2018 Chevrolet Suburban

On August 7, 2026, while driving a rental vehicle in the Denver, Colorado area with my family, including two young children, the vehicle unexpectedly lost engine power while traveling downhill. The engine shut off, resulting in a significant reduction in brake assistance and creating an extremely dangerous situation. We were able to bring the vehicle to a stop without a collision or injury. After restarting the vehicle, the check-engine light illuminated. The vehicle was no longer considered safe to operate and ultimately required towing by the rental operator. The exact mechanical cause is UNKNOWN. I do not know whether the vehicle was subsequently inspected or repaired by a qualified service center, and I do not have access to its diagnostic or maintenance records. After the incident, I discovered that another renter had reported a substantially similar failure involving the same vehicle approximately one week earlier, including engine problems and a check-engine warning. I have since discovered an additional report of an engine-related issue involving this vehicle after my rental. Despite these recurring reports, the vehicle appears to remain available for rental to the public. I am concerned that this vehicle has a recurring, potentially unresolved defect involving engine shutdown or loss of power while driving. Such a failure creates a serious collision risk, particularly on hills, at highway speeds, or in traffic. I request that NHTSA investigate whether this vehicle's repeated failures indicate a broader engine, electrical, or powertrain safety defect. The vehicle remains in the possession or control of the rental operator and may be available for inspection. I can provide supporting documentation of the reported incidents.

NHTSA ID

11771060

Incident

Aug 7, 2026

My 2018 Chevrolet Suburban is experiencing transmission problems that raise serious concerns about the reliability and potential safety of General Motors transmissions used in trucks and SUVs from this period. When I contacted an independent transmission repair shop to describe the problems, the employee immediately asked whether my vehicle was a 2014–2018 model. When I confirmed it was a 2018 Suburban, she explained that the shop encounters transmission problems in these vehicles regularly. Her familiarity with the issue, before even inspecting my vehicle, was particularly concerning. This is now the second 2018 General Motors vehicle in my household to experience significant transmission problems. My 2018 GMC Sierra previously suffered a complete transmission failure despite remaining substantially below its warranty mileage threshold. General Motors declined financial assistance because the warranty's time limitation had expired. I recognize that these are two separate vehicles and that the mechanical cause of the Suburban's current symptoms has not yet been independently confirmed. However, the recurrence of transmission problems, the repair shop's observations, and publicly reported complaints involving GM trucks and SUVs from this period warrant further investigation. I am concerned that transmission defects could cause unexpected hesitation, slipping, loss of propulsion, or unpredictable shifting, potentially creating dangerous driving conditions. I am not claiming that all these conditions have occurred in my Suburban, but I believe the potential safety implications deserve examination. I request that NHTSA investigate whether these vehicles exhibit recurring transmission defects, review relevant manufacturer technical service bulletins and consumer complaints, and determine whether additional corrective action or a safety recall is warranted.

NHTSA ID

11770116

Incident

Sep 15, 2026

My suburban shut off 5 times while turning. Very unsafe given I have 4 children and it could have been while we were driving on the freeway, which could have been fatal.

NHTSA ID

11769978

Incident

Oct 8, 2026

The contact owns a 2018 Chevrolet Suburban. The contact stated while the contact's husband was driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. In addition, the contact's husband noticed an abnormal sound and the vehicle independently stopped. The contact stated that the instrument cluster displayed a blank screen. The contact's husband attempted to shift the gear shifter, however the gear shifter failed to shift as intended. The contact stated after several attempts, the gear shifter shifted as intended. The vehicle was driven to the residence. The vehicle was taken to an independent mechanic where it was diagnosed with a failed transmission. The contact's husband was informed that the transmission needed to be replaced or rebuilt. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. In addition, the contact was informed that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure. The contact was informed that the failure was not covered under the unknown recall. The failure mileage was approximately 108,000.

NHTSA ID

11741333

Incident

Jan 19, 2026

Mileage

108,000 mi

My husband was driving our 2018 Chevy Suburban when it suddenly stopped accelerating and he could no longer shift gears. Luckily, this happened while he was driving down a gravel road (approx 25-30mph). If he would have been driving at highway speeds, it is likely that he could have lost control of the vehicle. Our Suburban had no issues to this point and had always run well. We take it in for routine maintenance. We had it towed to a local repair shop, and they informed us that something had happened with the transmission and that it would need to be replaced. I have found several GM transmission recalls and our situation sounds similar to reference N252536750. Again we had no warning signs and had been experiencing no issues with our vehicle. If this had been something that we had been noticing problems and hadn't gotten it looked at, I can understand that maybe this had been something on going for a while that we had just missed maintenance on. However, for the transmission to stop so suddenly, I believe there must be some sort of larger failure in the transmission system.

NHTSA ID

11738020

Incident

May 5, 2026

Odometer Fraud. The contact purchased a 2018 Chevrolet Suburban. The contact stated that while purchasing an aftermarket warranty coverage, the warranty company informed the contact that there was a mileage discrepancy based on the Carfax report. The vehicle was a dealer sale. At the time of purchase, the mileage was 123,959; however, the Carfax report listed the mileage at 129,000 one month prior to the purchase.

NHTSA ID

11730756

Incident

Mar 23, 2026

Mileage

129,000 mi

Transmission problems 124,994 miles . It's the same defects as the 2019-2025 defects.

NHTSA ID

11725731

Incident

Mar 7, 2026

The transmission just stopped working no warning just wouldn’t go into gear. Then I turned it off and back on and was able to limp home it’s slipping bad .

NHTSA ID

11725391

Incident

Mar 16, 2026

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