2023 Kia Sorento

While driving, the dashboard lit up with warnings about forward collision, lane departure, lane keeping assistance, breaks, speed etc. that keep cycling through with alarm sounds on the dashboard. I have brought my car to the dealership few times and they reprogram the car but the issue keeps coming back randomly. Seems like a loose connection somewhere. I am afraid of driving when it happens.

NHTSA ID

11756297

Incident

Dec 7, 2023

I believe my car should be in the ac recall for faulty ac motor/wire harness due to my ac is only cooling on passenger side. Blowing hot on driver. I’m afraid it may catch fire as I read this can happen.

NHTSA ID

11756282

Incident

Jul 22, 2026

All of the ADAS you have listed stop working on my car. I will be driving my car, stop at a red light, drive through, or just driving down the road and it starts throwing sensors. It won’t even show the MPH I’m driving and some times the steering wheel locks up, as does the car itself. I can’t shift gears, move the vehicle, or anything until leaving the vehicle alone for a while and coming back to it. I have proof of multiple repairs, call ins to Kia, and even a request for buy back which was denied on the vehicle.

NHTSA ID

11755298

Incident

Aug 5, 2026

The contact owns a 2023 Kia Sorento. The contact stated that while accelerating from a stop or while driving and depressing the accelerator pedal, the vehicle jerked and lost automotive power. There was no warning light illuminated. The message “Transmission Fluid Low” was displayed. The local dealer was contacted; however, the vehicle was not diagnosed. The VIN was not under recall. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 22V760000 (Power Train); as a possible cause for the failure. The manufacturer was notified of the failure. The failure mileage was 208,600.

NHTSA ID

11754478

Incident

Jul 26, 2026

Mileage

208,600 mi

The vehicle intermittently fails to start in two different situations. First, when the auto Stop/start system shuts the engine off while the vehicle is stopped anywhere, the engine sometimes refuses to restart, leaving the vehicle immobilized. Second, there are occasions when I park the vehicle, turn it off normally, and upon returning, the engine will refuse to start.

NHTSA ID

11754178

Incident

Jun 5, 2025

The panoramic sunroof on my 2023 Kia Sorento intermittently fails to close. When commanded to close, the glass travels most of the way, then stops or reverses before reaching the fully closed position. It frequently takes many repeated attempts. In some cases the panel will not seat at all until the vehicle is driven over rough pavement, and the resulting vibration allows it to complete closure. The malfunction is accompanied by a loud grinding or scraping noise from the roof assembly during travel. This condition has been present since I purchased the vehicle new. The sunroof has seen very limited use. Safety risk: the glass panel cannot be reliably secured. An open or unseated panoramic panel at highway speed presents a risk of water intrusion, wind loading on an unsecured glass panel, and loss of roof structure integrity. Repeatedly operating the switch and monitoring the panel while driving is a significant distraction from the driving task, and driving specifically to induce vibration in order to force closure is itself an unsafe workaround. Dealer history: I have reported this to a Kia dealership on multiple occasions. I was told there is no defect and that the cause is debris, which is inconsistent with a vehicle purchased new with minimal sunroof use. On one visit the dealer cleaned the assembly as a goodwill gesture. This did not correct the noise or the closure failure. The vehicle was returned to me as repaired while the noise and the failure to close were both still present. Kia issued Technical Service Bulletin BOD125 (Rev 1, 02/27/2017) describing a slow-to-close condition and abnormal closing noise on the prior-generation Sorento (UMa), remedied by cleaning and lubricating the rear guide rails and replacing the rear tilt levers. My vehicle exhibits the same failure mode described in that bulletin. The component is available for inspection on request. No warning lamps or messages preceded or accompanied the failure.

NHTSA ID

11751824

Incident

Jul 1, 2026

I have a 2023 Kia Sorento with approx 60k, purchased new from New Pot Richey Kia. Approx 7 days ago, while driving home from dropping my son at school, my transmission system error warning came on as well as my check engine light. My RPM'S would increased without corresponding acceleration, which meant my transmission, was slipping. I was also experiencing jerking during shifting. In addition to that, my car would hesitate before moving. And I would also experience a slight vibrations at low speeds. All of this would make me feel unsafe when driving my car.

NHTSA ID

11751796

Incident

Jul 14, 2026

While traveling on a freeway, the front sliding portion of our sunroof exploded outward and upward. Sunroof was closed at the time with no impact present to cause the event. A very expensive repair for something that is clearly a defect of some sort. KIA was contacted and not willing to warranty or help cover.

NHTSA ID

11750795

Incident

Jul 9, 2026

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).

TECHNICAL SERVICE BULLETIN: FRONT BRAKE DISC REPLACEMENT & BURNISHING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to replace the front brake discs on certain 2021-2024MY Sorento (MQ4a) vehicles produced from July 26, 2021 through March 28, 2024 and 2023-2024MY Sportage (NQ5a) vehicles produced from January 7, 2022 through May 20, 2024 to address a customer’s complaint of brake judder. The affected vehicles may exhibit a vibrating and/or pulsing sensation (front brake disc judder) in the steering wheel, brake pedal, and/or seat when the brakes are applied during driving.

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all supported platforms; however, in‑vehicle installation procedures vary by head unit type.

WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY042) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly in certain 2021-2025 MY Sorento, 2021-2025 MY Sorento Hybrid (HEV), and 2022-2025 MY Sorento Plug-in Hybrid (PHEV) vehicles from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition free of charge at no cost to the customer.

WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY042) - This document is the announcement to the dealer principals advising that Kia is is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly for eligible vehicles, from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition on 2021-2025 MY Sorento vehicles manufactured from September 10, 2020, through June 3, 2025, 2021-2025 MY Sorento Hybrid (HEV) vehicles manufactured from September 2, 2020, through January 24, 2025, and 2022-2025 MY Sorento Plug-In Hybrid (PHEV) vehicles manufactured from June 29, 2021, through January 20, 2025.

WARRANTY EXTENSION CAMPAIGN: TECHNICAL SERVICE BULLETIN: HORN ASSEMBLY INSPECTION AND REPLACEMENT (WTY042) - This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY042) to inspect and, if necessary, replace the horn assembly on certain vehicles listed in the table below. The affected vehicles may experience an unusual or different horn sound than normal, or an inoperative horn, caused by corrosion inside the electric horn and/or carbonization of the contact point. The warranty coverage for repairs related to the horn assembly has been extended from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service.