Owner-reported complaints naming the body or structure system, filed with NHTSA
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Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2008 Chevrolet Suburban submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 30 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 30, in the owner's own words
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED ON THE DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAG COMPARTMENT. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 84,000.
I HAVE A 2008 CHEVROLET SUBURBAN AND THERE IS A LARGE CRACK ACROSS THE PASSENGER SIDE OF THE DASH. I AM NOT SURE WHAT CAUSED IT. UPON READING EMAILS ON THIS AND OTHER WEBSITES, IT APPEARS THAT I AM NOT ALONE WITH THE PROBLEM. *TR
DASH BOARD CRACKING AND SPLITTING APART IN MULTIPLE LOCATIONS// IT STARTED OFF SMALL, AND IS CONTINUING HEADING FOR THE GAUGE CLUSTER.~~~ON THE OPPOSITE SIDE IT HAS COMPLETED A SPLIT FROM THE DEFROSTER DUCTING TO THE PASSENGER FRONT AIR BAG COVER.
THE DASHBOARD IS CRACKING AND IM WORRIED IT WILL AFFECT AIRBAG. IT CONTINUES TO GET LOOSER BY THE DAY.
FRONT DASHBOARD HAS CRACKED AND SEPARATED INTO PIECES. THE PIECES FLY AROUND INTERIOR OF VEHICLE WHEN DRIVING. *TR
DASH BOARD HAS BEEN CRACKING OVER THE LAST 3 YEARS. EVEN THOUGH A SUN BLOCKER SCREEN HAS BEEN USED. OIL HAS BEEN USED WEEKLY SO THAT IT DOES NOT DRY OUT , WHEN I WASH IT. BUT IT STARTED CRACKING MORE AND MORE. NOW THE CRACKS ARE WHERE THE AIRBAGS ARE. I HAVE REPORTED IT TO THE COMPANY LAST YEAR BUT NO RESPONSE
DASHBOARD HAS COMPLETELY FALLEN APART AND IT IS BROKEN INTO PIECES. IF THE AIRBAGS DEPLOY (WHICH AIRBAGS ARE ALSO A RECALL), THIS PIECES OF DASHBOARD CAN BE DEADLY PROJECTILES TO MY FAMILY. THE DASHBOARD STARTED COMING APART SINCE 2010. I USE MY VEHICLE DAILY.
IN 2008 IT WAS HARD FINDING A SUBURBAN AS A LOT OF DEALERSHIPS CLOSED ALREADY. SO I FOUND A DEALERSHIP IN GLENDALE CALIFORNIA. IT WAS FAR FROM WHERE I LIVED. WHEN I WAS OPENING THE SUNROOF IT STARTED GOING BACK AND FORTH. I COULDN'T BELIEVE IT. II HAD A LONG TRIP HOME AND I WAS HOPING THAT IT WOULD JUST RESOLVE ITSELF BUT IT NEVER DID. I HAVE TOLD CHEVROLET MANY TIMES ABOUT THIS PROBLEM AND YOU WILL FIND MY RECORDS OF HOW MANY TIMES I HAD CALLED THEM TO RESOLVE MY PROBLEM BUT THEY NEVER EVER DID A THING ABOUT IT AND IT IS STILL HAPPENING TO THIS DAY. ALSO I HAD JUST NOTICED A FEW SHORT MONTHS AGO THAT I HAVE FINE LITTLE HAIR CRACKS SHOWING UP ALL OVER MY SUBURBAN. ON THE HOOD AND ON BOTH SIDES OF THE CAR. I WENT TO MARTIN CADILLAC IN WEST LOS ANGELES THAT SERVICES CHEVROLET SUBURBANS AND THEY HAD TOLD ME YOUR CAR WAS PROBABLY REPAINTED UN-BENOIST TO ME. I HAVE HAD OTHER CARS BEFORE THIS ONE THAT I HAVE NOW AND I HAVE NEVER EVER HAD THE FINE LINES OF THE PAINT CRACKING ALL OVER MY CAR AND I CONTACTED CHEVROLET ON THIS AS WELL AND THEY SAID THEY COULD NOT DO ANYTHING FOR ME. I HAVE SEEN PAINT FADING AWAY ON CARS BUT NOT CRACKING AS MY SUBURBAN HAS ALL OVER THE CAR. IN THIS DAY AND AGE, WITH ALL THE SOPHISTICATED TECHNOLOGY AND THE WAY THINGS ARE DONE SO MUCH BETTER NOW THAN EVER BEFORE ON SOMETHINGS BUT NOT EVERYTHING AS I CAN SEE IT ON MY SUBURBAN. I CONTACTED CHEY ON THIS AS WELL AND THEY REFUSE TO GIVE ME ANY HELP ON THIS. I ALSO HAD A PROBLEM WITH MY BRAKES WHEN I GOT THE SUBURBAN. AS I CAME DOWN A STEEP HILL THE BRAKES STARTED TO CAUSE THE WHOLE CAR TO WOBBLE. I KNEW IT WAS THE BRAKES. I TOOK MY FOOT OFF THE BRAKE FOR A MOMENT THE WOBBLING STOPPED THIS WAS WHEN I HAD MY CAR FOR A FEW SHORT MONTHS. MARTIN CADILLAC'S SERVICE MANAGER SAID THE PAINT CRACKING SHOULD NOT HAPPENING MAYBE GLENDALE CALIFORNIA REPAINTED THE CAR. CHEVROLET HAS REFUSED ALL 3 CLAIMS.
BEGAN NOTICING LARGE CRACKS ON DASHBOARD, WHICH HAS CAUSED THE ENTIRE FRONT INSTRUMENT PANEL TO SHIFT. PANEL NOW SAGS 1/4" LOWER ON RIGHT SIDE. CRACKS ARE ALSO SURROUNDING AIRBAG LOCATIONS. SHOULD AIRBAGS DEPLOY, THE PLASTIC COULD BE VERY DANGEROUS (IE, SHRAPNEL) ALSO, ELECTRIC LIFT-GATE HAS FAILED TWICE, FALLING WHILE I AM UNDERNEATH IT. I WAS NOT INJURED. VEHICLE WAS STATIONARY IN BOTH INSTANCES OF THE CRACKS AND THE FAILED LIFT-GATE.
NTSB: 2008 CHEVROLET SUBURBAN: CONSUMER STATED THERE WERE CRACKS IN THE DASHBOARD. *SS
THERE IS A BIG CRACK SPANING THE LENGTH OF THE DRIVER SIDE DASHBOARD. STARTSIN THE CORNER AND OVER THE INSTRUMENT PANEL AND GETTING BIGGER.
TWO LARGE CRACKS IN DASH, ONE OVER INSTRUMENT CLUSTER AND THE OTHER WHERE DASH MEETS AIRBAG. I NOTICED A VERY SMALL CRACK APPROX FOUR YEARS AGO AND HAS NOW GROWN SUBSTANTIALLY. RESEARCHING THIS ON THE INTERNET HAS SHOWN THIS IS A WIDESPREAD PROBLEM WITH THESE VEHICLES, I AM JUST ONE MORE COMPLAINING OF A SERIOUS DESIGN FLAW WITH POSSIBLE SAFETY RAMIFICATIONS.
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS PARKED, THE CONTACT'S WIFE PROCEEDED TO OPEN THE PASSENGER SIDE DOOR FROM THE INSIDE. THE CHROME PAINT ON THE DOOR HANDLE FRACTURED AND CUT HER HAND. NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.......UPDATED 12/30/15 *BF THE CONSUMER STATED AN EXTERIOR DOOR HANDLE, THAT BROKE OFF, HAD TO BE REPLACED. THROUGH RESEACHTHE CONTACT DISCOVERED CHROME PEELING OFF OF THE INTERIOR DOOR CAUSING THE PASSENGER OR DRIVER TO CUT HIS OR HER HAND. UPDATED 2/23/2016*JS *CN
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD DEVELOPED TWO CRACKS. ONE WAS NEAR THE INSTRUMENT CLUSTER AND THE OTHER WAS NEAR THE PASSENGER SIDE AIR BAG. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 120,000. MA 10/25/15
CHROME PLATING ON INTERIOR DOOR HANDLES PEELED OFF FROM THE PLASTIC BASE MATERIAL AND CAUSED FINGER INJURY . *TR
DRIVERS DOOR HAS HAD TROUBLE CLOSING. HINGE WAS STIFF AND CREAKED LOUDLY. SEVERAL ATTEMPTS JUST TOLD NEEDED GREASED. SO WE CONTINUED TO GREASE WHEN NECESSARY AT HOME. KEPT GREASING THE HINGE. FINALLY THE DOOR WOULD NOT SHUT AT ALL AROUND 90,000 PLUS MILES WHEN FIRST NOTICED THE DOOR ISSUE. HAD TO HAVE SOMEONE COME AND HELP CLOSE THE DOOR. THE DOOR TURNED OUT TO BE DEFECTIVE METAL AND NEAR THE HINGE THE METAL HAS TORN ACROSS AND THUS LOWERED THE DOOR TO WHERE IT DOES NOT CLOSE PROPERLY. A SMALL WELD WAS DONE TO HOLD WHILE I PURSUED HELP THROUGH CHEVY TO NO AVAIL AS BY THEN WE WERE OVER 100,000 AND TOLD TOO LATE. I EVEN HAD THE BODY MANAGER TELL THEM NO RUST AROUND HINGE, DEFECTIVE METAL. NOW THE PASSENGER DOOR HAS SAME ISSUE. WINDOWS ARE STARTING TO HAVE TROUBLE CLOSING SINCE DOOR OFF LINE.
2008 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARDS TO THE DISAPPOINTMENT IN THE MANUFACTURER DUE TO NUMEROUS VEHICLE REPAIRS. *SMD THE CONSUMER STATED THE VEHICLE WOULD RUN ROUGH, THE CHECK ENGINE LIGHT ILLUMINATED, THE SERVICE STABILITRAK AND TRACTION CONTROL LIGHTS ILLUMINATED WHEN SOME OF THE CYLINDERS SHUT DOWN, THE LIFTERS WERE NOT PROPERLY LUBRICATED, CAUSING THEM TO FAIL. THE ENGINE CONSUMED LARGE AMOUNTS OF OIL. THERE WERE NOISES COMING FROM THE OIL PAN AND TRANSMISSION AREA, 3 OF THE 4 DOOR LOCKS ACTUATORS WERE REPLACED, THE REAR LIFTGATE BROKE FOR THE 4TH TIME, THE RIGHT RETRACTABLE MIRROR WAS INOPERABLE, THE CRUISE CONTROL WORKED ABOUT 505 OF THE TIME, WHICH WAS PROBABLY TIED THE THROTTLE POSITIONING SENSOR GOING BAD AS WELL. ALSO, THE VEHICLE HAD SIGNIFICANT ELECTRICAL PROBLEM, WHERE CERTAIN LIGHTS WOULD ILLUMINATE ON THE DASHBOARD, THERE WAS AN AUDIBLE CLICKING NOISE, THAT SOUNDED LIKE A RELAY FIRING VERY QUICKLY. *JB
DOOR HANDLES ARE ALL COMING OFF ON EXTERIOR OF VEHICLE ON BOTH OF THE FRONT AND REAR PASSENGER DOORS. *TR
DASH CRACKED AT AIRBAG ON DASH AND ALSO ABOVE DASH CLUSTER. *TR
MY MAIN CONCERN IS THE INTERIOR SILVER COATED DOOR HANDLES IN MY 2008 SUBURBAN. THE COATING HAS SPLINTERED AND IS CUTTING OUR HANDS. THIS SEEMS TO BE AN ISSUE IN THE 2007 AND 2008 MODEL, WHEN I LOOK IT UP ONLINE. I'M WONDERING WHY A RECALL HAS NOT BEEN ISSUED FOR SOMETHING THAT IS DANGEROUS TO ME AND MY CHILDREN? IT IS A PRODUCT THAT WAS MADE POORLY AND THEY ARE HAPPY TO CHARGE ME $200 PER DOOR TO FIX IT! IF USE BROKE A MECHANISM IN THE DOOR HANDLE THEN FINE, BUT I'VE NEVER HAD A METAL DOOR HANDLE PEEL BEFORE! I ALSO HAVE A CRACK IN MY DASHBOARD THAT IS NEAR TO THE PASSENGER AIR BAG, IT IS SLOWLY GROWING. I HAVE A FEELING IF IT WASN'T GARAGE KEPT THAT IT WOULD BE A LOT LARGER THAN IT HAS BECOME. *TR
THERE IS A CRACK ON TOP OF THE DASHBOARD THAT HAS BECOME PROGRESSIVELY LARGER. RECENTLY A SECOND CRACK APPEARED RIGHT OVER THE PASSENGER SIDE AIRBAG. THIS MAY INTERFERE WITH THE DEPLOYMENT OF AIRBAGS. THIS SEEMS TO BE A RECURRING PROBLEM WITH 2007 AND 2008 CHEVY WITH SAME DASHBOARD (TAHOE, SUBURBAN, ET AL.) MODELS. *TR
ALL 4 AUTOMATIC DOOR LOCKING ACTUATORS DO NOT WORK. THE ACTUATORS DO NOT WORK WHEN THE LOCK/UNLOCK BUTTON IS PRESSED ON THE REMOTE. LOCKS DO NOT ACTUATE WHEN THE CAR IS PUT INTO PARK OR WHEN THE SPEED IS ATTAINED THAT IS SET IN THE SYSTEM SETTINGS. THE ONLY WAY TO LOCK/UNLOCK THE DOORS IS TO MANUALLY PUSH OR PULL THE DOOR LOCK. YOU CAN ALSO UNLOCK THE DRIVERS SIDE LOCK BY USING THE KEY. THIS IS UNSAFE. *TR
OUR 2008 SUBURBAN DASH HAS STARTING CRACKING UPON FURTHER REVIEW EXACTLY WHERE MANY OTHERS ARE HAVING THE ISSUES. MY CONCERN IS THAT ONE AREA IS AROUND THE AIR BAGS AND AS IT CONTINUES TO DETERIORATE THERE MAY BE ISSUES WITH SAFETY DEVICE. BASED ON WHAT I HAVE SEEN ACROSS WEB IS THAT IT IS A MALFUNCTION OF THE PRODUCT. *TR
CRACKS ON DASHBOARD NEXT TO PASSENGER AIRBAG AND ABOVE THE INSTRUMENT PANEL ON THE LEFT SIDE RUNNING ACROSS THE HUMP. ALWAYS KEPT IN COVERED GARAGE AND MAINTAINED AS PER MANUFACTURER SUGGESTED CLEANING PROCEDURES. CRACK ON PASSENGER SIDE HAS WIDENED TO THE POINT WHERE THE AIR BAG COVER MAKES A RATTLING NOISE, APPARENTLY DUE TO VIBRATION OF THE WHOLE PART. *TR
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE REAR HATCH LOCK WAS NOT OPERABLE AND THE VEHICLE WAS NOT EQUIPPED WITH A MANUAL RELEASE BUTTON. THE CONTACT WAS CONCERNED THAT IT WOULD BE DIFFICULT TO EXIT THE VEHICLE IN THE EVENT OF AN EMERGENCY OR FIRE. THE DEALER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000 AND THE CURRENT MILEAGE WAS 75,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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