2022 Kia Sorento

On [XXX], a 2022 Kia Sorento with 37,971 miles displayed "Transmission system error! Check transmission oil immediately." The vehicle is currently drivable, with no crash and no injury reported, but the driver is concerned about a potential loss of drive power while driving. Pride Kia of Lynn, 793 Lynnway, Lynn, MA 01905, confirmed an appointment only for December 1, 2026 at 8:00 AM, 36 days later, and refused to advance the inspection. A VIN recall check on October 26, 2026 showed 0 unrepaired recalls for this vehicle, including no open SC250 transmission recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11773710

Incident

Oct 26, 2026

Turned car on and no air blowing from any vents on any setting.

NHTSA ID

11771008

Incident

Oct 10, 2026

2022 Kia Sorento, VIN [XXX], subject to Recall 22V760 (Kia SC250, 8-speed DCT electric oil pump). The recall was performed with a software update only; the transmission and original pump were not replaced. On XXX at 116,273 miles, while driving, the dash displayed “Transmission system error! Check transmission oil immediately” and the vehicle entered limp mode. My scan tool read P193B79 (high-pressure electric oil pump performance) and P0868 (transmission fluid pressure low). The message cleared on its own. I later cleared the codes with my scan tool; P0868 returned and P193B79 has not as of XXX. No fluid leaks. Transmission gear oil was serviced at a Kia dealer about 13,900 miles earlier. Kia’s recall report says this pump defect can cause complete loss of motive power. I believe the software-only remedy left the defective pump in the vehicle and may be inadequate. I am limiting use of the vehicle. Kia America case #XXX. A dealer has not yet diagnosed the vehicle. That is the next step. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11770758

Incident

Oct 10, 2026

Car goes into "limp mode" and functions on only partial power. Warning light reads "Transmission system error! Check transmission oil immediately." Dealership says car shows no codes. My 2022 Kia Sorento SX had a recall because this problem is known. Kia recalled all the 2021 and 22's and fixed the programming to allow for limp mode. This "fix" Kia dealership kept the car and drove it but could not replicate. I took the car back and it happened again. It has happened on July 24th, August 26, September 3, October 7. In between, I've paid for an $800 transmission service and Kia has replaced the "clutch pack for the transmission" (whatever that is). The Car Pros Kia service writers all said that I needed to bring the car back while the warning was on. So when it happened yesterday, 10/7/26, I "limped" it 15 miles with my 4 way flashers on and carefully did NOT turn the car off so that someone could observe the warning. The service writers would not even come out and look at it - AFTER ALL THOSE PREVIOUS DEMANDS THAT I BRING IT IN WITH THE WARNING ON. They just had a flunky drive it to the garage to look at tomorrow. I had a foster child in the car (I am a court appointed special advocate to foster children) on two of these occasions. Since they replaced the clutch pack, my MPG have dropped about 20 - 25%. This is a known problem - Kia campaign SC250. I have tried to only tell you the relevant essentials. If you need more information, please call, text or email.

NHTSA ID

11769847

Incident

Jul 24, 2026

The vehicle experienced a sudden loss of motive power on the highway due to the failure of the transmission electric oil pump, matching NHTSA Campaign 22V760000. The vehicle previously received only the TCU software update remedy. The software update failed to prevent the underlying physical defect from occurring, and the vehicle is now dangerously disabled. The local dealership is refusing to perform the physical transmission replacement mandated by the recall remedy, falsely claiming the recall is permanently closed because of the prior software patch.

NHTSA ID

11769456

Incident

Sep 24, 2026

The contact owns a 2022 Kia Sorento. The contact stated after driving 25-30 MPH into a parking lot and parking the vehicle, the message "Transmission System Error Check Transmission" was displayed. The vehicle was taken to an auto parts store, where it was determined that the transmission pump was failing, there was low oil pressure, but no debris found inside the transmission. The contact associated the failure with NHTSA Campaign Number: 22V760000 (Power Train); however, the VIN was not included. The vehicle was taken to a local dealer, where no diagnostic trouble codes were retrieved; a hard transmission reset was performed. Following the repair, the failure recurred, and an unknown vehicle symbol displayed on the instrument cluster. The vehicle was returned to the local dealer with the error message and symbol present. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 116,000.

NHTSA ID

11764664

Incident

Sep 13, 2026

Mileage

116,000 mi

Se rompio la bomba de aceite electrica de mi auto. La investigación de Kia reveló que la bomba de aceite eléctrica de la transmisión DCT de 8 velocidades puede sufrir una falla interna debido a un defecto de calidad en el proveedor. Un componente de la placa de circuito de la bomba puede desprenderse por una soldadura deficiente.

NHTSA ID

11763178

Incident

Sep 9, 2026

The contact owns a 2022 Kia Sorento. The contact stated that while driving at various speeds, the vehicle lost drive power. The vehicle was able to continue driving but at a reduced speed. Several unknown warning lights were illuminated. The contact pulled over and turned off the vehicle. The vehicle was restarted and resumed normal operation. The vehicle was taken to the dealer and a second dealer, Shawnee Mission Kia (7951 Shawnee Mission Pkwy, Mission, KS 66202), but the failure was not duplicated. The contact related the failure to NHTSA Campaign Number: 22V760000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 21,067.

NHTSA ID

11761830

Incident

Apr 10, 2023

Mileage

21,067 mi

PITSTOP: TECHNICAL OPERATIONS: GM01 GROUND CONNECTION - This Pitstop provides diagnostic information for certain 2021-2024MY Sorento (MQ4a) vehicles that may exhibit one or more of the following conditions: a momentarily inoperative instrument cluster, inoperative head-up display (HUD), inoperative steering wheel control buttons (including Smart Cruise Control), unintended haptic motor vibration, wireless charging system malfunction, front A/C control module concerns, front FET-related A/C performance issues, intermittent horn inoperation, or an illuminated warning lamp accompanied by one or more of the DTCs listed in this publication.

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).

TECHNICAL SERVICE BULLETIN: FRONT BRAKE DISC REPLACEMENT & BURNISHING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to replace the front brake discs on certain 2021-2024MY Sorento (MQ4a) vehicles produced from July 26, 2021 through March 28, 2024 and 2023-2024MY Sportage (NQ5a) vehicles produced from January 7, 2022 through May 20, 2024 to address a customer’s complaint of brake judder. The affected vehicles may exhibit a vibrating and/or pulsing sensation (front brake disc judder) in the steering wheel, brake pedal, and/or seat when the brakes are applied during driving.

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all supported platforms; however, in‑vehicle installation procedures vary by head unit type.

WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY042) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly in certain 2021-2025 MY Sorento, 2021-2025 MY Sorento Hybrid (HEV), and 2022-2025 MY Sorento Plug-in Hybrid (PHEV) vehicles from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition free of charge at no cost to the customer.