RoadVitals

2010 Chevrolet Suburban Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
52
Latest Feb 4, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
44%
of 117 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2010 Chevrolet Suburban submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 52 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

The 25 most recent of 52, in the owner's own words

AirbagsDriver assistanceExterior lighting
Filed Feb 4, 2024

*From day one of purchase there is a random, frequent loud buzzing/whining through the speakers(with our without the radio on). Dealership had no idea how to fix and Chevrolet said there was no known issue, so no help. *The running lights constantly short out. We continually replace them and they short out again! *We have replaced all four door handles! Cheap chrome plastic is not going to hold up. These should actually be metal to insure holding up! *The tires seem too big since they rub the fender well if you cut sharply to either side. You can actually hear them rubbing on the well as you cut hard to either side! *The dash cracked about five years after we purchased it. We kept it under our carport and this cracking was unacceptable! I called Chevrolet and they said there was no known issue or recall. We continued to ask our dealership to look for recalls on this. *There was a recall on our passenger side airbag. We tried to get it replaced and were told, no they could not. Takata went bankrupt, so sorry, Chevrolet will not replace air bag for you! *After a few years of not being able to use our front seat due to safety issues Chevrolet would not fix(defective airbag), we decided to save and get the airbag and cracked dash replaced on our own. Unacceptable! Proclaimed recalls should be tended to by manufacturer! *The cruise control just stopped working one day early on, no recall--not surprised:( *The fuel tank is cutting off at the pump as we try to put gas into the tank. This is problematic as the vehicle will not run without fuel! Currently fighting with this and contacting dealership to see if they can help at all. Everyone we know who has a Suburban or Tahoe has these same problems! These are all widespread problems/design flaws. Please look into these issues to make a better product!

NHTSA ID
11569806
Incident
Feb 4, 2024
Airbags
Filed Jul 19, 2023

Takata recall. The contact owns a 2010 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not available. The dealer was contacted, and an appointment was scheduled; however, the contact was notified that parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11533269
Incident
Feb 5, 2021
Airbags
Filed Oct 15, 2021

TK Holdings Inc. (“Takata”) has decided that a defect which relates to motor vehicle safety exists in the passenger-side frontal airbag inflators installed as original equipment in certain 2007 to 2014 model year Cadillac Escalade, Escalade ESV, and Escalade EXT vehicles; certain Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, and Tahoe vehicles; and certain GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles. The determination was made that the propellant in these inflators may degrade after long-term exposure to high humidity and temperature cycling, which could cause the inflator to rupture during a deployment. SAFETY RISK:

NHTSA ID
11436869
Incident
Sep 15, 2021
Airbags
Filed Feb 24, 2021

SEVERE DASH CRACKING AROUND AIRBAGS. IF REPAIRED, I'M AFRAID THAT AIRBAG MAY DEPLOY. CRACKS ARE GETTING WORSE.

NHTSA ID
11397795
Incident
Feb 26, 2020
Airbags
Filed Nov 16, 2020

UPON ENTERING THE VEHICLE THIS MORNING, 11/17/2020, I NOTICED A CRACK IN THE DASH NEAR THE PASSENGER SIDE AIRBAG. AS I STARTED THE VEHICLE AND DRIVING THE SERVICE AIRBAG LIGHT CAME ON. THE MILEAGE AT THE TIME WAS 129173.

NHTSA ID
11374808
Incident
Nov 16, 2020
Mileage
129,173 mi
Airbags
Filed Jul 27, 2020

WE NOTICED A CRACK ON THE DASHBOARD THAT APPEARS TO MOVE BETWEEN THE PASSENGER AIRBAG AND THE CENTER DASH VENT ON JULY 11TH, 2020. THERE WAS A SUBSTANTIAL AMOUNT OF NOISE "RATLLING" FROM THE DASH BOARD. ON JULY 18TH WE NOTICED THAT THE SPA E ON THE DASH UNDER THE VENT WAS HANGING EVEN LOWER AND MORE NOISE.ON 7/27/20 WE REALIZED THE CRACK CONTINUES TO SPREAD AND THE DASH IS SUNK IN MORE. WE ARW CONCERNED THE AIR BAG WILL NOT DEPLOY IF NEEDED OR THAT FURTHER COSMETIC INJURY WILL HAPPEN TO THE DASH. THE CAR WAS INITIALLY STATIONARY OUTSIDE OUR HOME. EACH INSTANCE THE CRACK IS VISIBLE AS WELL AS THE INCREASED SPACE UNDER THE VENT. THE PROBLEM BECAME MORE EVIDENT AS WE DROVE OFF EACH TIME. WE TAKE CITY STREETS AND HIGHWAY WHEN DRIVING. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT. WE HAVE OWNED SEVERAL MAKES AND MODELS OF DIFFERENT VEHICLES AND HAVE NO IDEA WHY THIS IS HAPPENING. WE DO KNOW WE HAVE SIX CHILDREN AND THIS IS OUR FAMILY CAR THAT WE NO LONGER FEEL SAFE DRIVING.

NHTSA ID
11341733
Incident
Jul 11, 2020
Mileage
137,000 mi
Airbags
Filed Apr 14, 2020

CRACKED DASH BOARD. NEXT TO AIRBAG AND ABOVE INSTRUMENT CLUSTER. CONCERNED FOR PROPER FUNCTION OF AIRBAG AS WELL AS THE INSTRUMENT CLUSTER. IT STARTED TO CRACK SEVERAL YEARS AGO AND CONTINUES TO GET WORSE EVERY YEAR.

NHTSA ID
11321124
Incident
Apr 14, 2015
Mileage
60,000 mi
Airbags
Filed Dec 11, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). TOM LIGHT CHEVROLET (LOCATED AT 738 N EARL RUDDER FWY, BRYAN, TX 77802, (979) 314-5564) WAS CONTACTED AND EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11288347
Incident
Oct 1, 2018
Airbags
Filed Nov 3, 2019

NEED PAPERWORK SO MY AIRBAGS CAN BE FIX AT THE DEALERSHIP.

NHTSA ID
11277746
Incident
Oct 31, 2019
Airbags
Filed Oct 15, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. NIMNICHT CHEVROLET (1550 CASSAT AVE, JACKSONVILLE, FL 32210, (904) 638-7986) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11268464
Incident
May 1, 2016
Airbags
Filed Sep 30, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT MARTIN CHEVROLET (LOCATED AT 23505 HAWTHORNE BLVD, TORRANCE, CA 90505, (310) 594-5987) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11265216
Incident
Sep 30, 2019
Airbags
Filed Aug 24, 2019

AIRBAG RECALL AND GERRY LANE CHEVROLET'S REPRESENTATIVE CONTINUES TO TELL ME THAT A REMEDY FOR THE AIRBAG RECALL HAS NOT BEEN FOUND YET. THIS IS A RECALL!

NHTSA ID
11246246
Incident
Jun 11, 2019
Airbags
Filed Jul 17, 2019

MY AIRBAG INDICATOR LIGHT HAS COME ON IN MY DASH AND WHEN I PULLED THIS UP ON YOUR SITE I AM NEEDING TO NO IF I TAKE MY VEHICLE TO THE DEALERSHIP ARE THEY GOING TO FIX THE PROBLEM OR AM I GOING TO HAVE TO PAY FOR THE REPLACEMENT OF THE DEFECTIVE PART ORIGINALLY INSTALLED IN MY VEHICLE. THE LIGHT COME ON WHILE I WAS DRIVING ON A SMOOTH CITY STREET.

NHTSA ID
11232948
Incident
Jul 5, 2017
Mileage
95,000 mi
Airbags
Filed Mar 18, 2019

DASHBOARD IS CRACKED AROUND AIRBAG AND I AM CONCERNED IF THE AIRBAG WAS EVER DEPLOYED THE BROKEN DASHBOARD WOULD ACT LIKE SHRAPNEL AND INJURE PASSENGERS.

NHTSA ID
11189696
Incident
Aug 8, 2017
Mileage
54,000 mi
Airbags
Filed Jan 15, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO VILLAGE CHEVROLET (LOCATED AT 16200 WAYZATA BLVD, WAYZATA, MN 55391, (952) 473-5444), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11170138
Incident
Jul 12, 2016
Airbags
Filed Jan 7, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER, CONTACTING THE DEALER NASH CHEVROLET (630 SCENIC HWY LAWRENCEVILLE, GA 30046) THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11165564
Incident
Jun 1, 2016
Airbags
Filed Jan 4, 2019

'TAKATA RECALL' DEALER STILL SAYS FIX NOT AVAILABLE YET NHTSA SAYS 68% OF REPAIRS HAVE BEEN COMPLETED ON YOUR WEBSITE.

NHTSA ID
11165506
Incident
Jan 4, 2019
Airbags
Filed Jul 24, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUTONATION CHEVROLET WACO, 1625 N VALLEY MILLS DR. #1, WACO, TX 76710, (254) 242-0679) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WAS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11113308
Incident
Jul 24, 2018
Airbags
Filed Jul 10, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED WHILE DRIVING, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AMERICAN CHEVROLET AT (209) 575-1606 (LOCATED AT 4742 MCHENRY AVE, MODESTO, CA 95356) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11110477
Incident
Jul 2, 2018
Mileage
150,000 mi
Airbags
Filed Jun 18, 2018

CRACKED DASH OVER PASSENGER SIDE AIRBAG

NHTSA ID
11102381
Incident
Apr 20, 2018
Mileage
118,000 mi
Airbags
Filed Apr 14, 2018

TAKATA RECALL WHEN I FIRST RECEIVED THE NOTICE ABOUT THE RECALL IN JULY 2016 I CONTACTED JERRY CHEVROLET ABOUT REPLACING THE AIR BAGS AND WAS TOLD THE PARTS WERE ON BACK ORDER AND NOT AVAILABLE AT THIS TIME AND I WOULD BE CONTACTED WHEN THEY DID BECOME AVAILABLE AND THEN TOLD WHEN TO BRING IT IN FOR REPAIR. I WAITED AND WAITED. I CONTACTED THEM AGAIN IN 2017 AND WAS TOLD THE SAME THING. I ALSO CONTACTED A DIFFERENT DEALERSHIP AND WAS TOLD THE SAME THING. IT HAS BEEN 2 YEARS NOW AND THIS IS NOT ACCEPTABLE. I AM SCARED ABOUT DRIVING MY CAR AND AM UPSET THAT WHEN GM HAD ANOTHER RECALL ON MY HUSBANDS COBALT THAT THEY SET A DEADLINE AND YOU HAD TO GET YOUR CAR IN TO BE REPAIRED BEFORE THAT DEADLINE. AT THAT TIME OUR DAUGHTER WAS GOING THRU MULTIPLE DR. APPOINTMENTS AND SURGERIES AND WE COULD NOT MEET THAT DEADLINE. WE HAD TO PAY FOR THIS RECALL OUT OF OUR OWN POCKET. WHAT GIVES THEM A RIGHT TO SET A DEADLINE ON ANY RECALL WHEN I HAVE BEEN WAITING 3 YEARS ON THIS RECALL! NOT FAIR AT ALL! A RECALL IS NOT AN OWNERS FAULT.

NHTSA ID
11085033
Incident
Jul 1, 2016
Airbags
Filed Mar 30, 2018

2010 CHEVROLET SUBURBAN MY DASH BOARD INEXPLICABLY CRACKED IN SEVERAL PLACES SOME AROUND THE AIR BAG. AFTER RESEARCHING, I FOUND THOUSANDS HAVE THE SAME PROBLEM AND ARE CONCERNED THE CHEAP PLASTIC DASH COULD TURN TO SHRAPNEL IN AN ACCIDENT. I HAVE READ PEOPLE SPEND HUNDREDS, SOMETIMES THOUSANDS TO FIX THE DAMAGE ONLY FOR IT TO HAPPEN AGAIN. GM NEEDS TO BE HELD RESPONSIBLE FOR THIS POOR AND CHEAP DESIGN FLAW. NO ONE DESERVES TO SPEND $40K ON A VEHICLE THAT LITERALLY CRACKS APART IN A SHORT TIME OF OWNERSHIP. IF GM REALLY STANDS BEHIND THE QUALITY OF THEIR PRODUCTS, THEN THEY NEED TO STEP UP AND TAKE CARE OF THEIR CUSTOMERS. AND WHILE I'M AT IT ALL VEHICLE MANUFACTURERS NEED TO STOP MAKING SUCH CHEAP UNSAFE PIECE OF CRAPS THAT ARE CONSTANTLY BEING RECALLED FOR SOME REASON OR ANOTHER. NHTSA NEEDS TO HOLD THESE MANUFACTURERS RESPONSIBLE FOR NOT ONLY RIPPING US ALL OFF, BUT ALSO PRODUCING SUCH UNSAFE VEHICLES. STAND UP AND GROW A BACKBONE NHTSA!

NHTSA ID
11082168
Incident
Dec 6, 2017
Mileage
110,000 mi
AirbagsElectrical
Filed Mar 6, 2018

I AM HAVING A BIG ISSUE WITH CRACKS ON MY DASH BOARD- I HAVE A 2010 SUBURBAN AND THE CRACKS STARTED IN 2013 AND HAVE NOW GROWN IN SIZE TO WHERE A PORTION OF MY DASH HAS CAVED IN ABOVE THE INSTRUMENT CLUSTER AS WELL AS A CRACK NOW REACHING TO THE PASSENGER AIR BAG. I HAVE READ OF OTHER PEOPLE HAVING THE SAME CRACKING ISSUE IN THE SAME LOCATIONS ON THE DASH. IS THERE A FIX FOR THIS? I'M CONCERNED OF ISSUES IF THERE IS A COLLISION OR THE AIR BAG DEPLOYS.

NHTSA ID
11076467
Incident
Jan 1, 2014
Mileage
40,000 mi
Airbags
Filed Feb 13, 2018

TAKATA RECALL - CURRENTLY THERE IS NO "FIX" FOR THE AIRBAG. THAT IS A HUGE SAFETY CONCERN FOR ME AND MY PASSENGERS. KNOWING THAT AN AIR BAG ISN'T WORKING PROPERLY WOULD BE CONSIDERED NEGLIGENCE ON MY PART IF I ALLOW PASSENGERS TO RIDE IN MY VEHICLE. THE CHEVY DEALERSHIP SAID THERE IS NOT CURRENT "FIX" DUE TO THE OPEN RECALL. TK HOLDINGS IS TRYING TO OBJECT TO MY CLAIM AS WELL. MY AIR BAG SENSOR HAS BEEN ON FOR SOME TIME NOW. IT NEEDS TO BE CORRECTED. THIS IS DUE TO NO FAULT OF MY OWN.

NHTSA ID
11072668
Incident
Feb 1, 2016
Airbags
Filed Jan 26, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO FAIRFIELD CHEVROLET (2501 MARTIN RD, FAIRFIELD, CA 94534) FOR THE REPAIR OF THE DASHBOARD AND WAS INFORMED THAT THERE WAS A RECALL ON THE VEHICLE FOR THE FRONT PASSENGER AIR BAG. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WAS NO REMEDY. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11065335
Incident
Jun 13, 2017

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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