Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
307
Latest Apr 7, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
22
20 injuries, 1 deaths reported
Overview
Our database contains 307 NHTSA owner-reported complaints for the 2005 Kia Sorento, most frequently naming the engine, exterior lighting and electrical categories. 27 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Monthly complaints peaked at 6 in Sep 2014. Most recent month: 1.View as table
Monthly owner complaints for the 2005 Kia Sorento
Month
Complaints filed
Cumulative
Jan 2014
2
177
Mar 2014
4
181
Apr 2014
4
185
May 2014
3
188
Jun 2014
4
192
Jul 2014
3
195
Aug 2014
4
199
Sep 2014
6
205
Oct 2014
4
209
Nov 2014
5
214
Feb 2015
5
219
Mar 2015
3
222
Apr 2015
5
227
May 2015
1
228
Jun 2015
3
231
Jul 2015
5
236
Aug 2015
4
240
Sep 2015
1
241
Oct 2015
3
244
Nov 2015
5
249
Dec 2015
2
251
Jan 2016
4
255
Feb 2016
6
261
Mar 2016
2
263
Apr 2016
1
264
May 2016
1
265
Jun 2016
1
266
Jul 2016
4
270
Sep 2016
3
273
Oct 2016
2
275
Dec 2016
1
276
Jan 2017
1
277
Mar 2017
1
278
Jun 2017
1
279
Aug 2017
1
280
Sep 2017
1
281
Nov 2017
1
282
Jan 2018
2
284
Feb 2018
1
285
May 2018
2
287
Jun 2018
1
288
Jul 2018
1
289
Aug 2018
1
290
Oct 2018
1
291
Nov 2018
1
292
Jun 2019
1
293
Sep 2019
1
294
Nov 2019
1
295
Feb 2020
1
296
Dec 2020
1
297
Jan 2021
1
298
Mar 2021
1
299
Nov 2021
1
300
Feb 2022
1
301
Mar 2022
1
302
May 2022
1
303
Oct 2022
1
304
Jul 2023
1
305
Sep 2023
1
306
Apr 2024
1
307
What owners report
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Vehicle's rear end bolts rusted through had to replace the rear-end, we also had a 2004 that the frame rusted and broke in half, and the rear-end rusted out on it too. It was said it was caused by a design flaw that wouldn't allow the water to drain properly. They have recalls on it in the uk and other countries.
NHTSA ID
11581628
Incident
Apr 7, 2020
Fuel system
Filed Sep 6, 2023
I am experiencing a recurring issue with gas backflow at the gas pump, whereby gasoline expulses back out of the nozzle and onto my hands and clothing. It happens every time.
NHTSA ID
11542943
Incident
Sep 6, 2023
Engine
Filed Jul 18, 2023
When driving there was a clunking noise and then the steering was hard to steer and the battery light came on & had to have it towed to find out that the harmonic balancer bolt broke. There are hundreds of complaints online about this same issue happening with these engines as this is a poor design. This is a safety hazard and very dangerous since you loose the steering and should be recalled.
NHTSA ID
11532923
Incident
Jul 16, 2023
Electrical
Filed Oct 13, 2022
Fire reported1 injury reported1 death reported
Electrical fire under drivers dash. While trying to drive the kia . called fire department and they responded quickly. I know there was recall on 2006 and believe 2005 should have been included Thanks [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ID
11489171
Incident
Sep 30, 2022
Body & structureSuspension
Filed May 27, 2022
Rear suspension rusted from chassis. Google search shows multiple people with same issue. Issue making car unsafe to drive. Car has extreme rust problems.
NHTSA ID
11466326
Incident
May 24, 2022
Engine
Filed Mar 24, 2022
The contact owns a 2005 Kia Sorento. The contact stated while turning left, the steering wheel was very difficult to turn. The contact mentioned that all her strength was needed to turn the steering wheel. The vehicle was towed to an independent mechanic where it was diagnosed that the crankshaft bolt needed to be replace. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
NHTSA ID
11458104
Incident
Mar 18, 2022
Mileage
100,000 mi
Electrical
Filed Feb 1, 2022
The battery fails constantly, which means I am faced with a dead battery and a car that won't start. This has happened with no pattern of circumstance; for example: the battery will be dead after driving for 15 miles, parking for 10 minutes while shopping, and returning to a dead battery; or after the car has been parked all day, only to have a dead battery; or a dead battery after being parked at my house overnight (in every sort of weather condition); it is completely random...and, be assured, I do not leave ANY ELECTRICAL items (radio, temperature controls, interior or exterior lights, etc.), turned on when I park my car. Therefore, I do not feel safe driving and parking my car ANYWHERE that I am remote, isolated, or unable to get a jump. I carry jumper cables in my car at all times because I never know when I may need them. Sometimes, it takes a long time to charge the battery enough to even start my car. Sometimes the battery is so dead, that the key fob doesn't even work and I have to manually open my doors...other times it's a quick jump. I have to always park my car in a position that I'm able to access the battery for a jump, if need be. I regularly went through (high-end) batteries well before their expiration date and took my SUV into the KIA dealership for diagnostics regularly - and the only answer they had is that the cause must be a "phantom (electrical) draw," which they were never able to identify. I also took my SUV into other mechanics and battery specialists, but no one had any answers for me. Still, after 17 years, I have this same problem and burn through a lot of batteries. No answers. The dealership stopped assisting me, even when I was still on my extended warranty. No help from Corporate. Very disappointed in KIA in their response over all these years, beginning with my purchase of the brand new 2005 KIA Sorento. I have always taken my SUV into the KIA dealership for the regularly scheduled service. Have others had this problem?
NHTSA ID
11449772
Incident
Jul 4, 2005
Filed Nov 24, 2021
My 2005 Kia Sorento’s headlights keep going out. I get new bulbs and even replaced the whole headlight thing and checked the wiring hoping to fix the problem and nothing. Works great for one day and then the next one or both are out. It is very dangerous to myself and my children who are under the age of 5. This is my only vehicle as I am a single mother and cannot afford the constant repairs let alone a new vehicle. This is ridiculous. I can’t go no where after 5 in the winter time since my lights go out and I have errands to run, school and work. I’ve heard this happens too often. This is a problem that not only should be addressed but is extremely dangerous for all drivers !
NHTSA ID
11441629
Incident
Nov 24, 2021
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
TSB_BOD055_R1
EXTERIOR LIGHTING; STRUCTURE
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.
PS539
ENGINE AND ENGINE COOLING
PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine.
TSB-GEN085R1
EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:MECHANICAL
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.? It is critical for technicians to be aware that ALL such locking fasteners, regardless of type, are for ?one time use? only.
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?
TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; * Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port * Excessive static or noise when listening to the audio source * Malfunctions and screen freeze of the head unit screen * Slow down of the system response while device is plugged in * Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter * No or limited functionality when trying to play music from an Apple device
PS233
ENGINE
PITSTOP: UNUSUAL FUEL TRIM VALUES AND/OR MISFIRE CODES AFTER INCORRECT ENGINE REPAIR - THIS OUTLINES THE PROCEDURE TO FOLLOW IF AFTER AN ENGINE REPAIR YOU ENCOUNTER A COMPLAINT RELATING TO MIL ON (DTC P)#)X) WITH A MISFIRE DURING ACCELERATION AND/OR YOU FIND UNUSUAL FUEL TRIM VALUES OUTSIDE THE NORMAL PARAMETERS.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.