTED ALL THE BELTS. THE CD PLAYER WOULD NOT EJECT PROPERLY. *NM

NHTSA ID
10165962
Incident
Aug 12, 2006
Mileage
27,903 mi
SuspensionTires & wheels
Filed Dec 5, 2005

VIBRATION AT 70+ MPH. *JB

NHTSA ID
10144519
Incident
Jun 1, 2005
Mileage
36,000 mi
Suspension
Filed May 12, 2005

DT: FRONT AXLE CAUSES TIRES TO WEAR FASTER ON THE INSIDE. SIGNIFICANT WEAR DIFFERENCES BETWEEN INSIDE AND OUTSIDE OF THE TIRES. FROM THE FRONT OF THE VEHICLE IT IS APPARENT THAT THE TIRES ARE NOT IN LINE VERTICALLY. VEHICLE IS REGULARLY SERVICED WITH RECORDS AVAILABLE. IN APRIL, CONTACT WAS TOLD BY DEALER THAT THE TIRES NEEDED ALIGNED AND THEY WERE ALIGNED. AT THIS TIME THE TIRES ARE SIGNIFICANTLY WORN ON THE INSIDE AND NEED REPLACED. TIRES WERE REPLACED ON 5/11/05. TIRES HAVE 26,000 MILES ON THEM. *NM

NHTSA ID
10120745
Incident
May 11, 2005
ElectricalEngineExterior lighting+2 more
Filed Mar 15, 2005

WHILE DRIVING, THE ENGINE BLEW OUT THE FIRST TIME ON 10-04-04. IT WAS REPLACED AND IT BLEW AGAIN ON 01-21-05. THE VEHICLE IS ON ITS THIRD ENGINE. *AK THE KEY BECAME STUCK IN THE IGNITION, THE VEHICLE SHIFTED OUT OF PARK. THE CONSUMER STATED HE HAS HAD TRANSMISSIONS AND ENGINE PROBLEMS SINCE HE PURCHASED THE VEHICLE. THE FRONT WHEEL BEARINGS WERE DAMAGED. THE FOG LIGHT WAS INOPERATIVE. *JB

NHTSA ID
10112870
Incident
Oct 4, 2004
Mileage
58,947 mi
Suspension
Filed Apr 2, 2004

2003 KAY SORENTO EX: VEHICLE VIBRATES EXCESSIVELY ONLY BETWEEN APPROX. 68 -78 MPH. REAR-VIEW MIRROR (AND IMAGE) SHAKES. DIFFICULT TO SEE CARS IN REAR-VIEW MIRROR CLEARLY. VIBRATION CAN BE HEARD AND FELT. *JB

NHTSA ID
10064435
Incident
Sep 20, 2003
Mileage
3,000 mi
Suspension
Filed Oct 23, 2003

VEHICLE DISPLAYS RUMBLING VIBRATION AND NOISE AT HIGHWAY SPEEDS. DEALER HAS REMOVED UNDERCOATING FROM DRIVELINE AND ROTATED AND BALANCED TIRES TO IMPROVE PROBLEM. THIS INITIALLY SEEMED TO HELP, HOWEVER, RUMBLING HAS RETURNED AND IS JUST AS BAD AS BEFORE. DEALER HAS NO IDEA WHAT ELSE TO DO. KIA DENIES THERE ARE ANY REPORTED ISSUES AND HAVE NO INPUT. WILL BE RETURNING TO DEALER AGAIN FOR #3 REPAIR THIS WEEK. *LA

NHTSA ID
10043409
Incident
Sep 30, 2003
Suspension
Filed May 25, 2003

VEHICLE VIBRATES AT HIGHWAY SPEEDS. TOOK TO DEALER THEY SAID WHEELS WERE UNBALANCED. DEALER BALANCED WHEELS AND STILL NO CHANGE. *NLM

NHTSA ID
10019268
Incident
Apr 4, 2003

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .