RoadVitals

2003 Chevrolet Suburban Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Feb 11, 2008
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 301 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2003 Chevrolet Suburban submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

Shown in the owner’s own words, exactly as filed

ElectricalInterior & seats
Filed Feb 11, 2008

THE ISSUE STARTED WITH THE DRIVERS MEMORY SEAT NOT REMEMBERING THE SEAT POSITION AND THE EASY EXIT PUSHED THE SEAT FORWARD IN TO THE STEERING WHEEL INSTEAD OF BACK. THEN CAME THE ISSUE WITH THE SPEEDOMETER. I RECEIVED THE LETTER IDENTIFYING THIS PROBLEM HOWEVER LIKE SO MANY OTHER PEOPLE MY VEHICLE HAS MORE THAN 70,000 MILES AND ALTHOUGH IT HAS BEEN IDENTIFIED AS A PROBLEM GM WILL NOT CONSIDER IT A RECALL AND I WOULD HAVE TO PAY TO HAVE IT FIXED. THIS IS OBVIOUSLY A WIDE SPREAD PROBLEM THAT GM SHOULD FIX FREE OF CHARGE NO MATTER THE MILEAGE. MY HUSBAND ALSO HAS THE SAME ISSUE WITH HIS 2005 3/4 TON SILVERADO. *TR

NHTSA ID
10217633
Incident
Jan 14, 2007
Body & structureInterior & seatsSteering
Filed Jan 20, 2008

1. 2003 SUBURBAN Z71 , RATTLE AND CLUNK IN STEERING COLUMN, NOTHING LOOSE IN THE STEERING JUST CLUNKING NOISE WHILE DRIVING. THE STEERING SHAFT HAS BEEN REPLACED 3 TIMES. 2. SECOND ROW MIDDLE SEAT BELT FAILED TO RETRACT AND UNABLE TO FASTEN BELT WITHOUT FORCE. CORRECTED 3. LATCHES LOCATED ON THE BACK OF THE SECOND ROW SEATS TO HOLD UP THE THIRD ROW FLOOR BOARDS WHEN USING THIRD ROW HAVE BROKEN NUMEROUS TIMES (LATCHES ARE PLASTIC WHICH MAKES NO SENSE) 4. PAINT ON THE REAR BUMPER AND LEFT BY GAS TANK FILL RUSTED (THIS WAS CORRECTED) 5. DRIVER SEAT MOTOR RUNS AFTER VEHICLE TURNED OFF. THIS HAS BEEN BROUGHT TO THE DEALERS ATTENTION MANY TIMES AND THEY WERE UNABLE TO DUPLICATE PROBLEM. 6. REAR ACCESS DOOR WEATHER STRIPING STRETCHED. 7. TRUCK FAILED TO START FOR NUMEROUS REASONS OTHER THEN DEAD BATTERY. FUEL TANK PUMP MODULE WENT BAD. CRANK SHAFT POSITION SENSOR WENT BAD. THE MOST RECENT OF 1/20/07 HAS NOT YET BEEN DETERMINED. THIS IS A MAJOR PROBLEM AS THE TRUCK IS NOT RELIABLE. INFACT MY 1994 FORD EXPLORER IS MORE RELIABLE THEN THIS TRUCK PROBLEMS BEGAN IN 2003, STARTING WITH 2ND ROW SEAT BELT ISSUES 8. EXCESSIVE SQUEAKING FROM FRONT END, NUMEROUS COMPLAINTS MADE TO DEALER, BELTS REPLACED AND PULLEYS CLEANED SEVERAL TIMES THEN PULLEYS READJUSTED. 9. LEFT REAR DOOR FAILED TO OPEN. *TR

NHTSA ID
10215468
Incident
Sep 23, 2003
Mileage
5,900 mi
ElectricalInterior & seats
Filed Mar 28, 2007

THE 2003 CHEVY SUBURBAN HAS AN INTERMITTENT, RECURRING ISSUE WITH THE CLUSTER THAT CAUSES IT TO SHORT OUT. THERE ARE MANY EXAMPLES OF THIS PROBLEM FROM OTHER CUSTOMERS LISTED ON THE INTERNET. IN MY PERSONAL EXPERIENCE, THIS PROBLEM RESULTS IN ELECTRONIC FAILURES THAT PRESENT THEMSELVES IN THESE WAYS: 1) THE SPEEDOMETER EITHER FAILS TO OPERATE OR DISPLAYS THE MAX SPEED. 2) WHEN TURNING OFF THE VEHICLE, THE RADIO WILL AUTOMATICALLY TURN ON AND BEGIN PLAYING AS YOUR EXITING THE VEHICLE 3) WHEN PLACING THE KEY IN THE IGNITION, THE AUTOMATIC SEAT WILL BEGIN MOVING BY ITSELF, DOES NOT REMEMBER THE PREVIOUS SETTINGS AND WILL FORCE YOU INTO THE STEERING WHEEL. I COULD NOT STOP THE SEAT FROM JAMMING ME INTO THE STEERING WHEEL. WHEN I CONTACTED THE DEALERSHIP, THEY KNEW EXACTLY WHAT THE PROBLEM WAS WITHOUT EVEN LOOKING AT THE CAR. THE REASON THEY KNOW ABOUT IT IS BECAUSE THEY HAVE REPLACED SO MANY OF THEM ALREADY. WHEN I CONTACTED GM, ALL THEY WOULD DO IS OFFER ME A ONE TIME SERVICE OF $200 WHICH WOULD NOT APPLY TO FIXING THE FAULTY CLUSTER. *JB

NHTSA ID
10186415
Incident
Aug 1, 2006
Mileage
55,000 mi
ElectricalInterior & seats
Filed Sep 6, 2006

DT*: THE CONTACT STATED THE VEHICLE HAD KEYLESS ENTRY AND THE POWER SUPPLY FAILED, WHICH RESULTED IN NO WAY TO GET IN OR OUT OF THE VEHICLE. THE CONTACT EXPRESSED CONCERN THAT IF SOMEONE WAS TO BE INSIDE THE VEHICLE WHEN THE POWER SUPPLY FAILED, THEY WOULD NOT BE ABLE TO EXIT THE VEHICLE AND COULD CAUSE A LIFE THREATENING CONCERN.

NHTSA ID
10167515
Incident
Jul 1, 2006
Mileage
14,000 mi
Driver assistanceInterior & seats
Filed Nov 29, 2005

DT: CONTACT STATED WHILE DRIVING THE SPEEDOMETER MALFUNCTIONED, AND AT DIFFERENT SPEEDS IT STUCK. THIS OCCURRED MORE FREQUENTLY WHEN IT WAS HOT OUTSIDE OR WHEN THE CLUSTER PANEL HEATED UP. *AK

NHTSA ID
10143955
Incident
Sep 15, 2005
Interior & seats
Filed Jan 24, 2005
Fire reported

I WAS DRIVING ABOUT 45 MPH ON A 2 LANE ROAD WHEN SMOKE STARTED COMING FROM THE DEFROST VENT. SMOKE INCREASED OVER THE NEXT 45 SECONDS. I WAS NOT ABLE TO PULL OVER DUE TO LARGE DITCHES ON EITHER SIDE OF THE ROAD AND RUSH HOUR TRAFFIC. ENGINE DIED AFTER 35 SECONDS OF SMOKE. I WAS ABLE TO TURN A CORNER AND GET OFF THE ROAD. AFTER EXITING THE TRUCK A FIRE CONSUMED THE ENTIRE TRUCK THE FIRE DEPARTMENT CAME 10 MIN LATER AND PUT OUT THE FLAMES. THE ASST. FIRE CHIEF MENTIONED THE FIRE STARTED IN THE HEATING VENT SYSTEM. I CAN PROVIDE NAMES AND PHONE NUMBERS OF THE CHIEF UPON REQUEST. THE TRUCK WAS A TOTAL LOSS. TO DATE MY INSURANCE COMPANY HAS TAKEN ONE WEEK TO RETRIEVE THE TRUCK FROM THE IMPOUND LOT AND CHEVY'S PRODUCT LIABILITY DIVISION HAS NOT HELP WITH ANY EXPENSES INCURRED BY MYSELF INCLUDING $3,800.00 IN TOOL PURCHASES WHICH WERE DESTROYED IN THE FIRE. HELP GETTING A NEW TRUCK OR CAR RENTAL EXPENSES. MY INSURANCE ONLY PAYS 30 PER DAY MY COST ON A TRUCK IS 55.PER DAY. THE CHEVY'S PRODUCT LIABILITY HAS BEEN RUDE AND VERY MATTER OF FACT SPEAKING THAT THE WILL ONLY COVER THE NADA VALUE ON MY TRUCK REGARDLESS OF WHAT THE NOTE IS WITH MY BANK. ANY EXPENSES INCURRED WILL ONLY BE LIMITED TO WHAT THE INSURANCE COMPANY PAYS. ON BOTH TOOLS AND AUTO. *NM

NHTSA ID
10107843
Incident
Jan 14, 2005
Interior & seats
Filed Jun 16, 2004

WHILE DRIVING 40 MPH DRIVER'S SEAT DROPPED BACK. DEALER STATED THEY COULD NOT DUPLICATE THE PROBLEM. *AK

NHTSA ID
10079320
Incident
May 27, 2004
Mileage
3,800 mi
Interior & seats
Filed Feb 22, 2004

THERE IS A SERIOUS DESIGN FLAW IN THE WAY THE 2002 CHEVY SUBURBAN IS MANUFACTURED. WORK WITH ME....IF YOU HAVE A CAR SEAT, WHICH MOST EVERYONE DOES IF THEY OWN A SUBURBAN, AND IT IS BEHIND THE PASSENGER SEAT...YOU CAN'T GET TO THE THIRD REAR SEAT, BECAUSE YOU WOULD HAVE TO MOVE THE CAR SEAT EVERY TIME YOU WANTED TO ACCESS THE THIRD SEAT. SO WE THOUGHT IN ORDER TO ACCESS THE REAR THIRD SEAT WE WOULD JUST MOVE THE CAR SEAT BEHIND THE DRIVER'S SEAT, HOWEVER THERE IS NO LATCH MECHANISM LOCATED THERE. *JB APPARENTLY WE ONLY HAVE LATCH IN THE SECOND SEAT IN THE MIDDLE AND BEHIND. *JB THE PASSENGER SEAT. I HAVE OWNED THREE SUBURBANS AND PURCHASED OUR NEW ONE IN 2003 SPECIFICALLY FOR THE LATCH UPGRADE.

NHTSA ID
10058718
Incident
Dec 27, 2003
Interior & seats
Filed Dec 15, 2003

PROBLEMS WITH REAR PASSENGER SEATS ON A 2003 Z71 SUBURBAN.*MR THE SAFETY PATROL WAS UNABLE TO PROPERLY PUT THE CHILD SAFETY SEAT INTO THE VEHICLE BECAUSE OF THE WAY THE LATCH SYSTEM WAS DESIGNED. THE CONSUMER WAS CONCERNED WITH THE SAFETY OF HER CHILDREN. IT WAS EXPLAINED TO THE CONSUMER THAT IT WAS ILLEGAL TO PLACE A CAR SEAT IN FRONT OF ANYTHING THAT PULLS DOWN, THE REAR CENTER SEAT CONTAINED A DRINK HOLDER/ARM REST AND THE REAR PASSENGER SEAT ONLY SLID FORWARD FOR ACCESS TO THE REAR THIRD SEAT. *CB *JB

NHTSA ID
10051887

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .