RoadVitals

2003 Kia Sorento Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Jan 4, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 305 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2003 Kia Sorento submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

Body & structureSuspension
Filed Jan 4, 2017

TAKATA RECALL...REAR SUSPENSION ALWAYS ROTS OUT. THE SUB FRAME IS BAD.

NHTSA ID
10939788
Incident
Sep 3, 2016
Mileage
13,700 mi
Body & structureSteeringSuspension
Filed Jun 21, 2016

WHILE DRIVING I HEARD A CLUNK AND A THE CAR BEGAN ROLLING SIDE TO SIDE. I LIMPED TO A MECHANIC AND WAS TOLD THAT THE FRAME WHERE THE SUSPENSION AND ALL PARTS CONNECT WAS RUSTED OUT. FRAME REPAIR SAID THIS CAN NOT BE FIXED AS THE FRAME IS RUSTED OUT. WHERE THE STABILIZER AND SUSPENSION CONNECTS. TEH CAR ONLY HAS 149,OOO MILES AND IS IN NORTH CAROLINA. I HAVE READ OTHER REPORTS OF A RUSTED OUT SUPPORT FRAME ON THIS SITE. WILL THE MANUFACTURER REPLACE THIS FRAME.

NHTSA ID
10875587
Incident
Jun 20, 2016
Mileage
145,000 mi
Body & structureSteeringSuspension
Filed Aug 12, 2015

TL* THE CONTACT OWNS A 2003 KIA SORENTO. WHILE DRIVING AT 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HARMONICA BALANCE IN THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE CONTACT NOTICED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HARMONICA BALANCE NEEDED TO BE REPLACED AND THE REAR AXLE CORRODED AND NEEDED TO BE WELDED. THE VEHICLE WAS REPAIRED; HOWEVER, WHILE AT AN INDEPENDENT MECHANIC FOR ROUTINE SERVICE, THE MECHANIC STATED THAT THE SUBFRAME WAS CORRODED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.

NHTSA ID
10748133
Incident
Jul 12, 2015
Mileage
79,000 mi
Body & structure
Filed Dec 24, 2014

APPROX. A WEEK PRIOR HEARD A NOISE LIKE SOMETHING WAS LOOSE AND BEATING UNDERNEATH THE CAR ONLY AT TIMES. TOOK IT TO LOCAL GARAGE AND PUT IT ON RACK AND THE MECHANIC HAD ME TO COME LOOK FOR MYSELF. MY HEART DROPPED. THE FRAME IS SHOT. IT'S EAT UP. HE ASKED ME IF THERE WAS A RECALL ON THIS CAR? AND AS FAR AS I KNOW THERE ISN'T, BUT FOR SURE, SHOULD BE. THIS IS VERY DANGEROUS. ONE BIG BUMP AND THE WHOLE THING IS GONE. YOU CAN TOUCH IT AND THE METAL FLAKES OFF. THIS CAR RUNS SO GOOD AND STILL IS A GOOD LOOKING CAR. HAS ALWAYS BEEN IN A GARAGE NEVER LEFT OUT IN THE WEATHER. THE MECHANIC TOLD ME THEY DON'T MAKE CARS LIKE THEY USED TOO. MY ANSWER WAS MAYBE SO, BUT THIS IS WHAT GETS PEOPLE KILLED, I AM A PERSON THAT WHEN SOMETHING I KNOW IS NOT RIGHT OR HEAR A NOISE I KNOW THAT SHOULDN'T BE THAT WAY!! I GET IT CHECKED OUT. NOW SOME PEOPLE DON'T THAT'S WHY THERE'S SO MANY PEOPLE KILLED ON THE ROADS DUE TO DEFECTS ON CARS THEY PAID THOUSANDS OF DOLLARS FOR. I NEED HELP!! WHAT DO I DO NOW? I'M AFRAID TO DRIVE IT TO MAILBOX AND BACK. *TR

NHTSA ID
10668196
Incident
Dec 24, 2014
Mileage
1,470,000 mi
Body & structureBrakes
Filed Nov 18, 2014

TL* THE CONTACT OWNS A 2003 KIA SORENTO. WHILE EXITING THE DRIVEWAY WITH THE BRAKES ENGAGED, THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS EXCESSIVE CORROSION THAT FRACTURED THE SUBFRAME AND DAMAGED THE BRAKE LINES. AS A RESULT, THE BRAKE LINES NEEDED TO BE REPLACED AND THE CENTER SECTION OF THE FRAME NEEDED TO BE CUT AND REPLACED. THE SUBFRAME WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

NHTSA ID
10659047
Incident
Jul 1, 2014
Mileage
31,000 mi
Body & structureBrakes
Filed Oct 18, 2014

WHILE THE CAR WAS IN FOR AN OIL CHANGE THE TECH NOTICED A COUPLE OF BRAKE LINES LOOKED WET, WHEN THEY WHERE CHECKING THE LINES THEY NOTICED THE REAR SUB-FRAME WHICH THE LINES WERE CONNECTED TOO WAS TOTALLY RUSTED OUT. THE CAR IS NO LONGER DRIVABLE DUE TO THE FACT THAT THIS SUB-FRAME HOLDS THE REAR DIFFERENTIAL IN PLACE. *TR

NHTSA ID
10648589
Incident
Oct 18, 2014
Mileage
121,780 mi
Body & structure
Filed May 30, 2013

TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE SWERVED OUT OF LANE INDEPENDENTLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT NOTICED THAT THE ENTIRE REAR SUB FRAME HAD FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION AND THEY INFORMED THE CONTACT THAT THE REAR FRAME WAS SEVERELY DAMAGED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE. UPDATED 7/1/13 *CN UPDATED 07/17/2013*JS

NHTSA ID
10514311
Incident
May 26, 2013
Mileage
160,000 mi
Body & structure
Filed Apr 30, 2013

WAS HAVING MY TIRES CHANGED WHEN MECHANIC NOTICED A SIGNIFICANT AMOUNT OF ROT ON THE FRAME ON THE RIGHT SIDE REAR WHERE THE ARM CONNECTS TO THE FRAME. HIGH POTENTIAL FOR THE ARM TO PULL OUT OF FRAME WHICH COULD CAUSE A LOSS OF CONTROL OF THE VEHICLE. CAR STARTED RUSTING AROUND FENDERS AND ROCKERS 4 YEARS AGO. THIS FRAME ROT IS A STRUCTURAL INTEGRITY ISSUE. CONTACTED KIA AND SAID THAT DUE TO MILEAGE AND YEAR THAT IT WAS NOT THEIR ISSUE REGARDLESS OF THE 3 PREVIOUS CLAIMS I FOUND ON THE NHTSA SITE AND THE FACT THAT IT IS A MANUFACTURES DEFECT. *TR

NHTSA ID
10510048
Incident
Apr 5, 2013
Mileage
176,000 mi
Body & structureSteering
Filed Dec 10, 2012

MY 2003 KIA SORENTO START VIBRATING AS I WAS PULLING INTO MY DRIVEWAY AND BEFORE I CAN PARK IT I HEARD A LOAD NOISE AND MY STEERING WHEEL BECAME VERY HEAVY TO STEER AND ALMOST LOOSE CONTROL. I HAD A MECHANIC LOOK INTO THE ISSUE AND FOUND THE PULLEY BOLT (HARMONIC BALANCER) BROKE IN HALF. I HAD ALSO CHECK IF THIS IS AN UNUSUAL PROBLEM - CAME TO FIND OUT THAT THIS COULD POTENTIAL DESIGN DEFECT FROM KIA. AS THERE ARE THOUSAND OF THEM THAT HAS SIMILAR PROBLEM COMPLAINED ON THE INTERNET. I HAD CALLED KIA DEALER SHIP AND THEY ARE NOT HELPING ON THIS DESIGN FLAW ISSUE. *TR

NHTSA ID
10487856
Incident
Dec 4, 2012
Mileage
10 mi
Body & structureElectricalEngine+1 more
Filed Dec 22, 2009

I PURCHASED MY 03 KIA SORENTO IN 2004 AND HAVE HAD MANY ISSUES SINCE THEN. I HAVE HAD TO REPLACE LIGHTS FROM THE FRONT TO THE BACK NUMEROUS TIMES. I'VE BEEN DRIVING DOWN OUR REMOTE COUNTRY ROAD AT NIGHT AND HAD MY HEADLIGHTS GO OUT. MY COOLANT TANK CRACKED AND LEFT ME STRANDED ON ANOTHER COUNTRY ROAD IN THE SNOW LAST YEAR. I LATER FOUND OUT IT WAS RECALLED FOR THAT PARTICULAR DEFECT; AFTER I HAD IT REPLACED. THE LIGHTING ISSUE IS MY BIGGEST CONCERN RIGHT NOW BECAUSE OF WHERE I LIVE (REMOTE COUNTRY ROADS, DEER AT NIGHT, ETC) I HAVE TO HAVE PROPERLY FUNCTIONING HEADLIGHTS AT ALL TIMES. NOW, I AM HAVING PROBLEMS CONCERNING THE BEARINGS ON IT. IT MAKES A HORRIBLE SCREECHING NOISE THAT IS NOW; ALMOST CONTINUOUS. IT DOESN'T MATTER THE TEMPERATURE OUTSIDE, DRIVING CONDITIONS, ETC. IT HAS BECOME HARDER TO STEER AND THE POWER STEERING FLUID IS FINE. I DON'T FEEL SAFE IN THIS VEHICLE ANYMORE, AND I CANNOT AFFORD TO JUST GO OUT AND BUY SOMETHING NEW. I JUST ASK THAT IF FAULT LIES WITH KIA; THEN THEY SHOULD FIX IT AT THEIR EXPENSE....NOT MINE! I HAVE INVESTED WAY TOO MUCH TIME, MONEY AND PATIENCE THUS FAR AND FEEL IT'S KIA'S RESPONSIBILITY TO MAKE SURE THEY CREATE A VEHICLE THAT FUNCTIONS PROPERLY. AND WHEN THEY DON'T...FIX IT!!! AS FOR THE QUESTIONS BELOW; WAS THERE A FIRE?...NOT YET!!! WAS THERE PROPERTY DAMAGE?....THERE PROBABLY WILL BE WHEN MY BEARINGS GO OUT AND THE WHEELS FALL OFF! WHERE THERE ANY DEATHS OR INJURIES?....DEAR LORD, I PRAY EVERY TIME I GET IN MY TRUCK THAT NOTHING LIKE THAT EVER HAPPENS TO ME OR MY SON....BUT; WITH AN UNRELIABLE VEHICLE THAT HAS CONSTANT ELECTRICAL AND MECHANICAL PROBLEM; THEN WHO KNOWS.... *TR

NHTSA ID
10296669
Incident
Dec 22, 2009
Mileage
45,000 mi
Body & structureInterior & seats
Filed Jul 14, 2007

BOTH REAR INTERIOR DOOR PANELS AND LIFTGATE ARE RUSTING OUT ON VEHICLE THAT IS 1.5 YEARS OLD (AND GARAGE KEPT). KIA STATES THEY HAVE A "5-YEAR/50K MILE BUMPER-TO-BUMPER WARRANTY" FOR POOR CRAFTSMANSHIP & FAULTY MATERIALS. APPARENTLY, A BRAND NEW VEHICLE RUSTING OUT DOESN'T MEET KIA'S DEFINITION AS COVERED UNDER WARRANTY AND WILL NOT FIX IT. KIA'S WARRANTY IS OVERSTATED. NO VEHICLE (EVEN ONE'S BUILT INTO 1950'S RUST OUT WITH IN A YEAR. POOR MATERIALS....LOUSY WARRANTY. *TR

NHTSA ID
10196334
Incident
Jun 15, 2006
Mileage
24,000 mi
Body & structure
Filed May 3, 2006

RUST SPOTS APPEAR ON THE REAR LIFTGATE WITHIN THE WARRANTY PERIOD FOR PAINT. BOTH AUTO MANUFACTURER AND DEALERSHIP DID NOT FOLLOW UP. THEN THE WARRANTY COVERAGE IS OVER AND THE PROBLEM IS GETTING WORST. *NM

NHTSA ID
10156681
Incident
Sep 24, 2005
Mileage
35,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .