2002 Chevrolet Suburban Airbags Problems

The contact owned a 2002 Chevrolet Suburban. The contact stated that while driving at 40 mph, there were cicadas flying towards the front driver side windshield that obstructed the contact's visibility which caused the contact to crash into a utility pole. The air bags did not deploy. The contact was transported to the hospital by ambulance for injuries sustained. A police report was filed. The vehicle was first towed to a towing yard then towed to an auto body shop where the insurance company deemed it totaled. The manufacturer was made aware of the failure and had sent out a field representative to inspect the vehicle and retrieved the event data recorder from the vehicle. The failure mileage was 260,000.

NHTSA ID

11423984

Incident

Jun 1, 2021

Mileage

260,000 mi

CHRYSLER CANNOT FIND THE FUEL RAIL IN US OR CANADA. I CANT WALK AND HAD I NOT GOTTEN DISABLED AND HAD TO GO TO CANADA, AT FAMILIES DUE TO CHILD AND I BEING ASSAULTED AND INJURED. HAVE GOVERNMENT DOCUMENTS SHOWING WE ENTERED COUNTRY DUE TO STATEMENT ABOVE. CAR NOT USED, GARAGED FOR SEVERAL YEARS BUT TURNED ON PERIODICALLY SO CAR WOULD NOT DIE AND FLUIDS CHANGED. WOULD HAVE FILED THE LEMON LAW BACK THEN! I AM LOOKING INTO ARBITRATION ,FTC OR MEDIA. I HAVE CONTACTED MECHANICS FOR RECEIPTS AND TESTIMONY. DUE TO ENGINE LIGHT NEVER GOING OFF , AIR BAG LIGHT,AND GEARS WOULD SWITCH THEMSELVES AND ALL DIALS WOULD GO CRAZY ALL THIS WORK HAS BEEN DONE: NEW COMPUTER STARTER CATALYTIC CONVERTER EVAP LEAKS, CHANGED PARTS NO BREAKS WHILE DRIVING, BREAKLINE BROKE GAS CAP, SENSORS MUFFLER TIRES 4 NEW BATTERY PLUS, PLUS, PLUS NOW NO PART, FUEL RAIL DISCONTINUED. CAR CAN GO ON FIRE IF DRIVEN. CAR ONLY HAS 65,000 ORIGINAL MILED CHRYSLER CUST. SVC, TOLD ME TO SELL IT TO SOMEONE ELSE. FUEL RAIL DISCONTINUED , SO THEY WILL GO ON FIRE?? OR SELL FOR SCRAP? CARS ARE SUPPOSED TO LAST MORE THAN 65,000.THIS IS NEGLIGENCE AND U HAVE ENDANGERED MY FAMILY MORE THAN ONCE. MECHANIC SAID LUCKY , CANT DRIVE AT ALL. IN PKG LOT. CANT WALK, NEED CAR. TRADE IT FOR ONE OF SIMILAR VALUE AND MILEAGE. SPENT NEARLY 7,000. FIXING. NOW DISABLED AND DONT HAVE MONEY. ALSO EXPECT REFUND FOR RADIO RECALL.

NHTSA ID

11124142

Incident

Aug 23, 2018

Mileage

65,000 mi

THE CIRCUIT BOARD UNDER THE DRIVERS SEAT SHORTED OUT AND CAUGHT ON FIRE WHILE THE CAR WAS OCCUPIED.

NHTSA ID

10852850

Incident

Sep 26, 2015

Mileage

200,000 mi

I PURCHASE A 2002 CHEVY SUBURBAN ON 7/2/05 IN DELAWARE COUNTY FROM A DEALERSHIP. WE DROVE THE CAR TO OUR HOUSE IN MONTGOMERY COUNTY AND THE CAR DIDN'T MOVE FROM THE HOUSE UNTIL 7/4/05. ON 7/4/05 MY FIANCE DROVE THE CAR TO WORK AND THE TIRE EXPLODED FROM THE LEFT FRONT OF THE CAR ON THE WAY. THE CAR HIT THE BARRIER ON THE RIGHT SIDE AND BOUNCED OFF AND THEN PROCEEDED TO HIT THE LEFT SIDE BARRIER WERE IT CAME TO A STOP. THE TIRE WAS NOT RECOVERABLE. ALSO THE AIR BAG NEVER DEPLOYED. THE ACCIDENT HAPPEN GOING NORTH ON 309 IN BUCKS COUNTY ON A STRAIGHT UPHILL GRADIENT. THE CONDITIONS OF THE ROAD AND WEATHER WERE DRY. THERE IS A POLICE REPORT ON THE INCIDENT STATING ACCIDENT HAPPEN DUE TO TIRE FAILURE. ACCORDING TO THE INSPECTION STICKER THE TIRE WAS REMOVED AND INSPECTED BY THE DEALERSHIP. WE HAVE BEEN TRYING TO GET THIS SETTLED WITH THE DEALERSHIP FOR THE PAST YEAR, SINCE WE ONLY HAD THE CAR FOR A LITTLE MORE THEN A DAY. THERE RESPONSE WAS AND STILL IS THAT THERE IS NOTHING THEY CAN DO TO HELP. THE ESTIMATE WE RECEIVED FROM THE BODY SHOP WAS FOR $22,000 THEREFORE THE CAR WAS TOTALED AND IS CURRENTLY SITTING IN MY DRIVEWAY. THE TIRE WAS A GOODYEAR WRANGLER P265/70R17. *JB

NHTSA ID

10166405

Incident

Jul 4, 2005

Mileage

49,149 mi

BRAKE PEDAL FAILED TO RELEASE CRUISE. BRAKES FAILED ALTOGETHER CAUSING BRAKES TO GO TO THE FLOOR, SUBSEQUENTLY VEHICLE HAD TO BE DRIVEN OFF ROAD TOWARD TRAFFIC BRINGING ABOUT LOSS OF CONTROL OF VEHICLE CAUSING CRASH INTO ANOTHER VEHICLE ON HIGHWAY AND HITTING A TELEPHONE POLE. VEHICLE WAS TOTALED.

NHTSA ID

10127611

Incident

Jul 2, 2005

Mileage

117,000 mi

DT: HUSBAND HAD AN ACCIDENT, CAR PULLED OUT IN FRONT OF HIM AND HIT THEM ON DRIVER AND BACK SEAT PASSENGER SIDE HEAD. UPON IMPACT, AIR BAG DID NOT DEPLOY.*AK

NHTSA ID

10121922

Incident

May 14, 2005

Mileage

71,000 mi

ON SUNDAY, MARCH 20, 2005, A DISTRACTED DRIVER FAILED TO NOTICE A RED TRAFFIC LIGHT AND SLAMMED INTO MY 2002 SUBURBAN AT 40-45 MPH AS I DROVE THROUGH AN INTERSECTION IN MY HOMETOWN. MY VEHICLE TOOK A DIRECT, FEROCIOUS HIT ON THE DRIVER'S-SIDE FRONT DOOR, BUT THE SIDE-IMPACT AIR BAG DID NOT DEPLOY.

NHTSA ID

10114832

Incident

Mar 20, 2005

Mileage

72,000 mi

THE CONSUMER WAS INVOLVED IN AN ACCIDENT. THE CONSUMER WAS DRIVING ABOUT 60 MPH AND REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. ALSO THE SEAT BELTS DID NOT HOLD THE DRIVER AND PASSENGER CAUSING THEM TO GO FORWARD INTO THE WINDSHIELD. PROVIDE FURTHER DETAILS. *JB

NHTSA ID

10108747

Incident

Nov 11, 2004

Mileage

58,000 mi

I WAS HIT ON THE HEAD INSIDE MY 2002 SUBURBAN, WEARING MY SEAT BELT AT 48 MPH BY AN ONCOMING MAZDA MIATA. MY STEERING COLUMN COLLAPSED, I WENT INTO ONCOMING 3 LANES OF TRAFFIC, WENT UP A CURB, WENT THROUGH A BRICK RETAINING WALL, AND HIT A TELEPHONE POLE. MY AIRBAG DID NOT DEPLOY ON ANY OF THE 3 IMPACTS. WHY? ALSO, MY DRIVER?S SEAT CAME OFF THE TRACK. *LA

NHTSA ID

10041031

Incident

Jan 7, 2003

Mileage

20,000 mi

WHILE DRIVING AT 45 MPH VEHICLE WAS FORCED OFF OF THE ROAD INTO ONCOMING TRAFFIC. CONSUMER SWERVED TO AVOID A HEAD ON COLLISION WITH ANOTHER VEHICLE. THIS ACTION CAUSED THE VEHICLE TO CRASH THROUGH A FENCE, RUN INTO A DITCH, AND COLLIDE HEAD ON WITH AN OAK TREE. SEAT BELTS WERE WORN, BUT AT THE TIME OF THE IMPACT, THE LATCH CAME APART. VEHICLE WAS EQUIPPED WITH FRONT AND SIDE AIR AIR BAGS. UPON IMPACT, THEY DID NOT DEPLOY. CONSUMER'S KNEE WAS BROKEN, AND HE SUFFERED A CONCUSSION. POLICE AND MEDICAL HELP DID ARRIVE ON THE SCENE. MANUFACTURER AND THE DEALER HAVE BEEN NOTIFIED OF THE INCIDENT. *AK

NHTSA ID

10039711

Incident

Aug 27, 2003

Mileage

30,000 mi

VEHICLE SUDDENLY ACCELERATED WHILE IN CARPORT, CRASHING THROUGH A FENCE AND COLLIDING WITH A HOUSE. A BYSTANDER SUSTAINED SEVERE FACIAL INJURIES AS A RESULT. NEITHER THE FRONT DRIVER OR PASSENGER AIR BAGS DEPLOYED. *NLM

NHTSA ID

10017233

Incident

Apr 15, 2003

WHILE DRIVING 25 MPH, VEHICLE WAS INVOLVED IN A COLLISION IN WHICH THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY, CAUSING INJURIES.*AK THE VEHICLE WAS HIT BROAD SIDE ON THE PASSENGER SIDE. IT FLIPPED ON THE DRIVERS SIDE AND SLID 39 FEET. THE DRIVER RECEIVED SEVERE LACERATIONS TO THE BACK AREA BY SHATTERED GLASS. THE PASSENGER HAS WHIPLASH AND A SMALL CONTUSION TO THE HEAD WITH BRUISES. *JG

NHTSA ID

8014168

Incident

Jul 16, 2002