RoadVitals

2003 Chevrolet Suburban Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Sep 23, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 301 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
7
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
22

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2003 Chevrolet Suburban submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

Shown in the owner’s own words, exactly as filed

AirbagsBody & structure
Filed Sep 23, 2020
Crash reported2 injuries reported

TL* THE CONTACT OWNED A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE TOWING HIS DAUGHTER'S VEHICLE AT ABOUT 60 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE BEING TOWED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A HEAD AND LOWER BACK INJURY. THE FRONT PASSENGER (HIS DAUGHTER) SUSTAINED A BACK INJURY. THE TWO WENT TO THE DOCTOR THREE DAYS LATER. THERE WAS NO POLICE REPORT. THE VEHICLE BEING TOWED WAS DAMAGED AND WAS DRIVEN TO THE DAUGHTER'S DORM WHERE IT WAS TOTALED BY THE INSURANCE COMPANY. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE CONTACT STATED THAT THE OTHER DRIVER'S INSURANCE DENIED ANY COMPENSATION TO THE CONTACT, STATING THAT THE CONTACT'S VEHICLE (THE VEHICLE TOWING THE DAMAGED VEHICLE) WAS NOT HIT. THE CONTACT STATED THAT AFTER THE ACCIDENT, A LOUD NOISE WAS HEARD WHENEVER THE VEHICLE WAS TURNED ON. THE CONTACT ALSO STATED THAT THE DASHBOARD WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 173,000.

NHTSA ID
11360703
Incident
Aug 7, 2020
Mileage
173,000 mi
Airbags
Filed May 19, 2020

SERVICE AIR BAG POPPED UP ON DISPLAY. NO DAMAGE HAD BEEN DONE AND IT SHOWED UP ONE DAY BUT THEN IT WOULD GO OFF AFTER I STARTED DRIVING THROUGH THE NEIGHBORHOOD AT LOW SPEEDS. NEXT TIME I TURNED IT ON IT WASN'T ON THE DASH AT ALL. IT CAME BACK THE NEXT DAY AND THEN IT HAS NOT TURNED OFF AT ALL WHILE THE CAR IS ON. WAS NOT SURE IF THERE WERE ANY RECALLS ON IT BUT NONE WERE FOUND. IN THE PAST BOTH OF MY SUBARUS HAS THIS SAME SERVICE SIGN POP UP AND BOTH WERE RECALLED. *TR

NHTSA ID
11325161
Incident
May 4, 2020
Mileage
204,000 mi
Airbags
Filed Aug 6, 2019

SERVICE AIRBAG LIGHT IS ON.I JUST PURCHASED THE SUBURBAN.

NHTSA ID
11241928
Incident
Aug 1, 2019
Mileage
188,000 mi
AirbagsBrakes
Filed Sep 9, 2014
Crash reported3 injuries reported

TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. WHILE DRIVING 10 MPH, THE BRAKES FAILED TO RESPOND. ANOTHER VEHICLE, TRAVELING APPROXIMATELY 50 MPH, CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES. THE CONTACT STATED THAT TWO PASSENGERS IN THE OTHER VEHICLE SUSTAINED MAJOR INJURIES. A POLICE REPORT WAS FILED AND MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

NHTSA ID
10631783
Incident
Mar 15, 2013
Mileage
50,000 mi
AirbagsBody & structure
Filed Aug 3, 2014
Crash reported4 injuries reported

I WAS DRIVING MY FRIEND TO WORK IN OK 4/30/14.. I HAVE NO RECOLLECTION OF WHAT INSTIGATED OUR HEAD ON COLLISION BUT I HAVE SEVERAL INJURIES, HAD TO CUT OUT OF THE DASHBOARD AND AIRLIFTED TO OU MEDICAL CTR. IN OK CITY.. SHATTERED ANKLES/FEET, BROKEN NECK INCLUDING SUSTAINABLE FACET DISRUPTION THAT IS PERMANENT AND 8 BROKEN RIBS COMBINED BOTH R & L DUE TO SEVERE IMPACT WITH OUT ANY AIRBAG DEPLOYMENT. ASHERBRIDGECRASH.COM AND I WAS IN THE WHITE SUBURBAN. *TR

NHTSA ID
10618448
Incident
Apr 30, 2014
Mileage
200,000 mi
Airbags
Filed Oct 15, 2010

TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT WAS STARTING THE VEHICLE WHEN THE AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE IN THE PROCESS OF DIAGNOSING THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 124,000.

NHTSA ID
10360647
Incident
Oct 11, 2010
Mileage
124,000 mi
AirbagsBody & structureSeat belts
Filed Feb 4, 2010
Crash reported4 injuries reported

2003 CHEVY SUBURBAN 4WD ROLLOVER RESULTING IN ROOF COMPACTING AND SEAT BELTS FAILING, 3 MAJOR INJURIES;: ALL WEARING SEATBELTS: DRIVER: ROAD BURN, CUT'S, BRUISES, BROKEN RIB. FRONT PASSENGER: SEVERE, TRAUMATIC BRAIN INJURY, C2, STAGE 3 SPINAL FRACTURE. WINDOW'S BROKE OUT & CAR LANDED ON RIGHT ARM RESULTING IN ELBOW DISLOCATION, FRACTURE AND MUSCLES TORN FROM THE BONE; BROKEN RIB. 2ND SEAT PASSENGER: 1/2 THROWN OUT OF THE CAR SUSTAINING 3 SPINAL FXS, RIB FX., SCAPULA FX. AND ROAD BURN. 3RD SEAT PASSENGER: THROWN FROM THE VEHICLE INTO THE FAST LANE ON ONCOMING TRAFFIC. SUSTAINING HEAD INJURY, BILATERAL COLLARBONE FRACTURE'S, SCAPULA FX. AND ROAD BURN. CHEVY SUBURBAN'S CANNOT WITHSTAND A ROLLOVER AND CHEVY WAS AWARE OF THIS. WE HAVE NOT BEEN GIVEN OUR CONSTITUTIONAL RIGHT TO A COURT TRIAL. IMPEACH OBAMA OBAMA & HIS CIRCUS FOR DEFYING OUR U.S. CONSTITUTION! *TR

NHTSA ID
10304978
Incident
May 13, 2007
Airbags
Filed Sep 22, 2008

TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. EVER SINCE THE VEHICLE WAS PURCHASED, THE AIR BAG LIGHT CONTINUOUSLY FLASHES. THE CONTACT ATTEMPTED TO RETURN THE VEHICLE, BUT WAS UNSUCCESSFUL. THE CURRENT AND FAILURE MILEAGES WERE 120,722.

NHTSA ID
10243114
Incident
Sep 16, 2008
Mileage
120,722 mi
AirbagsDriver assistanceSeat belts
Filed Feb 27, 2008
Crash reported4 injuries reported

VEHICLE: 2003 CHEVY SUBURBAN CRASH: AS VEHICLE WAS SLOWING DOWN TO AN APPROACHING INTERSECTION WITH A STOP SIGN (IN A NEIGHBORHOOD) SPEED LIMIT APPROX 25, THE VEHICLE SUDDENLY ACCELERATED TO HIGH RATE OF SPEED (CRUISE CONTROL ACTIVATED) CAUSING DRIVER LOSS OF CONTROL, VEHICLE LEFT THE ROAD HITTING A MAILBOX, TELEPHONE POLE AND FINAL IMPACT (T-BONED) WITH A PARKED FORD F150 EXTRA CAB PICKUP TRUCK SITTING IN A DRIVEWAY WITH A LAWN TRAILER ATTACHED. SUBURBAN ENGINE CONTINUED TO ACCELERATE AFTER IMPACT PUSHING BOTH VEHICLES (AND THE TRAILER) APPROXIMATELY 50 FEET. NO AIR-BAG DEPLOYMENTS EVEN THOUGH FRONT BUMPER WAS IN THE INTERIOR OF THE PICKUP TRUCK AND SEAT BELTS DID NOT LOCK OR HOLD. BOTH VEHICLES TOTAL LOSS INJURIES: ALL 4 PASSENGERS IN THE VEHICLE SUSTAINED MINOR INJURIES DRIVER - BROKEN NOSE FROM MIRROR KNOCKED INTO THE VEHICLE FROM IMPACT WITH TELEPHONE POLE, SEVERE CHEST/ABDOMEN BRUISING CONTACT WITH STEERING WHEEL, MULTIPLE CUTS AND ABRASIONS FROM FLYING DEBRIS & GLASS. PASSENGER BACK LEFT - CUTS & ABRASIONS FROM GLASS & DEBRIS AND BRUISING FRONT PASSENGER - DEEP TISSUE/BONE BRUISING ON BOTH LEGS,AND RIGHT KNEE, BRUISING ON BOTH ARMS AND CHEST. PASSENGER BACK RIGHT - BRUISING ON KNEES AND FEET. *TR

NHTSA ID
10219340
Incident
Feb 6, 2008
Mileage
121,176 mi
Airbags
Filed May 16, 2007

TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. WHILE DRIVING 65 MPH, THE CONTACT HEARD A LOUD NOISE INSIDE THE VEHICLE AND THE SERVICE AIR BAG LIGHT ILLUMINATED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE ENGINE SIZE AND # OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 55,000.

NHTSA ID
10190868
Incident
May 14, 2007
Mileage
55,000 mi
Airbags
Filed May 30, 2006
2 injuries reported

NONMOVING AIR BAG DEPLOYMENT UPON ENGINE START. 2003 CHEVROLET SUBURBAN Z71, VIN: [XXX]VEHICLE MILEAGE: 37,802. WE LOADED THE CHILDREN (FOUR CHILDREN UNDER THREE YEARS OF AGE) INTO THE VEHICLE WHILE PARKED IN THE GARAGE, AND I PULLED THE VEHICLE OUT OF THE GARAGE AND ONTO THE DRIVEWAY. THEN, I TURNED THE ENGINE OFF TO WAIT FOR MY WIFE, WHILE SHE GATHERED A FEW FINAL ITEMS FOR OUR PICNIC. WITHIN A SHORT TIME, MY WIFE OPENED THE REAR LIFT GATE TO PLACE A STROLLER IN THE REAR OF THE VEHICLE (THIS CANNOT BE ACCOMPLISHED WITH THE VEHICLE INSIDE THE GARAGE IT MUST BE PULLED OUT ONTO THE DRIVEWAY, AT LEAST PARTIALLY, IN ORDER TO ACCOMPLISH THIS TASK). MY WIFE ENTERED THE VEHICLE AND SAT IN THE FRONT PASSENGER SEAT. I WAS ALREADY IN THE DRIVER SEAT WITH THE KEY IN THE IGNITION AND THE TRANSMISSION IN PARK. I TURNED THE KEY TO START THE ENGINE AND EXPERIENCED AN IMMEDIATE DEPLOYMENT OF ALL FOUR AIRBAGS INSTALLED IN THE VEHICLE (STEERING WHEEL, PASSENGER DASHBOARD, AND SIDE-IMPACT BAGS ON THE DOOR-SIDE OF BOTH THE DRIVER SEAT AND FRONT PASSENGER SEAT). *NM UPDATED 07/16/02012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
10158597
Incident
May 13, 2006
Mileage
37,802 mi
Airbags
Filed May 23, 2006
2 injuries reported

2003 SUBURBAN AIR BAGS DEPLOYED WHEN ENGINE WAS STARTED. *TS *JB

NHTSA ID
10158406
Incident
May 13, 2006
Mileage
37,802 mi
Airbags
Filed May 16, 2005
Crash reported

DT: VEHICLE WAS IN AN ACCIDENT AT 5000 MILES, AND NOW THE AIR BAG LIGHT KEEPS COMING ON. CHEVY FIXED IT 3 TIMES, AND IT STILL KEEPS COMING ON. THE LAST TIME, THEY REPLACED EVERYTHING TO DO WITH THE AIR BAGS. AT FIRST GM SAID THE AIR BAG DEFECT HAD NOTHING TO DO WITH THE ACCIDENT THAT IT WAS A MANUFACTURERS DEFECT, AND NOW THEY SAY IT IS BECAUSE OF THE ACCIDENT. IT IS VERY UNSAFE. IN ADDITION, THE PASSENGER AND MIDDLE FRONT SEATBELTS REQUIRE AN EXTENSION BECAUSE THEY ARE TOO SHORT, AND SO IT IS UNSAFE. *TT

NHTSA ID
10121088
Incident
Jul 1, 2003
Mileage
5,000 mi
Airbags
Filed Oct 27, 2004

WHILE DRIVING AT ANY SPEED AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATES ON THE DASH BOARD. AS A RESULT THE AIR BAGS BECAME INOPERATIVE AND WOULDN'T DEPLOY WHEN NEEDED. DEALERSHIP REPLACED EVERY AIR BAG COMPONENT, BUT THE PROBLEM RECURRED. *AK *NM

NHTSA ID
10094499
Incident
Sep 28, 2004
Mileage
18,250 mi
Airbags
Filed Sep 30, 2004

AIRBAG LIGHT CAME ON AND OFF. AFTER 10,000 MILES CONSUMER TOOK THE VEHICLE TO THE DEALER, AND THEY WERE UNABLE TO REPAIR VEHICLE. CURRENTLY, THEY WERE TELLING THE CONSUMER THAT THEY WERE GOING TO REPLACE THE SENSOR AND DIAGNOSTIC MODULE. THE PARTS WERE ON ORDER. THIS PROBLEM OCCURRED 3 WEEKS AFTER THE VEHICLE WAS PURCHASED WITH 23,000 MILES ON IT. *AK

NHTSA ID
10094714
Incident
Sep 30, 2004
Mileage
10,000 mi
Airbags
Filed Jul 15, 2004
Crash reported1 injury reported

THE CONSUMER WAS INVOLVED IN AN ACCIDENT WHERE IT WAS HIT FROM THE FRONT DRIVER SIDE, THE IMPACT CAUSED THE VEHICLE TO HIT A TELEPHONE POLE HEAD ON. THE AIR BAGS DID NOT DEPLOY. *JB

NHTSA ID
10082050
Incident
Jul 14, 2004
Mileage
5,900 mi
AirbagsElectrical
Filed Jul 14, 2004

CONSUMER NOTICED A WIRE BURNING SMELL, AND AIR BAG INDICATOR SERVICE LIGHT STARTED FLASHING. *AK

NHTSA ID
10081993
Incident
Jul 14, 2004
Airbags
Filed Feb 19, 2004

THE DEALER HAS MADE 21 ATTEMPTS TO REPAIR THE AIRBAG , HOWEVER THE LIGHT CONTINUED TO ILLUMINATE. *JB GM AGREED TO REPLACE THE VEHICLE FOR A MILEAGE FEE. *JB

NHTSA ID
10054182
Incident
Sep 14, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .